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7.4

Overall Score

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Wendy Warren, OH

I’m seeing real progress! I’m 67 and have always wanted to get my teeth straightened. So far my experience has been good. I can’t wait to see my final results! You’re never too old!

5 years ago Edited September 14, 2021

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Destiny Castel Pacoima, CA

As I was looking for Aligner there are so many companies and the best one after looking for a while was BYTE. They have very great customer service and they work fast.

5 years ago

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Emma Covington, LA

The company representatives were very nice and knowledgable in helping me to made my first order. I cannot wait when my aligners will be made and shipped to me.

5 years ago

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Jeff Saint Joseph, MI

The whole Byte team is very customer oriented and make the process easy. They’ve been great to work with. I’m very satisfied with how things are going. I would recommend Byte to anyone without hesitation.

5 years ago

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Reply from byte

This is amazing! Thank you for your recommendation.

May. 14th, 2020

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Angie Johnson Plant City, FL

Really am impressed with the customer service and promptness with this company! I can't wait to get my new aligners and my new bright straight smile!!!

5 years ago

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Reply from byte

Our care team does just that- we care! Thrilled to get you to your final result, Angie :)

May. 14th, 2020

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Rn Don The Bronx, NY

I am yet to begin my treatment plan. Customer service has been good. You should be able to pay via a debit card instead of credit for the 6 month payment plan. Not every uses a a credit card and it creates and inconvenience.

5 years ago

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Reply from byte

Hi there! Thank you for your feedback- at byte, we always want you to know that we hear you, and we're always doing our best to make changes that work best for you. We're happy to pass along this information :)

May. 14th, 2020

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Stephani Hardy Pasadena, CA

This is so easy. Easy to take the molds. Easy to use the braces. And you are doing it on your own timeline. No dentist office! Great customer support as well!

5 years ago

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Reply from byte

We're pleased to offer a treatment that works with your needs. Our care team does what we can to ensure a smooth experience from start to finish. Thrilled to get you to the end result.

May. 13th, 2020

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Lacey Thompson Dallas, TX

I was a little skeptical at first, but I learned that this really has worked. I can see a huge difference! I have a few weeks left and cannot wait to see the final result!

5 years ago Edited September 14, 2021

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Reply from byte

Woohoo! We're excited to get you started on your treatment- We're here for any questions you may have!

May. 13th, 2020

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Steffen Baker Miami, FL

So far through this process, the best experience for me has been getting constant help and advice as well as fast communication and responses to all the questions I had.

5 years ago

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Reply from byte

We do our best to provide you with the best care possible, from start to finish. Thank you for being a part of the byte family!

Apr. 9th, 2020

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David Tchanturia Secaucus, NJ

No No and No.. Their customer service is absolutely clueless of ongoing situation, they just read of the computer screen and give you an update. I had 3-4 impressions taken and they can not get me the aligners to have my teeth finally fixed and finalized, it has been 6 months now. So their claim of a 3 month or within certain time alignment claim goes down the drain, since it has been 6 months or more and I am still going back and forth with this company about proper alignment. I am only %80 done and I still have a bottom tooth which keeps going in and out every single day, unless I put the aligner on at night, this is not a good statistic. If my tooth keeps moving back and forth every single day for the rest of my life, my guess is it will "fall off" day... Anyways, I am not %100 satisfied and all they do is just sweet talk you and try to provide "excellent" customer service. which is not enough, results are the most important factor here. And one last piece of information... There are only very small number of websites that allow for a negative feedback to be posted, try to go on their site and post a feedback, all they are displaying is positives and happy customer reviews.. by which any company can achieve stellar results and satisfaction ratings... FAKE... I DO NOT RECOMMEND THIS COMPANY.... P.S Make sure not to pay them completely, in case such problem arises in your station you can have a leverage...

5 years ago

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Reply from byte

Hi David,

We appreciate your feedback. We take each treatment very seriously. Per patient privacy laws we are unable to speak more on any specific treatment via a public platform, but we're happy to help if you could send us an email to our support!

Mar. 21st, 2020

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kimiiloove South Yarmouth, MA

I had such a great experience with byte. It was super easy! The customer service is also very nice and helpful and im really happy to have chosen byte as my smile assistant.

5 years ago

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Reply from byte

Our care team does their best to ensure you have a smooth and pleasant experience, from start to finish. We're so happy to be with you on this journey!

