Name: byte
Rating: 4.3

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Ashley W Waldorf, MD

Pros: The system eventually works and it's the only aligner I could find that you wear at night. Wearing at night versus the day is amazing. Cons: 1. I'm almost 9 months in and my teeth are finally able to fit in my retainers. Maybe it's my teeth, but the plan is made to switch out aligners once a week. It took me an average of 4-6 weeks per aligner before my teeth could fit in the next one. 2. The sales process could have been better. Their phone number on their website was out of service, so email was the only option. My sales rep kept forgetting who I was and I got sent someone else's alignment plan. 3. My home page says I MUST buy a new retainer by a date 6 months from when I ordered my retainers, or I lose my Byte for Life guarantee. Just know that is not true. You just have to order new retainers once a year, and you don't even have to order them from Byte. Just prove to Byte you ordered retainers from someone once a year and you'll keep the guarantee. (Straight from Byte customer service). So I'm just not a fan of the misleading statement.

2 years ago

Reply from byte

Ashley, thank you so much for your feedback- we have passed on this information to the proper department. As we take these things very seriously, we look forward to providing the best solution.

Feb. 24th, 2022

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Rivers02 Macomb, MI

I chose Byte because it was affordable and seemed to be a quick fix to straightening my teeth. My initial 10 week program is taking way longer and I have followed all instructions. I’m currently 20 weeks in and have not finished my aligned program yet but have just been advised from byte some people’s teeth take longer to move. I have seen some progress but not as much as advertised.

2 years ago

Reply from byte

Hi there, thanks so much for writing in and sharing. Sometimes certain teeth do end up being a little more stubborn than originally anticipated, but our team is always here to get each customer back on track towards their dream smile!

Jan. 31st, 2022

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Maryanne Mascia North Fort Myers, FL

I am exactly half way through my treatment plan, and I am very pleased with the entire Byte experience so far. I started noticing my teeth straightening fairly early on which is amazing to me. I am super excited to see the final results in the coming months! I highly recommend Byte!!

2 years ago

Reply from byte

Isn't progress exciting?! Thank you for sharing this, Maryanne!

Jan. 25th, 2022

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Javier Andaverde Albuquerque, NM

The best thing about this experience overall is how easy it was to start my journey. I use my set until they're flush against my teeth, which could take up to two weeks. Patience is key and I could already see a difference. Overall, I highly recommend this company for your smile needs.

2 years ago

Reply from byte

We are so happy to hear this! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Jan. 10th, 2022

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Jessica Barry Tacoma, WA

I am halfway through my treatment and the results have been great so far! I can't wait to see what the finished result looks like. The process was super simple and they shipped quick. Everything has been a positive experience so far.

2 years ago

Reply from byte

Simple, quick, and positive- that is what we love to hear!

Jan. 6th, 2022

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Jessica Gleason Twin Lakes, WI

I tried three companies and Byte was the clear winner. They walk you through everything and provide constant support. The personal touch really went a long way in my making a decision. I'm in the process now, but have only positive things to say so far.

2 years ago

Reply from byte

Love to hear this, it's all about the experience from start to finish!

Jan. 6th, 2022

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Crystal Lawson Newnan, GA

I don't have any complaints at all about the company I like how fast they are to respond I like the fact that anytime I have a question it's answered promptly and efficiently and more than anything I like that the product is exactly what it claims to be

2 years ago

Reply from byte

The journey to dream smiles has never been so easy, especially with the help of our Customer Care Team!

Jan. 6th, 2022

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Guy Moorehead

Since starting my treatment plan with byte, it has been the best decisions I've made in a long time regarding my smile. I experience very little (and limited) discomfort the first day or so and then it's as if nothing is there! I would highly recommend this service to anybody with mild crowding or gaps for that confidently radiant smile!

2 years ago

Reply from byte

Nothing better than reaching dream smiles, Byte is all about it!

