byte

Excellent communication! My byte advisor and I went back and forth a few times to make the best treatment plan for me and so far I couldn’t be happier!

Customer service has been helpful and responds back fairly quickly. I have minimal discomfort. The Hyperbyte is awesome. The BrightByte alone has boosted my confidence because my teeth are so white and I get compliments.

I got as far as getting the impression kit and sending it in. That's it. After that I didn't receive any responses from anyone. Some sort of confirmation about receiving my impression kit or just something small would have been appreciated. Instead I'm kinda just left wondering what happened? Did they get it? Did they not? Am I a qualified candidate for a treatment plan or no? Nothing. The representative actually texted me multiple times before I got the impression kit and sent it in, making sure I did it and sent it in and scheduled a pick up for me and everything. And I was actually not even going to do it and reconsider using byte, but the rep persuaded me to do it and send it in. So I did the mold kit, sent it to them. Now I haven't heard a word from anyone for the past week and some days. It's pretty frustrating, but I guess if this is how bad it is right now, imagine how bad it'll be when I actually need them to respond in the middle of my treatment plan. No thank you, not for me. *Note: Until I sent in my impression kit, everything was great. The quality of the kit and the rep's response time were great. After that, the rest sucked.

Byte has been so easy and helpful in getting my process started. I have gotten good perks and my teeth are coming along, about 1/4 through the plan and I can not wait!

I loved how clear they made it to use a product that seemed complicated and intimidating. That clarity + great price and service makes it a total no-brainer over braces.

Byte was extremely fast at getting my aligners to me, they were even faster at answering all of my questions. I couldn’t be happier with my experience so far!

I am obsessed with byte! I am on week 6 and I can't even tell my teeth are crooked in photos anymore. Is has seriously been the quickest and easiest thing ever.

I appreciate the quick turn-around time and user-friendly product. I can't speak to the final outcome yet (on week 6 of overnight aligners), but so far so good. I can see the difference with the whitening product already.

The process has been so simple and easy! No appointment necessary! I am loving my braces, I am half way through and it is fun to watch my teeth straighten out!

I’ve had a great experience using byte! It’s been very pleasant and I feel like I’m starting to see results and I’m only in week 2! Very impressed with the company

I started treatment with them for 10 months already, my teeth are straight all I have in an underbite and one small gap on side of teeth and every time I get package of aligners, all they are doing is moving my teeth more in instead of my teeth being straight and then I let them know I get another package and it’s not moving my teeth forward and gap is still there mind you a small gap, I refuse to continue to have them play around with my teeth with the moving back and forth thing, I asked for a refund because the This simple thing I have to do on my teeth they cannot fix, they refuse to give me my money back? Am I wrong for asking for refund when they cannot obviously fix my teeth? Or should I wait for one of them to fall off with the moving back and forth! Do not purchase anything with them, I really thought they were great but obviously they can’t get the job done!

Awesome experience all around! Anytime I reach out the support is exceptional and well informed. I get quick answers and always a solution above expectations.

I am halfway through my treatment and thus far loving the results. The process was super easy to get started and has been smooth sailing. I am loving the results!

They were very helpful in making sure I was always happy with what my teeth looked like. When I wasn't they sent me new impressions and then new aligners to fix what I wanted to fix. :)

Byte has helped me so much with working on my smile! The employees are great and helpful, the products are affordable, and their methods are amazing! Highly recommend!

Byte has been nothing but supportive through my journey thus far. Week 5 and I can see and feel a great difference in my smile cant wait for finished product.

Byte has been quick and attentive making the whole process very easy. Impression kit and, my retainers got to me very rapidly. Instructions have informative at all turns.

I am only on week 6, but so far it has been a great experience. The instructions are easy to follow, packaging is cute, and the company is easy to communicate with.

Byte has very good customer service. They are responsive to my questions. I am on a 15wk all day program. I am at 8 wks. Haven't noticed too much movement but looking forward to the final 16wk reveal.

I have been super impressed with byte so far! The team at byte has been very helpful and answers any questions I may have. 10/10 would recommend to a friend or family member

From day one, Byte has provided me with unmatched care and service. Being my first time using aligners, I was skeptical, but with proper guidance and personalized approach, Byte made me feel at ease.

