Name: byte
Rating: 4.3

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Verified Customer

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Maria Clawson, MI

Customer service was always on top of things prior to my purchase - once I bought them they took longer

3 years ago

Reply from byte

Hi Maria. Our team is standing by to support you every step of the way. We understand it can be frustrating waiting for a response, but rest assured the Byte team is here to address every question or concern you have. For the quickest assistance, give us a call at 877-298-3669 :)

Oct. 19th, 2021

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Verified Customer

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Michelle jones Bristol, TN

I'm on week 10 and my teeth are looking great my gap is almost gone I have 4weeks left

3 years ago

Reply from byte

Hey Michelle, there's nothing we love more than helping our customers reach their smile goals all the while enjoying the journey 😊

Oct. 20th, 2021

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Verified Customer

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Lindsy Kemp Donaldson, AR

Byte is easy to use and affordable! The night plan is wonderful for busy people!

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Oct. 20th, 2021

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Jennifer Wesson Marengo, IL

I see very little, if any, difference in my overbite which was the purpose of me buying Byte. I've also written several emails concerning this with no response.

3 years ago

Reply from byte

Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Oct. 19th, 2021

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Verified Customer

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Matt Glen Arm, MD

Doing what it promises, but also has an amazing service experience with the support team.

3 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 12th, 2021

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Verified Customer

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Killian Frisco, TX

The customer service is great. I'm not finished with the treatment so I'm waiting to see how the completed look will be.

3 years ago

Reply from byte

Thank you for your review, Killian! We are thrilled to hear that our team has been so helpful throughout your journey. We can't wait to see your final results!

Oct. 12th, 2021

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Michelle Lake Mary, FL

Paid 1,800+ for these liners and they aren't moving the one tooth i really wanted moved. I have to wear the same tray another 10 days and 20 minutes of the hyperbyte

3 years ago

Reply from byte

Thank you for your feedback, Michelle. We can understand your frustrations. When we receive a customer's impressions back, our dental team will create a custom treatment plan based on the information they have. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. In order to account for those more stubborn teeth, we may ask to wear the aligners longer as we have to readjust our initial approach. We stand by the results we promised and will do what we can to get you there. We would be happy to address any concerns you have! You can give us a call at 877-298-3669 or email at support@byteme.com. We are standing by for support!

Oct. 12th, 2021

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Ariane Ramos Palm Harbor, FL

Helpful with starting process, but also did research on YouTube videos with people who actually used Byte

3 years ago

Reply from byte

Our Customer Care team is here to support each customer every step of the way. If you ever have questions, don't hesitate to reach out!

Oct. 12th, 2021

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ARM Tampa, FL

My smile is improving and product is working. Great value for the time and money spent

3 years ago

Reply from byte

This is so exciting! Thank you for your review:)

Oct. 12th, 2021

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Verified Customer

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Jenna Schuerger Akron, OH

Easy to use and no appointments necessary. Seeing results and it builds confidence.

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Oct. 27th, 2021

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Verified Customer

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Jennifer Perkins Albany, GA

It has fit into my schedule and I do not have to add in additional appointments to my day.

3 years ago

Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Oct. 27th, 2021

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Verified Customer

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Jesse Moore

Going good so far, a little discomfort which is expected to with treatment. Nothing unbearable.

3 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Oct. 27th, 2021

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Verified Customer

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Julian Jennings Hubbard, OH

Very accurate ,process was easy. Everything I was told was true and to the point.

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Oct. 27th, 2021

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Verified Customer

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Kaileigh Butte, MT

They do not hurt that much!! I also keep them in all day and they do not bother me at all!

3 years ago

Reply from byte

This is so great to hear! Thank you, Kaileigh!

Oct. 27th, 2021

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Verified Customer

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Kelly Glaser Cleveland, OH

The directions on how to use the products were thorough and the products are great quality.

3 years ago

Reply from byte

We are happy you think so too! Thank you for the great review, Kelly:)

Oct. 27th, 2021

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Verified Customer

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Leah Henley Seattle, WA

Awesome, teeth are looking GREAT. Byte is easy and convenient. Best if all ..it is working!!

