Name: AT&T Internet
Rating: 3.6

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Rod Jenson Fresno, CA

used to have frequent outages. They have improved. But I still have them on the four star for now.

7 years ago

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Judy Long

No issues with anything. Great customer service and no delays in internet service.

7 years ago

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Jim Marshman

Very few intrupted service and they respond with a very good tech here in 24 hours or less to fix

7 years ago

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Brant Petty

Great speeds and no issues with service dropping out. Not easy to get some devices working on their router without getting support involved.

1 year ago

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Phill Pomona, CA

If you live in an area with fiber, you NEED to get AT&T internet. It is as fast and reliable as they say.

1 year ago

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W. H. Longview, TX

If you like periodic disruptions and billing dates that change along with different service fees from month to month, then this is your company. Or, just say no. The company is too top heavy with vice presidents who need big salaries so they don't pay much attention to their customers.

1 year ago Edited December 4, 2023

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Joshua brown Marion, IA

When we had their phone in internet, they never told us that they didn't have any type of support here in our area. Then when we decided to switch they wouldn't unlock our numbers.

1 year ago

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Cathi M. Cartersville, GA

We are in a rural area. The service is wonderful! It is reliable and high speed and is reasonably priced.

1 year ago

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Sandra Anderson Spring Hill, FL

Have DirectTV and love all the channels and being able to record any show to watch when I have time.

1 year ago

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Amy Kehl Plainfield, IL

I have never had any real issues with this service since I got them. We had it go out a few times but it was resolved very quickly.

1 year ago

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Jeri Bryant

they are fast but the price increase fast too was at 50 then left at 90 per month but always at the forefront of innovation in their industry.

1 year ago Edited September 15, 2023

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Laconia Byron Pleasant Grove, AL

I love them. Great service, great customer service also. Super fast internet. Almost no loading time.

1 year ago

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Be Smart

I have several lines with different companies and this is by far the best on. The reception is also the best.

1 year ago

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Marlene pincoffs Columbia, SC

The Internet is actually fine, but they have never been able to fix my online access. I have spent hours on the phone with them and they still can’t get my online account set up. If I had another option, I would switch, they suck.

1 year ago

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Doxie Lady Warrenville, SC

Always works. Very few interruptions since we got it 4 years ago. Cable internet far outperforms the others.

1 year ago

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Linda Tomball, TX

I truly love the fiber optic internet AT&T installed in my area! It costs less and is so much faster!!!

1 year ago

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Rachel Birmingham, AL

I enjoyed having their internet service and bundle it with my cell plan. I wish the cost didn’t continue to rise each year.

2 years ago

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Leslie

We’ve been with the company for 17 years. And in that time our bill has gone higher and higher. I know they have good service but their prices are getting ridiculous.

2 years ago

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Beth Perkins Great Falls, MT

AT&T has been good to work with. Customer Service could use a little improvement but over all good service for the price

2 years ago

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Idris Akere Twinsburg, OH

I like the fact that they have a wider range internet coverage and they respond quickly to any issue

2 years ago

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Tara Murray Cleveland, OH

Their internet service was really good and fast. They also have a program that helps low income individuals for free

2 years ago

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jgeebiz Provo, UT

I had AT&T back in Texas. One of the worst companies. Overpriced, always having to to bundle because I just want to throw away money for things I do not ever need. They charged for a new cable that their technician decided to destroy even though it was brand new.

2 years ago

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Diogenes DeFawkes Warner Robins, GA

Switched to TMobile after never being able to get service over a 3 month period, but still being billed. Customer service was a nightmare, had no patience for my elderly mother, and gave us a huge run around trying to return equipment.

2 years ago

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Natalie Harper Washington Court House, OH

Their internet was always seeming to be too slow. And every time I needed help I had to buy something in order just to get someone to my home to help me and I am disabled

2 years ago

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Nishant Icecreamwala New Palestine, IN

I am using this internet service from last 6 months. Good deal I got and internet is steady with no error.

