Name: CenturyLink
Rating: 3.5

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Brooke Herbon Kaysville, UT

Century link is okay, I’ve had it for a few years now and the internet is often splotchy but for the most part good overall service.

5 years ago

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Dale L Farmer Littleton, CO

I had trouble getting the service I wanted. They seemed to be a big conglomerate that didn't really care for me or my business.

5 years ago

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Rob Whipple Mesa, AZ

Not bad. Good customer service. They are a little slower than other providers. But decent for what you are paying.

5 years ago

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Pasimata West Jordan, UT

Great company. Great price. We’ve had them for 2 years and the speed is awesome.

5 years ago

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club 801 Lehi, UT

We used century link for about a year. Internet went down often and it was really slow. It is cheaper than other companies but the service is subpar.

5 years ago

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Sophie American Fork, UT

Century Link is spotty sometimes but overall provides good, fast internet to me.

5 years ago

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Cody mills Lehi, UT

Century link has been a very reliable provider with minimal problems with connectivity and speed as well as price.

5 years ago

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Mitch Krull Pleasant Grove, UT

Used to have these guys. Good customer service and good quality product. Good value.

6 years ago

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king Queen Creek, AZ

ive had them for 5 plus yrs. ive locked in my plan for the next 3yrs so far so good. customer service could use some help

6 years ago Edited September 14, 2021

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Joanna Hester Gilbert, AZ

We had Century Link for years. Service was reliable, customer service was great, but the internet speed wasn't fast enough for what we needed.

6 years ago

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Schon Smithfield, UT

Very dissatisfied with this service. Cheaper than others but worse service. Customer service was terrible as well. I had many bad experiences. We changed and will never go back.

6 years ago

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Nekromantic Denver, CO

Never works, internet goes down constantly regardless if weather is bad or not. Can't even get a hold of a real person to fix it. 0/10

1 year ago

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Natalie

The speed is mediocre at best and customer service is terrible. I signed up for a promotional deal but quickly canceled.

1 year ago

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AlisaD Salt Lake City, UT

Best service in our area. Fast and reliable.

2 years ago

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Victoria Johnson Hinesville, GA

great company and never had problems with them. Good customer service also.

4 years ago

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Crystal G Lamb Harveysburg, OH

We think that it is Good service and good connection

4 years ago

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Cindy Chesaning, MI

The rate is high. I pay for 4g but my router shows 2.5. It isnt very fast actually slow to load.

4 years ago

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Rev. Wallace Shea Ankeny, IA

Terrible - They are totally disjointed and one department does not know what the other is doing. BIG at wasting our time.

4 years ago

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Johnny Simpson Jacksonville, AR

Very good service and a very good price compared to others

4 years ago

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Bob Jacobson Patagonia, AZ

Way too expensive, way too inadequate services. What do you expect from a virtually unregulated monopoly blessed with billion-dollar FCC handouts?

4 years ago

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Henrique V

Very mediocre at best!!! The service and speed were horrendous and it took them a long time to respond to any service requests

4 years ago

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George Fortner

sometimes intnet dies and is sometimes slow. sometimes the web site does not come up.

4 years ago

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William Miller

down loading changes too much during the day. Have gone from 0.8 to 4.2 in the last 6 days

4 years ago

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John

Professional courteous, low price. Bring in 5g.

4 years ago

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TimJutt

Usually reliable, but when it's down, it can take forever for them to fox it.

4 years ago

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Stephanie H. Porter, TX

Service is consistent and reliable most of the time

4 years ago

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John

slow. even though they claim faster speed, I can't get it in my area. and between the phone reps and the store reps, I get different information

5 years ago

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Doug Idaho Falls, ID

The prices keep going, bring bach a location so I can pay my bill and not get charged an extra $5

5 years ago

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Martin Las Vegas, NV

They are good, they provide good service when need it.

5 years ago

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Jeff A Wielt Mesa, AZ

programming issues they are quickly resolved but they are still issues

6 years ago

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Kenneth Garwood Phoenix, AZ

They are consistant (no drops) but speed is very low and hard at time to run a YouTube type video.

6 years ago

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Virginia Midvale, UT

They were willing to give a lower price when noone else would.

6 years ago

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Carrie Feehan

We never have internet connection issues, nor slowness

6 years ago

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Keli D'Andrea Tacoma, WA

Service is great and so is their customer service

6 years ago

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Raymond poniewaz Las Vegas, NV

The service is not reliable made numerous calls to the customer service operator to have my service restored.

6 years ago

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Joyce OHern Anoka, MN

WiFi keeps going down several times a day and you have to reset the WiFi box for it to come back

6 years ago

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Dorothy Phoenix, AZ

They sent me an incorrect bill every month and it took me more than an hour on the phone each time to straighten it out.

6 years ago

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Bill Haney Sun City West, AZ

Bad service, and phone service, and service callers, wait time on the phone is way too long.

6 years ago

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Merna. Salt Lake City, UT

I had to have the box changed three times in four months before service was adequate. In spite of this service

6 years ago

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charles ahrens Aberdeen, WA

Interruptions in service. Misleading pricing and foreign customer service, and I have 10 years of worldwide call center experience

6 years ago

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Linda Taylor Lady Lake, FL

service is not all that good the speed slows down than it says page can't be displayed

6 years ago

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Mary Richmond, VA

very helpful with my computer when i have an issue

6 years ago

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Thomas Bone Gilbert, AZ

They have provided reliable service with minimal interuptions

6 years ago

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Luke

Good service and prices are pretty fair for products provided

6 years ago

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Shelly Zollinger Kaysville, UT

Always ready to help when I call need help with something. Price keeps changing though.

7 years ago

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Unsatisfied Consumer Colorado Springs, CO

We pay for 7mbps and usually get 5mbps while we are paying 40$/month when we were told to be paying more like 15$/month.

7 years ago

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Carol ann DiGiovanni Tallahassee, FL

Great internet service, great customer service!

9 months ago

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Carol Carlisle, PA

I haven’t had any issues but the new company has totally messed up the email system

1 year ago

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Patt Queen Nampa, ID

We use internet only service, which has gotten better since fiber optic went in.

1 year ago

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Alan Neff Phoenix, AZ

Not the least expensive internet service but pretty reliable and never had an issue with speed.

1 year ago