Jan. 3rd, 2022

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Tammy Minot, ND

The aligners themselves (on week 4) seem to be doing the trick. However, the customer service, afterwards, needs improvement. It would be nice to have one contact (to text) throughout the journey. 1st of all, the ph number... Wow. 45 - 90 wait time. I had a few simple questions. Each time.. The "so called chat", isn't a chat at all, it's an automated redirect to fill out a support form, which you will Wait 3-5 days for an email response. You cannot respond to the email for additional questions with the same issue. You need to redo another support form. If you can.. No one responded back that way. Each time, I do the support form, I am required to send a picture in. I had simple questions unrealated to the pictures. I was told after receiving my aligners, that I would have an advisor assigned to me, never did get one. I had like 3 numbers texting me before getting them, I thought the support would be great.. Now 5hat I have them, it's like crickets out there

2 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Jan. 4th, 2022

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Anissa M Jones Fontana, CA

This system was so easy to use. From taking the impressions and receiving my aligners, everything was so easy. And the customer service is top notch. Also the check ins are really check ins with quality feedback! I would definitely recommend.

2 years ago

Reply from byte

Hi Anissa! From the moment the impression kit is ordered to the day the retainers arrive our team is here to support and make this process as stress-free as possible! Thank you so much for writing in and sharing :)

Dec. 29th, 2021

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Brendan lougee Mesa, AZ

I am on aligner set 10 right now and I absolutely love the way it's made my smile look so far. I started the treatment process due to a significant gap between my two front teeth, after 10 weeks it is barely noticeable when I take my aligners out!

2 years ago

Reply from byte

Brendan, we are so excited for you! Our team is ready and available to keep our customers on track to get them to the results they desire. From start to finish Byte is always here to assist, if any questions come up feel free to message us! 😊

Dec. 23rd, 2021

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Leat Regwan

I love the folks at Byte! They really go above and beyond to make sure everything is going smoothly! I didn't like my first set of retainers so they send me a brand new set that works perfectly! There is always someone there to walk you through everything and that's something hard to find these days!

2 years ago

Reply from byte

Leat, happy to hear this! Our goal at Byte is to provide every customer with an amazing and stress-free experience 😊 Thank you for the review!

Dec. 21st, 2021

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Hannah Clevenger Brownsville, OR

It has only been 4 weeks and I am already seeing results in my straightening journey. The process from start to now has been seamless and easy. I can't wait for the end results so when everyone asks how I straightened my teeth, I can rant and rave about BYTE!

2 years ago

Reply from byte

We are so excited to hear this, Hannah! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Dec. 14th, 2021

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Party0f7 Macomb, MI

At the beginning of the Covid-19 pandemic, I ordered an impression kit from byte to explore my options for straightening my teeth. The customer service representatives were friendly over the phone, in online chats, and via text messages. I chose to go with an in-person company just because I felt more comfortable with in-person help.

2 years ago

Reply from byte

Hi there. Byte is a tele dentistry company which we understand is not for everyone. Our Customer Care team is here for each customer throughout the entire Byte journey through text, call and video calls with our Professional Care Team which includes licensed professionals. We appreciate your feedback!

Dec. 21st, 2021

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mius Brandon, FL

The customer service has been amazing! I know exactly what to expect and they are on top of everything. It has been very convenient to be able to have this treatment at home, with no required office visits. We highly recommend it!

2 years ago

Reply from byte

We do what we can to provide an experience that works best for most people's lifestyles and needs. Thank you for your review, Mius!

Dec. 16th, 2021

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Autumn Lewiston, ID

I was interested in Byte because of the quick results that they advertise. I contacted them and spent time with a customer service representative answering my questions. My experience with them was positive but I was not interested in their product as I am not someone who can wear aligners to bed at night.

2 years ago Edited December 14, 2021

Reply from byte

Thank you for your review, Autumn. We understand that Byte is not for everyone and that is okay! While we may not have been the best option for you, we are happy to hear that our team was able to answer any questions and concerns you have. Please let us know if there is anything we can do to help!

