Name: byte
Rating: 4.5

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Verified Customer

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Erika Dwyer Scituate, MA

Easy and not too uncomfortable. I’m only on week six and I already see changes.

4 years ago

Reply from byte

Thank you for the great review, Erika. We are happy to hear you are starting to see those changes in your smile. We can't wait to see those final results!

Sep. 16th, 2021

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Makalie Brown Wheatland, CA

Not seeing much of a change. Take excellent care of my teeth, aligners, only drink water with them in, brush both teeth and aligners after and teeth are still turning yellow.

4 years ago

Reply from byte

We appreciate your feedback. Our BirghtByte contains small doses of whitening agent. It is made to gradually whiten the teeth long-term. If you are looking for something with a more dramatic effect you can check out our Professional Whitening kit in our shop at byteme .com

Sep. 20th, 2021

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Verified Customer

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Rachel Barg New York, NY

I’ve had a great experience. My aligners fit well and have straightened my teeth beautifully.

4 years ago

Reply from byte

We are so happy to hear this! Thank you:)

Sep. 22nd, 2021

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Angelia Nicole Simmons Indianapolis, IN

The aligners have caused permanent damage to my gums and they keep giving me the run around about cancelling. I do not wish to do this anymore and I do not want anymore money coming out of my account.

4 years ago

Reply from byte

Hi Angelia. We are sorry to hear about your experience. We want to look into this further and make sure you are being taken care of by our professional care team. Please give us a call at 877-298-3669 and let's get you connected with a Byte team member.

Sep. 20th, 2021

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tori meraz Bullhead City, AZ

They were always so helpful when i needed something and overall a great company to use

4 years ago

Reply from byte

Thank you! We are so happy to hear about your experience:)

Sep. 22nd, 2021

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Verified Customer

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Lauren Ward Greensboro, NC

Price is affordable, treatment time is shorter, and the process is easy and straightforward.

4 years ago

Reply from byte

Byte is proud to offer an affordable, quicker, and more convenient way to get an amazing new smile! Thanks for a great review Lauren :)

Sep. 10th, 2021

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Latinya Cherival Jacksonville, NC

Great customer service. Products are easy to use. Overall experience so far has been great!

4 years ago

Reply from byte

Yay Latinya! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021

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Leah Sacramento, CA

It’s been very streamlined and the process was fast and the aligners are confy

4 years ago

Reply from byte

Hi Leah- It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 10th, 2021

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Mauricio Palos Park, IL

Great customer service and product is fantastic does exactly what it needs to do.

4 years ago

Reply from byte

This is awesome to hear Mauricio :) Thanks for the great review!

Sep. 10th, 2021

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Verified Customer

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Melissa Boski Austin, TX

Super easy, affordable. My teeth have moved noticeably since I started 8 weeks ago.

4 years ago

Reply from byte

Melissa- Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

Sep. 10th, 2021

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Verified Customer

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Miyuki Harville Broomfield, CO

Doing well so far- it’s only 4th week, but it’s by forcing, easy to wear them so far

4 years ago

Reply from byte

Miyuki- We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com!

Sep. 10th, 2021

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Verified Customer

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Roseann Pisano New Castle, PA

No dr appointments, price is reasonable, customer service is good, received the entire kit at once

4 years ago

Reply from byte

Thank you Roseann! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 10th, 2021

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Verified Customer

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Trudy Parker Bridgeport, WV

The aligners rub a sore behind my front teeth on the roof of my mouth. Other than that, I like them.

4 years ago

Reply from byte

Thanks so much for this review Trudy! If you have concerns about your aligners, do not hesitate to reach out, our team is here to help and support you :)

Sep. 10th, 2021

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Verified Customer

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Alexandra wails

I’ve gotten the result I want without having to leave the comfort of my home.

4 years ago

Reply from byte

This is why we do what we do Alexandra :) Thank you for the great review!

Sep. 10th, 2021

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Haniel Bello New York, NY

I like how I didn’t have to go and make an appointment for a orthodontist and I could just do it through online.

4 years ago

Reply from byte

Byte is proud to offer a more convenient way for people to get the smile of their dreams! Thank you for the great review Haniel :)

Sep. 10th, 2021

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Verified Customer

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Laura M Cunningham Wichita, KS

The customer service is not a smooth process. Sending out the first half of Byte then waiting for the second half is frustrating.

4 years ago

Reply from byte

Hey Laura- thank you for taking the time to share this feedback with our team. We understand that it can be frustrating when treatment does not progress as customers expect. When a customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. This is important for our customer's dental health and safety. We promise every customer an amazing smile and making sure to check in at that time is hugely important to ensure we can get them there! We are here to provide solutions that work and help us get to the goal of that great new smile :) Send us an email, give us a call, or message us on Facebook and our team would be happy to support you!

Sep. 10th, 2021

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Sheyenne Bivin Florence, OR

Love the way it works but always something wrong when I try to pay my monthly payment

4 years ago

Reply from byte

So happy for you Sheyenne! If you have any questions, please don't hesitate to send us an email, give us a call, or message us on Facebook- we are always here to help!

