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9.1

Overall Score

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Randall Green Dayton, OH

If you haven’t gotten byte or is hesitant you got to do it! I wasnt To sure but now that they are here and making my teeth better it’s so exciting. I would Recommend them for anybody and everybody

5 years ago

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Reply from byte

Thank you for taking a chance on us Randall, we can't wait for you to see your new smile!

Nov. 27th, 2019

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Ibtissam.a Minneapolis, MN

You can feel a difference immediately, and see them in just a few weeks of treatment plan! Costumer service is especially quick at getting back to you with any help or questions you may have!

5 years ago

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Reply from byte

Thank you for your review!

Oct. 29th, 2019

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Карлос Хименес Patterson, NY

Byte has been the right decision for me. My aligners arrived sooner than expected - they have fit just right. I love the bright byte solution. It makes taking my aligners in and out when away from home easy. I am not even half way and already my smile looks better. Customer service is always easy to reach and helpful.

5 years ago

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Reply from byte

Thank you for your review! Brightbyte is just one of the exclusive items we carry and its so great to clean your aligners AND whiten your teeth. Did I also mention you get a free bottle with your aligner purchase to start off treatment?!

Oct. 15th, 2019

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Kevin Blumberg Owings Mills, MD

Excellent customer service, willing to go the extra mile to make sure you're happy. The online portal is interactive and intuitive. I highly recommend this company to achieve the perfect smile.

5 years ago

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Reply from byte

We are always trying to think of new ways to make things easy and engaging for the patient. The process to set up your account in the online portal is pretty fun though, right? :)

Oct. 16th, 2019

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Nina Schupp Hamden, CT

This is a great product! It came on time. My teeth are super white after just 5 weeks using the whitener. Customer service is so helpful and your smile is guaranteed for life. You cannot beat this!

5 years ago

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Reply from byte

Thank you so much for your review Nina!

Oct. 10th, 2019

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Nina Schupp Hamden, CT

Byte is an amazing product. It came on time in the mail, my teeth are super white and I can already that they're shifting and are gonna come out perfect. Great customer service, they help with anything u need

5 years ago

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Reply from byte

Being able to whiten your teeth AND clean your aligners at the same time with our Brightbyte whitening foam is great isn't it?!

Oct. 10th, 2019

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cdomvaz Chula Vista, CA

Awesome service & product! My job requires 1 on 1 in person business meetings and was worried the aligners would be noticeable but they are super clear & undetectable! Barely using for 3 weeks and can already see results!

5 years ago

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Reply from byte

Thank you for your review! Isn't it great to see movement so soon? :)

Sep. 30th, 2019

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Elias Demissie Fort Worth, TX

Byte, has been an amazing and affordable program. Their customer service is quick and very nice. I am currently on week 5 of my plan, and I can already tell the difference! I highly recommend it!

5 years ago

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Reply from byte

Thanks so much for your review! Our care team does just that- we care! We do what we can to make the journey easier, every step of the way.

Sep. 30th, 2019

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Sarahlynn Fowler Thomaston, ME

I love BYTE!! Everything about this experience has been AWESOME! This process could not possibly have been made any easier and I LOVE the communication!!! BYTE is the absolute BEST!!

5 years ago

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Reply from byte

We love YOU! Communication is key to making sure your journey is the best it can be, and we've been so happy to work with you too!

Sep. 30th, 2019

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Arleen Mancino North Fort Myers, FL

The customer service at this customer is fantastic. They helped me with any issues I had and were friendly and accurate. Product came sooner than expected and work great. So far my experience with BYTE is A#1 !!!

5 years ago

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Reply from byte

Amazing, thank you for your review! We love hearing when we deliver sooner than promised. Never hesitate to reach out to our care team with any concerns you may have!

Sep. 30th, 2019

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Patricia Werder Trenton, NJ

Byte has an excellent customer service for sure. However, so far for my case, the treatment still is on-the-go situation. I am in the 2nd week of the 3rd treatment right now so I don't know if this time will make my teeth align proper. This is a journey so I have to take a leap of faith and just hope for the best

5 years ago Edited September 14, 2021

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Reply from byte

We do what we can to make this journey as smooth as possible. Thank you for being amazing!

Sep. 30th, 2019

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Kristin Orange Park, FL

Overall an excellent experience. Customer service was outstanding. My aligner’s came right on time. Fast assistance with filing my insurance claim as well as a very affordable price.

5 years ago

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Reply from byte

Thank you so much for your review! Our care team does everything we can to ensure a smooth experience from start to finish. We hope to continue doing so :)

Sep. 30th, 2019

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Misti Fort Worth, TX

Byte has the most amazing customer service team! Any questions I’ve had they’re always incredibly quick to answer. I’m 3 months into my treatment and excited to see the end result!

