Name: AT&T Internet
Rating: 3.9

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Robyn Tallahassee, FL

The best internet carriers ever! I won't say that about the phone company, but the internet they provide in my family's household is great! Superfast network quality.

4 years ago

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Tony Gibson American Fork, UT

We didn't care for AT&T internet in our area for internet service. It was slow without options to be faster and went down too much for us. I had to switch away. I am sure they are better in some areas than others, but it didn't work very well for us. I love them for my cellphone, but not internet.

4 years ago

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Mike Smith Austin, TX

I recently switched internet service providers from Time Warner/Spectrum to Att due to a bundle package with Direct tv and have not been super pleased with the service. The speed is very in consistent. Especially in the evenings.

4 years ago

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janalee sanders Valley Center, CA

I am very frustrated with AT&T's internet service. we have such slow internet speed despite following their recommendations. with such fast and constant advancement in the world of technology I would think that the companies who sell that service would always up to date and be willing to provide their customers a service equal to the amount of money spent.

5 years ago

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Annie Orr Provo, UT

AT&T has always been so good to me and my family. Our family plan is amazing and making the payment each month is so easy to do with their app. They make it so easy and their online service is always great too!

5 years ago

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Matthew Carbaugh Herndon, VA

Switched from Fios internet to AT&T due to price saving on bundling with cell service. Internet is noticeably slower at times with multiple family members using it but never unbearable

5 years ago

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Rischelle Mikkelson American Fork, UT

Overall they have good service. There are times in the day where it seems to slow down. For the mobile option there are some spots that don’t work well in my area. But over all, I am happy with their service.

5 years ago

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Isaac Gilbert, AZ

AT&T is good internet carrier. They are not the best one, but they are definitely one of the better options. They have many dead spots in the neighborhood so that can be annoying, but overall it gives me good coverage.

5 years ago

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Anthony Sgambati Rocklin, CA

Best internet service out there! We have had AT&T since we owned our first home 22 years ago, wouldn't have it any other way. Best customer service hands down.

5 years ago

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Ken Curtis

Used AT&T a long time ago because they were the only ones giving great service overseas when I was stationed with the United States Air Force in England. When I returned to the states I found better options.

5 years ago

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Kayla Jean

My family and I have had many problems speaking with their customer service line.

3 months ago

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Emery Dupas

To many technical issues and took to long to resolve the problem.

3 months ago

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Barbara

sometimes service works well other times it dont but when it dont they always help me figure it out

3 months ago

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Rinji Tanimu New York, NY

Very fast internet speed, lots of offers for my iPhone 14 at affordable rates.

8 months ago

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Sherry Guzzo Easton, PA

I think paying $132.00 a month for 2 phones is a bit much, I may be looking into other providers for less dollars

4 months ago

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Courtney De La Paz

Currently still a customer here for my cell phone. Works great. Rarely have any issues.

5 months ago

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Rica James Westland, MI

My internet experience was good, however my customer support was horrible. Equipping team members w more training is recommended. I will never use this service again.

5 months ago

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Jubril Rasheed Ashburn, VA

AT&T as been proving me with strong internet and as a student I will say it good and price friendly

5 months ago

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Gilda Plano, TX

spotty and intermittent service. Numerous requests and missed apt. for service. Long wait times to get over seas customer service. Very difficult to stay with them.

6 months ago

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Maria Juarez Las Vegas, NV

Internet service worked well and never idled. I just wish it was more affordable

7 months ago

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Raj R

AT&T internet service is fast and reliable. No hidden costs as well in their services.

7 months ago

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Fabiane Valduga Miami, FL

Internet doesn't work and AT&T informed that the technician can come to fix the problem in 5 days, this is what they say to their valued customer, they do not provide a good service and they don't care if you need the internet to work remotely. Be careful when choosing this provider, you can be very disappointed.

2 years ago

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Shi**yservice Detroit, MI

When they come to fix an issue they need like 8 different trucks with maybe one person actually working and even that person only worked very little to fix a line and they will say it's done while you still don't have service . Then they make you call and get a ticket number on a day they have available to finish fixing it correctly

2 years ago

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Chad Edgar Wentzville, MO

One really sweet internet service provider AT&T I love to use AT&t as my phone provider carrier I'm very good service

2 years ago Edited February 14, 2022

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Ginger Woods Midland, TX

My bill never the same and always goes up. They’ve giving me many credits. But yet have not received one. Worse company ever. Sales rep new nothing and hung up on me. Going in person again this is a monthly thing. I’m Switching as soon as my phone is paid off.

2 years ago

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Tammy Koch St Louis, MO

I've been a customer for a few months and I've been happy with everything so far. I switch to save money and got a faster speed too!