Apr. 7th, 2020

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Heidi Lusk Las Vegas, NV

convenient, fast and easy! Byte aligners are great, my teeth have straightened faster than expected! If you want straighter teeth, byte is the way to go!

5 years ago

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Reply from byte

We're so happy to hear you're loving your results! We can't wait to keep it going, Heidi :)

Apr. 20th, 2020

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Astrid Medina Miami, FL

I loved Byte. I'm almost ready with my treatment and I'm really happy with the results. The treatment is not painful at all, and the customer service team is great.

5 years ago

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Reply from byte

So close, Astrid! Can't wait to get you set up with your final result!

Apr. 9th, 2020

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Kelsi Bradley Conroe, TX

Byte has great customer service and a great advising team! They answered all my questions and concerns thoroughly! I can’t wait to get my Aligners in the mail!

5 years ago

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Reply from byte

SOON! We're so excited to get you started!

Apr. 9th, 2020

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Kat Corona, CA

Excellent customer service. Fast replies and very simple process. Byte is perfect for anyone who wants to align their teeth from the comfort of their own home!

5 years ago

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Reply from byte

So easy, right?! Thank you for your recommendation!

Apr. 1st, 2020

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Jasmine P Toccoa, GA

So far so good ! I love byte! Customer service is great and my treatment has been going well so far. I love my hyper byte it has helped me with any pain or discomfort!

5 years ago

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Reply from byte

We can't wait to keep it going to the very end of your treatment ;) Thank you for being a part of the byte family!

Mar. 23rd, 2020

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Fatima Tellez Castle Rock, CO

Super easy and convenient to do the impressions at home! Customer service was amazing! Answered all my questions and helped sign up for their payment plan!

5 years ago

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Reply from byte

Thank you for your review! We can't wait to get you to that ultimate result.

Mar. 12th, 2020

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Moussa Keita Portland, OR

Yes, I’m looking forward to this new journey. Byte has been very helpful and can’t wait to see my new smile in a couple of months. Thanks again to Bytw

5 years ago

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Reply from byte

We can't wait to get you to that final step, Moussa!

Mar. 21st, 2020

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Mmie Dallas, TX

I can’t wait to start my treatment! Everything from the professional and fun impression kit to the personalized help in the purchasing process has been a breeze.

5 years ago

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Reply from byte

We're so happy to hear it's been great! Can't wait to keep it going and get you to those final results!

Mar. 21st, 2020

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Cc CMC Kansas City, MO

I just placed my aligner order but so far the customer service has been great! Very helpful, friendly and quick! I’m so excited to start this process!

5 years ago

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Reply from byte

We're just at the beginning- it only gets better from here! Thank you for joining the byte family!

Mar. 21st, 2020

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Billie Ruth Bingham Keller, TX

This company is the best for getting a great smile without any hassle. They are quick to respond to any questions and even have a LIFEtime guarantee. Check it out.

5 years ago

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Reply from byte

Thank you for your review! It means everything to us to get you to your desired results.

Mar. 11th, 2020

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Edgar Ramirez Houston, TX

Do not throw your money! I’ll try to make it as quick and simple possible. I was excited about this treatment as all of you, I placed my order on 7/2019 my treatment was supposed to be done by 10/2019 we are in March/2020 & I’m continuing my treatment. Once you finish your “whole treatment” it’s not over! You will have to order aligners every 3 weeks! Why? Because they only send you 3 sets at a time and do ground shipping, I’m currently waiting on more aligners as I type and I’ve been waiting FIVE weeks! All they have to say is “I’m sorry” I just got off the phone and asked if they could overnight to compensate my LONG WAIT TIME, they said no. So don’t expect to get sitting overnighted, all they want it their money, I paid my treatment in 3 months, everything went down the drain after that. BTW I had braces as a teen so don’t think I had crazy crooked teeth. I can still see myself wearing aligners for AT LEAST 4 more months.. Do yourself a favor and go elsewhere.

5 years ago

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Reply from byte

Hi Edgar,

We appreciate your feedback, and would love to look into this further so that we may address your concerns. Please reach out to us directly via our support email at or 877-298-3669. We're happy to help get you taken care of.

Mar. 6th, 2020

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Elda Martinez Burbank, CA

Would definitely recommend Byte to anyone considering aligners. Their customer service is excellent. They have a really buttoned up operation over there.