My experience so far has been great. I’m enjoying put them in each new step or week and seeing a difference every week pretty much! Also the hyper byte is awesome. I feel It actually works and speeds up the process! 😀

Byte is affordable and actually work. I saw results in weeks. I can respect a company that is everything they advertise and more...Byte is that company!

I love Byte. So impressed with their customer service, their response time, and their product. I’ve seen awesome results thus far, and highly recommend.

Works great in my full time working mom life with 2 boys- great customer service making sure all my questions are answered and that I feel comfortable with the product

Originally my smile was supposed to take 16 weeks. Ended up getting another 15 weeks of refinement retainers. I ran out of the foam cleaner after the first 16 weeks and they wouldn’t send a complimentary bottle for the next 15 weeks.

For anyone who has a treatment time of over 15 weeks, Byte does not inform you that they only send up to 15 aligners at a time, nor do they reach out to you when it’s time to order the remaining ones. Byte should contact individuals knowing that shipping takes 4-6 weeks. It should not be up to the person to wonder why there are fewer aligners than promised. No one from the byte team has been in contact with me for 4 months. Throughout this process, I was made unaware that your company sends fewer aligners if they surpass 15 weeks. There should be updates throughout this treatment. 4-6 weeks means I will go 1-3 weeks without treatment for my teeth -- time that could've been put towards working on my teeth. When I receive the 4-weeks worth of aligners, that will make my treatment one month longer than it should have been.

First set of aligners was not correcting teeth properly... Waited several months before another impression kit was delivered and a new set of aligners was sent. But, on the positive side, Byte support was very helpful and followed through with addressing my concerns.

The customer service has to be one of the best out there. The treatment has been going wonderful and the price compared to other braces is a huge factor. Would definitely recommend to anyone.

I’m on week 4 and I am beyond impressed and happy to be part of the byte family! I use my bright byte everyday and have seen an improvement in my smile! Yayyyy

I am on week 5 of my 19 week treatment and everything is going well. Their customer support is really great and timely. The packaging is great and easy to manage. It was the best idea I had during quarantine!

I was deciding which aligner company I was going to use (there are other options just as cheap) and Byte emailed and texted me daily for a week trying to get my business. It's the only reason I decided to go with them because I knew I'd have questions doing at home aligners so I wanted a reliable company.I got my aligners and the first issue was that the bottom left hand side of the aligner had a huge gap between my gums and my teeth, I could stick my tongue under it.I emailed the Byte rep about it, no answer. I emailed another Byte rep about it, no answer.A week goes by.I email the Byte help address, their policy is that they will get back to you in less than 48 hours. It's been 48 hours, still no answer, delaying the process of fixing my teeth further. Do NOT go with Byte. Once they have your money they will not help any further.  I paid almost 2k because they promised I would have someone to walk me through this process and help me with whatever questions I may have throughout it. I did NOT have that experience in the least. Give your money to a different company. This was a lot of money for me, esp since covid hit and my hours were reduced. I'm SO disappointed.

I have a really good experience I barely had issues with the aligners. I never needed to use my file they fit very comfortably when I first put them on.

1st I was so excited to start Customer service is great. very helpful and quick to respond back. The process has not been great thus far. I have worn the aligners for 3 mo. day into night to put in my full 22 hrs also using hyper Byte. and no significant if any change at all. Still trusting the process, I wore braces before and after time my teeth shifted. I don't have that much to change except for this 1 upper tooth and straighten out the lower half. None of that has been corrected. I've heard of so many great reviews, that is why I trusted to go with Byte vs any other company. At this time I can't say a whole lot as I haven't been promised what I was suppose to receive in 3 mo. I'm very dissatisfied with this process so far. I also paid in full for my daughter and I.

I love everything about my BYTE aligners. They were affordable, easy to maintain, worry-and pain free. It was a quick 14 weeks to a brighter, straighter smile!

It has been a breeze working with the byte team. From the beginning they have been extremely helpful and informative. I look forward to showing off my new smile. It has been 8weeks and I can see a huge difference already.