Dec. 16th, 2021

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Samarra Miller Hialeah, FL

Every experience that I've had so far has been amazing the staff has been welcoming, warming, and professional. Their treatments are efficient and extremely satisfying. This is definitely the place to care for you and your family!!!

2 years ago

Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Dec. 3rd, 2021

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Amy Kwiecien Maple Shade Township, NJ

Byte has been great so far- I am about 3 months into my treatment and I see a nice improvement. Byte Team is very responsive to any question or concern I may have. Now its up to me to wear them as prescribed! I would definitely recommend you give them a try!

2 years ago

Reply from byte

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Dec. 3rd, 2021

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Cindy M Buffalo, NY

I used Byte aligners for about 9 months. They were easy to use and had little problem. However the customer service not great . Emails not answered timely and long waits on the phone . In addition I was not sure about the actual amount of dental oversight available. Consults available but only with ancillary staff . I also feel once the payment is made the customer service seems less available. In addition I waited an extra 5 weeks for my continuation set making my treatment time that much longer . My regular dentist is also concerned about bone loss he attributes to the aligners. Honestly if regular Aligners are in your budget it is probably the better way to go

2 years ago Edited January 10, 2024

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Dec. 3rd, 2021

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Aner Baltic Austin, TX

My initial experience with byte was amazing, the customer service is exceptional when they reply which can at times take days but they do admit that right on their site. My biggest gripe with them is once something goes wrong, for example, they have you check in with photos throughout the process and during my one check in, they advised I should go back a step and wear them for 2 weeks because the pair I was on weren’t sitting correctly. Ever since this has happened it’s been a nightmare to get a clear answer and heaven forbid a phone call from a live human being which prior to paying you get the impression that you’d talk to someone every once in a while. Before they had my money they called at every step of the beginning process and even assign a personal agent for you to reach out too, once they have your money, good luck because I haven’t spoken to a live person since. The actual aligners themselves are simple to maintain and the hyperbyte (mouth vibrator) is pretty neat and does make a difference especially if you experience any sensitivity during the treatment. The overall cost was reasonable especially when compared to the top competitor which was double what byte cost.

2 years ago

Reply from byte

Hi Aner, we appreciate your feedback. Photos allow our team to determine whether the aligners are fitting well and whether the teeth are moving according to plan. They also help our team identify any areas of concern that might impact treatment down the line. Without the opportunity to evaluate the treatment needs chairside, we require photos to review any progress. We want to ensure every customer is getting the support they need throughout the treatment. We're available through phone Monday - Sunday 8:00 A.M. to 6:00 P.M. MST at 877-298-3669 We're standing by for support.

Dec. 9th, 2021

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Kathy Brown-Rolston Cape Coral, FL

I am so happy with my progress using the Byte aligners. In 2 months I already see a significant improvement in my teeth. One was overlapping another tooth and is now straight and getting to where it should be. I would recommend them to anyone who wants a new straight smile.

2 years ago

Reply from byte

Thank you for the awesome review, Kathy! Our goal is to give every customer a smile they love! We can't wait to see you show off your new smile. We are standing by for support if you ever have any questions.

Dec. 13th, 2021

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Meg Green Middletown, DE

Easy to order. Customer service has been so helpful! Reminder emails to check in and stay on track has been great! Used another company for older child and byte was better. And we used nighttime only program which has been terrific.

2 years ago

Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Dec. 3rd, 2021

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Justin Fleury Charlotte, NC

My experience with byte has been awesome! Their customer relations team checks in frequently to make sure I’m satisfied with the product and service. The aligners were easy to use and the instructions were clear. I noticed a huge difference in my smile very quickly.

2 years ago

Reply from byte

We not only want to get each customer to their dream smile, but we want them to smile the whole way there. :) Thank you for your review!

Dec. 3rd, 2021

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Susie Jablonski Ridge, NY

Byte was so easy to use, super affordable and all from the comfort of my own home! Treatment was lessthan half the time other aligner companies told me and a fraction of the price! This company is amazing! So happy with my STRAIGHT and WHITE teeth!!

