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7.4

Overall Score

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Amanda D. Morning View, KY

My experience with Byte has been so good! They have been fast, efficient, and they’re customer service unbelievably friendly and quick to respond. I would recommend this compared to other aligner companies in a heartbeat!

5 years ago

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Nicole K Troy, OH

Byte has been a very interesting experience so far. The molding process went pretty smooth, they weren't lying when they say it hardens quickly! There were some slight hiccups along the way but the Byte team was very helpful to correct anything where they could.

5 years ago

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Meghan Dallas, TX

It’s only my first week with my aligners, but my experience has been amazing so far. The at home impressions were easy, customer service is great, and the whole process has been very straightforward and efficient.

5 years ago

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dennis Plover, WI

so far this has been amazing. Got the impression kit so fast. Had it sent back and heard in about a week ig was a good candidate. Had treatment steps within 2 weeks after pay. I cant wait to fisnish my treatment

5 years ago

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Jarred Landry Houston, TX

I love the customer service the byte team provides. They make you feel like your well being is at the top priority of their . They are always there for any concern you may have

5 years ago

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Amber El Paso, TX

Impressed with the support from the team! Process has been easy and got My aligners quick! Already see a difference in my teeth and I’m barely on week 2! Definitely recommend

5 years ago

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Ashlee berghuys Gardner, MA

The byte team was very responsive to my questions. I would recommend this company to anyone looking to straighten their smile. My aligners were also ready super quick. I am loving bright byte and the hyper byte system.

5 years ago Edited January 10, 2024

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Loveleigh Belmont, NC

At first i was very satisfied with the process & how kind the representatives were! I am still very satisfied, although my only criticisms would be having so many different ppl emailing & texting me before i made the payment, but then once i paid, i just wait 4+ wks with no touch base. I look forward to reviewing again once my aligners arrive!

5 years ago

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LAURA LEE MERCURIO Shirley, NY

Byte made the process so easy I didn't have have a need to call Customer Care. Highly recommend. I believe the impressions and the second cleaner should be included in the original costs. I would only charge for impressions if the process is a no go. Try them you won't be disappointed!

5 years ago

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WWKD X2 Alpharetta, GA

Byte has been amazing. I love the experience and as far as the customer service it has been amazing. I have tried other companies before and this one is by far the best of them all.

5 years ago

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Charlene Flushing, NY

Thank to byte who makes mission impossible possible ! Easy to understand and DIY with a strong team ! I never thought that’s possible to straighten my teeth without visiting the professionals physically!

5 years ago Edited September 14, 2021

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ShaQueen Far Rockaway, NY

Great customer service 👏, prompt responses 👏 , easy process, quick results, makes you feel appreciated for being apart of the family, happy with my decision 😀 to join byte.

5 years ago Edited September 14, 2021

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Caryn Duke Crown Point, IN

The whole process with Byte has been quick and easy. Customer support is available every step of the way, and they're very easy to contact. I got my aligners in about 4 weeks and am very pleased so far!

5 years ago

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Latoya Glenn Marietta, GA

My experience so far has been great with byte! Aligners came in about 4 weeks I’m on week 4 of 13 customer service is really responsive to questions. I highly recommend for quality and convenience.

5 years ago

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Kibitzie Columbia, TN

I'm loving the results. I started the process while I started working from home. By the time I return to the office the treatment plan will be complete! This also helped me stop grinding my teeth. Than you

5 years ago Edited January 10, 2024

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Reply from byte

Hi there! We appreciate your feedback. Please know that we take any and all feedback seriously, and we'd love to speak more in regards to your concerns and your experience. Please reach out to our support team so that we may gain fuller context and assist you directly. We understand your frustration and your decisions, and we wish you the best on your aligner journey!

Jun. 1st, 2020

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Erik Shepard Vista, CA

So far so good, I'm on week 8 and my teeth are definitely moving. The only downside is the cost of bright byte whitening foam. The foam is cheaper on Amazon but the company should offer free refills in my opinion since I've already paid $1800 for the treatment plan. I'm writing this review for a free bottle of bright byte.

