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AT&T Internet

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7.3

Overall Score

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Demetrace Williams Milwaukee, WI

ATT is a rip off the internet service is trash. I had to buy an extender, just to get a better internet service upstairs in my house. That was a extra $50.00. Overall, they are expensive and the range is poor.

1 year ago

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Ben Tolsky Wilmette, IL

While it’s difficult to deal with them over the phone, they’re internet has been pretty reliable and with fiber is incredibly fast.

1 year ago

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M. Nielsen South Bend, IN

Strong service and great customer service they are always there to answer questions and understand and resolve your issues.

1 year ago

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Cindy Barber Tulsa, OK

While this was the pricier version of internet, I also never had any outages and it was the only option I had in the area I was in.

1 year ago

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Elisabeth Earhart Joplin, MO

I found it difficult to contact AT&T about any problems. Unless you have phone service with them they won't accept your call. Even if discontinued, they won't answer. They get you to sign up for their television service then won't accept your calls to cancel.

1 year ago

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Amrit Nandrey Franklin, TN

I have AT&T Fiber for 7+ years now and am extremely happy using same. It is very reliable and offers same upload speed as download.

1 year ago

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Gustavo Adolfo Gonzalez Franco Hialeah, FL

They make sure you get thousands of calls if you travel outside the country so you have to pay or acquire more data. Once they tried to charge me 900+ then 600+. Never paid none of them. But besides this, is a great company.

1 year ago

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Terri Bullhead City, AZ

AT&T Worked well for being up in the desert, intermittent disruption due to streaming issues. Overall a good service at a fair price

1 year ago

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Noureddine Lalami Oakley, CA

AT&T offer several Internet plans with reasonable prices and good customer support. However, after trying them even their best plan is not fast enough for today's connected world.

1 year ago

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preston wilder San Antonio, TX

My 4 stars is because of the billing issues. The service is great the speed is great and the pricing beats any others for the speed. Highly recommend if available to you!!

1 year ago

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Mary Ringo Bryan, TX

Watch for the door to door sales man. First they tell you about new lines being put in, that never comes, then you have1 month of service to see if you like it, no, they take the money out of your account within 3 days and then argue with you about getting it back. Customer service is the worst I have ever seen, argumentative and condescending and a little hard to understand. The absolute worst.

1 year ago

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Giovana Pinckney Charlotte, NC

There are only so many internet companies to choose from and unfortunately, they know that. The customer service is OKAY and the actual service is OKAY. They care about money first and customers last. Employees are not all trained the same and will all give you different information.

1 year ago

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Thais Copeland Satsuma, AL

I had their service for only three days, and had to call them come and get your equipment. Th e internet service was not worth for my money. It was slow as malaises. The same was for the cell phone, I had to dropped them, because I was not getting a good connection and the calls kept dropping. So to the person reading this, do your research about the best service provider in your area before you sign the contract. Also the customer service was not the best ever. So good luck.

1 year ago

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Snapper Rogers Indianapolis, IN

We had them for a year and I can't remember one time that our service was down or it would not stream. They have excellent internet.

1 year ago

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This Girl San Francisco, CA

I love AT&T internet because it is affordable and the WIFI comes with it for Free so I can power more of my Grandkids Gagits

1 year ago

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Cindy Meens Houston, TX

Coverage everywhere even places you wouldn’t think could have internet. Fast and secure. Dependable service with great apps. I loved this service!

1 year ago

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Ashley Stoker Plano, TX

I loved ATT internet when I had it before I moved. The speeds were very reliable and the price was a great value. I wish they serviced my area.

1 year ago

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Jack Rein Sparta, WI

I use AT&T internet hot spot in northern Wisconsin. The service and speed are better than the only other service in the area.

1 year ago

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Wendy Shaw Queens, NY

Affordable pricing. Great customer service. Easy to access my account and pay my bill. Definitely refer friends and family!!!

2 years ago

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moujib ceesay Lexington, KY

They are the best and reliable, they have the reception . The customer service is great . They have good discount and offer great services.

2 years ago

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Kristie Jones Murfreesboro, TN

Not very happy. Recently they switched me to the AT&T Fiber and it drops signal on everything we have daily. I have called and reported it several times and all they say is “We e no problem on our end” and that’s always the end of it. I’m not happy with it at all.

2 years ago

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Megum Povsha Bozeman, MT

The service is reliable and the price is better than Verizon. The mobile app is user friendly and it’s easy to get a hold of an actual person when calling customer.

