Name: byte
Rating: 4.3

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Verified Customer

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Makayla Bowden Bellingham, MA

They're easy to use, affordable, the treatment plan arrived to my door a lot quicker then I thought.

3 years ago

Reply from byte

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

Oct. 26th, 2021

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Verified Customer

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buryl alfieri Mechanicsville, VA

Very responsive customer service. Braces came in quickly and very easy to use.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 26th, 2021

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Verified Customer

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Aaron Stempeck Virginia Beach, VA

When they email, or text, they have the best intentions to help you with your smile.

3 years ago

Reply from byte

Hey Aaron! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Oct. 26th, 2021

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Verified Customer

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Whittney Concord, NC

Love it, it's been great, easy and affordable! Much better thank braces for sure!!

3 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Nov. 2nd, 2021

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Verified Customer

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Jena

So convenient and easy to do from the comfort of your own home. Also great pricing

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Nov. 2nd, 2021

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Verified Customer

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Linda Syverson Big Lake, MN

So far they're working well. I have had to wear one set (or more) more than 2 days.

3 years ago

Reply from byte

Thank you so much for taking the time to share this with us! We are so excited for you :)

Nov. 2nd, 2021

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Verified Customer

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Brooke Badberg Loveland, CO

The process was pretty simple to start. There has been a lack of contact once I received the aligners.

3 years ago

Reply from byte

Hey Brooke! Thanks so much for writing in! We are so happy to hear that the Byte process has been easy and simple to follow. We want to make sure all of our customers feel supported and comfortable every step of the way. If you have a question or concern our team is always here to help. Simply give us a call at 877-298-3669 or send us an email at support@byteme.com. Our team is standing by to help!

Oct. 26th, 2021

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Verified Customer

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Travis Las Vegas, NV

They quickly fixed my teeth in less than four months there was alittle discomfort but they were good

3 years ago

Reply from byte

Hi there. Thanks so much for writing in. During treatment, it is totally normal to feel a little discomfort as your teeth are adjusting to each new aligner set but we are so happy to hear that you are loving your Byte results! Happy to have you in the Byte family :)

Oct. 26th, 2021

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Verified Customer

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Alejandro Recinos Gardena, CA

Very easy and straightforward. Fast results and little to no discomfort after the first few weeks.

3 years ago

Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Nov. 3rd, 2021

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Verified Customer

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Militza Rosa Jacksonville, FL

Was a bit skeptic due to some reviews but, My daughter confidence went up 100%. Highly recomend it.

3 years ago

Reply from byte

We are so thrilled for you daughter! Thank you so much for sharing.

Nov. 3rd, 2021

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Verified Customer

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Melissa Louisville, KY

Easy to contact. Great plans and financing. The aligners are comfortable and easy to use

3 years ago

Reply from byte

Hey Melissa! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 1st, 2021

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Verified Customer

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Megan Averch Aurora, CO

Every process was easy and went very smoothly. I also ended up with a great smile

3 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share :)

Nov. 1st, 2021

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Verified Customer

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Lea Overgaard, AZ

I've had to cut and file most of my retainers(especially in the beginning) and had to skip one cause it didn't fit. It's been a rough start. The help has been sub par.

3 years ago

Reply from byte

Hi there. Thank you for writing in and sharing your Byte experience. We are always looking for ways to improve our customer's experience so we really appreciate it. Throughout your Byte journey, our customer care team is here to support you. If you have any questions or concerns regarding your treatment, please do not hesitate to reach out via phone call or email and a Byte team member will be there to take care of you!

Oct. 30th, 2021

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Verified Customer

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Sara Vasisko Virginia Beach, VA

Great customer service. The Aligners work and even just one week in I saw results.

3 years ago

Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 3rd, 2021

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Verified Customer

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Sarah Nelson Greenville, MI

Affordable, easy to get started and use, and my smile is getting better every day!

3 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

Nov. 3rd, 2021

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Verified Customer

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Roman Desantiago Jr. Odessa, TX

Easily contactable and responsive , great product , always asking how your treatment is going

3 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 3rd, 2021

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Verified Customer

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Stephen Zelik Dayton, OH

I didn't receive an extra teeth whitener that they were going to give me for getting my teeth molds to them quickly.

3 years ago

Reply from byte

Hey Stephan! We want to look into this and see what we can do for you. Please give our team a call at 877-298-3669 during normal business hours, MST, and a Byte team member will take care of you right away!

