Name: byte
Rating: 4.5

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Verified Customer

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Robert Sims Bear, DE

The process of consultation, ordering, receiving, and using the product was amazing.

4 years ago

Reply from byte

Hi Robert! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

May. 17th, 2021

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Verified Customer

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Nirva Leon West Palm Beach, FL

First Customer service was great , and on my step 3 I already saw the difference

4 years ago

Reply from byte

Step 3 already! We are so excited for you!

May. 17th, 2021

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Verified Customer

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Matthew Torrington, CT

Fast, easy, and affordable. Byte has done a good job of transforming my smile. So glad I chose them!

4 years ago Edited January 10, 2024

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

May. 7th, 2021

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Verified Customer

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Clare L. Saint Paul, MN

Customer service was great before purchase, but since I purchased,I’ve tried emailing them 3 times so far and they haven’t responded back.

4 years ago

Reply from byte

Clare, thank you for providing this information. We're sorry to hear that we have been unable to connect. Our team's goal is to ensure you are feeling supported throughout your Byte journey. We want to make sure we can help get you taken care of as soon as possible if you have not heard back from our customer care team, please give us a call at 877-298-3669.

May. 7th, 2021

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Verified Customer

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Tom Bay Shore, NY

Easy to use, great customer service and already seeing results in just the third week

4 years ago

Reply from byte

We are thrilled to hear you are already seeing results just three weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

Apr. 20th, 2021

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Verified Customer

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Judi Anson, ME

They have stuck by their word by helping when one my top aligner didn't fit right.

4 years ago

Reply from byte

Hi Judi! Our team is here for you every step of the way and is always standing by to help whenever you need it. We want to make sure you get the smile you've always dreamed of and we will make sure we're doing all we can to make that happen for you. Thanks so much for writing in and sharing your experience :)

Apr. 20th, 2021

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Verified Customer

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Sara Sakellakos El Paso, TX

The process is easy and the results have been great so far. Great customer service!

4 years ago

Reply from byte

Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

Apr. 20th, 2021

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Verified Customer

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Courtney Carrollton, TX

Easy process to get started. Affordable price! Smooth process from week to week.

4 years ago

Reply from byte

We try to make the entire Byte journey as easy to follow and stress-free as possible, and we're so glad you have felt that. Our team is here for you every step of the way so please do not hesitate to reach out if you ever have any questions!

Apr. 20th, 2021

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Verified Customer

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Jane Garcher Painesville, OH

They work. Fast. No discomfort. I am older and they are the best value accordingly to my research

4 years ago

Reply from byte

At Byte we want to make sure you're comfortable throughout your treatment and that you get the results you want. We can't wait to get you to your final step! Happy to have you a part of the Byte family :)

Apr. 20th, 2021

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Verified Customer

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Erica Pueblo, CO

Because the experience with byte has been amazing. Super easy and and results so far are great.

4 years ago

Reply from byte

Thanks for the review :) We do what we can to make the Byte process as smooth and stress-free as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Apr. 20th, 2021

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Verified Customer

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Joann Hanover, PA

Great communication and follow up. They are easy to use and questions are answered quickly.

4 years ago

Reply from byte

Hi there, thanks for the review! Communication is so important to us to make sure our customers feel supported and comfortable at every step of their Byte journey. We're so happy to hear you have felt this from our Byte team :)

Apr. 22nd, 2021

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Verified Customer

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Javier Urrutia Byron, GA

Easy and cheap. There's always someone ready to help me at every point on the process.

4 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Apr. 22nd, 2021

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Verified Customer

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Sarah Ziegler Buckeye, AZ

Has been easy to use, mild filing to fit, and comfortable, hyper byte is easy to use

4 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Apr. 22nd, 2021

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Verified Customer

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Ashton DeMary Lakeland, FL

I have been using Byte for about 6 weeks and I'm impressed by the results I'm seeing already.

4 years ago

Reply from byte

We can't wait to get you to that last step in your aligner treatment. Let us know if you have any questions throughout your treatment! We've got you taken care of.