2 years ago

Reply from byte

Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

Nov. 24th, 2021

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Shawna Belsito Richland, WA

What a great Company!! So far the experience has been outstanding. Friendly, helpful, and compassionate. From the first call to follow-up. Everything has exceeded my expectations. Thank you and keep up the great work. I would recommend this program to anyone who is looking for dental care.

2 years ago

Reply from byte

Hey Shawna! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 19th, 2021

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Nick Holtrop Grand Rapids, MI

Everything was as advertised, there was even a 3D model that showed how it would go and it only took my 15 weeks to have straight teeth. People didn't even know I was wearing them. Customer service answered any questions I had along the way, so overall great!

2 years ago

Reply from byte

Hey Nick! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 17th, 2021

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Amy Carter Fairborn, OH

I had a great experience with Byte. As I got older I had to wear an appliance on my lower front teeth to keep from grinding them at night. This caused my teeth to shift greatly. I can’t believe that after 11 weeks with Byte they were straight again. Amazing!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 17th, 2021

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Angela Austin, TX

I’ve had a good experience with Byte, it works if you are committed to wearing the aligners every day/night. Customer service is usually on point, though I did have a slight issue getting started. After I sent in my molds (took me two tries to get it right), I was being contacted by two byte employees almost every day reminding me that it was time sensitive to finish setting up my account and purchase a plan, but then when I responded no one got back to me for a week. That part was frustrating but I am satisfied with the product so far (about half way through the process).

3 years ago

Reply from byte

Thank you for your feedback, Angela. We are happy to hear that overall your experience has been positive. Our team is always standing by for support to get our customer's smiles back on track. We want to make sure that we can address these concerns and do what we can to help as soon as possible. Please give our team a call at (877) 298-3669 so that we can look into this further, we're standing by for support.

Nov. 15th, 2021

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Koryna Moore Kingsville, TX

The whole process has been very easy with minimal discomfort. I’m almost done with my treatment and I couldn’t be happier with the results! The bright byte has seriously whitened my teeth, and the quality of the slingers is great. I’m so happy!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 15th, 2021

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Sarah Pate Flower Mound, TX

I have been extremely happy with my treatment this far! I am on week 11 and started seeing results after just 4 weeks! The treatment is very easy and oh so very effective without the hassle of going to a regular orthodontic appointment. I would highly recommend!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 We got our customers covered from the comfort of their own home- aligning your teeth has never been so easy! Be sure to let us know if you have any questions.

Nov. 15th, 2021

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Kathryn Anderton Norwich, CT

I originally went to a local Orthodontist office to see about getting a different much more expensive brand of aligners and was blown away by the price tag so I did some digging and some research and decided on Byte. Now my teeth look great for a fraction of the price!

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Nov. 10th, 2021

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Ellie Giardino Tallahassee, FL

As someone who didn’t wear their retainer when they were supposed to my teeth shifted. Wearing braces as an adult always made me self conscious but with byte I don’t have to be self conscious. Byte not only improved my self esteem it was also extremely cost effective.

3 years ago

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do😊 Thank you for the great review, Ellie.

Nov. 8th, 2021

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lorenzodtx

From the time I got a quote to see if my insurance would cover me to currently week 5 into my treatment, Byte has been amazing. The process is simple & customer service is always helpful and friendly. Definitely a great route for someone looking to save money VS the competitors.

3 years ago

Reply from byte

Thank you for the great review! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Nov. 8th, 2021

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Tina Bradford Pflugerville, TX

I was skeptical when I first got my treatment plan, but I am now into week 9, and I have decided that Byte is the best decision I have ever made. Treatment is going exactly as planned and the staff is great. They make sure to check up on you and show that they care about getting you the best smile possible. I highly recommend Byte!!

3 years ago

Reply from byte

You've got us smiling so big right now! Thank you so much for sharing your experience so far, Tina. We are so excited for you and your new smile:)

Nov. 5th, 2021

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T L FL

The byte care team and my advisor has been so helpful it taking me on the journey to a better smile. I am on the nighttime plan and am about halfway through my scheduled treatment and it has been an easy process so far and I'm looking forward to completing my treatment!!