3 years ago

Reply from byte

This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Nov. 2nd, 2021

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Verified Customer

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Jake Maggs

It works. It's as simple as that. It's convenient & more affordable than conventional methods.

3 years ago

Reply from byte

Who says straightening your teeth can't be convenient? To those people, we just have one thing to say. Byteme.

Nov. 2nd, 2021

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Verified Customer

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Melissa Gershman Paso Robles, CA

I have been very happy and impressed the whole way through this process. I’m loving my results

3 years ago Edited January 10, 2024

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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Onyinye Aladiume Anaheim, CA

I've seen the way my teeth have changed and I'm on week 8 currently. It's awesome

3 years ago

Reply from byte

This is so great to hear! If any questions arise, we've got your back - send us an email at support@byteme.com :)

Nov. 2nd, 2021

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Katie Byron Center, MI

Not sure if I'm happy with my teeth. But they ask you if your satisfied before you are living with out aligners. It's very sceamy.

3 years ago

Reply from byte

Thank you for your feedback, Katie. Our goal is to give our customers a smile they love. Because of this, we want to make sure each concern is addressed to ensure we have done all we can to achieve this. We are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines. Our team is always happy to check a customer's current progress. To have our team evaluate any current progress you can reach them at support@byteme.com or give us a call at 877-298-3669.

Oct. 15th, 2021

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Kathleen Marie Butler Euless, TX

Everything is going ok. I'm nervous that no one from Byte checks actual progress of teeth along the way

3 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 14th, 2021

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Verified Customer

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Katheryn Argento Mission Viejo, CA

so convenient and quick as it is only 1 set a week, where the others is every 2 weeks.

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Katheryn :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Verified Customer

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Kresenda Opiela Lytle, TX

I love how my teeth are changing. I can see already a difference and feel better about my smile.

3 years ago

Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Oct. 13th, 2021

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Verified Customer

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Liza Boston, MA

I have been using byte for about a month and a half and I can already see a difference.

3 years ago

Reply from byte

This is amazing! Let's keep this positive experience going ;)

Oct. 12th, 2021

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Verified Customer

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Lindsay Mustard Sherborn, MA

So far I am seeing progress towards my desired goal, wish insurance coverage was more transparent

3 years ago

Reply from byte

Thank you for your review! Don't hesitate to reach out with any questions:)

Oct. 12th, 2021

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Verified Customer

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Samantha Holtti Sheridan, OR

My teeth are already straightening after 9 weeks. It's amazing how quickly this is.

3 years ago

Reply from byte

Amazing! Let's get you that smile you deserve;)

Oct. 21st, 2021

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Verified Customer

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Skylar Clarksville, TN

Lack of professional oversight, but great customer service and convenient payment options and easy to use.

3 years ago

Reply from byte

Hi Skylar, thank you for your review. We would love to address any concerns you may have - give us a call at 877-298-3669!

Oct. 12th, 2021

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Verified Customer

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Suzanne New York, NY

The straightening process itself was easy, fast, and affordable. The results are miraculous.

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Oct. 21st, 2021

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Verified Customer

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Vanessa Valizan Hesperia, CA

The whole process was very easy the aligners fit well and the aligner cleaner works great!

3 years ago

Reply from byte

The BrightByte is a game-changer! Thanks for the review:)

Oct. 21st, 2021

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Wadiha Chaibub Fort Myers, FL

Everything is going good so far with my aligned but I wish they'd check up on me so I can know everything is okay

3 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 12th, 2021

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Verified Customer

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Zek Mosley Spur, TX

I rate byte 5 stars because the process is simple, quick, and the customer service is excellent.

3 years ago

Reply from byte

Fantastic to hear about your great experience, Zek :) Thank you!

Oct. 21st, 2021

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Destiny Foreman Cincinnati, OH

Because they are working! I noticed change so quickly and I'm starting to love my smile ahain

3 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 26th, 2021

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Lauren Dugan Gooding, ID

Not only convienant and affordable but my teeth are already showing changes one month in.

3 years ago

Reply from byte

Yay! Thank you for sharing this, Lauren. We are so excited for you!

Oct. 26th, 2021

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Verified Customer

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Hillary Harmon Milo, ME

Incredible! Costumer service is responsive and polite and the results are amazing

3 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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Verified Customer

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Jake Smith Hartford, CT

Easy to get in contact with if theres any problems and they do what thsy say they will do.

