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9.1

Overall Score

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Phill Bergeron Falls Church, VA

Great experience getting my questions answered and address all of my concerns, up front, before I paid anything! We’re excited to see the smile I have on the other side of the treatment! Go Byte! -Phill

4 years ago

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Reply from byte

We're excited for you! Can't wait for you to get your aligners :)

Mar. 23rd, 2020

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Tashana Giles Scottsdale, AZ

So far so good. The people texting me have been OVERLY friendly... it is comforting yet suspicious. LOL. It's been smooth and quick... honestly. Can't wait to see the results. :D

4 years ago

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Reply from byte

We like to keep it light ;) Happy to hear you've enjoyed your experience so far, and we can't wait to keep it going!

Mar. 23rd, 2020

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Alyssa Goad Oklahoma City, OK

The customer service is awesome, when they say they are going to follow up and make sure everything is going well for you, they mean it! I would recommend Byte to anyone who wants to change their smile!

4 years ago

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Reply from byte

We do our best ;) Thank you for your recommendation!

Mar. 21st, 2020

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Kaylyn Millington Fairfax, VA

So far so good. The process so far has been very easy, from taking impressions to setting up payment for the treatment. I like that they set you up with an advisor to answer any questions or help you get situated. Can't wait to get my aligners and review further!!

4 years ago

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Reply from byte

We're so excited to get you to that final result! This is just the beginning :)

Mar. 12th, 2020

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ddev96 Clarkston, GA

Byte is okay, it seems comparable to other services like smile direct. The hyper byte, although no research has been done by myself, is great if it really works to cut time on treatment. Contacted them for promised whitening which I still have not received, there were other discounts available I was not made aware of, they would not let me alter my treatment after they shipped it and I am kinda worried about their guarantee but I have not been able to test it out yet. It does not seem like they take care of the back of your teeth but you should be able to get a decent smile!

4 years ago

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Reply from byte

Hi there! Thank you for your feedback! We're more than happy to look into this further. Please send us an email to our support team so that we can look into this further.

Mar. 21st, 2020

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Rwoeller2010 Portland, OR

The company is so easy and stress free to work with. I loved how easy it was to take the impressions and how much they follow up to make sure they get the best results for us.

4 years ago

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Reply from byte

We do what we can to make this as quick and easy as possible for you. Thank you for being a part of the byte family!

Mar. 21st, 2020

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Anonymous Mankato, MN

Great Customer Service. Looking forward to receiving my aligners in the. upcoming week. So far the process has been seamless that Byte staff have been helpful and answered all of my questions.

4 years ago

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Reply from byte

Thank you for your recommendation!

Mar. 21st, 2020

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erin O Anchorage, AK

for those that dislike going to the orthodontist, byte offers an at-home option! i successfully did my teeth molds and photos, and am starting the aligners. they really are clear. No one knows i am straightening my teeth!

4 years ago

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Reply from byte

Thank you for your review! You're on your way!

Mar. 21st, 2020

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Rachel Benito Chicago, IL

Incredible customer service. If you contact them with a concern they reach back out in a timely manner. Will be receiving the second shipment of aligners this week. Process has been nothing but smooth.

4 years ago

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Reply from byte

We want to make sure we got you every step of the way, thanks for being a part of the byte family!

Jan. 19th, 2020

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Teju Williams Ozone Park, NY

So far I love byte because I’m seeing results so quickly. I didn’t believe that my teeth could transform in only 12 weeks but I’m on my 8th week and my teeth look amazing. Byte is definitely worth it.

4 years ago

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Reply from byte

Quick and easy! Thank you for your review!

Mar. 21st, 2020

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Kim F. Chicago, IL

Customer Service - 10 Product - 10 Shipping - 10 Hands down the best customer service with any company I have ever dealt with. Seeing results almost half way through, no pain at all but seeing results! Thank you Byte!!!

4 years ago

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Reply from byte

We're happy you're having a great experience with us- we can't wait to keep it going!

Mar. 21st, 2020

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Michele Cook Hamtramck, MI

I have been very pleased with my experience. The customer service is top notch and I’ve had many questions har have all been answered with ease and high energy and kindness!

