Name: byte
Rating: 4.3

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Debby Schwartz Fort Lee, NJ

I am hoping for the best result, the actual changing of teeth positioning process is slow. The support team always answers my questions right away and they seem helpful. Maybe some aspects of this are out of their control. I started about 6 weeks ago and have not seen too much of a difference yet but I am hopeful. My daughter had a great result.

4 years ago

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Rebecca Winston-Salem, NC

The Byte process is quick and easy to understand. I've had a great experience so far, I just wish my aligners could get here quicker! But totally worth the wait.

4 years ago

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Serena San Antonio, TX

My byte advisor and the team were very helpful and updated me ASAP on reminders/ deadlines and made sure I was good and very nice and helpful, I highly recommend.

4 years ago

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M. Edwards Tampa, FL

I am on week 3 of my aligners and so far everything has been great. Great Customer service. Packaging and delivery process was onetime. I cant wait to see my final results.

4 years ago

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Bradley Carter Peterborough, NH

Support is awesome! Only problem is my teeth are having trouble fitting into the aligners. Easy fix, all I have to do us use the hyperbyte more! Other than that, no issues at all. Very professional company!

4 years ago

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Luke Williamson Huntingtown, MD

100 percent satisfied...excellent customer care and very reasonable pricing. Highly recommended and unbelievable response time to concerns/questions.

4 years ago

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Lizzie Braicks Seattle, WA

I loved my Byte experience! They are very communicative and the service was great from start to finish. I really feel like I have the smile that I've always wanted.

4 years ago

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Kasian Kissimmee, FL

Overall I give byte five stars because it is a wonderful business and I’m happy to leave this review. They made my journey easy thus far I have no complaints at all.

4 years ago Edited September 14, 2021

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CandidlyCHAR Washington, DC

Byte is the truth! My smile had very wide gaps that made me feel self conscious about my smile. It’s closing little by little every week! I’m loving it! Can’t wait until my final results! Update- been in the same aligners for over 6 weeks. Customer services needs work

4 years ago Edited September 14, 2021

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Melanie A. Dallas, GA

I like the company because it's backed by dentists. The process was easy however taking the impressions part was a little rough. So far, so good! All of the aligners that I've tried fit.

4 years ago

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Jessica Erby Keller, TX

Good results so far. The hard thing is wearing 22 hours a day and a bit of a lisp when I change aligners. Aligners are not visibly noticeable. All in all I'm happy

4 years ago

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Julian30 Clarksville, TN

The people at Byte have made me feel so confident in the process and have made it easier than expected. Very glad I started the journey to straight teeth with them!!

4 years ago

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Patricia Lopez Dallas, TX

I’m waiting for my Aligners but I’m so exited about it, because the customer service has been amazing, I had so many questions and they answered all right away !

4 years ago

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Hollie Gondera Orlando, FL

I am on week 10 of my Btye treatment plan and I am beyond excited to see the end result. Within two weeks I started to see my smile changing and have had no issues at all!

4 years ago

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Sam Lady Lake, FL

Byte is super friendly and they get back to you as soon as possible! If you have any troubles with anything they send what you need right away. I would definitely recommend.

4 years ago

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Derick Los Angeles, CA

After checking on all the reviews, calling the companies and speaking with the representative, I picked Byte. Thank you to Daniel M. For all the help.

4 years ago

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Felisha Vigil Rio Rancho, NM

I am so happy to have gone with Byte. I am seeing results so soon and only have using it a month and a half. I cant wait to see different set of " CHOPPERS"

4 years ago

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Amanda Tualatin, OR

I’ve been working with Byte for about a month now and on week 3 of my aligners, I’ve run into a couple minor issues but the customer service team has been fantastic and have been able to resolve everything for me.

4 years ago

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Heather Tartt Summerville, SC

Just ordered my byte aligners and I’m so excited. So far the process has been so easy and awesome. The staff has been quick and very attentive to all my questions

4 years ago

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Nimesh Chheda Columbia, MD

Great futuristic company, love the value for money, ease of use, and fast response times of support team. It will give all other dentists and providers a run for their money

4 years ago

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Soya Las Vegas, NV

I truly enjoy the customer service with Byte, not only are agents supportive throughout the process, but also patient. I am excited to make long waited changes with this company.

4 years ago

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Kelsey O'Leary Antioch, TN

The customer service and quality of their products is the best I could’ve asked for. Instant feedback and real open and honest people to help you meet your needs.

4 years ago

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Craig Bowman Prairieville, LA

I went with Byte after reading a lot of reviews and I am glad I did! My smile looks awesome and the Byte team is so great to deal with. I highly recommend this company.

4 years ago

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Shelby Wilson Portland, OR

I am so thankful for Byte! My teeth are getting straighter and straighter every week. Great product, a great experience, and awesome customer service team!