Apr. 22nd, 2021

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Verified Customer

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Amanda Columbus, IN

Clearly a straight forward business! Pun intended! I've had nothing but great support!

4 years ago

Reply from byte

We LOVE that! Thank you so much for the awesome review! We do what we can to make sure this experience is simple and stress-free. Our team is here to support you every step of the way :)

Apr. 20th, 2021

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Kayla Lebanon, TN

I ordered Byte then had to have a dental procedure that I was unaware of and asked to cancel everything and send back and they said no then the aligners didn't even fit me right to begin with

4 years ago

Reply from byte

Hi Kayla, we are so sorry to hear this. Because these are medical-grade products, we are unable to accept returns. We would be happy to look further into your situation and see if there's anything we can do for you! Reach out to us at (877) 298-3669 during normal business hours MST Monday-Friday and we'd be happy to assist!

Apr. 29th, 2021

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Verified Customer

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Patricia Brown Cedar Hill, TX

I rate them that way because I'm he service has been everything that they said it would be.

4 years ago

Reply from byte

We are so happy we are living up to your expectations. Being transparent is so important to us and we want to make sure you feel supported every step of the way. Thanks for the awesome review!

Apr. 19th, 2021

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Verified Customer

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Gregory Stella Rutherford, NJ

My teeth are moving together exactly as they promised. I'm so excited to see the final results

4 years ago

Reply from byte

This is great to hear! Thanks for your review, Gregory!

Apr. 30th, 2021

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Verified Customer

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Lamark Foster Newark, NJ

Great service, great customer service. I'm in my 2nd week of the treatment and so far so good.

4 years ago

Reply from byte

Thanks so much for the review. We are so excited to see your smile progress each week. Our team is here for you every step of the way, just send us an email or give us a call and we've got you taken care of!

Apr. 22nd, 2021

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Verified Customer

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Gretchen Dewitt, MI

The entire team was very helpful and friendly. Customer service was beyond 5 stars

4 years ago

Reply from byte

Hi Gretchen! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Mar. 25th, 2021

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Verified Customer

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Lori Allen Jacksonville, FL

It works, no appointments!!!, easy to use, cleaning material provided, snow whitening excellent

4 years ago

Reply from byte

Hi Lori, we do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Mar. 19th, 2021

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Verified Customer

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Leah Fender Muskegon, MI

Great customer service and communication! Awesome quality as well! I couldn’t be happier

4 years ago

Reply from byte

We love our Customer Care team, and we are so happy to hear that they have taken such great care of you!

Mar. 10th, 2021

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Verified Customer

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Kelsey Old Bridge, NJ

Their night byte program is so convenient for me, and the process has been extremely user friendly.

4 years ago

Reply from byte

Thank you so much for your feedback. We are so happy to hear about your positive experience so far!

Mar. 10th, 2021

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Verified Customer

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Caitlin Fusco Glenford, NY

Great customer service! Maybe the best I’ve ever experienced from any company.

4 years ago

Reply from byte

Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 10th, 2021

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Verified Customer

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Jill Mock Chelsea, MI

Before I even began the customer service was over the top. The communication has been phenomenal

4 years ago

Reply from byte

Fantastic to hear you're having a great experience, Jill :) We can't wait to get you to that last step.

Mar. 10th, 2021

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Verified Customer

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Teri Fergus Falls, MN

So far my teeth are moving. Plus they give you so many bonuses and have great customer support!!

4 years ago

Reply from byte

Hey! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Apr. 8th, 2021

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Verified Customer

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Kathy Yang Sacramento, CA

I had a gap on my top teeth‚Äôs and Byte did exactly what I wanted. It did it‚Äôs job!

4 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals 😎

Nov. 9th, 2021

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Verified Customer

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Alysha Fulcher Lafayette, IN

I noticed a difference in just a few months! My confidence has never been higher !

4 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😀

Nov. 9th, 2021

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Verified Customer

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Daniel Smith Oxon Hill, MD

I have really been enjoying the process. Byte is surprisingly comfortable; and looks amazing.