Sep. 10th, 2021

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Kendra Struffenegger La Jolla, CA

They double charged me for one month and when I reached out to question they continued to send me to different departments. I never got it resolved. Customer service is not great and to me that’s everything.

4 years ago

Reply from byte

We want to get this resolved right away Kendra! Our team's goal is to always have our customers supported. For the quickest response, you can reach us by phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 10th, 2021

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Kenneth Condrey

It's just the constant changing of the retainer. You don't really have any days we're you can enjoy your food because your teeth are always sore. As well I don't think they are moving the one tooth that we wanted to move.

4 years ago Edited September 14, 2021

Reply from byte

Thanks for this feedback! We do understand that it does take some time for our customers to get adjusted to the lifestyle of new aligners but we know it will be worth it. If you have any questions or concerns, do not hesitate to reach out, we are always here to support our customers :)

Sep. 10th, 2021

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Verified Customer

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Bill Varner Bolivia, NC

I have only been with Byte for a couple of months. So far the product is working well.

4 years ago

Reply from byte

Awesome Bill! Thanks for the great review :)

Sep. 10th, 2021

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Brandon Grassi North Berwick, ME

Love them! Always been right in time, stays in touch and follows up with me at just the right time.

4 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback, Brandon!

Sep. 10th, 2021

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Camille Churchville, MD

So far the process has been pretty quick and streamline ! I’m on week 5 of 28.

4 years ago

Reply from byte

This is amazing Camille! Our goal is to have every one of our customers supported from the start to their last step.

Sep. 10th, 2021

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Verified Customer

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Donaven Moss Guin, AL

Easy to use, do it from home, easy maintenance and no wires cutting the inside of your mouth

4 years ago

Reply from byte

Donaven- Thank you so much for taking the time to share this with us! We are so excited for you :)

Sep. 10th, 2021

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Verified Customer

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Charlene Avon, CT

Easy, no in office visits, great online platform, affordable fantastic communication

4 years ago

Reply from byte

We love to hear this Charlene! Byte is proud to offer a more affordable and convenient way to get customers a smile they absolutely love. Thank you for the great review :)

Sep. 10th, 2021

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Verified Customer

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Kathryn Napolitano Hamden, CT

Very happy with the results and also the customer service. Everything has been seamless!

4 years ago

Reply from byte

YEs Kathryn that is amazing, we are so excited for you! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish.

Sep. 10th, 2021

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Katt Fowler Gloucester City, NJ

They were great they were easy and wonderful and so far everything is going goof

4 years ago

Reply from byte

Woohoo Katt that is amazing, we are so excited for you! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish.

Sep. 10th, 2021

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Amanda Philadelphia, PA

Fast shipping times, aligners fit really well, started seeing improvements in week 5/6

4 years ago

Reply from byte

This is amazing to hear Amanda! Thank you for the great review :)

Sep. 10th, 2021

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Jessica New Port Richey, FL

The entire process has been top quality and easy. I am already seeing results. Very happy

4 years ago Edited January 10, 2024

Reply from byte

We are so happy for your Jessica :) We appreciate this awesome review!

Sep. 10th, 2021

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Tennille Bradshaw Saint Petersburg, FL

My teeth look amazing! So far, this product has delivered everything that was promised.

4 years ago

Reply from byte

This is so amazing to hear Tennille! Thanks for the great review :)

Sep. 10th, 2021

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Amanda Smale South Bend, IN

Very comfortable! You can’t even tell they are there.(after the initial pain goes away)

4 years ago

Reply from byte

That is the amazing magic of invisible aligners! Thanks for the great review Amanda :)

Sep. 10th, 2021

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Verified Customer

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Kristen Upchurch Austin, TX

Because they helpful answering any questions and quality of it is great and it’s super easy

4 years ago

Reply from byte

We are so thrilled for you and your new smile!

Sep. 22nd, 2021

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Verified Customer

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Kristin healey Potsdam, NY

Smooth and customer service is great. My teeth shifted exactly as advertised to me.

4 years ago Edited January 10, 2024

Reply from byte

This is so great to hear! Thank you for leaving this review:)

Sep. 22nd, 2021

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Brice Chicago, IL

It’s ok I don’t wear them like I should but I’m working on it and I see a difference in my teeth

4 years ago

Reply from byte

Hi there, thank you for your review. If you have any questions or concerns, we are here for you! Please reach out at support@byteme.com and we'd love to help.

Sep. 22nd, 2021

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Kara Miller Raleigh, NC

Well, my aligners didn't work, I've emailed, filled out the questionnaire, emailed pictures as requested and it's been months. Haven't heard a thing. No refund. No additional aligners. No retainer. Nothing.

4 years ago

Reply from byte

Kara- thank you for sharing this feedback we want to look into this right away! Feel free to reach out to us via Facebook DM, support@byteme.com, or give us a call at 877-298-3669.