2 years ago

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Terry Rehms Kansas City, MO

The Internet service was adequate at best but the Customer serving in the billing were a joke ISwitchto Xfinity ComcastThe service is great and the customer service representatives know what they’re doingXfinity I would not recommend AT&T no matter how many gift cards they offer you

3 years ago

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Matt Swoboda Ballwin, MO

AT&T delivers a superb product! The service is reliable on all counts (internet and wireless) and prices are on par with other providers.

3 years ago

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Nick Bester San Bernardino, CA

Great customer service and really good internet. The speeds are amazing and the experience has been top notch.

4 years ago

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J. Gordon Kennedy Madera, CA

I haave had sbcglobal for a number of years with moderate success. At&t had some problems when it first took over but has corrected most.

4 years ago

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James Koon II

I live in a very ni8ce neighborhood and AT&T only offer 50 MBPS download while Xfinity offers Fiber and 1000 MBPS. I am moving soon so I am not going to change now but I wouldn't recommend AT&T to anyone because I do not even get the 50 MBPS when I run a speed test...

4 years ago

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Harold

Outstanding Quality! My internet service has never been this good! Much Faster than their competitors.

4 years ago

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Ron

Poor service, slow internet, no upgrades. I called them before we purchased our house and asked them what internet speeds were available. They said the neighborhood has fiber optic cable, so you can choose up to Gig. After we purchased, found out we only have 18 mbps service available. And its been awful.

4 years ago

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Adam Waite Houston, TX

The worst company you can choose. Service shut off after transfer occurred and spent 2 hours on phone and got nowhere. You will talk to farmer out customer service and technical support and be disconnected on your call. DO NOT use this shameful company. I regret it every moment of everyday.

4 years ago

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Eric Gagnard Dallas, TX

Quick internet speeds with nice customer service reps. Can get representatives to your house in a timely manner

4 years ago

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ROSALIE BROAD

Most of the time I have no problem but on the few times that there a problem it was fixed in no time

4 years ago

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Mickey Mangum Long Beach, MS

I currently have ATT internet and the speed is much lower than advertised. It is reliable in that it always works but slower. The customer service is the worst in the industry and that's saying something.

4 years ago

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mike a xavier

Fair Price but poor Wi-Fi Range! Instead of offering to help, offering more expensive service or to buy equipment! Should not have to pay extra for a service they can't provide at the agreed upon rate!!!

4 years ago

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Shane Lopez

I wish all these cable companies would just do a standard base rate indefinitely that was the same as the introductory offer.

4 years ago

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Teala Oakland, CA

The abosolut worse liars I've ever delt with, the tech had me waiting for more than 40min after a 2hr window of waiting and I would NOT recommend this service to anyone. They keep saying they are sorry but won't offer any real aplogized as far a discount on your bill or credit to your future accounts. Overall horrible people an horrible service.

4 years ago

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Anonymous

I like the availability, but the internet speed is extremely slow. I have the highest speed available in my area (50 Mbps). However with today need this is causing my household electronics to freeze a lot.

4 years ago

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Lynn Trumbull, CT

The worst service ever. I canceled WiFi/internet last week and Spectrum was installed yesterday - Unlimited usage. AT&T charged me $50 last bill for going over usage. That was the it for me. DirecTV is next to go when my contract is up. Awful service.

4 years ago

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Mary Hamilton

When there are internet outages it would be helpful if the provider would either telephone (if landline involved) or text the customer to notify of the outage.

5 years ago

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Veronica Lawrence

I use internet service for everything as I stream my TV as well as use internet for my computer, phone etc. ATT is reliable

5 years ago

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franco baratta

They are an above average company. I don't have much interaction with them except when I have an occasional interruption of service.

5 years ago

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Bryce Fitzgerald Knoxville, TN

Was promised fiber internet when sold on the phone. When installed, the guy confirmed it was not fiver. So slow I have to use my cell service (Verizon). I thought Comcast was bad, but AT&T is clearly the worst. Stay away at all costs!

5 years ago

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Katie Guyton Los Angeles, CA

I do not like AT&T anymore. We thought our services were bundled, but they aren't. They cut off our internet and we didn't know.Communication needs to improve.

5 years ago

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Robert Chesterfield, MO

Stay away from everything ATT!!! I switched to phone, internet and dircttv. System never worked correctly. Cancelled service. They are still charging us even after the account is closed. I have called 15 differnt times. Worst customer service ever!!! Again, STAY AWAY unless you want one headache after another.

5 years ago

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Bettye Chambers Dallas, TX

they gave me a low cost internet service, the internet is slow but it's affordable. and I don't really need speed I am retied and have lots of time.

5 years ago

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Terri Beaumont, TX

Bill went up $70 this month !!! They provide service for internet but there is no real interaction with updates on how things are working with your system.

5 years ago