Don't trust the reviews - Byte gives incentives ($30 bottle of whitening) for customers to write reviews. I fell for that at the beginning of my treatment when I had all my hope up. Now, 9 months later, (NINE!), all I can say is that this company is a JOKE! I've had little to NO shift in my bottom teeth and I've been wearing my aligners RELIGIOUSLY every night, plus the hyper byte. Here's the thing - they claim that their "evening aligners" have great results and in a very similar time frame to the all day aligners (and make you pay a hefty premium for it). It all sounded great except for the premium - but less time, same results! WRONG! That is FALSE ADVERTISEMENT! I was able to change aligners at a much slower pace than the all day ones and their lack of good engineering just makes you wonder how their are in business. The aligners fit terribly! With gaps of air, all wonky and borderline dangerous. I contacted the company at the END of my treatment, showing pictures of the insignificant change in my smile and needless to say, their response has been nothing but appalling. It's been weeks since I sent them photos of my smile, with my aligners on/ off/ with my previous aligners on/ whatever they ask and they simply ignored it. I asked for a new impression kit to start this joke of a treatment all over again in the email, but at this point with their lack of response, I just want a refund for their false advertising! What a waste of my time and money. PS: I've had Smile Direct Club before so I'm not new to aligners. While I wasn't a fan of wearing their aligners all day every day (hence WHY I switched to Byte), SDC worked and worked FAST! I'll be giving them a try now for their evening aligners now that they have them and seeing if I have better luck. PS, I was planning to fix my smile in time for my wedding day... well that ship has sailed...................... Sigh...

Byte refuses to ship aligners 16-21 in my treatment plan. My aligners that I've been wearing for 10 + weeks as I've waited for aligners 16-21 have broke. No one will help me at this company or respond to my communication. I'm being purposefully ignored. Customer service is non-existent. Actually talking with a dentist or orthodontist is non-existent. Their Byte for life guarantee is only a subscription plan for buying retainers. Bait and switch: They use false advertising to hook customers. After enough time passes (when the customer is unable to do a chargeback because enough time lapses) they switch and don't fulfill their end of the agreement. I now need a lawyer, but I will continue to fight this ridiculousness. Do not touch this company with a 10 foot pole and go see a professional. The aligners that they are manufacturing now aren't of the same quality. They harm the gums and teeth. They will approve anyone, but if you have any issues they will not stand by their product but will give the silent treatment.

I love my Byte experience so far; it’s been amazing. Byte is super convenient, simple to use, very affordable!! Their customer service is awesome as well.

I am so glad I went with this company. I am so impressed with the treatment and also the amazing customer service I have received. All I can say is, thank you so much!

