Name: AT&T Internet
Rating: 3.6

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Mandy Pesce West Long Branch, NJ

AT&T has always provided our family with quick and reliable internet service. We highly recommend them to everyone!

3 years ago

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sshaymarie7 Costa Mesa, CA

Overall, service has been reliable. When needed AT&T has provided assistance either by phone or sending a technician and/or new equipment.

3 years ago

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Terrell Tucker Bakersfield, CA

Gave up on AT&T Internet services 10 years ago when they could not provide more than 3 Mb speed in my area. Reliability was acceptable but we needed more bandwidth.

3 years ago

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Kristine Tulloh New York, NY

Worst experience ever. They quoted me a price and when i got my billing it was right. I called and told them what i was offered and they said it wasn't a legit offer. They refused to pull the call and verify info. I returned all equipment and they still charged me and sent to collections for the difference in amount i was quoted. I never paid it

3 years ago

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Miguel Suarez Los Angeles, CA

At the time I was a customer it was very expensive, and the data is limited and if you go over is extra charge. The speed is not as advertised is not even close to that .

3 years ago

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Carol C Denver, CO

At&t has gotten better. Used to lag and get congested but I noticed recently it's not doing that as often. Not as good as Comcast but not bad either!

3 years ago

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CLESHETTA Milwaukee, WI

Great service. During the pandemic increased my usage for the same price, to accommodate everyone being home.

3 years ago

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royalyakdog Pueblo, CO

The slick sales guy guaranteed 20 MB of download. He knew I had 4 wireless computers. He neglected to tell me the only way I would get 20MB is by using a ethernet cable. I rarely got above 8 MB. I ran back to Comcast who is another shister company but at least doesn't lie.

3 years ago

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Promise Mccall Monticello, NY

I used AT&T has a carrier from my cell phone provider I was with them for a little while but then switched over to another company that offered me better rates and deals.

3 years ago

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Linda Van Kassel Sonoma, CA

the have affordable plans and customer service has been pleasant when I have had issues. I have had them for over 15 years

3 years ago

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Steve Hampton Jacksonville, FL

Great internet in our location and almost a 100% up time during our four years. We use AT&T for our business internet.

3 years ago

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Raymond Loycano Stuart, FL

Although their TV program charges are high the gig internet they offer is far better than the competition and a great deal more stable.

3 years ago

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Claudia Patrick Austin, AR

AT&T use to be a great company. If you live in an area with old technology, like the inner city, the service is slow. Their cable TV option, Direct TV is ok if you have no other option. Spectrum offers faster speeds.

3 years ago Edited January 24, 2022

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Rachelle Detroit, MI

This is a company that is only interested in getting customers. Their customer service is awful! Once they have you, you are a number. Charged me after I canceled with them and was under no obligation to pay. I clearly told the service rep that I did not want the service anymore.

3 years ago Edited April 6, 2022

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Daniel Cebrero Henderson, NV

Just like any other internet provider. It has its pros and cons. Def one of the better out there, and good and reliable speeds for the money

3 years ago

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Chelsi Day Ghiorzi Columbus, OH

I had AT&T at two different points. I found it to be the least reliable internet I had out of them all. The customer service was always mediocre. Would not use them again.

3 years ago

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Samf Atlanta, GA

I have Att Fiber for 1.5 years and I am very happy with it. It is never down and can always rely on it.

3 years ago Edited July 19, 2022

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Valori Lyn Foland Joliet, IL

They quoted me a price to lower my existing phone bill from another carrier back in May and it has yet to be near the quote given. Everytime I speak to someone I get a different answer as to why.

3 years ago

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Madile Miami, FL

I have been using AT&T internet for 10 years now. The fiber optic makes a big difference. The phone app is easy to use.

3 years ago

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Sandra Goff Walterboro, SC

AVOID THIS COMPANY AT ALL COST. THEY ARE DISHONEST AND OVERCHARGE. I PAID OFF MY ACCOUNT WITH THEM AND CLOSED DUE TO MOVING. A MONTH LATER I WAS NOT ONLY BILLED FOR THIS BUT ALSO CHARGED FOR THE DISCONTINUATION OF SERVICE AFTER I WAS TOLD THERE WAS NO FEE DUE TO MY REASONING FOR DISCONTINUING SERVICE.