Oct. 26th, 2021

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Verified Customer

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Cathy Adams

Great product, great support service which is prompt and responsive

3 years ago Edited January 10, 2024

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 3rd, 2021

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Verified Customer

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Arturo Gonzalez Jonesboro, AR

Byte they are comfortable and also easy to take off and put on. My teeth are getting straighter.

3 years ago

Reply from byte

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Nov. 2nd, 2021

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Verified Customer

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Kelly roche Morris, IL

Super easy to use, and awesome results! I have way more confidence in my smile!

3 years ago

Reply from byte

This is amazing to hear! Thank you for sharing!

Nov. 2nd, 2021

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Verified Customer

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Latoya Rose Minneapolis, MN

Convenient and easy, very helpful customer service and check-ins. The teeth whitener is amazing too

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Nov. 2nd, 2021

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Verified Customer

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Shauna OReilly Bolton, CT

It's been good so far. Had a few issues but after doing some research able to keep my progress on track

3 years ago

Reply from byte

Hi there! We are so happy to hear you are on the right track. Our team is always here to help you every step of the way. Give us a call at 877-298-3669 or send us an email at support@byteme.com and we will make sure you're being taken care of!

Oct. 25th, 2021

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Verified Customer

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Laura Woonsocket, RI

Great product and very easy to use. And the employees at Byte are very nice as well and patient

3 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021

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Verified Customer

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Linda Las Vegas, NV

So far everything is working well, I'm only on my 5th week. Looking better already!

3 years ago

Reply from byte

This is amazing! Our goal is to have every one of our customers supported from the start to their last step.

Nov. 2nd, 2021

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Verified Customer

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Lora Lord Dudley, GA

They are a lot more aggravating in my mouth than I anticipated, but I guess they are probably less aggravating than traditional braces would be.

3 years ago

Reply from byte

Hi there. While going through the aligner treatment process, it is common to feel some discomfort as your teeth are shifting and moving into place. However, we want to make sure you feel as comfortable as possible. If you are experiencing any pain, let's get you in touch with our professional care team. Simply give us a call at 877-298-3669 and a Byte team member will take care of you!

Oct. 30th, 2021

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Misty Newman Las Vegas, NV

Communication response is always delayed. Also, inconsistent with giving my husband a whitening kit, & offering it to me for half price.

3 years ago

Reply from byte

Hi there, thank you for your review! We are here for you if you have any questions or concerns. We want to help! Give us a call at 877-298-3669:)

Nov. 2nd, 2021

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Verified Customer

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john morway Columbus, OH

so far so good. everything is going according to plan. still early in the treatment

3 years ago

Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Oct. 18th, 2021

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Verified Customer

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Katie Johnstown, PA

Great customer service, great products, really helped straighten my teeth out fast

3 years ago Edited January 10, 2024

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Oct. 18th, 2021

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Verified Customer

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Kendrick Kennedy Aurora, CO

Teeth are looking better by the week. Love that you can't really tell that I am wearing them :)

3 years ago

Reply from byte

We love to hear this! Thank you for your review:)

Oct. 18th, 2021

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Verified Customer

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Justin Wilson Williamstown, NJ

Little mishap in the beginning but they were quick to resolve and get my order to me right away.

3 years ago

Reply from byte

We are happy to hear the issue was quickly resolved. Thank you for your review!

Oct. 18th, 2021

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Verified Customer

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Nicole Wood Mesa, AZ

The beginning customer service was great but it's hard to get a response once you've paid and received your alingers.

3 years ago

Reply from byte

Hey Nicole. During every customer's Byte journey we want them to feel supported by our team. We apologize if this has not been the case for you. You should be receiving check-in emails from our team so we can make sure things in your treatment are going smoothly. If you have not been receiving those emails, please give us a call at 877-298-3669 so we can look into this further and make sure you're being taken care of!

Oct. 19th, 2021

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Verified Customer

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LaRon Washington, DC

Always a quick thorough response! I never have to reach out to anyone else to answer my question.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Verified Customer

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Lauren Hayes Wallingford, CT

It's been the most seamless process ever and I fully believe my treatment plan.

3 years ago

Reply from byte

We believe in providing the best care to our customers as they go through treatment. Happy to hear about your experience :)

Oct. 20th, 2021

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Verified Customer

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Mikaela Ringaman Princeton, MN

They are comfortable straight from the package. Byte is convenient and effective!

3 years ago

Reply from byte

Thank you so much for you feedback, loving it!

