Name: byte
Rating: 4.3

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Verified Customer

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Gretchen Dewitt, MI

The entire team was very helpful and friendly. Customer service was beyond 5 stars

3 years ago

Reply from byte

Hi Gretchen! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Mar. 25th, 2021

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Verified Customer

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Lori Allen Jacksonville, FL

It works, no appointments!!!, easy to use, cleaning material provided, snow whitening excellent

3 years ago

Reply from byte

Hi Lori, we do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Mar. 19th, 2021

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Verified Customer

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Leah Fender Muskegon, MI

Great customer service and communication! Awesome quality as well! I couldn’t be happier

3 years ago

Reply from byte

We love our Customer Care team, and we are so happy to hear that they have taken such great care of you!

Mar. 10th, 2021

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Verified Customer

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Kelsey Old Bridge, NJ

Their night byte program is so convenient for me, and the process has been extremely user friendly.

3 years ago

Reply from byte

Thank you so much for your feedback. We are so happy to hear about your positive experience so far!

Mar. 10th, 2021

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Verified Customer

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Caitlin Fusco Glenford, NY

Great customer service! Maybe the best I’ve ever experienced from any company.

3 years ago

Reply from byte

Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 10th, 2021

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Verified Customer

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Jill Mock Chelsea, MI

Before I even began the customer service was over the top. The communication has been phenomenal

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Jill :) We can't wait to get you to that last step.

Mar. 10th, 2021

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Verified Customer

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Teri Fergus Falls, MN

So far my teeth are moving. Plus they give you so many bonuses and have great customer support!!

3 years ago

Reply from byte

Hey! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Apr. 8th, 2021

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Verified Customer

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Kathy Yang Sacramento, CA

I had a gap on my top teeth‚Äôs and Byte did exactly what I wanted. It did it‚Äôs job!

3 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals 😎

Nov. 9th, 2021

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Verified Customer

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Alysha Fulcher Lafayette, IN

I noticed a difference in just a few months! My confidence has never been higher !

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😀

Nov. 9th, 2021

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Verified Customer

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Daniel Smith Oxon Hill, MD

I have really been enjoying the process. Byte is surprisingly comfortable; and looks amazing.

3 years ago

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Verified Customer

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Tosha Grantham Miami Beach, FL

Aligners are comfortable and effective. Customer service is 3, product design is well done.

3 years ago

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Verified Customer

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Frances Golden Dallas, TX

My smile is transitioning just as desired. I no longer concerned about my smile in pictures.

3 years ago

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Verified Customer

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Amanda Mula

Didn‚Äôt do much for my smile. I can‚Äôt see much of a difference in my smile. Customer service was great. I just feel like the product itself wasn‚Äôt for me. I can‚Äôt see any visible results.

3 years ago

Reply from byte

Hi Amanda! Did you know that our Byte for Life Guarantee ensures that we can provide you with additional aligners to get you to the smile that you were promised? If you have yet to do so, send us a message at supoprt@byteme.com. We'll get you taken care of promptly to ensure that you're getting the best care we can provide.

Feb. 11th, 2021

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Verified Customer

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Wendy

Good quality and fast service very helpful just wished they took more kinds of insurances

3 years ago Edited January 10, 2024

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Verified Customer

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Tami Milburn

Not seeing much if any change as of week 5. When emailing advisor about extending Week 4 for more than 7 days, no response.

3 years ago

Reply from byte

Hi Tami! We'd love to check in on your treatment. Send us a message at support@byteme.com - we'll make sure you're getting taken care of right away!

Dec. 11th, 2020

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Verified Customer

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Karen

I'm in my third week and can already see a difference. Customer support has been great!

3 years ago

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Verified Customer

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Shalvin Kumar

After you buy the retainer they really don't care seems. I am not feeling any changes and its almost 8 weeks. When I asked the customer service they said that's normal. Really? I hope I didn't loose my $2095 for nothing.

3 years ago

Reply from byte

Hi there! We'd love to look into your treatment and see how we're doing. Progress check in's are always incredibly important in ensuring you are tracking properly. Looking forward to your email!

Dec. 11th, 2020

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Verified Customer

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Jeana Beardman

I like a lifetime warranty, they're easy to wear, and I'm seeing results already 10 weeks!

3 years ago Edited January 10, 2024

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Verified Customer

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Oscar Napoles

Because I have seen results in very little time. It's very convenient with no dentist visits.