4 years ago

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Reply from byte

Our care team truly cares- every step of the way. Thank you, Michele. Can't wait to get you to that final aligner!

Mar. 12th, 2020

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Montana Miller Bloomfield, IA

So far customer service has been easy and quick to get ahold of (and you actually talk to a real person!), shipping and processing times are quick, the process has been a breeze and financing was easily accessible.

4 years ago

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Reply from byte

Thanks for your review, Montana! We're so excited to get you to that end result.

Mar. 11th, 2020

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Review Source

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Tena West Miami, FL

Customer Review Video

4 years ago

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Reply from byte

Isn't the HyperByte the best? Thank you for your recommendation!

Feb. 28th, 2020

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Tara Danahy Buchanan, NY

Byte is absolutley amazing! Customer service is super quick, helpful and curious! My smile is everything I dreamed of and I would recommend this company to anyone who is looking to straighten up theirs!

4 years ago

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Reply from byte

Thank you for your review!

Feb. 28th, 2020

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Nikki Jones Berlin, CT

I chose Byte after researching other companies. Byte has the best customer service and fastest treatment plan. They make the process easy and affordable! Highly recommend to anyone looking for an aligner system.

4 years ago

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Reply from byte

Thank you for your recommendation!

Feb. 28th, 2020

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chrismom Westcliffe, CO

Great value and great service. They make it easy peasy and it costs way less than traditional braces or aligners from the dentist. And the treatment period is super fast with hyper byte!

4 years ago

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Reply from byte

We're happy you love the HyperByte! We do what we can to ensure you have the best experience possible :)

Feb. 21st, 2020

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Jessica White Kansas City, MO

My teeth have been very crowded for years. The Byte aligner system is very easy to use. I noticed a difference in the 1st month. The Hyperbyte definitely makes it more comfortable and your teeth move faster. My teeth are also much whiter. I have about 8 weeks to go and I cannot wait to see my final results!

4 years ago

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Reply from byte

We love that you can see results so soon ;) Thanks for being a part of the byte family!

Feb. 28th, 2020

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Teresa B Frisco, TX

I am very happy with the process of my alligner system with byte! I am on week 2 and love it so far. I appreciate how quickly they respond to my questions and the ease of using the alligners.

4 years ago

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Reply from byte

Thank you for your review!

Feb. 28th, 2020

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Michaela Jones Long Beach, CA

Absolutely easy to use, communication is great and always ready to give advice! I was so excited to recieve my invisalign and I have NOT been dissapointed!! 10/10, highly recomend!❤

4 years ago

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Reply from byte

Thank you for your review!

Feb. 28th, 2020

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sofia Randolph, MA

Customer Service is TOP NOTCH! Excellent service, fast responses, product delivered as expected. After 4 weeks I can already see a difference in the position of my teeth! The only con I have is the design of aligner case not my favorite very hard to open at times.

4 years ago

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Reply from byte

Hi Sofia- thank you for your review and for your honest feedback! It's always important for us to take this in so that we can better the customer experience. If you have any questions, please never hesitate to reach out to us.

Feb. 16th, 2020

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Amanda Walker Saint John, IN

Customer service is fast and there to help you along the way- I’ve been waiting to straighten my teeth for a long time and I’m so glad I finally did! Great company. Thanks byte!

4 years ago

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Reply from byte

We're here for you, every step of the way!

Feb. 9th, 2020

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Sandra Spring, TX

I love everything about this company. The customer service has been great. My treatment plan is shorter than expected. I'm 4 weeks in and i'm already loving my smile. Can't say enough good things.

4 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Savannah Lauren Hammond, LA

I’m on my 4th set of aligners only 6 more to go! I’ve already had multiple people tell me they’ve noticed a huge change in my teeth and with how white the brightbyte is making them! 10/10 would recommend!

4 years ago

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Reply from byte

You are so close to the end! Thanks for choosing byte for your aligners.

Feb. 2nd, 2020

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Mara Villanueva Oranjestad,

I’ve only been using byte for two weeks and what a difference it has made on my teeth already! I can’t wait to see what happens next. Definitely smiling a lot more now! Thank you byte

4 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Alexandra York Kansas City, MO

I love the customer service. I love that they offer your money back if you’re not a candidate. I love that they give you so many other things along with your aligners (hyperbyte, brightbyte, carrying case).