3 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback!

Nov. 2nd, 2021

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Justin Monticello, IN

Very convenient product and Great customer service. They really care about helping you.

3 years ago

Reply from byte

Our Customer Care team does just that - we CARE! We are so happy you chose Byte and we can't wait to get you to that final result!

Oct. 27th, 2021

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Verified Customer

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Karly Angelice Whittier, CA

They are easy to use, they aren't like braces with wire they are completely clear which I love

3 years ago

Reply from byte

Thank you so much for your review, Karly!

Oct. 27th, 2021

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Erin Westminster, MD

Easy to do at home, cheaper than braces, doesn't take a long time to start working

3 years ago

Reply from byte

Who says straightening your teeth can't be convenient? To those people, we just have one thing to say. Byteme. ;)

Oct. 26th, 2021

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Melissa N Mingus Des Moines, IA

They're very effective and are helping improve my confidence. Very easy to use as well!

3 years ago

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Oct. 27th, 2021

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Anissa M Jones Fontana, CA

I've only been using the going on 8 weeks and I already see a difference in my smile!

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Anissa :) We can't wait to get you to that last step.

Oct. 13th, 2021

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Aracely El Paso, TX

They don't follow up. Make no contact as far as how one is going with the treatment plan. They don't tell me how I am doing.

3 years ago

Reply from byte

Hi Aracely, thank you for your feedback. We can understand your concern. We know the importance of having the support needed throughout treatment. We send out check-in emails about every 2 weeks. If you are not receiving those we would want to look into this right away. Please send us an email at support@byteme.com or give us a call at 877-298-3669.

Oct. 12th, 2021

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Bradley McMahon Torrance, CA

Ease of use, and convenience of doing it all from home. Love that there's a night-time only option.

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. We are glad you found a plan that was right for you! Thank you for your review:)

Oct. 13th, 2021

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Rashawna Jarvis New York, NY

there's always someone available if you need help and the treatment is affordable and efficient

3 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 21st, 2021

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Sherry Stout Quitman, TX

Professional, knowledgeable, and easy. Just follow your schedule week byte week ‚ò∫Ô∏è

3 years ago

Reply from byte

We see what you did there ;) Thank you for the great review!

Oct. 21st, 2021

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Suzanne Edwards

Great communication prior to starting treatment which has gone really well so far

3 years ago

Reply from byte

We are here for each customer every step of the way. If you have any questions, reach out to us at support@byteme.com

Oct. 21st, 2021

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shaundra inez terry Riverdale, IL

my teeth are closing just the way the explained to me , im so happy im getting great results.

3 years ago

Reply from byte

We are so excited for you!

Oct. 18th, 2021

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Ann Travison Albany, NY

Byte works! The proof is visible! The customer service is great, the results speak for themselves

3 years ago

Reply from byte

Getting each customer the smile they deserve! Thank you Ann!

Oct. 21st, 2021

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Emily Yates Brooklyn, NY

Great customer service, everything is easy to use and they're very responsive to questions and concerns

3 years ago

Reply from byte

Thank you so much for your review, Emily!

Oct. 12th, 2021

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Sheila Panno Topeka, KS

Not bad customer service but it is slow to get answers but I am disappointed in my progress and the time frame we thought I'd be completed.

3 years ago

Reply from byte

We hear your frustrations. Due to a higher volume, our response time has been less than ideal. Rest assured, our team is working extra to help each and every customer as soon as possible. For immediate assistance, you can reach our team at 877-298-3669. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. Because of this, we may have to adjust our approach. With our Aligner guarantee, you are covered for any additional treatment that may be needed to get the smile we promised. We stand by the results we promised and will do what we can to get you there. Thank you for your feedback, Sheila.

Oct. 13th, 2021

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lauren Glassboro, NJ

its very good but it is better for people who are familar with ortho work and who are proactive in their treatment

3 years ago

Reply from byte

Hi Lauren, thank you for your review. If you have any questions or concerns, we would be happy to help. Please send us an email at support@byteme.com or give us a call at 877-298-3669 :)

Oct. 12th, 2021