3 years ago

Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Nov. 3rd, 2021

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Jenna Gianneschi Seattle, WA

Super helpful customer service team, though because of increased demand the response time is gotten a little bit longer. But they always respond to all my emails and thoroughly follow through to make sure all questions are resolved

3 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 3rd, 2021

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jwakelee Madison, OH

I’ve had a great experience - every step has been super easy! Customer service was very responsive the couple times I had questions, and so far, I’m very happy with the results. I’m finishing week 9 of 10 tomorrow, and so far, everything looks great! Looking forward to showing off my new smile!

3 years ago

Reply from byte

That's what we love to hear! 😉

Oct. 19th, 2021

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Alexander Schneider Manhattan, NY

Sign up and text/call/email communication at start was fantastic/swift. Issues arose with aligners 16 weeks +. They did not fit and quality was cheaper. Each time I tried to contact a rep it took 5 days to receive a reply. This eventually led to a new impressions kit, not to mention an almost 6 week delay in treatment before my corrected aligners arrived. To my surprise, I also received additional week aligners without notice that my treatment plan was not progressing on track (I'm assuming?). Had I been done by week 15 I would be leaving a glowing 5 star review, but because of the later communication delays, lack of honesty on treatment timeline (realistically about 9 months, not 3 months), lower second-set quality and non-fitting weeks 16+ aligners, my rating significantly drops. But because the price is so much lower than Invisalign and they are slowly straightening my teeth, 3 stars it is.

3 years ago

Reply from byte

We appreciate your feedback, Alexander. It helps us better every customer's experience. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and we apologize for any delays. Our team is working hard to help each and every customer. We do what we can to get a customer's smile straightened in the amount of time we projected. Because every person's anatomy is different, sometimes teeth can be a bit more stubborn than we anticipated. We are committed and will do everything we can to get the results we promised. We are standing by for support! You can reach our team at support@byteme.com or877-298-3669.

Oct. 14th, 2021

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Jessica Harvey Queens, NY

Initially I was excited about Byte. Beautiful packaging, aesthetics, customer service was good. Once I received my aligners, no one called to follow up. Only sent emails even after I reached out with concerns (that I still have) which I can’t always read. Initially, I chose Byte because of those first experiences with product and customer service. Now? I don’t even know what next steps are before retainers even after reaching out several times. I have a tooth that is still out of place. All in all, Byte has nice presentation and is attentive up until the transactional part of the experience is over. I wish they had called to address my concerns. It’s kind of discriminatory to assume everyone can read and reply to incoming emails. Discriminatory because the reason I cannot is because I’m disabled and chronically ill. They never bothered to check in after I emailed concerns and they didn’t hear from me. Disappointing. Had I known customer care was so minimal, leaving me in the dark STILL, I would definitely not recommend Byte and I wish I would’ve gone with smiledirectclub’s more reasonable pricing

3 years ago

Reply from byte

Hi Jessica, thank you for sharing your experience. We can understand your frustrations. We would like to provide some insight into our processes. All treatment at Byte is done from the comfort of home, which means that most of our communication is done through email or text message. We can understand that those may not be the easiest options for everyone, and we do apologize. We do have team members available by phone Monday to Sunday from 8:00 AM to 6:00 PM MST. We do send check-in emails about every two weeks. If you ever have any concerns you can give our team a call at 877-298-3669. We are standing by for support!

Oct. 4th, 2021

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Scott Jensen Chicago, IL

Byte has been a great company to work with. Their program is a very straightforward, easy and affordable way to straighten your teeth. They respond via email or scheduled remote meetings and the people I have talked to have always been friendly and helpful.

3 years ago

Reply from byte

Thank you for taking the time to review your experience, Scott. We understand the importance of getting the support you need throughout treatment, and we are happy that our team did just that. We hope you'll share your new smile with us!