5 years ago

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Reply from byte

Thank you so much for being the best! We're so happy to be able to work with you, and can't wait to get you to your end results :)

Sep. 25th, 2019

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Deborah Victory Dallas, TX

It only took 4 months and I have the smile I wanted! The whole process was great and customer service was always so friendly and helpful. The cost was good, too. I would definitely recommend!

5 years ago

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Reply from byte

Thank you Deborah! We're so happy to help!

Sep. 26th, 2019

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Jeannette Miami, FL

Getting started was quick and easy. The payment plan helped make the decision to do it a no brained. I have been doing the treatment for 4 weeks and already see a vast improvement and can’t wait for the end result!

5 years ago

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Reply from byte

Thanks Jeannette, we try to make things as easy as we can for our patients! That's so awesome to hear that you've already noticed improvements to your smile :)

Oct. 7th, 2019

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Terri Livingston Wichita, KS

My aligners arrived earlier than expected! It has been a super easy process since the beginning. Their customer service is awesome, and easy to work with. I’m so glad I chose Byte!

5 years ago

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Reply from byte

Thank you for your review! We do what we can to make this journey as easy as possible, and we're excited to be here for you every step of the way :) Can't wait to get you to your results!

Sep. 30th, 2019

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Bridget Wheat Ridge, CO

Just received my aligners and am impressed with how well they for my teeth. Amazing how this can happen with only a simple do it yourself mold. Customer support has been helpful and knowledgeable so far and I expect more of the same. Can't wait to continue on the path to a new smile!!

5 years ago

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Reply from byte

We'll always be here to help!

Sep. 27th, 2019

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Alissa Chelan, WA

I’m on week one of aligners and so excited for my new smile. So far, the customer service has been excellent - they quickly answered all of my questions and are super friendly!

5 years ago

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Reply from byte

We know the first week can be an adjustment, but thankfully our care team is here to help! Thank you for your review!

Sep. 27th, 2019

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Dana T.

So far so good! I’m on week 3 and everything is going well. Customer service is friendly and helpful, confident that if I have any issues or questions the Byte team will be there to help!

5 years ago

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Reply from byte

Thank you so much for your review! Our care team does just that- we want to be here for you every step of the way.

Sep. 27th, 2019

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Sunday La Verne, CA

I have been very pleased with byte. Their customer service is just right! I think I’m on week 12 of my treatment plan and it’s amazing to see how my teeth have changed! It’s simple to follow and very convenient!

5 years ago

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Reply from byte

Thank you for your review!

Sep. 27th, 2019

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Andrew Wichita, KS

Byte has been a great experience thus far, I am about halfway through treatment and have already seen great results. And at a much better price than Invisalign and braces. Would absolutely recommend .

5 years ago

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Reply from byte

This is awesome! We can't wait to see your end results.

Sep. 11th, 2019

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Kaitlynn Stone Leesburg, VA

I cannot speak more highly of their product & customer service. Shipping was fast, the process has been easy and their team is both professional and caring. 10/10 would recommend, again & again.

5 years ago

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Reply from byte

Thanks for the 5 stars Kaitlynn! We are glad our shipping and care team earned us your recommendation.

Aug. 9th, 2019

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Isaiah Kingman, IN

I have used another aligner company and it was an ok experience but byte is next level. The pricing is affordable, the aligners are durable and fit amazingly, and the teeth whiting foam best product ever. I highly recommend.

5 years ago

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Reply from byte

Thanks for the great review! We cannot wait to see your new smile.

Jul. 29th, 2019

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Alexandra arredondo Tucson, AZ

I highly recommend byte due to their amazing costumer service, their price and the over all experience I’ve had in the last 3 weeks. I have seen a huge difference in my teeth and I’m on week 3. 10/10

5 years ago

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Reply from byte

We can't wait for your new smile!

Jul. 17th, 2019

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Mabel Chong Los Angeles, CA

I love Byte! Customer service was super friendly and fast! Got my invisible aligners within two weeks! Already wearing tray 1. Financing options are affordable as well. Thanks for my better and straighter smile byte!!!

5 years ago

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Reply from byte

Byte loves you right back!

Jul. 17th, 2019

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Jessica

Customer service is great! Aligners fit comfortably and invisibly (no one can see them even if I tell them I have them). And the hyper-byte is wonderful! Gets rid of discomfort and seats aligners. Highly recommend.

5 years ago

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Reply from byte

We can't wait for your new smile! Thank you for reviewing our HyperByte we're glad it's helping you achieve your new smile.

Jul. 17th, 2019

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Robyn L Alexander City, AL

I always wanted to close the gaps in my teeth but couldn’t afford braces or invisalign. Im so glad byte was an affordable option. Im on step 10 of my aligners, and Im already feeling so much more confident about my teeth.

5 years ago

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Reply from byte

So happy you are feeling much more confident, thank you for being a part of the byte family!

