byte Logo

byte

star star star star star_half

9.1

Overall Score

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

John Grier Fort Lauderdale, FL

Do Not Buy !!! Byte sucks!!! Horrible customer service. Do not pay in advance. Byte sends you half of your aligners in the first shipment. When it comes time to send your the second phase of your aligner treatment the company support disappears. I ordered and paid for my full treatment in full in September 2020. It's now almost June of 2021 and the company has only provided 15 weeks of aligners. I have been fighting with their support for 6 weeks now to provide the remainder of my treatment aligners with no progress. I have never had a company lie to me until now. I have never had to report a company to the BBB until now. Run away from this company and tell all you friends to do the same.

3 years ago

byte Logo

Reply from byte

Hi John, we are sorry to hear that you have not enjoyed your Byte experience. We would be happy to provide some clarification regarding our processes. For your safety, if your treatment plan is over 15 weeks, we will provide just the first 15 weeks at a time to ensure you are progressing well before getting you set up with the rest of your aligners. If you are having trouble getting in touch with our team or with receiving your remaining aligners, let's look further into this. Please give us a call at 877-298-3669 or send us a direct message on Facebook and we'd be happy to assist.

May. 20th, 2021

star star star star star

Domanika Hamilton Upper Marlboro, MD

Thus far, my experience with Byte has been amazing! The quality is high, professionalism is evident, and and customer service is outstanding. Highly recommended!

3 years ago

byte Logo

Reply from byte

Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :) Thanks so much for the review!

May. 11th, 2021

star star star star_border star_border

kc Los Angeles, CA

I am still in the middle of my treatment plan, and have to be sent additional aligners to fix problems that the first round did not resolve. I really hope the outcome aligns with the projected treatment result/plan but so far I am a bit disappointed in my investment.

3 years ago

byte Logo

Reply from byte

Thank you for the feedback, KC. We can understand your frustrations, we know you want your smile to be straightened out quickly, and so do we! Rest assured, we’re dedicated to getting your smile back on track. There are times when teeth are more stubborn than we originally anticipated. When these situations arise, we have to make some adjustments, and maybe use a new technique to reach your projected results. We look forward to getting your smile back on track and seeing your final results.

May. 9th, 2021

star star_border star_border star_border star_border

Vivian Watt Sandpoint, ID

Their customer service is absolutely terrible. I ordered the daytime aligners and simply couldn't keep up with the treatment (I only get about 1-2 weeks in). I saw that they had a night time treatment and purchased another impression kit (so that they could make it based on up-to-date molds). Waited over a month, no aligners were sent, no email, no call. I finally reached out and they said they never made the aligners because it looks like I already have an account. I explained what I'm trying to do (including paying the full price again). They said they'd email me with some additional questions. They then asked for a picture of my teeth with aligners in, when I replied with it, they restarted the entire process asking what my name is, zip code, email address, etc. At this point I called them, they said the picture didn't come through. I resent and they received the picture while on the phone and said they'd leave it up to the support team to continue this via email. I messaged and told them I purchased and sent back a new impression kit and asked what happened to it. They completely avoided all of my specific questions and responded with "Our Certified Care Team reviewed your treatment and they recommend you continue with the Day time treatment due to your case, to ensure you will have the best results from your treatment!". "Due to your case" Not very imformative, nor very helpful. I still don't understand why they are turning me down on starting the process over, paying full price, but for a different treatment plan. Will probably just go to a different invisible aligner company. More and more are offering night time treatments anyway.

3 years ago

byte Logo

Reply from byte

Hi Vivian. We are sorry to hear your Byte experience has been less than amazing. At Byte our number one priority is customer health and safety. When our dental team reviews your impressions to design your treatment plan they want to make sure that the plan will be able to successfully move your teeth to get you your dream smile. There are instances when the all-day treatment plan is necessary because your teeth need the extra time wearing the aligners to successfully move into place. Starting over, and paying for a whole new treatment may not be necessary for your situation. We'd be happy to add this review to your account so our whole team understands your intention for wanting to purchase a new kit. In order to attach this to your account, please send us a direct message via Facebook and we'd be happy to chat with you more about this and provide further clarification. Please also feel free to give our customer care team a call at 877-298-3669 during normal business hours MST.

