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AT&T Internet

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649 User Reviews

6.9

Overall Score

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Donna Flanagan

Poor customer service we cannot understand each other. When I asked to be connected to USA she hung up ok no me. Also refused to connect me to a manager

2 years ago

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Gayle

it is expensive and keeps going up. I can not get the faster internet because it does not run by my house

2 years ago

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Danita Fisher

Fairly good, but priced us out- also hated their billing statements, too confusing

2 years ago

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George Varga

It has been wonderful. Very few problems that were quickly solved.

2 years ago

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Laurie Massie Mendenhall, MS

Have problems with our inter lent dropping g out, but when it works, it works well.

2 years ago

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David R.

Reliable connection, however only "average to low" VALUE considering speed and cost.

2 years ago

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Danielle Dill

A little expensive for continuing customers but overall they are great

2 years ago

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David

We have good service from them we don't do much in the computer

3 years ago

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Dan

It sucks but I had Comcast before and it sucked even more. I keep ATT because of their cell service that Has the best coverage in the areas I travel.

3 years ago

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Shawn Ouedraogo

I like the fact I never went out of service and the price is unbeatable.

3 years ago

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Emily

Their service has always been good. I never had a complaint.

3 years ago

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Keith

Speed and value are major factors in my opinion. Also customer service appears to be important as well.

3 years ago

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Phil Scherzinger

no complaints on service for either product quality or Customer service

3 years ago

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tim henslee

lousy service,slow service and always trying to get you to upgrade but i wont until they can give me good service for what i am paying now.

3 years ago

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Jasmine M.

My experience has been great. They show much love, but the buffing could improve.

3 years ago

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ignored policy holder Nashville, TN

Their faster service is not yet available in my neighborhood. So could be faster.

3 years ago

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Tweeders2011 Goose Creek, SC

reliability Maybe they could offer faster internet at a lower price.

3 years ago

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Edith Njus Burleson, TX

I hate fighting with them every year when it is time to renew. They go totally insane with their pricing.

3 years ago

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Michelle Madisonville, KY

I like all the services they provide but i do not care for the reliability or speed of their internet or wireless home phine service

3 years ago

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Janet Livermore, CA

We had AT&T in CA and never a problem with television or internet and now that we are in TX, it is awful

3 years ago

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Geo55 Winnetka, IL

Internet works all the time. Too expensive-rates keep going up.don't like having to pay extra for higher speed.

3 years ago

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Tracy R.

at&t sucks!!! slow speed, call and get no return call or help. can't wait for our contract to end to find a different company to get our internet from!!!

3 years ago

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Jean Kiriazes Shipshewana, IN

Wave link in rural areas are not the best. When 4 bars are available it is great.

4 years ago

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Durlan Pursell Spring, TX

Excellent support and service. Longivity discounts available to loyal customers

4 years ago

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John Bilas

Very stable at a reasonable price. Good customer service and good technical support

4 years ago

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Judy Marshall Westerville, OH

TV, internet & phone are bundled. Sometimes dealing with customer service is frustrating.

4 years ago

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Darrell Clinton Bartlesville, OK

I have not had a single problem or loss of service in years!

4 years ago

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William Kinney Corbin, KY

They offer great service and great internet. Have been with them 20+ years.

4 years ago

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Anonymous Morganton, GA

Poor internet service and equally poor customer service. Bundled bill and was given same price for 2 years but they keep on coming up with clauses to raise the rate.

4 years ago

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Brad Rodman Modesto, CA

Not as fast download as I would like. It seems to be becoming slower and slower lately.

4 years ago

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JametteStephens Jacksonville, FL

never had any technical problems always fast internet services

4 years ago

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Nina Franklin

it always works well - never any issues - connects all my devices and stilla decent speed

4 years ago

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Teobaldo S. Cuervo

The internet speed vary constantly despite the fact that I am paying extra for a Premium service

4 years ago

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Steve

Speed is slow. Almost daily there are times of no service. Some items on TV don't work because internet is too slow

4 years ago

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Diane Adams Gadsden, AL

Had them for internet. Out of the 6 months I had it, it worked a total of less than 50 days. I required internet for work and was forced to use the hotspot on my cell phone, which was not AT&T

1 year ago

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Edward Obediah Katy, TX

use for internet reliable cost effective little or no repair service problems some outages when rains

1 year ago

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Asheley E James Osceola, IN

The internet is great. Never have any problems running several devices at the same time.

2 years ago

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David T Ogden, UT

I had AT&T internet and it is a good service but their prices are on the higher side. I guess you get what you pay for.

2 years ago

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Kayla Roecklein Gulfport, MS

at&t isnt really that great when we had they overcharged us and also wouldnt let us leave until the contract was up unless we paid over 200$ and also people barely use cable anyway

2 years ago

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Asia Bui Gulfport, MS

AT&T isn't the worst but isn't the best. It often messes up but it's nothing a quick rest wouldn't fix

2 years ago

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ChanceyParker Jackson, MS

Overcharge customers and then tell them they will credit your next bill. They also don’t have a local place to discuss payment or service face to face. It’s all over the phone with a machine.

2 years ago

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Jesse Rice Long Beach, MS

It’s the best one I’ve used so far every now and then their can be trouble with the internet but it fixes its self

2 years ago

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jaiden ellis Atlanta, GA

Provides great, fast, speedy service. And their costumer service is amazing. Love it.

2 years ago

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Angelica Dela Cruz Jacksonville, FL

I have used AT&T service for 8 years now. Their plans are efficient and affordable.

2 years ago

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Alyssa Boren American Fork, UT

The employees were patient and willing to answer all of my questions. Sometimes the internet would cut out at random times for no reason.

2 years ago

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Nicholas Lake Villa, IL

Good company with reliable internet service. Fast internet speed but not necessarily the best value.

3 years ago

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Dane robertson Provo, UT

At&t is good. I have decent service and good internet. I am a little disappointed that such a large company has such a mediocre performance

3 years ago

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Jenna L. Kapaa, HI

At&t has been my phone carrier/plan for years. Customer service is great and employees are very helpful.

3 years ago

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Kristie Sgambati Rocklin, CA

We have had At&T wireless internet service for years. We appreciate their customer service, and have had excellent service in our home.

3 years ago

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Nathan hanzel Saratoga Springs, UT

The internet has been reliable when I am at home, but sometimes there can be some trouble when I am out on my phone.

3 years ago