5 years ago

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Reply from byte

We appreciate your review, Elda! Thank you :)

Mar. 11th, 2020

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betelgeuse bettels Brooklyn, NY

If I could give them negative stars I would. my experience with them has been so frustrating and horrible that I am convinced the positive reviews are paid for. please do your teeth and your sanity a favor and take your business elsewhere. Initially, when they devised my plan in 2 days, I received multiple calls per day, text messages and emails from them to try to get me to buy the plan. After I bought the plan and received the kit, I realized that their plan was not correctly aligning my teeth, causing functional issues with my bite, and aesthetic issues in the form of an exaggerated overbite. I reached out to their customer service and was alternatively, rudely dismissed, ignored, told to wait. I am beyond disappointed, I came to them with minor gap issues, that I could live with, but I wanted a better smile, and after I paid nearly 2K, I'm now left with major problems that I now need to spend additional 5K or so to get fixed at an orthodontist.

5 years ago

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Reply from byte

Hi there! We do appreciate your feedback. Rest assured, we take each and every concern seriously and we do our best to provide you with the best care possible. We're sorry to hear you've had a less than pleasant experience, and we'd love to reach out to you via email. Per patient privacy laws, we're unable to speak more about your treatment via a public platform, but we're always able to assist via our care team.

Feb. 28th, 2020

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Amber Burkett , GA

Had the best experience so far with the team and the care products given to align my teeth. Starting week 8 tonight and couldn’t be more excited!! 😊

5 years ago

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Reply from byte

So close!! Thank you for your review, Amber! Never hesitate to let us know ig you have any questions., We're happy to help.

Feb. 28th, 2020

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Rabea Jarrar Lakeland, FL

My experience has been nothing but positive. From the team to the product itself, to the communication. So far it’s absolutely flawless. Thank you Byte!!!

5 years ago

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Reply from byte

Thank YOU! We can't wait to get you to those final results!

Feb. 21st, 2020

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Mel Meyer Elkhart, IN

Loved how fast this actually works!! So glad I took this step! I had a pretty nice size gap between my top two teeth & within 14 weeks its completely closed!

5 years ago

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Reply from byte

Isn't seeing results so soon great? We can't wait to get you to those final results!

Feb. 28th, 2020

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Lauren Winter Park, FL

I’ve been using byte for the past month and I’ve definitely noticed an improvement in my smile. Can’t wait till I’m through my treatment and see the final results.

5 years ago

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Reply from byte

We're so excited to get you there too! Thank you for your review!

Feb. 28th, 2020

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Justina B Longs, SC

Byte is amazing! I am already on week # 6 and see a dramatic change in my smile. Also customer service is awesome and extremely easy to deal with! Thank you Byte!

5 years ago

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Reply from byte

Thank you for your review, Justina!

Feb. 16th, 2020

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Bobbi Marcum Urbandale, IA

I researched a lot of companies looking for the best and I am beyond satisfied by choosing Byte! Their customer service and responsiveness made this a stress free process!

5 years ago

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Reply from byte

Research is always incredibly important, especially when it comes to your teeth! Thank you for placing your trust in us.

Feb. 16th, 2020

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Donna Englewood, CO

Amazing company, amazing product, and amazing service! I can't say enough about how great these aligners are. I'm so glad I'm doing this, even at my age! (over 50).

5 years ago

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Reply from byte

Thank you for your review! We're pleased to be able to assist at ANY age!

Feb. 16th, 2020

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Naomi Barreto Warner Robins, GA

I'm on week 5 of my aligners and can't be more pleased with Byte. I feel I get the "Chik-fil-a" service & quality from this company! Best decision I made for myself!

5 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, can't wait for your new smile!

Jan. 19th, 2020

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Tricia Bednarczyk Mechanicsville, VA

I liked the results of my aligners but I was originally told by Byte customer service that my insurance covered half. This is false. I know for a fact CIGNA does NOT cover any cost for these aligners, even if you have dental insurance. Once you have the aligners, customer service is non existent and will ghost all of your emails.

5 years ago

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Reply from byte

Hi Tricia, we're sorry to hear you've had a less than stellar experience. Our insurance team works to make sure you are aware of the coverage that is provided for your aligners. If you have not yet done so, please feel free to reach out to us directly at so that we can best address this for you. We make sure to respond to each and every email within 24 hours.

Feb. 9th, 2020

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Marqui eneman Fort Worth, TX

I like the amount of time being lower than most other companies. I like that there are payment plans. The only thing I'm not crazy about is not actually having a consultation with a orthodontist.