Oct. 20th, 2021

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Verified Customer

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Kle Krichbaum West Lafayette, IN

So far so good. I was very uncomfortable in the beginning because I have never hard orthodontic work done.

3 years ago

Reply from byte

We are here for each customer every step of the way, so don't hesitate to reach out!

Oct. 20th, 2021

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Verified Customer

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Lillian Wallace Palatka, FL

I've had a great experience. I did have a tray that came cracked, but I got a replacement within 3 weeks.

3 years ago

Reply from byte

We are glad to hear our team was able to help out. Thank you for your review:)

Oct. 20th, 2021

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Verified Customer

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Kailey Llano, TX

The slight delay in email response time is my only complaint- not really even a complaint, more of an observation.

3 years ago

Reply from byte

Hi Kailey! Thank you for your review. For immediate assistance, you can always reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would love to help!

Oct. 20th, 2021

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Verified Customer

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June Reiling Lead, SD

The appliance feels great. I have done Invisalign in the past. This is a 200% improvement!

3 years ago

Reply from byte

Out with the old, in with the ✨NEW✨ (; Thank you for sharing!

Oct. 19th, 2021

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Verified Customer

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Lakiesha Reel Philadelphia, PA

I am very pleased with my results thus far. My smile is better and my confidence have improved.

3 years ago

Reply from byte

That is what we love to hear! Thank you for sharing :)

Oct. 20th, 2021

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Verified Customer

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J Minneapolis, MN

Their products are great but their advisors don't always respond in a timely manner or just never respond at all.

3 years ago

Reply from byte

Hi there! We are sorry to hear you have not heard back from our team. Let's get this figured out for you. For the quickest response, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 20th, 2021

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Verified Customer

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Christine Taylor Bismarck, ND

I am 2 months in and I have seen great results so far! Excited to my final results!

3 years ago

Reply from byte

Smiles to go all around, that's what it's all about! Thank you for sharing 💘

Oct. 19th, 2021

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Verified Customer

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Christie Nikoloff Okemos, MI

The company has been responsive, quick on delivery, and they have given me my smile back!

3 years ago

Reply from byte

Smiles to go all around, that's what it's all about! Thank you for sharing 💖

Oct. 19th, 2021

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Tafari Dixon Chicago, IL

My second week of using my Aligners, they didn't fit. I reach out to customer service and no one replied. I reached out to the doctor that help me no response . Worst Decision I have made and no refund was made.

3 years ago

Reply from byte

Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist!

Oct. 19th, 2021

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Verified Customer

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Maria Zarate Humble, TX

I rate Byte 5 stars because of their customer services, dentists and awesome products!

3 years ago

Reply from byte

Love this, we just can't get enough! Thank you for the great feedback <3

Oct. 19th, 2021

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Clement Baratta Jersey City, NJ

Everything great. I would like communications at least once every two weeks. It can be very short.

3 years ago

Reply from byte

Hi there, thank you for your review! Once treatment has started, we send check in emails every 30 days to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 20th, 2021

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Liz Wayland, NY

Because I can see a change the first pair only hurt a little and than the rest just fit in well.

3 years ago

Reply from byte

Just like you said, it just keeps getting better and better! Many of our customers have shared that y using their HyperByte daily, any discomfort is relieved! If you have any questions, feel free to give us a call at (877) 298-3669 ☺

Oct. 19th, 2021

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Kerry R Finch Newport, MN

Not happy with results so far. Feel like nothing is happening. I'm hoping I'll be seeing some results but so far, not happy with them.

3 years ago

Reply from byte

Hi there, while changes will be gradual with Byte aligners, our Customer Care team is here to check in on every customer's progress. To connect with our team, simply email support@byteme.com or give us a call at 877-298-3669:)

Oct. 19th, 2021

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Verified Customer

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David Stauffer

The aligners are way more comfortable and stable then the Smile Direct ones. What a difference!

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, David :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Jaime Lynn Guarrera Thompson's Station, TN

I feel like once I paid communications from team members decreased, I am now on week 11 without any update from the insurance side

3 years ago

Reply from byte

Hi Jaime, once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. Let's get you to your new smile!

Oct. 19th, 2021

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Javan Fermin Bronx, NY

Definitely working but I have to file down every aligner due to getting cuts on inner mouth and tongue

3 years ago

Reply from byte

Hi Javan, it can definitely take some getting used to for mouths to wear aligners. We are here any time you have questions, so don't hesitate to reach out!

Oct. 20th, 2021