2 years ago Edited February 23, 2022

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Kynesia P. Fort Worth, TX

I highly recommend AT&T Internet. I have been a customer for almost 10 years. Their service is reliable and I have not had any issues.

2 years ago Edited August 3, 2022

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Alex Gohlke Franklin, MI

AT&T internet is amazing! The fast download speeds I get left buffering and lag in the past, while gaming and streaming movies and television shows.

2 years ago

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A 1 San Antonio, TX

Hit and miss all in the same day. I have AT& T only because it’s the only other other option aside from Time Warner. Supposedly, I have one of the fastest speeds now but it performed better before I upgraded my speed.

2 years ago Edited July 25, 2022

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Flora Canal Winchester, OH

This is by far the best internet company especially for home wifi . The price is very affordable. $59.99 for 25 Mbps. Great customer service

2 years ago

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Mike D Lynchburg, VA

AT&T provided good service, but had constant billing issues. The service was good, but we could not get past the errors on our bills (always charging too much)

2 years ago Edited July 20, 2022

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Sade b Oklahoma City, OK

I loved AT&T the price was reasonable. I used the connect to compete program to save even more money on my monthly bill. The service was great

2 years ago

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G Anniston, AL

Great service and product. Att has exceeded expectations on this one .Great price as well .highly suggest this internet service provider

2 years ago

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D Woodstock, IL

Too expensive like all Internet providers but have had good WiFi service but YAHOO MAIL, that they are supposedly leaving two years ago IS THE WORST! Terrible delays, intermittent problems, and NO CUSTOMER SERVICE NUMBER TO CALL. Get rid of yahoo mail AT&T - you even say that you hate them - and you might help your bottom line.

3 years ago

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DeeDee G. Dallas, TX

Internet service is super easy to set up. The person on the phone was able to guide me all of the way without any confusion.

3 years ago

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Jenn0507 Dallas, TX

Customer service is TERRIBLE. Internet goes down at least twice a day every single day and has to be completely reset. Also outages at least once a month for no apparent reason. When you call with concerns I get put on hold for long periods of time and get told it’s due to weather yet there is no bad weather at all.

4 years ago

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Bryndie Managua, MN

Pretty spotty internet. I live in a fairly large city in Utah and the connection struggles even in places where it should be pretty good. Kind of expensive plans for the quality of internet you’re getting

4 years ago

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Rebecca Harvey Long Beach, MS

We use AT&T for their amazing internet. They have the best fiber package and great service. Always used them for internet!

4 years ago

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Grace Durrant Pleasant Grove, UT

AT&T Internet is so nice and very convenient. The range of this provider is out of this world, I always have service, anywhere and everywhere i go!

5 years ago

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Michael Calabasas, CA

Have had there internet Debi e for many years. Might be too lazy to change but it has been reliable and easy to use. Have upgraded to a higher band width so we have no issues with speed at home.

5 years ago

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Noelle Pleasant Grove, UT

I love AT&T! Their customer service is excellent!! Any problem I may have they are so easy to talk to and sort out the problem!

5 years ago

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Christina Cortez

Great connection. Lost our promotional discounts which increased our cost.

4 months ago

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D B Indianapolis, IN

They do not have the fastest internet option in my neighborhood and very expensive

4 months ago

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Dianne Quincy, FL

They are always available and service is quick

4 months ago

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David Elder San Antonio, TX

Works well great service friendly service when called

5 months ago Edited September 27, 2023

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Anita Newnan, GA

Internet speed is consistent with advertised rates with few laps in performance

5 months ago

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George Hopson IV Evansville, IN

The high speed is the best way to go. For gaming or watching that great movie.

6 months ago

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Mark Norman, OK

Have had minimal problems and consistent speeds. Their pricing however is becoming unreasonable

6 months ago

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Cleveland Denmark Danville, IN

Dislike the customer service. Never able to problem solve something they created. Locked out my email by them and they couldn't get back in it

7 months ago

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Mel Hollywood, FL

AT&T Mobility is accurate, reliable. Prices relatively high.

7 months ago

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Amanda Gutierrez El Cajon, CA

Enjoyed the promo, but once they expire, the internet bill skyrockets and the wifi becomes very spotty.

7 months ago

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yvette casanova Queens, NY

Reliable service and I have been a dedicated customer for several years.

8 months ago

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Nini New York, NY

One of the cheapest phone companies I purchased which helped me saved money.

8 months ago Edited June 20, 2023

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Candice Allen Houston, TX

This service was a little expensive for me. But was Great to use on the go for streaming services & gives access to great shows

1 year ago Edited October 4, 2022