5 years ago

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Reply from byte

Hi Marqui, if you ever have any questions and want to connect with our Orthodontic team simply email our support team! They are available to answer any of your concerns.

Feb. 2nd, 2020

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Ty Napa, CA

I LOVE the Byte program. Im impressed with my treatment and treatment results. The customer service is unrivaled. The payments are affordable and the treatment plan is ideal.

5 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Karen Kirn Los Angeles, CA

Byte folks walk with me thru the entire process. It’s easy, affordable and will be successful. I can’t wait to see my new smile! Highly recommend Byte!

5 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Mark Hatfield Newton Falls, OH

At first I had no idea what to expect. Im at week 11 of 15 and my teeth have changed so much (for the good). Byte is amazing and Id recommend to anyone!

5 years ago

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Reply from byte

Thanks for the recommendation!

Feb. 2nd, 2020

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BethAnn Jackson Shelton, CT

I've been using aligners for about 8 months now and my teeth are whiter and straighter. I get so many compliments that I have a beautiful smile! I like that the aligners are invisible and I can eat whatever I want.

5 years ago Edited January 10, 2024

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Reply from byte

We greatly appreciate the five stars BethAnn!

Jan. 29th, 2020

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Tehya Herbert Chicago, IL

The people at byte know what they’re doing! Before I started byte I read many reviews on how great their customer service is and I was not let down!!

5 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Pheonah Badu Albany, NY

I love byte's customer service. It's second to none! The treatment also really works. I can see changes in my teeth after 7 weeks of treatment. It's simply awesome.

5 years ago

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Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Hope Forest Hills, NY

best customer service! Everyone who works for Byte is smart and knowledgeable and available! I have never waited longer then 12-24 hours to hear back from them!

5 years ago

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Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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MandyA70754 Livingston, LA

Recently finished my Byte treatment and only in 11 weeks! I definitely recommend Byte to anyone wanting a brighter and straighter smile, because mine is beautiful!!

5 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, happy you have a new beautiful smile you are proud of!

Jan. 19th, 2020

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Leslie Williams Fairfax, OK

So far I just got the starter kit. i messed up on the impressions and i read that byte will send me another starter kit for free. Which is awesome. I've done some research and this product seems to be promising.

5 years ago

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Reply from byte

We make sure we can take care of you! Happy our team took care of a new kit for you.

Jan. 19th, 2020

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Amber jackson Panama City, FL

My experience with byte so far has been amazing. Every concern I have had they address promptly and make sure I am happy with my progress. I would highly recommend byte!

5 years ago

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Reply from byte

Thanks for giving our byte team 5 stars, we work hard to ensure you have a safe, smooth and effective byte journey.

Jan. 19th, 2020

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Debra The Bronx, NY

My teeth look and feel amazing! I started seeing results after the 1st week. Im on my 10th week and I have never been happier. Way to boost my self esteem 😃

5 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, happy you have a new beautiful smile you are proud of!

Jan. 19th, 2020

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Rainee

I'm halfway through the treatment and I already see results. The process has been very transparent and easy to follow. Customer service has been very present and helpful

5 years ago

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Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Brendan Smith Kalamazoo, MI

I recommend byte company to anyone who want to better their smile . I use byte for ONLY 4-5 months and the dental Aligners fix my crooked bottom teeth , thanks byte

5 years ago

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Reply from byte

So happy for your new smile, thanks for the 5 stars!

Jan. 19th, 2020

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Jay Crew Fort Valley, GA

The whole Byte experience has been great, from the customer service, to the products, and especially the shipping. I would recommend Byte to anyone.🔥

5 years ago

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Reply from byte

We welcome you with open arms to the byte family! Thanks for the review Jay :)

Dec. 26th, 2019

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Mendy Moreno Valley, CA

I’m super excited to see more successful results I’m in week 2 My teeth’s are whiter very simple to used convenient if you have a busy schedule.

5 years ago

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Reply from byte

Thank you so much for the 5 stars Mendy!

Dec. 17th, 2019

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Heather Richmond, VA

Byte provide a quick, easy and cost effective solution to anyone who desires perfectly aligned teeth! They also have a staff that is knowledgeable, responsive and helpful.

5 years ago

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Reply from byte

Thank you so much for the 5 stars Heather! :)

Dec. 26th, 2019