DO NOT USE THIS COMPANY!!!! I wish someone had warned me. This is a long review so I will bullet point the overall issues first. -They don't check in during treatment AT ALL! -Some aligners did not fit -Damage caused to teeth due to aligners -Pain caused due to aligners -Massive dental bills to treat damage -BYTE giving me a hard time to refund my money -Really hard to deal with all of this during Covid -Video Review will be available on YT 11/2/2020 (styledbytshante) I know this company has good reviews, but PLEASE do extensive research. I was convinced by the reviews that this was a good choice for aligners. I was very, very wrong. Imagine simply wanting a better smile and ending up needing a root canal on one of your very front teeth, needing your wisdom teeth pulled and an uncomfortable bite due to the transverse relationship of your teeth. The company seems amazing when you first contact them, you receive the impression kit quickly almost overnight. In the beginning you are assigned a representative that is in contact with you to answer questions you may have, but this person is only in close contact with you before you officially commit and purchase. At the time of purchase I was not asked for any doctor's note or dental records, or a physician's approval (keep this in mind for what happens later). Once I received the aligners I read every piece of instruction on the site and within the booklet (I purchased the night aligners, btw). During the the 3rd week I was having a tough time with the fit, I reached out to them to figure out what to do, I was told to cut the aligner to just fit the smile teeth. They were a bit delayed in getting back to me and also note no one ever reached out to me during the entire time to check on how I was doing with the aligners. I reached out to them once again during what should've been my last couple weeks but I could not fit week 8 (top) or 10 (bottom) aligners, which caused me to stay in week 7 and week 9 for 2 weeks. I sent an email to them with photos to which they never responded until I called them more than a week later. At this time I had finally gotten week 8 to fit however unbeknownst to me the pressure I thought was a normal part of the process was indeed not normal. I was experiencing an extreme amount of pain on my front left tooth, I had not worn the aligners for nearly a week at this point due to the pain. They still had not respond to my email, one morning i was in so much pain it felt like my gums were bleeding. I looked in the mirror and realized my tooth was GRAY! After breaking down in tears from both the pain and the shock I placed a call to BYTE, explaining the situation. Far too disappointed, emotional, and in pain I was simply looking for guidance at the time. A representative from the clinical team said to me , "I hate to be the bearer of bad news, but you may need a root canal." At this time I had not even thought about a round because I was just so concerned about my tooth and the pain. I was told to contact a local dentist and have my teeth examined. Once I got off the phone with BYTE I ended up on the phone for 2.5 hours trying to secure a dental appointment with a dentist in my network taking new patients (as I had gotten new coverage earlier in the year). Due to Covid not many dentists within my network had appointments in the very near future, I was in too much pain to wait so I decided to go with a small (mom & pop) dental practice as they could get me in quickly. During my visit I was told I had suffered occlusal damage to tooth #9. The dentist pretty much scolded me for using online aligners and not being under the supervision of a physician. I was also informed that my bite was too complexed for such a simple correction and that the transverse relationship of my teeth were totally off and that my wisdom teeth would need to come out, the same wisdom teeth that were just fine a year ago (my left side top and bottom). I have been referred and scheduled with an endodontist to perform the root canal. I don't even know when I get to picket a crown, because this is my very front tooth I am extremely nervous about this. I relayed all of this information to BYTE, I included the dentist I saw for the visit and the dentist that will be performing the root canal. I was very transparent and thorough in explaining the situation and how much this would be costing me and I most certainly deserve my money back. They responded to me requesting a letter from the dentist on the letterhead, and BYTE stated to me via email that to discontinue treatment, it must come from a dentist, but to start treatment I did not need a letter from a dentist (interesting). After requesting a letter from the dentist through his assistant 3 times, I was simply sent my patient summary, I called back and requested the letter again to which the dentist responded that he was very busy and that it was not his job and that its not very smart to get a medical treatment online, he then told his assistant to draft the letter and email it to me. Once I received the letter, I immediately sent it to BYTE, to which they later responded to me and said that the letter needed to be signed, dated and a phone number needed to be included, a phone number was included. This is a mom and pop type dental office, they don't have fancy letterheads, the dentist does not even have a privatized email account its simply a gmail. The issue with this is both Covid, it is incredibly challenging to receive proper healthcare right now and the fact that there were no need for a physician's supervision to start the treatment and take my money but now there's a need when its time to return my money and discontinue treatment. Also note the return of my funds does not make me whole, I did not start this process in need of a root canal, if and when I receive my refund it simply goes to fixing problems that I did not have before purchasing the BYTE treatment plan. To really make the right they should be refunding my money and paying the cost to fix the issues caused. That's the only way to be made whole. Meanwhile I have a dying tooth, an uncomfortable bite, constant pain, and $2149 that went to absolutely nothing. I've not even reached the point of ordering my aligners, what reason would I have to lie??? Why would I continue with something causing me enough pain to cry everyday. Its just insult on top of injury.

I love the cost and ease of use. Often, the response time with email is lacking. Overall, it's been a great experience and one that I would highly recommend.

Excellent customer service. I did not get the results I wanted with my initial treatment plan but their guarantee has insured my refinement alingers that will give me the smile I desired.

So far I am very happy with my progress. My personal treatment plan is 15 weeks and I am on week 5. Getting started was easy and I have had no problems. The transformation is happening fast and it is very exciting.

Their service is super easy to use and everything arrives quickly. Customer service is great and replies quick. I’ve had 0 issues so far so I recommend them

Great company! Amazing customer service! I did a lot of research on different aligner companies before committing to one and I’m so glad I went with Byte!

Very simple and my advisor was responsive and made me feel at ease about the impression part and now I’m just waiting for my aligners! I can’t wait!!!

My Experience has been awesome with Byte!!! My teeth look great!! I'm going to get my step-son to do this before he goes to college!! Thank you so much!!!

My experience with Byte has been nothing but positive. The service is prompt and thorough. And even though I'm not finished with the process yet and am achieving visible results.

My confidence in my smile was boosted from the first day I inserted my aligners and I cannot wait for the finished look! Customer service has also been amazing with answering my questions.