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CenturyLink

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5.1

Overall Score

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Gerald Gerard

Unresponsive customer service. Internet quality intermittent. Ongoing problems for many years.

4 years ago

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Howard L. Burns

Slow internet, drops connection frequently. Technicians say sorry that's all we offeer

4 years ago

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Mike Maher Boise, ID

Priced right. Lots of outages. Cvbncfd buyog proftly.

4 years ago

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Tom Andrews

They are terrible. Signal drops frequently. Speed varies and is never what they promised.

5 years ago

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Alyssa Scott Mesa, AZ

needs to be faster internet. the internet is very slow.

5 years ago

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David Stickley Laramie, WY

Up load speed should be faster and more relibale.

6 years ago

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Juan Vigil

I think the service is too expensive for internet

6 years ago

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Brian Wilkins Simi Valley, CA

Mediocre service, quality, speed, and customer service.

6 years ago

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Joi Estep Charlottesville, VA

No service when it rains (or is cloudy); inconsistent customer service

6 years ago

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Five Oaks Vineyard Charlottesville, VA

Very slow at times. Equipment requires reset too often.

6 years ago

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Dale Cox

Because the have slow intermittent service. With ancient wiring that needs updating

6 years ago

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Mabel

there are some hours that slowed the speed

6 years ago

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Augie Sanchez

Everytime I use to call them for any problem my bill raise,and my computer get worse.

6 years ago

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Hayley Lambdin Orem, UT

Booooooo...... it's slow, cheap, and their customer service sucks.

7 years ago

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Michael Golden

Bill kept going up but never got close to ad internet speed. Bye. Cellphone hotspot is 2 x as fast.

8 years ago

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Mikeys Sportinggoods Chandler, AZ

Good service. Pass any upcoming information.

1 year ago

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Jeff Gerbino Spring Hill, FL

Same as Spectrum a lot of outages and so so customer service

1 year ago

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Kerissa Erickson Kendallville, IN

Their service was slow and we ended up in a class act lawsuit against them for charging us fees without us knowing

1 year ago

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Mike Messinger Eugene, OR

great company customer service very helpful pricing was affordable

2 years ago

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Aujana Denver, CO

They started off good until the end. We called and have them turn off our service and they kept it going.

2 years ago

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Angie Kirschbaum New York, NY

Frequent outages and they took a long time for them to get a person to my house to fix problems

2 years ago

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Lee Newman Kenton, OH

Had internet service when staying with parents Service was terrible

2 years ago

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Ray J Carstensen IL

every time it rains the phone service becomes unuseable until it dries out

2 years ago

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Shauna Lyons Omaha, NE

It has been bought out so much. Hit and miss on signal strength since we moved.

2 years ago Edited January 1, 2022

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amy rex ,

Used these guys for years. Over priced and horrendous customer service. Wouldn't recommend them.

4 years ago

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Mardee Eames Kaysville, UT

The internet was terrible. Very very slow and would kick us off. We were not happy.

5 years ago

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Rachel B Eagle Mountain, UT

I got locked into a huge contract and they didn’t tell me the conditions clearly. Would not recommend.

6 years ago

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Eric Annandale, NJ

Reasonable internet service; but, faster internet is not available in my area.

6 years ago

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Marilyn Greer Saint George, UT

They are very helpful everytime we lose the internet.

6 years ago

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AZComplady Tempe, AZ

Do not like them. Thy are slower than molasses and do not have stable service.

4 years ago

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Anthony GAUCI Elberta, AL

Not good they have slow service poor internet service

4 years ago

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mary Athens, TX

horrible service without service 4 to 7 days without internet a month

4 years ago

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mike Phoenix, AZ

terrible. on all levels. price, customer service and actual speeds.

4 years ago

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Jenn Bailey, CO

Customer service and transpancy with prices....

4 years ago

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John

Horrible. Hire knowledgeable people and quit giving misleading infomation

5 years ago

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Bill Cline Salem, OR

Service is frequently interrupted or non existent

6 years ago

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Marisa Tesch Auburn, WA

Can't get bill correct; continuously have to call

6 years ago

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ED ATWOOD Gainesville, FL

piss poor service and sorry repair service and responce times... months!!

6 years ago

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Carole Rothberg Las Vegas, NV

frequent problems with email. web page not user friendly.

6 years ago

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David and Lela Rice

I have nothing but trouble with my internet connection.

6 years ago

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Donna Lee Gallo

Poor service, slow speed even though you've purchased higher speed.

6 years ago

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Karin Buxton Trabuco Canyon, CA

Worst customer service EVER!!!! Go someplace else for your service!!!

6 years ago

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Aubrey Rentschler Salt Lake City, UT

Even though the Internet is cheap, it is very slow.

7 years ago

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Christine Maricopa, AZ

Century link has limited connections abilities

1 year ago

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Ms. J Dallas, TX

Works ok, however weather messes it up all the time.

1 year ago

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vIASvKiTTyCaT 75 Dallas, TX

Service was not so great. Had a lot of connection problems

1 year ago

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Heidi warr Tucson, AZ

They are expensive and service is spotty

2 years ago

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Mandee Kurth-McCraw Baltimore, MD

Horrible service. It comes and goes. Forget it working in any kind of weather

2 years ago

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Bev Schaffer Henderson, NV

Slow as a snail internet service!!! If you have alternate use it!

2 years ago

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beks13 Orem, UT

SERIOUSLY THE WORST. OUT INTERNET CRASHED 4 times a day. Get your stuff together.

4 years ago