4 years ago

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Reply from byte

Thanks for the great recommendation and 5 stars! We want to make sure you get the best care, value and results with byte.

Jan. 19th, 2020

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Angie Harrington Gainesville, FL

I love the customer service with Byte and the way the weekly aligner change quickly brings your teeth exactly where you want them! Thanks for giving me my smile back after 30 years!

4 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, happy you have a new beautiful smile you are proud of!

Jan. 19th, 2020

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Samantha Gardner, MA

I’m so thrilled with my decision to work with Byte. The customer service alone has made it worth it and love the progress so far. I’m on week 4 of 15 and super excited to see the end results. Highly recommend byte!

4 years ago

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Reply from byte

Thanks for the great recommendation! Can't wait to see your new smile.

Jan. 19th, 2020

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R K Schenectady, NY

The impression kit comes very quickly, and there is someone available most hours to help answer any of your questions. The aligners come with a handy file that helps you smooth down sharp edges, which you NEED! The aligners themselves take several weeks to make and ship to you, which is one only downside. Overall worth the energy time and money!

4 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, we take all feedback seriously to help improve our process. Thank you for the review!

Jan. 19th, 2020

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Derith Stover Palmyra, PA

I am in my 6th week and already seeing a difference. The aligners are easy to use and quite comfortable to wear. Didn't know what to expect when I decided to do this and was pleasantly surprised at the ease and comfort.

4 years ago

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Reply from byte

We are super proud of the comfort of our aligners,Thanks for the 5 stars!

Jan. 19th, 2020

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Kashif A Layton Middletown, PA

From the beginning, I have been please with Byte. I like how customer service was there to assist me. It has been a couple of weeks since I been wearing my aligners, I'm excited to see the end results.

4 years ago

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Reply from byte

We're excited as well Kashif! Thank you for the 5 stars :)

Dec. 26th, 2019

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Kiara Martino Miami, FL

My experience with byte so far has been amazing. Im 4 weeks in and I already feel and see a difference. The hyperbyte tool makes the aligners feel more comfortable as the days go by

4 years ago

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Reply from byte

Glad to hear the Hyperbyte has been helping to make treatment more comfortable for you, one of the many unique perks of joining the byte family :) We are excited for you to see your new smile!

Dec. 26th, 2019

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Marnie Youngsville, LA

i’m about halfway done and loving the results so far! can’t wait to see my finished smile! everything about the byte process has gone so smooth and have recommended to friends looking to perfect their smiles!

4 years ago

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Reply from byte

We're excited for you to see your new smile too Marnie, thank you for your review :)

Dec. 26th, 2019

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Jeri Sapulpa, OK

This. Company. Is. AWESOME! Customer service is so fast and helpful it’s unbelievable! With our generation being a here and now one this company doesn’t disappoint! I’m so excited to see my final results!!

4 years ago

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Reply from byte

We're excited for you too Jeri! Thank you so much for the 5 stars :)

Dec. 26th, 2019

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Ivy Lehi, UT

Byte has made fixing my teeth very easy and doesn't waste my time. There were some mailing mistakes involved but other than that it's been great. Their customer service is wonderful and always ready to help!

4 years ago

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Reply from byte

Thank you so much for your review Ivy, we appreciate it :)

Dec. 17th, 2019

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Dom K Zanesville, OH

After 10 weeks my teeth have shown major improvements with how straight they are and how white they have gotten. The process is so simple and the hyperbyte tool is next level.

4 years ago

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Reply from byte

The Hyperbyte is awesome, right?! Thank you for sharing your experience Dom :)

Dec. 26th, 2019

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Roberto Aspillaga Louisville, KY

I’m on my third week and I already see my teeth starting to shift. The whole process has been very satisfactory so far and I can’t wait to see the results at the end of my treatment.

4 years ago

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Reply from byte

Isn't it great when you can notice results so soon?! We can't wait to get you to your new smile too Roberto :)

Dec. 26th, 2019

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Leslie Greer Hayti, MO

I highly recommend Byte for an alternative to traditional braces. They are super easy to work with have great customer service and the treatment plans work! Thank you Byte for a straighter smile. ~Leslie

4 years ago

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Reply from byte

Thank you for choosing to join the byte family :) We're happy to help you along the way to your new smile!