May. 11th, 2021

star star star star star

Patrick A Hudson Columbus, GA

Im happy with my experience and enjoying how my results are coming along can’t wait to my new refinements aligners show up to get my final transformation finalized.

3 years ago

byte Logo

Reply from byte

Patrick we appreciate you for taking the time to review your experience with Byte. We can't wait to see your new smile!

May. 7th, 2021

star star star star star

Patrick Hudson Columbus, GA

This is a great company they give you more solution way better than smile direct club could and they help offer more selections and do what is best for your teeth.

3 years ago

byte Logo

Reply from byte

Thank you for the great review, Patrick. We will always do what is best for your oral health and your smile. We are excited to get you to those final results! :)

May. 6th, 2021

star star star star star

Tokensky A. Orlando, FL

What I like best about byte is how helpful the advocates were, and how effective their product is. If you’re having second thoughts, don’t and go with Byte!!

3 years ago

byte Logo

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

Apr. 29th, 2021

star star star star star

Kayla Sturm Atlanta, GA

So far I really like Byte. Everything has been great so far. I haven't ran into any issues. Everyone has been super helpful with any questions I've had.

3 years ago

byte Logo

Reply from byte

We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Apr. 30th, 2021

star star_border star_border star_border star_border

Tyler Robinson San Francisco, CA

I strongly discourage using Byte. It is objectively one of the worst customer service experiences I have received, and you can very clearly tell that they optimize for budget solutions. Here is what they typically do: they advertise for low cost (60% of traditional aligners!) and say your treatment will be much shorter than what it will actually be. What they don't tell you is that they will get you in a perpetual loop of 'refinement' aligners, where you will have no contact with an actual dentist of any kind, but you will just wait (sometimes weeks or months) for them to just say 'wear the same alignment for another week'. Honestly, use an aligner plan where you can actually get professional assessment, this is a joke that is solely based on the premise of low cost and easy to ship to your home.

3 years ago

byte Logo

Reply from byte

Hi Tyler, we are so sorry to hear this. With every situation being different, some cases may require more adjustments than others. Your dental health and safety is number one to us, so we want to get you to those projected results in the safest way possible, which may require an extension of treatment. You can schedule a call with one of our Byte Certified Care Team members through your customer portal at any point throughout your treatment. We would be happy to chat more and look into any issues you've been facing during treatment. Reach out at 877-298-3669 during normal business hours MST Monday-Friday and we'd love to help!

Apr. 30th, 2021

star star star star star_border

Claire Dundon Charlotte, NC

I am currently in the middle of my treatment and so far so good. The hyperbyte is easy to use and the brightening solution has made my teeth whiter. I am excited for the final product.

3 years ago

byte Logo

Reply from byte

Hey Claire! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

Apr. 13th, 2021

star star star star star

Ragan G Scottsdale, AZ

This process has been so easy! Byte customer service is over the top with following up and answering all of my questions. More importantly, my teeth look great.

3 years ago

byte Logo

Reply from byte

Hi Ragan! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Apr. 13th, 2021

star star star star star

Her Kitchen Garden Sydney, NSW

Very impressed - the service is professional, I got to speak to a 'real' person and I feel extremely confident with the process. So glad I came across Byte.

3 years ago

byte Logo

Reply from byte

Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :) We cannot wait to see it, happy to have you in our Byte fam for life.

Apr. 12th, 2021

star star_border star_border star_border star_border

Kch6678 La Jolla, CA

I wore braces as a kid but stopped wearing my retainer so I had some minor tweaks I wanted to try to fix with Byte. I got my aligners and noticed by about week 11/15 that my aligners were not fitting well, and I didn’t see any progress AT ALL with my teeth. I reached out to customer service who was glad to respond when they want you to do new impressions and make new aligners for you (because the first ones obviously weren’t correct) which take another 5-7 weeks to ship to you... and wear them hoping this round that it will work... I went to my dentist and my aligners had actually pushed back my gum line (painful!!) and slightly shifted my bite the wrong way. I am currently trying to get a refund with a doctors note, and Byte customer service has fallen off the face of the planet.. imagine that! I would highly recommend NOT going this route. Meet with an orthodontist in person and have them track your treatment, even if it’s more expensive. Byte was a cheaper option (you get what you pay for) but still over $2k!! And I’ll probably never get my money back from them. Do not recommend!!!!

