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AT&T Internet

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7.7

Overall Score

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Gioacco

Great internet service and speed. Internet safety features and software programs also. Customer service is helpful and considerate.

6 years ago

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Sara Jane Crestwood, KY

We gave it a try. It didn't go well. The speeds were slow, the connection was spotty. After a month we went back to a cable internet.

6 years ago

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Jennifer S. Piedmont, SC

Pretty fast & it rarely goes out. When there is an interruption it is only for a short time (few minutes).

6 years ago

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Jeanie Wilkinson Mesquite, TX

Great Service,I have had them over ten years and have been very satisfied with their service.

6 years ago

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Jamie Quin

In the beginning it seems the equipment constantly had issues and now it seems the pricing has gone up and seems to continuously rise.

6 years ago

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Jon Healy Yorkville, IL

Fair price good service have a real person to talk with and answer your questions

6 years ago

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Mark manners Indianapolis, IN

The service is extremely slow and unreliable. The customer service is not that great. I only tolerate the service because of my contract. The equipment is only basic.

6 years ago

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WILLIAM BURCH Lakewood, OH

I lose contact with the signal to many times due to the buuilding i live in and i am not allowed a disk.

6 years ago

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Don Evans Hendersonville, TN

AT&T has provided amazing Internet service - Ultra reliable connection and speed

6 years ago

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Linda Fort Worth, TX

Because they are slow and use a dish when the wind blows it knocks the dish out of range of the sattelite. Service is bad.

6 years ago

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Steven Morris Dacula, GA

They prefer you use the WiFi that comes integrated with the modem. Other than that it's super fast and very reliable.

6 years ago

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Ahmed A. Post Falls, ID

They are good for what I need & negotiate on my price range since I am on a fixed income

6 years ago

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Rod Jenson Fresno, CA

used to have frequent outages. They have improved. But I still have them on the four star for now.

6 years ago

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Judy Long

No issues with anything. Great customer service and no delays in internet service.

6 years ago

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Jim Marshman

Very few intrupted service and they respond with a very good tech here in 24 hours or less to fix

6 years ago

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Joe Baker Utica, MI

Great service with Fiber. Love the TV service thru direct tv. Also, $300 grift card.

8 months ago

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Jubril Rasheed Ashburn, VA

AT&T as been proving me with strong internet and as a student I will say it good and price friendly

9 months ago

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Gilda Plano, TX

spotty and intermittent service. Numerous requests and missed apt. for service. Long wait times to get over seas customer service. Very difficult to stay with them.

9 months ago

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Maria Juarez Las Vegas, NV

Internet service worked well and never idled. I just wish it was more affordable

10 months ago

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Raj R

AT&T internet service is fast and reliable. No hidden costs as well in their services.

10 months ago

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Cathi M. Cartersville, GA

We are in a rural area. The service is wonderful! It is reliable and high speed and is reasonably priced.

1 year ago

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Sandra Anderson Spring Hill, FL

Have DirectTV and love all the channels and being able to record any show to watch when I have time.

1 year ago

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Amy Kehl Plainfield, IL

I have never had any real issues with this service since I got them. We had it go out a few times but it was resolved very quickly.

1 year ago

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Jeri Bryant

they are fast but the price increase fast too was at 50 then left at 90 per month but always at the forefront of innovation in their industry.

1 year ago Edited September 15, 2023

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Laconia Byron Pleasant Grove, AL

I love them. Great service, great customer service also. Super fast internet. Almost no loading time.

1 year ago

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Be Smart

I have several lines with different companies and this is by far the best on. The reception is also the best.

1 year ago

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Marlene pincoffs Columbia, SC

The Internet is actually fine, but they have never been able to fix my online access. I have spent hours on the phone with them and they still can’t get my online account set up. If I had another option, I would switch, they suck.

1 year ago

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Doxie Lady Warrenville, SC

Always works. Very few interruptions since we got it 4 years ago. Cable internet far outperforms the others.

1 year ago

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Linda Tomball, TX

I truly love the fiber optic internet AT&T installed in my area! It costs less and is so much faster!!!

1 year ago

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Rachel Birmingham, AL

I enjoyed having their internet service and bundle it with my cell plan. I wish the cost didn’t continue to rise each year.

1 year ago

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Leslie

We’ve been with the company for 17 years. And in that time our bill has gone higher and higher. I know they have good service but their prices are getting ridiculous.

1 year ago

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Beth Perkins Great Falls, MT

AT&T has been good to work with. Customer Service could use a little improvement but over all good service for the price

1 year ago

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Idris Akere Twinsburg, OH

I like the fact that they have a wider range internet coverage and they respond quickly to any issue

1 year ago

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Tara Murray Cleveland, OH

Their internet service was really good and fast. They also have a program that helps low income individuals for free

1 year ago

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jgeebiz Provo, UT

I had AT&T back in Texas. One of the worst companies. Overpriced, always having to to bundle because I just want to throw away money for things I do not ever need. They charged for a new cable that their technician decided to destroy even though it was brand new.

1 year ago

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Diogenes DeFawkes Warner Robins, GA

Switched to TMobile after never being able to get service over a 3 month period, but still being billed. Customer service was a nightmare, had no patience for my elderly mother, and gave us a huge run around trying to return equipment.

1 year ago

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Natalie Harper Washington Court House, OH

Their internet was always seeming to be too slow. And every time I needed help I had to buy something in order just to get someone to my home to help me and I am disabled

1 year ago

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Nishant Icecreamwala New Palestine, IN

I am using this internet service from last 6 months. Good deal I got and internet is steady with no error.

1 year ago

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ERVIN CLARK Maumelle, AR

Have had to become an ATT customer since Comcast was not in our area. Good Mobile, Inet svc. Need to focus on costs incentives for legacy customers who are loyal

1 year ago

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Amanda Barksdale Bryson City, NC

The internet was awesome. I switched to another company only because someone kept stealing the copper wire.

1 year ago

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Melina Jones Cleveland, OH

The service is excellent. I've never had a problem. It's a little pricey after introductory period.

1 year ago

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Chanita Carson Dallas, TX

We have been with AT&T for several years. The service is great can we really have connection issues. Customer service is quick and helpful.

1 year ago

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C. McDaniel Atlanta, GA

Just started using them, but so far so good ! Our internet is faster, and we got a great promotional deal with them. Happy so far !

1 year ago

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Keaton W Copperas Cove, TX

I liked the dvr. They did good by me when I moved they offered me a huge package deal for dirt cheap

1 year ago

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Tony's Babygirl Staton MO

Reasonable coverage for all areas and the cost is low and affordable enough for even the low income people. Telephone and internet service is great.

1 year ago

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CJ Little Rock, AR

Unpredictable service. Very time consuming to access the web based services, phone response is almost unheard of without delayed wait times. Maybe 15 to 20 minutes wait time to speak to an actual human.

1 year ago

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KC Memphis, TN

The package I had with AT&T was affordable. I switched to Xfinity because of lower rates and faster internet speed. I noticed when it rained in my area my internet connection slowed down or was nonexistent.

1 year ago

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David Barr Houston, TX

I've had this service in the past. I loved it! But not offered in my new residence on the fiber optic network.

1 year ago

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Jason Atlanta, GA

I shared AT&T internet a few years ago with my parents and it was decent enough but as they increased their prices we could get just as good service for cheaper elsewhere.

1 year ago

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Rodriquez Perry Greensboro, NC

Had phone service with the company was great very fast service and reliable just became very expensive

1 year ago