4 years ago

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Tyler Eckert Canoga Park, CA

This company is nothing but exceptional when it comes to customer service. They had my aligners out to me sooner than expected and deliver fast results!

4 years ago

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Anjelica Williams Birmingham, AL

Just started treatment and so far so good! The aligners arrived quickly, and the packaging was awesome! Can’t say anything bad about this company they been awesome!!

4 years ago

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Jennifer Smith Fresno, CA

Just received my aligners a few weeks ago and so far I'm loving the process; quick shipping, great packaging, good customer service. I'm looking forward to the end result!

4 years ago

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Claudia Tapia Pharr, TX

Their customer service is excellent and the process is so simple to do on your own at home. I feel fully supported by their team throughout my treatment.

4 years ago

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Omar Calderon New York, NY

Higly recommended. Process from start to finish was awesome. Fast shipping. Great payment options. Online smile model was super cool to see end results.

4 years ago

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Omary Aponte Harrison, NJ

The byte family has been amazing from purchasing the kit to picking the best payment plan for my needs. They care to help you and make your smile better.

4 years ago

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Jmarsh Macomb, MI

I started my 12 week Byte at Night experience 10 months ago and have not had much success. I was supposed to change aligners every 7 days and it would take at least 2 - 4 weeks per change out. For the past 5 months I have been in Upper Tray 5 and Lower Tray 8, unable to get the next set of trays to work. I contacted byte and they sent refinement aligners, a new 10 week program; however, I can't get them to fit at all so here I am over $2,000 out of pocket paid upfront and I'm basically restarting the program with aligners not fitting. Also, when my original aligners arrived, I was missing aligners and had to contact them to send those. When I contact byte needing actual help it takes days to weeks for a response; however, the marketing team is always quick to reply. I have had friends participate in other at home aligner programs with better success. I choose byte for their byte for life guarantee program but am disappointed with my progress and expenses thus far. I would hope that they would give preference to the customers that they already have by replying in a timely manner and using some form of quality control....by shipping incomplete sets to customers and then having the customer send pictures of what they have received is not quality. Good luck future aligner wearers.

4 years ago Edited January 10, 2024

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Megan Geary Plymouth, IN

I have had a wonderful experience with Byte. The customer service is unmatched. I’m halfway done with my treatment and I absolutely love my smile now.

4 years ago

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Mandi New Bern, NC

Byte is so easy to use and I saw results after the first week. The HyperByte keeps discomfort away. I would recommend this product to anyone who is eligible.

4 years ago

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Caleb Kwok Bossier City, LA

The staff here at Byte is very responsive. the instruction throughout the whole process is very clear and foolproofed. The value is really unbeatable!

4 years ago

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Tylor Seaton Jacksonville, FL

The customer service has been excellent. Everyone has gotten in touch with me in a non-invasive manner and nothing has felt pushy or full of hidden costs.

4 years ago

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McMorgan Thomptos Kailua, HI

I was apprehensive due to having to make my own molds. The directions were so clear that it made the process very easy. I am anxiously awaiting my aligners already.

4 years ago

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Mary Anne Bennett Leesburg, FL

Excellent customer service!! I really felt supported from day 1. They know how to go above and beyond in the customer service department! I highly recommend this company.

4 years ago

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Tito Harris Centreville, VA

I have enjoyed every step of the Byte experience up to this point. The ease of purchase, amazing staff, and once I begin the process I know that it will be even better.

