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AT&T Internet

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7.2

Overall Score

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Amanda Barksdale Bryson City, NC

The internet was awesome. I switched to another company only because someone kept stealing the copper wire.

1 year ago

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Melina Jones Cleveland, OH

The service is excellent. I've never had a problem. It's a little pricey after introductory period.

1 year ago

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Chanita Carson Dallas, TX

We have been with AT&T for several years. The service is great can we really have connection issues. Customer service is quick and helpful.

1 year ago

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C. McDaniel Atlanta, GA

Just started using them, but so far so good ! Our internet is faster, and we got a great promotional deal with them. Happy so far !

1 year ago

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Keaton W Copperas Cove, TX

I liked the dvr. They did good by me when I moved they offered me a huge package deal for dirt cheap

1 year ago

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Tony's Babygirl Staton MO

Reasonable coverage for all areas and the cost is low and affordable enough for even the low income people. Telephone and internet service is great.

1 year ago

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CJ Little Rock, AR

Unpredictable service. Very time consuming to access the web based services, phone response is almost unheard of without delayed wait times. Maybe 15 to 20 minutes wait time to speak to an actual human.

1 year ago

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KC Memphis, TN

The package I had with AT&T was affordable. I switched to Xfinity because of lower rates and faster internet speed. I noticed when it rained in my area my internet connection slowed down or was nonexistent.

1 year ago

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David Barr Houston, TX

I've had this service in the past. I loved it! But not offered in my new residence on the fiber optic network.

1 year ago

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Jason Atlanta, GA

I shared AT&T internet a few years ago with my parents and it was decent enough but as they increased their prices we could get just as good service for cheaper elsewhere.

1 year ago

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Rodriquez Perry Greensboro, NC

Had phone service with the company was great very fast service and reliable just became very expensive

1 year ago

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Mary Lou Scott Spring, TX

The service is good. The cost increases every so often. In order to get good service they come up with a higher price for more speed.

1 year ago

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William F Seitl Indianapolis, IN

I have fiber coming into my house it works great. No down time at all for over a year I have had the service

1 year ago

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Stephanie Sue Hendrix Grand Prairie, TX

The service kept going up in price every month. And then was trying to collect service charge on our landline phone after we paid for services to be disconnected & moved to new address . I had copies of everything paid with Ref# Numbers for service . Won't us them ever again in this life .

1 year ago

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Gina Donofrio

AT&T Internet doesn't cover my area, however I was told they are working on expanding coverage. AT&T employees are a pleasure to talk with.

1 year ago

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Will Mo Saint Clair Shores, MI

Switched from Comcast. So far it’s been better than we thought. Way less interruptions in service than before, so that’s a positive.

1 year ago Edited October 3, 2022

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Ike Standifird Evansville, IN

Any experience I have had with AT&T over the past 20 years has been negative. Customer service was horrible, always felt like I was a pest with any contact. Billing had small inappropriate add ons most months.

1 year ago Edited September 13, 2022

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Mike Messinger Eugene, OR

had great service and customer service was always great i had service in no time after making the call price points were a little high but worth it

1 year ago

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Robin Blinn Houston, TX

I had AT&T for several years. They were nearly 100% reliable and fast. When I moved I found a better deal

1 year ago

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Sideria Houston, TX

Our internet is the best it never fails me it keeps us connected all day very affordable each month $10 you can't loose

1 year ago

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Aujana Denver, CO

We have used there service before. They are great service to use you. They are helpful and charge a good rate.

1 year ago

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PISSED OFF CUSTOMER Covington, VA

I didn’t find att worth the money I paid. The customer service can’t help with problems and it’s frustrating. One of the highest cell phone companies I’ve been to. The internet was not very good. Movies would often buffer ALOT

1 year ago Edited August 19, 2022

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Satin Danielle St Louis, MO

I love AT&T. They're internet service is great. Ive been with them for years and never had an issue.

1 year ago

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Jim Ahmad Memphis, TN

Long wait times both in person or online in order to talk to customer service folks! Even when they talked to me, not prepared to respond to my questions.

1 year ago

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Barbra Willis Overland, MO

The At& t fiber network is slow and only works on televisions that are close to the modem the third floor and basement have the poorest reception. Very unsatisfied to say the least.

1 year ago

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Kelly Branch Houston, TX

I have a wireless box that I use I can hook up quite a few devices to it. It was good and unlimited.

1 year ago

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Mandy Pesce West Long Branch, NJ

AT&T has always provided our family with quick and reliable internet service. We highly recommend them to everyone!

1 year ago

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sshaymarie7 Costa Mesa, CA

Overall, service has been reliable. When needed AT&T has provided assistance either by phone or sending a technician and/or new equipment.