Sep. 8th, 2021

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Rachel Hill Columbia, MO

Service is okay, product is okay. Overall not blown away. If they can do better with insurance than it would be a different experience.

4 years ago

Reply from byte

Hi Rachel! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are constantly working to improve our insurance partnerships and experience- so keep an eye out for that :)

Aug. 26th, 2021

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Sharon Henderson Boerne, TX

My teeth are shifting, I see a difference with my teeth getting whiter. Easy and simple to do.

4 years ago

Reply from byte

This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

Aug. 26th, 2021

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Sheila Francois Pompano Beach, FL

Ressponsove, proactive and cost effective company to acheive the results that you want !

4 years ago

Reply from byte

Sheila- Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

Aug. 26th, 2021

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Natalie San Bruno, CA

When creating my account I had great service and all my questions were answered

4 years ago

Reply from byte

Woohoo, that is amazing, we are so excited for you Natalie! Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are here for you from start to finish.

Aug. 26th, 2021

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Melissa Peters Royal Oak, MI

Amazing and Quick Results! Great customer service! Teeth are super bright! So many compliments!!!

4 years ago

Reply from byte

Love this! Thank you for sharing:)

Aug. 17th, 2021

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Hunter Horne Indianapolis, IN

Amazing customer service! They stay on top of treatment with you so you can't forget!

4 years ago

Reply from byte

Thank you! Our Care team does just that - we CARE! We appreciate you taking the time to provide this feedback:)

Aug. 17th, 2021

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Tharma Philogene Silver Spring, MD

So far I am sure of the result, my teeth are getting gap in between. I am not mad at the gap, but they are not beginning to be straighten yet.

4 years ago

Reply from byte

Hi there, if you have any questions or concerns, we are here for you! Please reach out at support@byteme.com or give us a call at 877-298-3669 :)

Aug. 18th, 2021

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Daniel Mangicaro New Port Richey, FL

I'm half way thru my alligners and I have seen some some movement but I'm very worried they aren't going to turn out like in the futuristic photos given to me

4 years ago

Reply from byte

Hi there, we are here to assist with any worries you may have. Give us a call at 877-298-3669 and we'd be happy to help!

Aug. 18th, 2021

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HEIDI M SMITH Gloucester, VA

Because I'm supposed to upload photos of my progress but am having difficulty. So I emailed Byte and have not received any guidance yet.

4 years ago

Reply from byte

Hi there! If you still haven't heard back from our team, let's get you connected. Please give us a call at 877-298-3669 :)

Aug. 17th, 2021

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Damaris Gutierrez Riverside, CA

I'm really enjoying the process so far. Slight changes but I'm noticing a difference.

4 years ago

Reply from byte

We are so happy to hear this! Thank you for sharing:)

Aug. 17th, 2021

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Deborah Dunlap San Ramon, CA

Helpful, easy to use, received aligners quickly, does take customer service a long time to respond to emails

4 years ago

Reply from byte

Hi there, thank you for your review! For immediate assistance, please feel free to give us a call at 877-298-3669 during normal business hours MST Monday-Sunday.

Aug. 17th, 2021

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Cailee Fullerton, CA

The worst experience I’ve ever had with any company. Terrible communicated. Awful customer service. And the product didn’t fit after months of trying to get it. Nightmare. I wouldn’t recommend this company to anyone.

4 years ago

Reply from byte

Hi there. We are sorry to hear you've had a less than perfect experience. We appreciate you providing that feedback. Our team is always looking for ways to improve our communication and the overall Byte experience. Send us an email to support@byteme.com or give us a call at 877-298-3669 so we can talk more about this and make sure your Byte journey improves moving forward!

Aug. 10th, 2021

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Enid Gertmenian Cumberland Foreside, ME

It took some time to communicate in the beginning to get the trays made but eventually they got to me.

4 years ago

Reply from byte

We are so happy you were able to get started! We cannot wait to see how the rest of your Byte journey goes and to see your smile transformation :)Any time you have a question or concern, please reach out and a Byte team member will assist!

Aug. 10th, 2021

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Jeannie Treilobs Dadeville, AL

The simplicity of it is what I like so far and seeing the results start to appear within 4 weeks!

4 years ago

Reply from byte

At Byte we want to make this process as simple and easy to follow as possible. Any time you have a question or concern, our team is here to help! We are thrilled to hear you are seeing changes just four weeks in and cannot wait to see your complete smile transformation!

Aug. 10th, 2021

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Jenna L Dodson Mooresboro, NC

The effectiveness of the invisible braces is there! You can feel the movement of your teeth when you change packs.

4 years ago

Reply from byte

Hi Jenna! Thanks so much for writing in and sharing. We really appreciate it!

Aug. 10th, 2021

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Kimmy Ovalle Oakland, CA

Very personalized - not just the impressions duh but also the experience, finances etc

4 years ago

Reply from byte

Hi Kimmy! Thanks so much for the review. We are so happy our team could provide you with such an amazing experience so far :)

Aug. 9th, 2021