5 years ago

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Katie Johnston, RI

Everything has been fantastic so far from my byte advisor, to customer service to the quality of the product itself. I am 9 weeks into my 26 week plan and couldn’t be happier. Can’t wait to see the final result!

5 years ago

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Christy Browning Des Moines, IA

I have used Byte aligners for about 2 months and have begun to notice my teeth really straightening out. I feel like the they provide a great product at a super affordable price. Not to mention, they have AMAZING customer service.

5 years ago

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Lynne Patten Atlanta, GA

It has been going great so far! I'm moving through my treatment plan and everything is going well. It's easy, the whitener is working, and I love the HyperByte. I hopeful that things will continue to go well.

5 years ago

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Bethany Legan Memphis, TN

I scoured the internet and YouTube reviews comparing invisible aligner companies, and Byte is hands down the best choice for it's knowledgeable customer service and professional care. I can highly recommend Byte!

5 years ago

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Tiffany M Baton Rouge, LA

did a 17 week plan and have seen a major difference, however they aren't perfect. the good thing about this company is that you're a client for life and I can continue with a new treatment plan to continue the imperfections that are still there.

5 years ago

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Christopher J Columbia, TN

Byte is amazing. They have exceeded all expectations I have had. I have used other aligned s in the past and the results from Byte blow them out of the water. Add their guarantee and you can’t go wrong!

5 years ago

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Nancy718 Lake Wales, FL

Byte is great!!! Instructions were so easy to follow and byte explains everything in detail about what to expect. It's amazing. I would recommend it to anyone with a budget and who wants fast results.

5 years ago

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Marc Houston, TX

Happy Overall. There's some discomfort along step five. It is difficult to wear the aligners 22 hours a day so I extend each step to 8 or 9 days and wear the aligners roughly 20 hours a day. There is noticeable improvement around step 6.. I am happy with the process overall.

5 years ago

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Frankie Smith North Hollywood, CA

Positive. Very good customer service - responds, if and when I have any questions, immediately. The mold making experience was a good one, too. After receiving my aligners, been smooth sailing to even seeing noticeable differences.

5 years ago

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Jody L Haparanta Cedar Rapids, IA

I have loved the convenience of being able to do this at home and the accuracy has been perfect! Im a dental hygienist who thrives for a perfect smile and they have assisted me in achieving that!

5 years ago

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Porscha Elzy Compton, CA

SO happy I chose byte! My experience has been amazing and with fast results. Im halfway there and already my smile is gorgeous! faster than traditional braces especially with the hyberbyte system! thank you Byte!

5 years ago Edited September 14, 2021

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Kayla Silva ,

Their customer service is great ! I really enjoyed talking to my byte advisor Lilly & Ashley with the byte support team they did a Great job answering all my questions & helping me throughout the process !

5 years ago

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Roland Haraqui Highland Falls, NY

I like that my whole process is in a box. I can switch out my set every week and the process is made very simple. My teeth has already made a dramatic change and I’m only in my 6th week.

5 years ago

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kennedy parker Cincinnati, OH

I would absolute recommend byte to anyone looking to have a better smile. i felt so welcomed and received great coustmer service. I loved everything about my set up expletive and i can not wait to start my journey

5 years ago

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Lindsey Moore Cleveland, OH

My rep Jessica b was so helpful and honest in her feedback and helped with financing and decision making. Based on the customer service alone I’m glad I made the decision to go with BYTEME! Can’t wait for the aligners!

5 years ago

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Juliette Choi Parkton, MD

Overall, I've seen a difference in my teeth after 15 weeks. However, I did have to get 14 extra revision aligners because the first plan wasn't working out. I did not wear my aligners during the waiting time of the new aligners getting ready, so it did hurt a lot when I tried on the new aligners. So far, I'm used to the pain but in the beginning it was unbearable.

5 years ago Edited September 14, 2021

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Keela Huotari Brockton, MT

It has been a seamless experience so far. From the impression kit to the 1st set of retainers. I love switching every week and seeing the progress has been so exciting! I LOVE my Byte!