1 year ago

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Terrell Tucker Bakersfield, CA

Gave up on AT&T Internet services 10 years ago when they could not provide more than 3 Mb speed in my area. Reliability was acceptable but we needed more bandwidth.

1 year ago

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Kristine Tulloh New York, NY

Worst experience ever. They quoted me a price and when i got my billing it was right. I called and told them what i was offered and they said it wasn't a legit offer. They refused to pull the call and verify info. I returned all equipment and they still charged me and sent to collections for the difference in amount i was quoted. I never paid it

1 year ago

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Miguel Suarez Los Angeles, CA

At the time I was a customer it was very expensive, and the data is limited and if you go over is extra charge. The speed is not as advertised is not even close to that .

1 year ago

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Carol C Denver, CO

At&t has gotten better. Used to lag and get congested but I noticed recently it's not doing that as often. Not as good as Comcast but not bad either!

1 year ago

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CLESHETTA Milwaukee, WI

Great service. During the pandemic increased my usage for the same price, to accommodate everyone being home.

2 years ago

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royalyakdog Pueblo, CO

The slick sales guy guaranteed 20 MB of download. He knew I had 4 wireless computers. He neglected to tell me the only way I would get 20MB is by using a ethernet cable. I rarely got above 8 MB. I ran back to Comcast who is another shister company but at least doesn't lie.

2 years ago

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Promise Mccall Monticello, NY

I used AT&T has a carrier from my cell phone provider I was with them for a little while but then switched over to another company that offered me better rates and deals.

2 years ago

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Linda Van Kassel Sonoma, CA

the have affordable plans and customer service has been pleasant when I have had issues. I have had them for over 15 years

2 years ago

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Steve Hampton Jacksonville, FL

Great internet in our location and almost a 100% up time during our four years. We use AT&T for our business internet.

2 years ago

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Raymond Loycano Stuart, FL

Although their TV program charges are high the gig internet they offer is far better than the competition and a great deal more stable.

2 years ago

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Claudia Patrick Austin, AR

AT&T use to be a great company. If you live in an area with old technology, like the inner city, the service is slow. Their cable TV option, Direct TV is ok if you have no other option. Spectrum offers faster speeds.

2 years ago Edited January 24, 2022

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Rachelle Detroit, MI

This is a company that is only interested in getting customers. Their customer service is awful! Once they have you, you are a number. Charged me after I canceled with them and was under no obligation to pay. I clearly told the service rep that I did not want the service anymore.

2 years ago Edited April 6, 2022

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Daniel Cebrero Henderson, NV

Just like any other internet provider. It has its pros and cons. Def one of the better out there, and good and reliable speeds for the money

2 years ago

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Chelsi Day Ghiorzi Columbus, OH

I had AT&T at two different points. I found it to be the least reliable internet I had out of them all. The customer service was always mediocre. Would not use them again.

2 years ago

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Samf Atlanta, GA

I have Att Fiber for 1.5 years and I am very happy with it. It is never down and can always rely on it.

2 years ago Edited July 19, 2022

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Valori Lyn Foland Joliet, IL

They quoted me a price to lower my existing phone bill from another carrier back in May and it has yet to be near the quote given. Everytime I speak to someone I get a different answer as to why.

2 years ago

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Madile Miami, FL

I have been using AT&T internet for 10 years now. The fiber optic makes a big difference. The phone app is easy to use.

2 years ago

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Sandra Goff Walterboro, SC

AVOID THIS COMPANY AT ALL COST. THEY ARE DISHONEST AND OVERCHARGE. I PAID OFF MY ACCOUNT WITH THEM AND CLOSED DUE TO MOVING. A MONTH LATER I WAS NOT ONLY BILLED FOR THIS BUT ALSO CHARGED FOR THE DISCONTINUATION OF SERVICE AFTER I WAS TOLD THERE WAS NO FEE DUE TO MY REASONING FOR DISCONTINUING SERVICE.

2 years ago

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Green Stone Mountain, GA

The so called high speed Internet seems unstable and slow. When I asked them to come out and look at their equipment, they told me I would have to pay a service charge!

3 years ago

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Rocio Diaz Tallahassee, FL

I used to have ATT internet before and it was a hassle and constant headache trying to find connection in certain parts of the house. Connectivity is not great.

4 years ago

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Amanda Montebello, CA

When I had AT&T internet I didn’t have a great experience because of the issues that constantly occurred. My internet would frequently go down and someone would have to come to fix it.

4 years ago

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Roman Christiansen Pleasant Grove, UT

AT&T internet service has been very reliable and has never let me down. I would definitely recommend this product!

4 years ago