3 years ago

byte Logo

Reply from byte

Hi there. We are sorry to hear about your experience and we understand that having to extend your treatment time can be frustrating. Our goal is to make sure that when you finish treatment you are loving your smile. With all orthodontic treatment sometimes plans get changed because some teeth can be more stubborn and do not move as quickly as our dental team thought they would. When this happens we have to reevaluate and make adjustments to the treatment plan to make sure you are still getting to that desired end result. We would love to get you in contact with our management team and make sure you are being taken care of. Please send us an email to support@byteme.com and we’d be happy to assist further.

Apr. 9th, 2021

star star_border star_border star_border star_border

Jeanne Greensboro, NC

I have been in contact with this company for weeeks about my aligners. I guess since I paid in full they don’t care to offer quick customer service. Each rep tells me the same BS, which is I have to wait over a month to get my revised aligners. I requested my money back because I simply don’t trust the treatment plan anymore if they are giving me aligners that don’t fit. And when I say they don’t fit....they literally miss my teeth my 2 inches!!!!!! Like how is that possible? And now they refuse to give me my money! They refuse to let me speak to a manager! They refuse to give me a refund, and they refuse to send me new aligners in a timely manner. If you can not provide a service, you need to refund people their money!!!!! Or at least refund a portion! I will say this, do not pay in full!! Once they have your money, they don’t care to take care of you throughout your treatment! That is a fact! Also, how are they an aligned company that sends aligners that don’t fit by 2 inches! Make this make sense! I am so livid, I seriously wish I never went to them! So many other companies that offer the same services with better reviews.

3 years ago

byte Logo

Reply from byte

We are sorry to hear about your less than amazing experience. Our customer care team truly does want to see you achieve the smile of your dreams, and we want to do everything we can to make that happen for you. There may be rare times when aligners are delivered and do not fit the customer. This may have been due to a manufacturing error, which in these cases, we want to get resolved as soon as possible. While we want to get these errors resolved asap, reprinting aligners does take some time, as well as passing the aligners through a sanitation check before shipping them out to you. Things do happen and sometimes mistakes get made. When things like this happen we want to correct our errors and get you into aligners that are fitting properly. We would love to help you get all your concerns addressed and we’d be happy to get you in contact with our management team if you have not been in touch with them already. Please email us at support@byteme.com and our team would be happy to assist.

Apr. 9th, 2021

star star star star_border star_border

Rebecca Goeken Milford, IA

My teeth have improved greatly since beginning byte. However, at the end of my 9 weeks there are still some minor adjustments that need to be made. Byte seems to be working well with me to complete the process. The process was simple enough but I do feel like there could have been better instructions when the aligners were sent out to me.

3 years ago

byte Logo

Reply from byte

Thank you for providing feedback, we really appreciate it and we hear you. We're thrilled that you are seeing improvements with your smile are glad our customer care team was able to assist in getting you on track towards your dream smile. We're always here for you if you have any questions!

Apr. 8th, 2021

star star star star star

Alicia LaMont Wisconsin Rapids, WI

Byte is a great teeth alignment company to work with to get your perfect smile. Great customer service and is always there to help when needed. Would highly recommend.

3 years ago

byte Logo

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Apr. 5th, 2021

star star star star star

Brian jones Spring Hill, KS

I am about over with my treatment. The folks at Byte have been very good to me. They have modified my treatment , whenever needed. Great customer service.

3 years ago

byte Logo

Reply from byte

We are so excited for you and your new smile!