Jun. 3rd, 2019

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M Hunter Cincinnati, OH

Everyone I spoke with was polite and had ready answers for my questions. I prefer also being able to have calls answered during weekends, but messages were returned, and if you call or email during the week, you receive a prompt reply.

5 years ago

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Reply from byte

Thank you for your feedback! So happy you are happy with our customer care.

May. 3rd, 2019

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Sarah Aurora, CO

Great company! Fast delivery. This company is amazing, anywhere from Returning emails from customers quickly to their Orthodontist welcoming you to Byte. Very hands on company.

5 years ago

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Reply from byte

So glad your experience has been one to grant us 5 stars Sarah, thank you!

May. 3rd, 2019

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Gil Spokane, WA

I was just curious and I call byte and now I am a customer. I can always get a hold of someone when I need them and I feel like they are there every step of the process. Thanks Byte

5 years ago

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Reply from byte

Thank YOU Gil! So happy you are a part of the byte family.

May. 2nd, 2019

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Ella Washougal, WA

I'm so happy that I went with Byte for my aligners. The entire process was very simple and straightforward. I am almost done with treatment and so excited to have my perfect smile! Thanks Byte!

5 years ago

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Reply from byte

Hi Ella, so happy you are happy with your smile! Byte on <3

May. 2nd, 2019

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Erik Perez

Love the progress and quick turn around times.

4 months ago

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Ronald Sattan

The treatment has not worked well and it’s going on more than 2 years

4 months ago

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Reply from byte

Thank you for sharing your experience with us. We understand that every person's dental anatomy is unique, and sometimes teeth can be more resistant to movement than anticipated. Our goal is to provide effective and timely treatment for all our customers, and we regret that this has not been the case for you. We would be happy to review your case in detail and do what we can to help. Please contact our customer service team at bytereviews@byte.com. Thank you for your patience and for bringing this matter to our attention.

Jul. 1st, 2024

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Michelle

No orthodontist to visit. Ease of at home treatment.

6 months ago

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Jennifer

Very easy and helpful staff. Love the way my teeth are turning out.

6 months ago

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Eric Bercot

Very quick and easy process with friendly customer service!

6 months ago

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Shawna

Super easy process, customer service is very helpful.

6 months ago

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Tatiana Cardasis

I love how easy Byte is to do from home!

7 months ago

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Jennifer

Byte is easy to use and has great support from the company.

7 months ago

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Mendy

Easy, affordable, convenient, would highly recommend

7 months ago

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Lauren Ray

Easy to work with and use product!!!!!!!

7 months ago

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Bridget Berry

I’m very satisfied. I have nothing bad to say

7 months ago

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Sue

Easy and convenient. Great results so far.

7 months ago

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Kim Weise

Convenience of fixing my smile at home and while I sleep.

8 months ago Edited April 2, 2024

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Katherine Rivera

Effortless and effective. I got me smile back!!

8 months ago

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Samya Malik Chino Hills, CA

Smooth experience! Any questions are answered immediately!

8 months ago

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andrea alvarez Winter Springs, FL

easy to use, easy to clean and to remove!

8 months ago

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Samantha Ulanski-Hernandez Chicago, IL

My teeth showed considerable improvement within the first two weeks. I have had a three set backs in my timeline do to improper fitting aligners, but the company has always came through with providing bite impressions kit and new aligners at no cost to me. I will be excited to have the process complete and enjoy my Aligner free new smile. They have improved customer service turn around rate in the ten months I have been in aligners and continue to.

2 years ago

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Reply from byte

Hi Samantha, thank you for sharing this amazing review! Here at Byte, it is important for us to get each customer to their results in the safest way possible even if this means providing additional adjustments to reach the designed end goal. This is because everyone's anatomy is different, and some teeth will not always move as we predict. These adjustments are very normal, whether undergoing treatment chairside or remotely! To cover customers for unexpected outcomes, Byte is proud to offer our Aligner Guarantee; we will always provide additional aligners at no charge to help customers achieve the projected final smile. We are so excited for you, please feel free to reach out if you have any questions or concerns!

Jun. 14th, 2022

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Rebecca Carter Springtown, TX

We got the kit and my son was not eligible. We honestly didn't think he would be but we wanted to try at least. They were very professional and caring. We didn't get to go through the entire process but based on how we were handled I would go back to them if needed.

2 years ago

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Reply from byte

Hi there Rebecca, thank you so much for taking the time to leave us this review. We are always happy to support and standing by for any of your future needs! Thank you.

May. 12th, 2022

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Aricel Westfall Slocomb, AL

Was able to get my sets within just a few weeks. Very simple with clear instructions on how to start. Outcome was exactly as predicted and I was not disappointed. Only downside was that after the first 8 or so weeks, I kept forgetting to put my aligners in and would go hours without them causing my progress to slow down.

2 years ago

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Reply from byte

Thank you for your feedback. We are very happy to hear this! Our Care Team is here for you if you ever have any questions throughout your treatment.

Mar. 3rd, 2022