2 years ago

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ERVIN CLARK Maumelle, AR

Have had to become an ATT customer since Comcast was not in our area. Good Mobile, Inet svc. Need to focus on costs incentives for legacy customers who are loyal

2 years ago

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Amanda Barksdale Bryson City, NC

The internet was awesome. I switched to another company only because someone kept stealing the copper wire.

2 years ago

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Melina Jones Cleveland, OH

The service is excellent. I've never had a problem. It's a little pricey after introductory period.

2 years ago

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Chanita Carson Dallas, TX

We have been with AT&T for several years. The service is great can we really have connection issues. Customer service is quick and helpful.

2 years ago

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C. McDaniel Atlanta, GA

Just started using them, but so far so good ! Our internet is faster, and we got a great promotional deal with them. Happy so far !

2 years ago

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Keaton W Copperas Cove, TX

I liked the dvr. They did good by me when I moved they offered me a huge package deal for dirt cheap

2 years ago

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Tony's Babygirl Staton MO

Reasonable coverage for all areas and the cost is low and affordable enough for even the low income people. Telephone and internet service is great.

2 years ago

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CJ Little Rock, AR

Unpredictable service. Very time consuming to access the web based services, phone response is almost unheard of without delayed wait times. Maybe 15 to 20 minutes wait time to speak to an actual human.

2 years ago

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KC Memphis, TN

The package I had with AT&T was affordable. I switched to Xfinity because of lower rates and faster internet speed. I noticed when it rained in my area my internet connection slowed down or was nonexistent.

2 years ago

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David Barr Houston, TX

I've had this service in the past. I loved it! But not offered in my new residence on the fiber optic network.

2 years ago

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Jason Atlanta, GA

I shared AT&T internet a few years ago with my parents and it was decent enough but as they increased their prices we could get just as good service for cheaper elsewhere.

2 years ago

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Rodriquez Perry Greensboro, NC

Had phone service with the company was great very fast service and reliable just became very expensive

2 years ago

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Mary Lou Scott Spring, TX

The service is good. The cost increases every so often. In order to get good service they come up with a higher price for more speed.

2 years ago

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William F Seitl Indianapolis, IN

I have fiber coming into my house it works great. No down time at all for over a year I have had the service

2 years ago

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Stephanie Sue Hendrix Grand Prairie, TX

The service kept going up in price every month. And then was trying to collect service charge on our landline phone after we paid for services to be disconnected & moved to new address . I had copies of everything paid with Ref# Numbers for service . Won't us them ever again in this life .

2 years ago

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Gina Donofrio

AT&T Internet doesn't cover my area, however I was told they are working on expanding coverage. AT&T employees are a pleasure to talk with.

2 years ago

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Will Mo Saint Clair Shores, MI

Switched from Comcast. So far it’s been better than we thought. Way less interruptions in service than before, so that’s a positive.

2 years ago Edited October 3, 2022

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Ike Standifird Evansville, IN

Any experience I have had with AT&T over the past 20 years has been negative. Customer service was horrible, always felt like I was a pest with any contact. Billing had small inappropriate add ons most months.

2 years ago Edited September 13, 2022

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Mike Messinger Eugene, OR

had great service and customer service was always great i had service in no time after making the call price points were a little high but worth it

2 years ago

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Robin Blinn Houston, TX

I had AT&T for several years. They were nearly 100% reliable and fast. When I moved I found a better deal

2 years ago

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Sideria Houston, TX

Our internet is the best it never fails me it keeps us connected all day very affordable each month $10 you can't loose

2 years ago

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Aujana Denver, CO

We have used there service before. They are great service to use you. They are helpful and charge a good rate.

2 years ago

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PISSED OFF CUSTOMER Covington, VA

I didn’t find att worth the money I paid. The customer service can’t help with problems and it’s frustrating. One of the highest cell phone companies I’ve been to. The internet was not very good. Movies would often buffer ALOT

2 years ago Edited August 19, 2022

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Satin Danielle St Louis, MO

I love AT&T. They're internet service is great. Ive been with them for years and never had an issue.

2 years ago

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Jim Ahmad Memphis, TN

Long wait times both in person or online in order to talk to customer service folks! Even when they talked to me, not prepared to respond to my questions.

2 years ago