Apr. 2nd, 2021

star star star star star_border

Paula Lancaster, SC

I was a bit skeptical about doing the whole visit less invisible braces. I’m glad I decided to take a chance. My teeth are much straighter and I am so happy with my new smile!

3 years ago

byte Logo

Reply from byte

We are so happy you chose Byte! Thank you for your feedback!

Apr. 2nd, 2021

star star star star star

Blake seymour Charlotte, NC

I absolutely love this company! BYTE has answered all my questions, answered phone calls quick, and are very pleasant to do business with! Everyone should use this company.

3 years ago

byte Logo

Reply from byte

We are so happy to have you in the Byte family! Thank you so much for sharing!

Apr. 2nd, 2021

star star star star star_border

Emily A Coventry, CT

Byte has not only brought back the straight smile I lost years ago when I broke my old retainer from previously having braces, but their whitening foam removed pesky stains the dentist and whitening strips never could!

3 years ago

byte Logo

Reply from byte

We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Apr. 2nd, 2021

star star star star star

Cynthia Torres Oak Park, IL

First let my start by saying that these aligners are fabulous. They hyper byte will save your life. It moves your teeth two times as fast as all the other aligners.

3 years ago

byte Logo

Reply from byte

This is amazing to hear! Thank you so much for writing in and sharing your experience with everyone :)

Mar. 31st, 2021

star star star star star_border

Tajanneh Couch Springfield Gardens, NY

I have been using Byte for three weeks now and I must say that I am amazed at how fast my teeth are already starting to align. They’re even whiter already! I am looking forward to the next 20 weeks!

3 years ago

byte Logo

Reply from byte

This is amazing! We know it's only the start, but we can't wait to get you to that last step and see your smile progress each week. Let us know if you have any questions throughout your treatment! We've got you.

Mar. 29th, 2021

star star star star star

Kristen Lombardelli Brighton, MA

I’m about 5 weeks into byte and having a great experience so far! The customer service has been super helpful and my teeth are noticeably straighter

3 years ago Edited January 10, 2024

byte Logo

Reply from byte

We love that you are already seeing results five weeks in! We can't wait to get you to your last step and see your smile transformation :)

Apr. 1st, 2021

star star star star star_border

kernin Roseburg, OR

High quality products and excellent support. BYTE has made the experience fun. It is also a relief not to have to visit the orthondontist, especially during the COVID pandemic.

3 years ago

byte Logo

Reply from byte

Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 23rd, 2021

star star star star star

Susie Sawatzky La Vista, NE

My experience with Byte has been exceptional. It’s an easy and affordable option to help improve your smile and help you reach your full confident self!

3 years ago

byte Logo

Reply from byte

Hi Susie, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results! :)

Mar. 22nd, 2021

star star star star_border star_border

Gillian ,

On week 14 of 15 and have not seen a change from when I started. Feeling very mislead as the results they promised have not come to fruition at all. It says it is guaranteed so hoping they will do something to make me more satisfied.

3 years ago

byte Logo

Reply from byte

Hey Gillian- thanks for taking the time to share this feedback with us. We hear you and want to make sure all your concerns are addressed. Your smile is guaranteed and our team is here every step of the way to ensure you feel supported so do not hesitate to reach out to us at support@byteme.com. Let's get your final smile!

Mar. 22nd, 2021

star star star star star

Tristen Brown Burley, ID

Byte is so easy to get started with, so easy to use and gives such fast results. Their team is amazing and I’m so happy with the way my smile is straightening out!

3 years ago

byte Logo

Reply from byte

Hey Tristen! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

Mar. 22nd, 2021

star star star star star

Aubrey brown Northampton, PA

Amazing! Could not believe how smooth this process has been! Seen results in about 3 weeks! Affordable monthly plan and customer service is very attentive. Great company!!