4 years ago

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Verified Customer

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Esther chen

Although front is improved, Bite between top n bottom may not be aligned. Never can get through to customer service, only email.

4 years ago

Reply from byte

Hi Esther! We're sorry to hear you haven't been followed up with. We're happy to touch base with you and have your care agent follow up. Send us that email, and we'll get right on it.

Nov. 3rd, 2020

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Verified Customer

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Jahdiel Benitez

honestly I was surprised by the results and how quickly I received my aligners. Overall really happy with everything.

4 years ago

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Verified Customer

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Irma Zuniga

Their customer service is so helpful and nice. They respond quick and fix any issues I'm having

4 years ago

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Verified Customer

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Roslynne hutchinson

Customer service is awesome ! You get what you pay for and more . You see results in a week.

4 years ago

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Verified Customer

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michelle

i've had no issues. product came on time and when i text questions, i got answered in a timely manner

4 years ago

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Verified Customer

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Malia W

Great product and friendly service. I've seen such a great improvement in such a short time frame.

4 years ago

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Verified Customer

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Ricky Mejia

They kept their promise to keep doing treatments until we were completely satisfied.

4 years ago

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Verified Customer

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Abigayle Selby

Their customer service is incredible and they are very upfront and transparent.

4 years ago

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Verified Customer

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Christian Ponce

It improved my smile and confidence no I can smile with out thinking about my teeth.

4 years ago

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Verified Customer

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Veronica

The customer service is STELLAR!! Every issue I have had they resolved with friendliness and speed!

4 years ago

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Verified Customer

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Alicia

They fit well and offer plenty to make it a comfortable fit. Byte works well as well as quickly.

4 years ago

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Verified Customer

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Riesse Maurer

Great customer service, always got an answer to my questions within a day if not a few hours.

4 years ago

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Verified Customer

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Madi Tsam

It was great being able to be able to do everything from start to finish at home with byte

4 years ago

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Verified Customer

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Carol

My experience has been easy I do believe it has been less painful than regular braces

4 years ago

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Verified Customer

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Sarah B.

Best customer service! Also the aligners are great quality and love that it cuts time in half!

4 years ago Edited January 10, 2024

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Verified Customer

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Jasmine Jimenez

The best customer service I have ever experienced! The product also worked phenomenally!

4 years ago

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Verified Customer

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Mike Warren

Great customer service, aligners came pretty quick. Been a great experience so far!

4 years ago

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Verified Customer

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Osishou youkhanneh gavlan

Accuracy in time and product quality.they advertisements are exactly as they service

4 years ago

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Verified Customer

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Kristy

Great customer service, fast shipping, thorough understanding of process and what to expect.

4 years ago

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Verified Customer

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Haley Cornett

Fast and friendly people communicating with you every step of the way. Reasonable price

4 years ago

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Verified Customer

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Jon Mercurio

Customer service is better than most. Product is straight forward and easy to use on your own.

4 years ago

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Verified Customer

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Kent Braun

They're the only one I tried. But the time frame is faster and the price is less.

4 years ago

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Verified Customer

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Kimberly Mims

Received the aligners earlier than expected and the customer service is impeccable.

4 years ago

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Verified Customer

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Jeremy

Their product is good but their marketing is suspect. They offer discounts and then take them away with fine print.

4 years ago

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Verified Customer

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Awrad Saleh

Their customer service is outstanding! They make the process really easy and personal.

4 years ago

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Verified Customer

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Richard Taylor

They are quick to answer any questions, and everything has gone exactly as they said it would.

4 years ago

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Verified Customer

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Meliza

This is my third week and I feel great so far. Byte has the best costumer service

4 years ago

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Verified Customer

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Cassandra Gartner

Byte is extremely painful. I can't seem to keep it in for more than a couple of hours at a time. Customer service was amazing before I received the item. Afterwards, there was little to no follow up.

4 years ago

Reply from byte

Hi Cassandra! Thank you for your feedback- we'd love to have our clinical team look into your treatment to get you on track and feeling comfortable. Send us an email at support@byteme.com ! We'll get you covered.

Oct. 5th, 2020

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Verified Customer

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Melissa E.

Itâ€™s still early but so far everything has been easy to use. We havenâ€™t seen results yet.

4 years ago

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Verified Customer

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Lakendra Lewis

Everything has been great! Their responses have been quick! Theyâ€™re always available by call

4 years ago

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Verified Customer

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Melissa Comstock

The program was outlined well from the website. I wish only that I would be contacted to check my progress.

4 years ago