Name: AT&T Internet
Rating: 3.9

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Rosemary Segelhorst Florissant, MO

Good, but rates kept going up. Elderly customer that doesn’t use the computer much except emails mostly.

4 years ago

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Rick

With the speed of AT&T Internet access continuing to drop I sometimes get a bit nostalgic for the good old days of dial-up.

4 years ago

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Kyana Jackson

Internet too slow & I am unable to get faster service due to my area. The service goes down a lot. I work from home and it's a huge inconvenience for me.

4 years ago

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OwenE. Norcross, GA

The service was really spotty after I moved, but the there data plan was very affordable for my family.

4 years ago

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Lane Bradshaw Norcross, GA

Good internet gigs. Runs out a lot but it keeps me playing xbox all day so pretty good.

4 years ago

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janis vitrano

I do not like anything about them. They can improve their customer service, hidden costs, bad internet, customer service, customer service, hidden costs, non-functioning internet that you still have to pay for...........

4 years ago

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Anonymous

Customer friendly by following up with me and sending me a personal note in my package.

4 years ago

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Charmaine Fortune

Easy and convenient process from ordering services and products to installment by a technician.

4 years ago

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Ariana Giles San Antonio, TX

Terrible ! They need to put their cellphone services together with the home internet and cable because they're super confusing and lots of their own reps don't know what they are talking about half the time.

4 years ago

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Chuck

I don't like them at all and want to get rid of them. Update my area and give me the speeds I was promised when I originally signed the contract, which I was lied to about and have been lied to every time I call.

4 years ago

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W E Fowler Reno, NV

It is a very reliable service provider and the internet speed is perfect for my purposes.

4 years ago

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Penelope Pettit

At times very slow and I have to wait an extremely long time to get what ever I am trying to get into

4 years ago

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Steven Smith

their price keeps getting higher and higher without effective service . They can't stream their own movies but raised my price almost double fro before they bought Direct TV

4 years ago

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Jen Miami, FL

Not a great experience. Always changes promotions and your bill always changes and I mean it always gets more expensive.

5 years ago

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Shianne Durham

I i''ve been a customer with this client for over 10 years. Nothing but great things.

5 years ago

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Henry Wilson East Chicago, IN

My internet service is awful!! I would not recommend this service to anyone. Also, do not set up auto pay because once they take your money it is hard to get back if you ever get a refund!!

5 years ago

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Mike Oceanside, CA

Its fast and never had it go out. Set up was quick and easy. Use it for streaming movies and games. Never any issues

5 years ago

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Michael Love Charlotte, NC

I have few complaints..ATT Uverse has provided a reliably fast internet service for years for me..

5 years ago

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Shani Clyburn

I like the customer service providing anytime I need assistance. One improvement I can think of is packages and price.

5 years ago

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Katia Wehbe

Good and easy . none. They Respectful and Respond toy you in their first Convenience.

5 years ago

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Gioacco

Great internet service and speed. Internet safety features and software programs also. Customer service is helpful and considerate.

5 years ago

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Sara Jane Crestwood, KY

We gave it a try. It didn't go well. The speeds were slow, the connection was spotty. After a month we went back to a cable internet.

6 years ago

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Jennifer S. Piedmont, SC

Pretty fast & it rarely goes out. When there is an interruption it is only for a short time (few minutes).

6 years ago

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Jeanie Wilkinson Mesquite, TX

Great Service,I have had them over ten years and have been very satisfied with their service.

6 years ago

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Jamie Quin

In the beginning it seems the equipment constantly had issues and now it seems the pricing has gone up and seems to continuously rise.

6 years ago

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Jon Healy Yorkville, IL

Fair price good service have a real person to talk with and answer your questions

6 years ago

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Mark manners Indianapolis, IN

The service is extremely slow and unreliable. The customer service is not that great. I only tolerate the service because of my contract. The equipment is only basic.

6 years ago

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WILLIAM BURCH Lakewood, OH

I lose contact with the signal to many times due to the buuilding i live in and i am not allowed a disk.

6 years ago

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Don Evans Hendersonville, TN

AT&T has provided amazing Internet service - Ultra reliable connection and speed

6 years ago

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Linda Fort Worth, TX

Because they are slow and use a dish when the wind blows it knocks the dish out of range of the sattelite. Service is bad.

6 years ago

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Steven Morris Dacula, GA

They prefer you use the WiFi that comes integrated with the modem. Other than that it's super fast and very reliable.

6 years ago

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Ahmed A. Post Falls, ID

They are good for what I need & negotiate on my price range since I am on a fixed income

6 years ago

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Rod Jenson Fresno, CA

used to have frequent outages. They have improved. But I still have them on the four star for now.

6 years ago

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Judy Long

No issues with anything. Great customer service and no delays in internet service.

6 years ago

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Jim Marshman

Very few intrupted service and they respond with a very good tech here in 24 hours or less to fix

6 years ago

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Mark Becker

Their customers service is very bad. Their rates are very high and they charge junk fees to get even more money from you.

10 months ago

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Linda Tomball, TX

I truly love the fiber optic internet AT&T installed in my area! It costs less and is so much faster!!!

1 year ago

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Rachel Birmingham, AL

I enjoyed having their internet service and bundle it with my cell plan. I wish the cost didn’t continue to rise each year.

1 year ago

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Leslie

We’ve been with the company for 17 years. And in that time our bill has gone higher and higher. I know they have good service but their prices are getting ridiculous.

1 year ago

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Beth Perkins Great Falls, MT

AT&T has been good to work with. Customer Service could use a little improvement but over all good service for the price

1 year ago

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Idris Akere Twinsburg, OH

I like the fact that they have a wider range internet coverage and they respond quickly to any issue

1 year ago

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Tara Murray Cleveland, OH

Their internet service was really good and fast. They also have a program that helps low income individuals for free

1 year ago

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jgeebiz Provo, UT

I had AT&T back in Texas. One of the worst companies. Overpriced, always having to to bundle because I just want to throw away money for things I do not ever need. They charged for a new cable that their technician decided to destroy even though it was brand new.

1 year ago

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Diogenes DeFawkes Warner Robins, GA

Switched to TMobile after never being able to get service over a 3 month period, but still being billed. Customer service was a nightmare, had no patience for my elderly mother, and gave us a huge run around trying to return equipment.

1 year ago

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Natalie Harper Washington Court House, OH

Their internet was always seeming to be too slow. And every time I needed help I had to buy something in order just to get someone to my home to help me and I am disabled

1 year ago

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Nishant Icecreamwala New Palestine, IN

I am using this internet service from last 6 months. Good deal I got and internet is steady with no error.

1 year ago

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ERVIN CLARK Maumelle, AR

Have had to become an ATT customer since Comcast was not in our area. Good Mobile, Inet svc. Need to focus on costs incentives for legacy customers who are loyal

1 year ago

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Amanda Barksdale Bryson City, NC

The internet was awesome. I switched to another company only because someone kept stealing the copper wire.

1 year ago

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Melina Jones Cleveland, OH

The service is excellent. I've never had a problem. It's a little pricey after introductory period.

1 year ago

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Chanita Carson Dallas, TX

We have been with AT&T for several years. The service is great can we really have connection issues. Customer service is quick and helpful.

1 year ago