4 years ago

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Green Stone Mountain, GA

The so called high speed Internet seems unstable and slow. When I asked them to come out and look at their equipment, they told me I would have to pay a service charge!

5 years ago

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Rocio Diaz Tallahassee, FL

I used to have ATT internet before and it was a hassle and constant headache trying to find connection in certain parts of the house. Connectivity is not great.

5 years ago

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Amanda Montebello, CA

When I had AT&T internet I didn’t have a great experience because of the issues that constantly occurred. My internet would frequently go down and someone would have to come to fix it.

5 years ago

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Roman Christiansen Pleasant Grove, UT

AT&T internet service has been very reliable and has never let me down. I would definitely recommend this product!

6 years ago

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Lily South Jordan, UT

I love using AT&T,Their internet is great and super fast. Their is so many people that work there and are great.

6 years ago

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Hailey Nilson Salt Lake City, UT

AT&T Internet is fast, easy to use, and very helpful. I've only used it a few times but it's always worked great.

6 years ago

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Mia Hernandez Tempe, AZ

for an internet provider i dont recommend AT&T there are so many better providers i notice when i had it that certain times out of the day my internet lags and i would constantly find myself having to restart my router on the daily

6 years ago

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Melyssa Preece Gilbert, AZ

Awesome service in the middle of nowhere. Even when all my friends dont have service I still will. It never lags too much.

7 years ago

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Lisa Hanson Calabasas, CA

Don’t like that we have to bundle to get good prices. It would be great for the company but not the customer. No real complaints or compliments

7 years ago

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Terry Stone

Love AT&T internet service, always fast, and always reliable.

1 year ago

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Rinji Tanimu New York, NY

Very fast internet speed, lots of offers for my iPhone 14 at affordable rates.

2 years ago

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Samuel Mount Holly, NC

It’s adequate. The internet speed could be better, but it is enough for regular tasks.

5 years ago

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helen lipscomb Seville, FL

Very slow down more than up. Kicks you off sometimes it requires you to imput username and password then will keep showing you have put in the wrong info even tho you haven't

5 years ago

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Donna Schiro Merryville, LA

they have been courteous and helpful whenever I had a problem

5 years ago

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Renee Vorbach McAllen, TX

got them when they came into my neighborhood. ATT internet is excellent

5 years ago

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Lmiller Incline Village, NV

Great for the last 6 yrs. always helpful, easy to trouble shoot.

5 years ago

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Thaddeus

They Will ALWAYS Be There For ME WHEN I NEED THEM, Like So IN The Past.

5 years ago

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Steve

Great service outstanding people to work with. Wound line to talk to a real person quicker

5 years ago

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Leslie Cowart

Have had 4 issues that required tech to come out, having to wait several days for internet

5 years ago

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Donna Flanagan

Poor customer service we cannot understand each other. When I asked to be connected to USA she hung up ok no me. Also refused to connect me to a manager

5 years ago

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Gayle

it is expensive and keeps going up. I can not get the faster internet because it does not run by my house

5 years ago

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Danita Fisher

Fairly good, but priced us out- also hated their billing statements, too confusing

5 years ago

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George Varga

It has been wonderful. Very few problems that were quickly solved.

5 years ago

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Laurie Massie Mendenhall, MS

Have problems with our inter lent dropping g out, but when it works, it works well.

5 years ago

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David R.

Reliable connection, however only "average to low" VALUE considering speed and cost.

5 years ago

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Danielle Dill

A little expensive for continuing customers but overall they are great

6 years ago

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David

We have good service from them we don't do much in the computer

6 years ago

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Dan

It sucks but I had Comcast before and it sucked even more. I keep ATT because of their cell service that Has the best coverage in the areas I travel.

6 years ago

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Shawn Ouedraogo

I like the fact I never went out of service and the price is unbeatable.

6 years ago

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Emily

Their service has always been good. I never had a complaint.

6 years ago