Name: CenturyLink
Rating: 2.7

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Elena Saint Augustine, FL

It was a good service when it worked well. Customer service could definitely use some improvement.

2 years ago Edited March 8, 2023

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Craig Hammond Palestine, TX

It works most of the time. The speed could be better. They are quick to answer questions

2 years ago

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Melissa Holcomb Portland, OR

Agents are always friendly. Would like to see faster speeds on internet service.

3 years ago

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zugey muniz Orlando, FL

This company is really good and their customer service is excellent , I recomended

3 years ago

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Daisy May Minneapolis, MN

They have always been there if there was an issue. GOOD COMPANY

3 years ago

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Kathy Gonzalez Chandler, AZ

I am on a lifetime guaranteed cost for my internet. Excellent service.

3 years ago

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Joshua Scarborough Las Vegas, NV

Service can be all right depending on the day or the weather. Really overall not very highly satisfied with it

3 years ago

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Gloria Garcia Tulsa, OK

Good service while it last for years but left it for another service

3 years ago

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Pamela Melrose Salt Lake City, UT

good customer service & very helpful to make sure that you completely understand too.

3 years ago

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James Richards Las Vegas, NV

When had it little expensive, worked good slow , sluggish didn't have service to long pricey, overall okay.

3 years ago

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Melinda Cornell Longview, TX

It's one of the best with more in service than out of service

3 years ago

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Lyssa Bonifay, FL

CenturyLink was great, my internet connection is always super fast and reliable.

3 years ago Edited March 2, 2022

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Bruce Lawrence Fort Worth, TX

65 per month for a 3 internet speed at best, cant even watch a video. Cant do any gaming at all. Not a good deal at all

3 years ago

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David T Ogden, UT

Centurylink has terrible problems with their speed and down time. I needed more solid internet for my work, so I had to find someone else.

5 years ago

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JR Suguturaga Orem, UT

I had a poor experience trying to cancel the service and it took several weeks to cancel. The internet provided was poor compared to my new provider

5 years ago

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Kayla Heber, UT

Speeds are not great in semi rural areas . A little spendy for what you get. Internet goes down occasionally.

5 years ago

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Sandra Douglas Evanston, WY

Had a bad experience with this company several years ago. Hope they have improved their customer service.

5 years ago

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Mindy Kingston, MO

Century link had good products but way overpriced. Unfortunately they did not provide Internet to our rural area.

5 years ago

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Jon Posey Riverton, UT

CL was ok, their speeds were inferior for our day and age but their stuff worked so I guess it was ok.

6 years ago

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Rob Lundquist Alpine, UT

I have been a century link customer for many years and have always had very good service.

6 years ago

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Lesa Stewart Saint George, UT

Well this company has not provide reliable service for our area. We don’t have great options so we feel stuck. It has been too long. There customer service is terrible.

6 years ago

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Jeff Stewart Saint George, UT

Unfortunately the speed and service are lacking. Always frustrating to try and resolve any issues that we have had with them.

6 years ago

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Jon Scoresby Saratoga Springs, UT

Internet was always slow. It didn't take me long to switch to s different provider. I don't know why it was that bad.

6 years ago

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Jason Draper, UT

I like CenturyLink because they have fast service and they always answer my questions.

6 years ago

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T

Great price, but the connection cuts in and out regularly. If you use for streaming it’s a hassle.

6 years ago

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Brittany Bray Springville, UT

Century link is good. We don’t have the fastest internet but it gets the job done!

6 years ago

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Tate Huber Mesa, AZ

Internet connection is usually reliable, but speeds are not. I usually get slower internet than I signed up for.

6 years ago

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David Mortimer

Haven't been to happy with this product. Really it's the best option for the price, but you don't ever get the speeds that they advertise.

6 years ago

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BRITTANY RENEE HUMPHREY Lehi, UT

This is the only internet provider that is available in our area and its terrible. Very slow and doesn't work all the time. The internet will go out on a regular basis.

6 years ago

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Shawn American Fork, UT

In our area, Highland Utah, century link was extremely slow and not reliable. We ended up upgrading to Comcast/Xfinity. We have better results now.

6 years ago

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Larissa Palmucci Gilbert, AZ

We had this WiFi for a while and it was really bad in our area. It was really slow but may work in other areas.

7 years ago

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Dylan Curtis Pleasant Grove, UT

The speeds are pretty good, but the thing we like most about it is that the price stays the same.

7 years ago

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Melissa Reinoso Herriman, UT

They kept calling and sending us past due bills stating that they never received the device back even though we sent a copy of the receipt that it was dropped off to them.

7 years ago

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Tualagi Saint George, UT

great service. fast internet. good customer service. price is decent for our area.

7 years ago

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Haley Houtz Herriman, UT

CenturyLink internet is the best! The service is great and the price is fair!

7 years ago

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Stacy Kay Salt Lake City, UT

Internet is slow compared to other companies. Customer service isn't great. While the price is good, what you get for the price is not.

7 years ago

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K Robison Layton, UT

Good prices for internet and I rarely have issues with the connection.

7 years ago

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Robert Stonebraker Rock Hill, SC

Absolutely worst customer service ever. Agents simply read scripts and supervisors do not return calls. Avoid.

2 years ago

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Tony's Babygirl Staton MO

Internet is not worth the price! Cannot stream good quality for videos..

2 years ago

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Harold Mc lane Lady Lake, FL

internet to slow and they will not do anything about it on this side of the villages they do not think we are worth it

5 years ago

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Wayne Lee

Poor speed, poor service, too expensive. Monopoly provider out in the country, no viable alternatives.

5 years ago

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Edith

cost too much and slow speeds. Get booted out or have to reset my modem

5 years ago

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Lori Mckenna

TERRIBLE INTERNET SERVICE, slow, almost like old dialup and we have the best you can get with Century Link

5 years ago

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Tom Chapman

The network is stable and fast. Support is good when needed.

5 years ago

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Kevin Shaw

Not always good with payment plans. I wish they had more options for repayment

5 years ago

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Chino Alvarado Elkhart, IN

Awful customer service. Equally awful internet service. Save your time and money and don't use century link. Ever.

5 years ago

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Gerald

Rates are reasonable, speed is nearly 20Mbps, service is pretty reliable.

5 years ago

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Julie

It runs slow can be very frustrating they don''t have the 25mb in my area

6 years ago

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Justin specter

Good customer service the internet speed in Las Vegas needs to be better.

6 years ago

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Michael Lowery Bellevue, NE

Well you have to reset the box every couple of days, to have decent internet, not to happy with them.

6 years ago