5 years ago

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Alexandra Meyer Fountain, CO

My treatment took very little time and the customer service experience was easy and helpful. I am extremely happy with my results and have already recommended many friend and family for this service.

5 years ago Edited September 14, 2021

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Denise Wilkes-Barre, PA

Great experience with options for my sons invisible braces. Terrific customer service from beginning to end. I would highly recommend anyone considering tradition braces check out BYTE as an alternative.

5 years ago Edited September 14, 2021

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Erin Bickle Clover, SC

Stellar customer service. Within a month of ordering my impression kit my aligners were on their way to me. I’m on week 3 and already seeing a difference! So glad I went with Byte!!

5 years ago

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Ruby95z Portland, OR

They made it easy to have straighter teeth. from the moment I bought the impression kit to when I got the liners, nothing was hard. customer service has been amazing and easy to contact. I have not had an issue yet.

5 years ago

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Kayla Winters Hamtramck, MI

This company has nothing but good thanks They care about your teeth they care about how your process goes as far as getting your a liners and they're so nice payment plans are so great and affordable

5 years ago

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Jacob Courtney Louisville, GA

Byte has been a life changing experience as far as my smile goes, it is incredible how fast it works and how well it works as well! I could not be more please with my Byte experience and with the support they offer

5 years ago

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Reply from byte

We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!

May. 5th, 2020

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Lakota Hull Bowling Green, OH

Byte was so helpful in my decision to purchase these aligners! The customer service was beyond kind and worked with my indecisive mind to find the plan that best suited me. I would definitely recommend byte!

5 years ago

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Niela Morales Richmond, VA

Byte is the best when it comes to fast and easy process. Not to mention their customer service. They are very helpful each step of the way. They also have multiple ways to pay for the treatment.

5 years ago

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Nathaniel Ottens Chicago, IL

Unorganized. Just received my second set of aligners that I was told I was not going to receive because they needed new impressions done. Asked about them and was told oh yea I guess that order went through. This second set came in a flimsy box with no explanation as to why I have more aligners than originally planned. This on top of my original aligners being mailed to the wrong address.

5 years ago Edited September 14, 2021

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Shelly Munford ,

I applied for care credit and couldn’t figure out their website. Byte text me through it and helped me process my payment and put me one step closer to my new smile! Such amazing customer service!

5 years ago

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Nadia hrishka New Holland, PA

My experience with Byte has been by far the easiest. My advisor was always there when I needed him and they would always check up on me and my treatment. They really care about your teeth.

5 years ago Edited September 14, 2021

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Reply from byte

Our care team does just that- we CARE! We're here for you every step of the way, Nadia!

May. 1st, 2020

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Auburn Luedtke ,

Their customer service is amazing and fast, just like talking to a friend. The aligners are easy to handle, easy directions, and many options for payment. I would definitely recommend to anyone looking to fix their smile!

5 years ago

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Randle Annalyn Fort Bragg, NC

Definitely would reccomend to anyone considering doing at home aligners. They have the best price, great customer service, and you get straight teeth in a fraction of the time as other companies.

5 years ago

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Mvonfalkenhausen Wellington, FL

My teeth were never really bad before I started byte, but I wanted to perfect them. I am on week 10 now and halfway done. Byte is so worth it. My teeth are so much straighter and super white thanks to the britebyte. I’m super happy with my results!

5 years ago

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Kyla Cape Girardeau, MO

I am on my fourth week of aligners. They have been a great fit, comfortable and do not hinder my speech. My teeth are already shifting! Everything about this company has been a smooth process.

5 years ago

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Ewa ,

So far I am very satisfied with byte customer service and how fast they can prepare treatment plan for you. Now I am waiting for my aligners and can’t wait to see results in 9 weeks!

5 years ago Edited September 14, 2021

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Alexis Moore Long Beach, MS

Amazing customer service with your own personal byte advisor, 100% approval of financing options, all treatment done from the comfort of your home. Amazing company. So excited to start my treatment!

5 years ago