Dec. 26th, 2019

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Courtney West Des Moines, IA

Byte has been absolutely great to work with! Their Patient Care Team was very helpful and their aligners did wonders to my smile. Would highly recommend this company to anyone.

4 years ago

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Reply from byte

Thank you so much for your review Courtney, we're glad to hear you're liking your new smile :)

Dec. 26th, 2019

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Susannah Kokomo, IN

My aligners came in just a couple weeks after sending in my impressions. Excellent customer service in making sure I have the right size trays and answering all my questions.

4 years ago

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Reply from byte

Thank you for the 5 stars Susannah :)

Dec. 17th, 2019

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Celia Ottumwa, IA

I almost gave up on perfecting my smile, until I came across Byte. I loved how quick and easy the process was. Their customer service representatives have always been so helpful and reliable. I am glad I went with them!

4 years ago

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Reply from byte

Thank you so much for choosing to join the byte family Celia, we're so glad we could help you along your smile journey :)

Dec. 17th, 2019

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Cristy Skolfield Chesterfield, MO

I have had a great experience with Byte from the start. They have great customer service and quick treatments. I am 2 weeks away from finishing mine and already love the results.

4 years ago

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Reply from byte

So close! Thank you for your review and we can't wait for you to see your new smile :)

Dec. 10th, 2019

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Mary Worst Apollo, PA

My experience from the beginning has been extremely easy to understand, expertly and considerately handled. No question off limits nor unexplained. I feel at ease and fully taken care of by professionals.

4 years ago

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Reply from byte

Thank you so much for the five stars Mary, we truly pride ourselves on providing our patients with great orthodontic care!

Dec. 10th, 2019

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Haylee Taveau

I am more than halfway through my treatment and my experience so far has been amazing. The customer service is SO kind and helpful and it's affordable + high quality results. Definitely a great investment!

4 years ago

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Reply from byte

Can't wait to get you to your results so you can see your new smile Haylee :)

Dec. 10th, 2019

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Darlyn Umansor Lynn, MA

The customer service is wonderful !! And thanks to byte I have definitely much more confidence now. Everything about byte is great, I would definitely recommend !! Thank you byte !!

4 years ago Edited September 14, 2021

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Reply from byte

Thank you for choosing to be a part of the byte family Darlyn :)

Dec. 4th, 2019

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Sarah Ann Haller Philippi, WV

I have 1 more week to go and everyone, myself included, notice a big difference. My teeth are straight and my two front teeth don’t stick out anymore. Now I show off my byte smile whenever I can!

4 years ago

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Reply from byte

Thank you for your review Sarah, we are so happy you are loving your new smile :) We're glad we could help!

Dec. 4th, 2019

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Marna Laura, OH

Great so far. On set 4 of 14! Some pain from rigid edges of aligners, but with dental wax & the file, it’s been manageable. Customer service has been awesome & I can definitely feel my teeth moving! Can’t wait until my perfect smile is complete!!!

5 years ago

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Reply from byte

Thank you so much Marna! :)

Dec. 2nd, 2019

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Sergio aguilar Brooklyn, NY

Byte has the best customer service . They are willing to help you no matter what ! I will continue to recommend this company. I am happy with my teeth so far can’t wait to see the end result!

5 years ago

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Reply from byte

We can't wait either Sergio, thanks for the review!

Dec. 2nd, 2019

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Marcy Corona, CA

Definitely would choose Byte again! Had a small issue with my alligners and they made it right as soon asap!! Wish I would have chose Byte for my teens instead of regular braces!

5 years ago

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Reply from byte

Thank you for your review Marcy! :)

Dec. 2nd, 2019

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Julie K Holyoke, MA

Easy process with thorough instructions. Friendly & helpful customer service with fast response time. Affordable. Aligners arrived sooner than expected. Happy with the progress so far. Highly recommended!

5 years ago

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Reply from byte

Glad to hear it Julie, thank you! :)

Dec. 2nd, 2019