3 years ago

byte Logo

Reply from byte

Hi Aubrey! Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Mar. 23rd, 2021

star star star star star_border

Anthony Spina ,

Like Price of Aligners Customer Service - Quick to respond and try to help. Dislike Production and Shipping time. The inaccuracy of some of the braces. (Should be fully quality checked prior to shipping)

3 years ago

byte Logo

Reply from byte

Hey Anthony! Thanks for taking the time to share this great review and feedback. We are always trying to improve our customer experience so hearing about your experience is so meaningful. We are so happy our team has been able to support you throughout treatment. If you ever have any concerns about your aligners or treatment do not hesitate to reach out to our team, we are always here for you! :)

Mar. 23rd, 2021

star star star star star

Kayla Mukwonago, WI

I loved my experience with byte. Even though the process has been entirely online, they’ve been great at getting information out & being actively responsive.

3 years ago

byte Logo

Reply from byte

Yay Kayla! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

star star star star star_border

Lauren P Lexington, KY

6 weeks a and I’m really pleased so far. Already seeing progress. Very little discomfort so far. The hyperbite helped a lot when there has been discomfort. Pretty excited to see my final results!

3 years ago

byte Logo

Reply from byte

We love that you are already seeing results! So excited to get you to that final step, we hope you'll share some before and after photos :)

Mar. 31st, 2021

star star star star star

Karen R Carmichael, CA

Great customer service and fast results. Love the ease of wearing aligners at night only plus the whitening feature! Would highly recommend to family and friends.

3 years ago

byte Logo

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, we really appreciate it!

Mar. 31st, 2021

star star star star star

Anna Christina , MO

Byte is a great company! I had braces years back, and since my teeth have shifted, b y t e was an inexpensive way to get them straight again! Amazing customer service!

3 years ago

byte Logo

Reply from byte

We are so happy you chose Byte! We are here for you if you ever have any questions throughout your treatment:)

Mar. 10th, 2021

star star star star star

Kenzie Meeker Omaha, NE

I just started using byte aligners, but Ilove them so far! The instructions are easy to follow, and I am very excited to see my new smile after I finish the process!

3 years ago

byte Logo

Reply from byte

We are so happy to hear that you are loving your journey so far! Can't wait to get you to that final step:)

Mar. 10th, 2021

star star star star_border star_border

Jason Sjafrudin Circle Pines, MN

I am currently in my fourth week of treatment with byte. So far the experience is ok. The only problem i face is that the aligners on the back side of my teeth (top and bottom) does not fit well at all (way over my teeth) and as a result is often very uncomfortable, and even gave me blisters.

3 years ago

byte Logo

Reply from byte

Hi there. Thank you for writing in and sharing your experience. If you feel your aligners are not fitting properly, we definitely want to make sure this gets addressed. Please email our customer care team at support@byteme.com if you haven't already, and a member of our team will take care of you to make this a more comfortable experience.

Apr. 6th, 2021

star star star star star

Judith Anderson, SC

I’ve had a great experience with Byte so far! Very friendly customer service. The aligners are super easy to use. I wish I would’ve started this journey sooner.

3 years ago

byte Logo

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Apr. 6th, 2021

star star star star star_border

Hari Salen Deerfield Beach, FL

Been a process. Not as quick and simple as I originally anticipated however, the end result should be worth it. Have received many compliments already. Also, customer service is not absent. Would recommend 🌞

3 years ago

byte Logo

Reply from byte

Thank you for your review! We are so happy to hear that you have been receiving lots of compliments for your new smile:)

Mar. 5th, 2021

star star star star star

Tricia Port Clinton, OH

With all the choices out there you will be so happy you picked Byte! Not one bad thing I could say about this company, their customer service is on pot!

3 years ago

byte Logo

Reply from byte

Thank you so much for your review!

Mar. 5th, 2021

star star star star star_border

tanner Aurora, CO

I enjoy how easy Byte is to use along with how quick to see results. The instructions on when to follow up could be more noticeable, so I didn’t have to backtrack. Otherwise everything is great!

3 years ago

byte Logo

Reply from byte

Thank you for your feedback!

Mar. 6th, 2021

star star star star star

Jennifer Ward Utica, NY

I started using byte 3 1/2 weeks ago and I’m so impressed with the progress so far. The communication with the company is incredible in the product is so easy to use.

