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CenturyLink

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5.9

Overall Score

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Carrie D Gilbert, AZ

Customer service is not helpful unfortunately so now need to cancel

5 years ago

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Linda Jenkins

Thry are pretty good however it isn't fast enough

5 years ago

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Tom Rufenacht

The internt service is poor at Best. The rates you pay are to much for the value they provide.

5 years ago

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Norma Loveland, CO

it is quite fast and all but it keeps raising the price

5 years ago

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Anonymous Clovis, NM

It's a good company with reasonable prices.

5 years ago

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Warren C Whitehead Tucson, AZ

Their top speed is very slow. They keep increasing the price.

5 years ago

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Judy Gibbs Duluth, MN

Fickle slow service slow at peak hours and in weather events

5 years ago

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Bonnie Reese

Great internet service, terrible customer service - big surprise.

6 years ago

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Jerry

Long wait for customer service, very low speeds, 3rd class company, unreliable internet, high prices.

6 years ago

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Natasha Salt Lake City, UT

The prices are better than the competition, but the service is substandard.

6 years ago

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Lindsey American Fork, UT

CenturyLink is a very slow service. It's a cheap option, but slow and not reliable or efficient.

6 years ago

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Evan Rasmussen Sandy, UT

behind the times, internet drops constantly, terrible reception even when buying their best package.

6 years ago

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Joshua Stewart Salt Lake City, UT

Haven't been super impressed or unimpressed by their internet when I've hopped on.

6 years ago

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Mikeys Sportinggoods Chandler, AZ

Good service. Pass any upcoming information.

10 months ago

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Jeff Gerbino Spring Hill, FL

Same as Spectrum a lot of outages and so so customer service

10 months ago

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Ina Mike Casas Brigham City, UT

mostly used for personal use and watch FREE streaming internet TV provider

1 year ago

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Jenny MacLarty Austin, TX

Reliable service. Packages vary with channels and prices.

1 year ago

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Sharon E Tucson, AZ

Great internet service always on and reliable!!!

1 year ago

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J Allen Pensacola, FL

Always good and reliable service at an outstanding price.

1 year ago

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Diane Hafner Hartsburg, MO

Spotty signal most of the time. Hard for my son to study if the internet is slow and drops a lot.

1 year ago

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Brand Richardson Haun Houston, TX

I had great customer service. There's always a plan for me

1 year ago

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Melissa Samoraj Miami, FL

Anytime I need help or have a problem they're on top of it.

2 years ago

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Michelle McC Chicago, IL

Slow Internet speed and lousy customer service, if you can ever get them on the phone at all

2 years ago

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bartenderdad Colorado Springs, CO

Overall connectivity is good. Can't beat price for life plan.

2 years ago

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J Connelly Saratoga Springs, UT

We had century link for two years. We wanted a faster internet and they kept raising their prices.

4 years ago

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Nicholas Cloward Salt Lake City, UT

Not great internet but it works. If you can’t get anything else this company is good enough.

4 years ago

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Brandi Eox West Valley City, UT

I enjoy having CenturyLink I do wish though that we had constant service without interruptions

4 years ago

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bailey jo Orem, UT

Terrible customer service. Had them for years and they would never replace anything that was broken or not working correctly.

4 years ago

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Dave Ros Pleasant Grove, UT

Horrible internet service. Overpriced with slow speeds. It’s hard to work from home with such slow speeds

4 years ago

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Campbell Blair Phoenix, AZ

CenturyLink has always been a little too spotty for me, every time I have used it, it hasn't gotten any better.

4 years ago

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Liana Colorado Springs, CO

The absolute HOOPS they make you jump through when cancelling are ridiculous. Like I'm moving states buddy, just come turn this puppy off.

4 years ago

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Tom Genta Eagle, ID

Okay company. Use them mostly because of location. Limited options in our area.

4 years ago

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cami harward American Fork, UT

century link has terrible customer service. Everytime I called I got a different answer and no help at all.

5 years ago

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Marci Schramm Salem, UT

Slow. Undependable. I have to keep rebooting the router. It was the only provider in my neighborhood so I had no choice.

5 years ago

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Tanner Hales Pleasant Grove, UT

Fiber is not available in my area, so speeds are not that great. Customer service is so-so.

5 years ago

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Rhonda stewart Queen Creek, AZ

Good connection, good value for price.

5 years ago

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Jim Stewart Queen Creek, AZ

Great service, fast and reliable even in storms.

5 years ago

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Monai West Queen Creek, AZ

Have used this service for years. Easy to set up and use.

5 years ago

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Lisa steinepreis Gilbert, AZ

Good prices, but mediocre service. Definitely not Cox, but way better price point

5 years ago

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Tysen Rohner Gilbert, AZ

Wifi is good but the range could be better

5 years ago

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Tom Pleasant Grove, UT

Century Link is a good provider, but only if you are in the right areas.

5 years ago

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michelle haygood

Centurylink had horrible customer service. Had to may issues with billing

8 months ago

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Kris Scott Salt Lake City, UT

Worst customer service ever. Can never speak to a real human. Slow speeds at best

1 year ago

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Grossarth Family Herriman, UT

Bundle services were not as good as competitors.

2 years ago

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Rolenda Dudka Pulaski, WI

Slow response time, internet going out too often, customer service assistance is HORRIBLE

3 years ago

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Dennis Spring, TX

fails just as you need it. then it took 5 days to get it corrected. I lost $400 a day

3 years ago

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abigail allen

bad constant interruption from bad weather, surprise price increases

3 years ago

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Scott Douglas

Poor bad connection and terrible connectivity and no accountability with their customer support

3 years ago

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Gerald Gerard

Unresponsive customer service. Internet quality intermittent. Ongoing problems for many years.

3 years ago

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Howard L. Burns

Slow internet, drops connection frequently. Technicians say sorry that's all we offeer

4 years ago