4 years ago

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Danielle Prairie Grove, AR

Health Hazzard! And, I don’t have my re-printed aligners, still, yet!! I want my money back! Never pay them in full!! I received my initial Byte aligner treatment plan on April 9th, 2020, and I was thrilled. Everything was going great, until June 3rd, 2020 (not even 2 months into my 4 month treatment plan). Then it happened!!! My week 7, “UPPER” aligner wouldn’t fit. I contacted Byte. I sent photos so they could see that my week 7 UPPER aligner didn’t fit. They seen it didn’t fit, so they told me they’d make me new ones. So, they sent me a mold kit, so I could do a re-mold of my teeth, so they could make new aligners to fit properly for where my teeth had gotten to after wearing my aligners for 6 weeks. They told me to stay in my week 6 aligners until I received my new aligners. I clarified with them because they had me do molds of both my upper and my lower teeth. I asked, “are you making new molds for both my upper and lower teeth? They said, yes! I told them that I didn’t t understand why, because I only needed my Upper, but they said, no, were sending both.” This meant, I had to stay in my 6 week aligners (to hold my teeth in place until I got my new ones), with both my upper and lower, now!! I’m at their mercy, so I did what they told me. Only, 4 weeks latter, yep, one whole month later, it hadn’t happened yet! Mind you, a month in the same aligners is a health hazard to your teeth! No matter how good you clean your aligners, bacteria and germs remain. Only, the catch is, if I don’t keep my week 6 aligners on, my teeth are in danger of shifting back to how they were, then the new aligners that they are making me won’t fit when I get them (hence, the reason you have to wear a retainer every night after your treatment is finished - forever). Throughout all of this, I am emailing them back and forth. I’m nice about things, and they are, too. Only, EVERY email back from them, there’s some sort of mistake that is corresponded back to me indicating that they aren’t getting things right. I’d point out the discrepancies, and they would always apologize and correct it, but it still worried me, none the less. Sure enough! They “loose my first re-make.” They slobber sorries all over the place, they say they are re-making more for me, and they promise my new ones are being “rushed” to me. Then it finally happens!! OVER a month has passed, and I get a package from them. I open it and there’s a box with my new set of aligners!! Yeah! I can get back to getting my teeth straightened, right (?) even though I’m over a month behind. Yes, I had to wear week 6 aligners for over a month!! I’m not sure if you understand! You have to wear them 22 hours per day! You can’t eat and drink like normal. It is NOT fun at all. And, I got an extra month added to my aligner sentence. Oh, well, at least I can re-begin again, right? Nope!!! They only sent me bottom aligners!! I already had bottom aligners that fit perfectly! It was my UPPER ones that didn’t fit correctly. I’d even sent SEVERAL emails alerting them to this because the emails I was getting from them were indicating that they were NOT on point. And, they were NOT on point, at all!! Now, I still don’t have aligners for my UPPER teeth. My UPPER aligners that they gave me originally don’t fit! My UPPER teeth are why I got aligners in the first place. They offered $100.00 for my troubles (yes, I have all of this insanity in the many emails back and forth to them)! No one should have to go through all of this for ANYTHING that they have paid for 100% (yes, I paid for the full treatment plan upfront). My bad!! No, I don’t want $100.00 for my troubles! I want my money back! All, $1,924.95 of it! I paid for my treatment plan, in full, upfront, and I didn’t even get half of what you promised/agreed to give me! I want my money back! I have joined link so I can get a message to the founder, Scott C, about this. I’m still emailing Byte customer care about this (I can’t get get ahold of them via their phone), and I’m willing to go to where they are and talk to them face to face if I have to. This is WRONG!! I want my money back!

4 years ago

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Heather Harleton, TX

Everyone I spoke to was very nice and helpful. The directions were also easy to understand, which is great for someone that has no experience with braces.

4 years ago

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Erika Goodwin Sanford, NC

I've had a great experience so far with byte. I am about to start my aligners and go from there. I have had a great customer service experience so far!

4 years ago

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Skylar Newman Lakeville, MN

My experience has been nothing short of amazing. From the website to the packaging everything is so modern & sleek! Along with everyone at byte being so helpful!!

4 years ago

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Marthina Booysen Marina del Rey, CA

My experience with Byte has been great so far. The impression kit was easy to use and they've been very supportive of my process. Their customer service is amazing!

4 years ago

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Bailey Calhoun Pell City, AL

After my teeth shifted since I broke my retainer. I’m so thankful to have this at home experience! I can stay protected during the pandemic and straighten my smile.

4 years ago

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Marcia Johnson Lenoir City, TN

I loved seeing the 3d model and being able to see the end result. Byte has been awesome and there is nothing that I could say negative about this company 😀

4 years ago

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Scott Nash Los Angeles, CA

Wouldn't recommend. I previously had invisalign 10+ years ago and my teeth had started shifting from grinding at night. Nothing too bad, should be an easy fix right? I submitted everything to byte and was told I was a great candidate and thee treatment plan would be 10 weeks. Great! I did the 10 weeks but my teeth still had a gap. Reached out and they said no problem we will do a new set for refinement to fix the remaining issues. Well I'm now awaiting my 4th set of refinement aligners and my treatment has already surpassed ONE YEAR!! Definitely not what I expected when I was quoted a 10 month treatment. I even asked since it's taking so long if they could switch me to night time only aligners and was told I would have to pay more to upgrade which is ridiculous given the length of treatment. I would have never done it if I knew it would be over a year still with no end in sight.

4 years ago Edited September 14, 2021

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Devan Jennings Hastings, MI

Quick process with fast responses from customer service. I only have to do 9 weeks for my top and 20 for my bottom. Wow! I can’t wait to see my results 😊

4 years ago

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Peggy Hervi Chicago, IL

I love how easy it was to do from home, the aligners fit well and I feel like they are less noticeable than braces. I am on week three and can already see results!

4 years ago

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Daniel Ce Jackson, TN

It is a good service, very fast, they are always in contact with you, via mail and by phone, the only thing that has improved until now because I still do not receive the aligners is that it could be a little cheaper.

4 years ago

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Jim Passint Eau Claire, WI

I am impressed with the quality of the product and the service team. If you are considering making a life change I recommend this program. Why wait longer?

4 years ago