3 years ago

byte Logo

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 6th, 2021

star star star star star

Lindsay Ross Marietta, OH

Byte has been phenomenal to work with so far. The process has been smooth and professional. The support team is prompt. The results have been impressive!

3 years ago

byte Logo

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 6th, 2021

star star star star star

Aurore Martin Dallas, TX

I was surprised of how easy it was to get comfortable wearing the aligners and I am very happy with the result so far! The customer service and price is great as well.

3 years ago

byte Logo

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing

Nov. 6th, 2021

star star star star star

Felicia Oakley Rockaway Park, NY

In the beginning things were a little rocky but with the right advisor, I became a little more patient, and now I’m on week 8 I’m seeing some results.

3 years ago

byte Logo

Reply from byte

Hey Felicia! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 6th, 2021

star star star star star

M. J. G. Riverside, CA

Very happy with my decision to join Byte. Their customer service has been great and the whole process has gone along smoothly. I look forward to completing my treatment plan!

3 years ago

byte Logo

Reply from byte

Hi there, we strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

star star_border star_border star_border star_border

Meagan Hernandez New Braunfels, TX

Update: Please, please, please go see an actual orthodontist. Byte offers free products for reviews at the beginning of your treatment and are super responsive up until then. Now it takes over a week for a response and it is always a different person who can’t seem to read or find previous emails. I found out toward the end of my treatment that the aligners didn’t fit properly. My teeth did move but are not straight. They do not review progress photos. I was told I needed to reach out to them to review photos because they don’t have an alert system. I am not an orthodontist and did not know that the gaps were a problem, something I had from the beginning. I thought they were supposed to give my teeth room to move which a rep confirmed but said they were too big and shouldn’t be there at the end of each week. It took over a month for a solution and then they doubled my treatment with no explanation. These new aligners are way tighter and seem like they are made of a better material than the first which makes me question the whole first three months. I was expecting maybe a couple of weeks or month tops but now I’m wondering if my teeth were moving incorrectly for them to add on an additional three months. You need someone to check your progress, otherwise you are going to be wasting a lot of time. I am so disappointed and now have to spend another three months in them when I thought I was almost done. Going to an orthodontist is a must if you want information, answers, and to ensure you are making adequate progress. With Byte, it feels like a very long trial and error. —- Impressions were super easy. I thought it would take a lot longer to get my aligners, but they came super quick, even after the holidays. Aligners are comfortable and transitions are smooth. Much better than my experience with traditional braces. I gave four stars because customer service is a little disconnected. A different person responds each time to a thread and will ask for information I already gave. But I still get my questions answered and they are very nice. Overall, a great experience and I would highly recommend them.

3 years ago Edited September 14, 2021

star star star star star

Sarah P. Fontana, CA

Byte checks all the boxes when it comes to buying aligners. They’re affordable, the treatment is quick, and they’re easy to work with. I couldn’t recommend them more!

3 years ago Edited September 14, 2021

star star star star_border star_border

Tammy Arvada, CO

I was very happy with the company until I tried to order my retainers. After wearing my aligners for 12 weeks I was told they were too loose. I took them a month to get back to me and they are just now sending me new impression kits.

3 years ago

byte Logo

Reply from byte

Hi Tammy! Thank you for providing this feedback. It remains important to us that we give you the smile you deserve and that was promised. While it may not be in the time frame that was expected, we want to make sure that you're getting the proper care with the safety you deserve as well! We are looking forward to getting you on track promptly, and we'd love to answer any additional questions you may have.

Feb. 11th, 2021

star star star star star

Eva V Torrance, CA

My experience with byte has been wonderful. Professional and caring team and the process a breeze. Most importantly i am loving the results. Thanks byte!

3 years ago

star star star star star

Carrie Chicago, IL

Super easy to use, great directions make it easy to use, love that no dentist required. Much more affordable than alternatives and super responsive customer service!

3 years ago

star star star star star

KP Evanston, IL

Such a great experience. Wonderful customer service, priced extremely well and noticeable difference in smile after just two weeks! Can’t wait to see final results!

3 years ago