Oct. 4th, 2021

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Jacqueline Lam Los Angeles, CA

Literally from the packaging to the customer service to the retainers themselves, I was so pleased with byte! Even though it was the cheapest option compared to regular Invisalign or other brands, the quality is amazing still. I highly recommend this to anyone who doesn't want to use braces.

3 years ago

Reply from byte

Thank you for the amazing review, Jacqueline. We do what we can to make your Byte journey as seamless, stress-free, and fun as possible. We are happy to hear that our team did just that. We hope you will share your new smile with us!

Oct. 4th, 2021

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Maggie Kane Emmitsburg, MD

I like that the process is easy and outlined very well. I know the expectations of what I have to do for Byte to work and byte has given me a great process to follow. The communication is quick and efficient and the actual product is very effective.

3 years ago

Reply from byte

Hey Maggie! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

Sep. 22nd, 2021

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Rajvamshi Kola Farmington, MI

I have started my byte treatment to bridge the gap between my teeth with a recommended 14 week plan by Byte team. I had a very good support from the Team Byte and the manuals provided in the treatment plan were very detailed and answered my questions which led me to have a confident smile. Highly recommend it to achieve good smile in a short span.

3 years ago

Reply from byte

This is incredible! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 22nd, 2021

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Jennifer Pitts Wildwood, FL

So far I have nothing but positive things to say about using Byte! I only have 5 weeks left and I love my beautiful white smile now! Lots more confidence and love getting tons of compliments on my smile! Thanks Byte! Highly recommend this company!

3 years ago Edited January 10, 2024

Reply from byte

Only 8 more weeks, let's gooo! We are so excited for you. Thank you for your review:)

Sep. 22nd, 2021

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CS New Orleans, LA

The retainers are a little uncomfortable the first few days but quickly get better. I am about halfway through my treatment and can tell a huge difference. Definitely recommend to anyone who is wanted straighter smile for way less than braces.

3 years ago

Reply from byte

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Sep. 22nd, 2021

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Fredsbabe Murrysville, PA

After researching various invisible aligner companies, I'm glad I selected Byte. They offer night-only aligners, which I am currently using, and I'm very pleased with my progress. I'm about halfway through the program that they designed for me, and the improvement is evident not only to me but to others! And their exclusive HyperByte device not only shortens the treatment time, but it makes the aligners much more comfortable to wear.

3 years ago

Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Sep. 22nd, 2021

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Danielle Davis Gwinn, MI

The customer support staff are very helpful, patient, and kind. I always feel comfortable reaching out to them for any question I may have. And I'm confident that they will respond in a timely manner, and work with me to resolve any issues.

3 years ago Edited November 3, 2021

Reply from byte

Hi, we are so sorry to hear that you haven't been hearing from our Customer Care team. Your smile is so important to us, and we want to make sure to get you to those projected results in the safest and quickest way possible. Our team should be sending you check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Sep. 20th, 2021

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Mrs player2 Miami, FL

Although byte did offer me free brightbyte i still think this service is very much worth it. the customer service is very good and the fact you can pay in monthly installments makes it easier on the wallet. thank you byte for your help.

3 years ago

Reply from byte

Thank you for the great review. We are happy to hear that our team has supported you throughout your smile journey. We can't wait to see your final results! :)

Sep. 14th, 2021

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Larkyn Rhea Chicago, IL

Definitely give Byte a try!! My front teeth gap is nearly gone! Can’t wait to finish treatment! I recommend using these aligners if you need a boost to your smile and want to feel like you have a whole new happy grin! They are comfortable and easy to use. Customer service team is friendly.

3 years ago

Reply from byte

This is so exciting Larkyn! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review :) We are so happy for you.

Sep. 10th, 2021

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Brandi Floyd Fort Worth, TX

Easiest process ever! Customer Service Rocks!!!! Amazing results in such a quick time…Should have done this a very long time ago definitely! Absolutely beyond impressed with Byte. Almost finished here with my aligners! YAY

3 years ago

Reply from byte

Yay Brandi! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Sep. 10th, 2021