4 years ago

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Verified Customer

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Tosha Grantham Miami Beach, FL

Aligners are comfortable and effective. Customer service is 3, product design is well done.

4 years ago

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Verified Customer

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Frances Golden Dallas, TX

My smile is transitioning just as desired. I no longer concerned about my smile in pictures.

4 years ago

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Verified Customer

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Amanda Mula

Didn‚Äôt do much for my smile. I can‚Äôt see much of a difference in my smile. Customer service was great. I just feel like the product itself wasn‚Äôt for me. I can‚Äôt see any visible results.

4 years ago

Reply from byte

Hi Amanda! Did you know that our Byte for Life Guarantee ensures that we can provide you with additional aligners to get you to the smile that you were promised? If you have yet to do so, send us a message at supoprt@byteme.com. We'll get you taken care of promptly to ensure that you're getting the best care we can provide.

Feb. 11th, 2021

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Verified Customer

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Wendy

Good quality and fast service very helpful just wished they took more kinds of insurances

4 years ago Edited January 10, 2024

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Tami Milburn

Not seeing much if any change as of week 5. When emailing advisor about extending Week 4 for more than 7 days, no response.

4 years ago

Reply from byte

Hi Tami! We'd love to check in on your treatment. Send us a message at support@byteme.com - we'll make sure you're getting taken care of right away!

Dec. 11th, 2020

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Verified Customer

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Karen

I'm in my third week and can already see a difference. Customer support has been great!

4 years ago

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Verified Customer

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Shalvin Kumar

After you buy the retainer they really don't care seems. I am not feeling any changes and its almost 8 weeks. When I asked the customer service they said that's normal. Really? I hope I didn't loose my $2095 for nothing.

4 years ago

Reply from byte

Hi there! We'd love to look into your treatment and see how we're doing. Progress check in's are always incredibly important in ensuring you are tracking properly. Looking forward to your email!

Dec. 11th, 2020

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Verified Customer

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Jeana Beardman

I like a lifetime warranty, they're easy to wear, and I'm seeing results already 10 weeks!

5 years ago Edited January 10, 2024

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Verified Customer

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Oscar Napoles

Because I have seen results in very little time. It's very convenient with no dentist visits.

5 years ago

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Verified Customer

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Esther chen

Although front is improved, Bite between top n bottom may not be aligned. Never can get through to customer service, only email.

5 years ago

Reply from byte

Hi Esther! We're sorry to hear you haven't been followed up with. We're happy to touch base with you and have your care agent follow up. Send us that email, and we'll get right on it.

Nov. 3rd, 2020

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Verified Customer

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Jahdiel Benitez

honestly I was surprised by the results and how quickly I received my aligners. Overall really happy with everything.

5 years ago

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Verified Customer

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Irma Zuniga

Their customer service is so helpful and nice. They respond quick and fix any issues I'm having

5 years ago

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Verified Customer

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Roslynne hutchinson

Customer service is awesome ! You get what you pay for and more . You see results in a week.

5 years ago

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Verified Customer

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michelle

i've had no issues. product came on time and when i text questions, i got answered in a timely manner

5 years ago

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Verified Customer

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Malia W

Great product and friendly service. I've seen such a great improvement in such a short time frame.

5 years ago

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Verified Customer

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Ricky Mejia

They kept their promise to keep doing treatments until we were completely satisfied.

5 years ago

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Verified Customer

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Abigayle Selby

Their customer service is incredible and they are very upfront and transparent.

5 years ago

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Christian Ponce

It improved my smile and confidence no I can smile with out thinking about my teeth.

5 years ago

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Verified Customer

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Veronica

The customer service is STELLAR!! Every issue I have had they resolved with friendliness and speed!

5 years ago

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Verified Customer

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Alicia

They fit well and offer plenty to make it a comfortable fit. Byte works well as well as quickly.

5 years ago

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Verified Customer

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Riesse Maurer

Great customer service, always got an answer to my questions within a day if not a few hours.

5 years ago