Name: byte
Rating: 4.5

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Aubrey brown Northampton, PA

Amazing! Could not believe how smooth this process has been! Seen results in about 3 weeks! Affordable monthly plan and customer service is very attentive. Great company!!

4 years ago

Reply from byte

Hi Aubrey! Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Mar. 23rd, 2021

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Anthony Spina ,

Like Price of Aligners Customer Service - Quick to respond and try to help. Dislike Production and Shipping time. The inaccuracy of some of the braces. (Should be fully quality checked prior to shipping)

4 years ago

Reply from byte

Hey Anthony! Thanks for taking the time to share this great review and feedback. We are always trying to improve our customer experience so hearing about your experience is so meaningful. We are so happy our team has been able to support you throughout treatment. If you ever have any concerns about your aligners or treatment do not hesitate to reach out to our team, we are always here for you! :)

Mar. 23rd, 2021

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Kayla Mukwonago, WI

I loved my experience with byte. Even though the process has been entirely online, they’ve been great at getting information out & being actively responsive.

4 years ago

Reply from byte

Yay Kayla! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

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Lauren P Lexington, KY

6 weeks a and I’m really pleased so far. Already seeing progress. Very little discomfort so far. The hyperbite helped a lot when there has been discomfort. Pretty excited to see my final results!

4 years ago

Reply from byte

We love that you are already seeing results! So excited to get you to that final step, we hope you'll share some before and after photos :)

Mar. 31st, 2021

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Karen R Carmichael, CA

Great customer service and fast results. Love the ease of wearing aligners at night only plus the whitening feature! Would highly recommend to family and friends.

4 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, we really appreciate it!

Mar. 31st, 2021

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Anna Christina , MO

Byte is a great company! I had braces years back, and since my teeth have shifted, b y t e was an inexpensive way to get them straight again! Amazing customer service!

4 years ago

Reply from byte

We are so happy you chose Byte! We are here for you if you ever have any questions throughout your treatment:)

Mar. 10th, 2021

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Kenzie Meeker Omaha, NE

I just started using byte aligners, but Ilove them so far! The instructions are easy to follow, and I am very excited to see my new smile after I finish the process!

4 years ago

Reply from byte

We are so happy to hear that you are loving your journey so far! Can't wait to get you to that final step:)

Mar. 10th, 2021

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Jason Sjafrudin Circle Pines, MN

I am currently in my fourth week of treatment with byte. So far the experience is ok. The only problem i face is that the aligners on the back side of my teeth (top and bottom) does not fit well at all (way over my teeth) and as a result is often very uncomfortable, and even gave me blisters.

4 years ago

Reply from byte

Hi there. Thank you for writing in and sharing your experience. If you feel your aligners are not fitting properly, we definitely want to make sure this gets addressed. Please email our customer care team at support@byteme.com if you haven't already, and a member of our team will take care of you to make this a more comfortable experience.

Apr. 6th, 2021

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Judith Anderson, SC

I’ve had a great experience with Byte so far! Very friendly customer service. The aligners are super easy to use. I wish I would’ve started this journey sooner.

4 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Apr. 6th, 2021

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Hari Salen Deerfield Beach, FL

Been a process. Not as quick and simple as I originally anticipated however, the end result should be worth it. Have received many compliments already. Also, customer service is not absent. Would recommend 🌞

4 years ago

Reply from byte

Thank you for your review! We are so happy to hear that you have been receiving lots of compliments for your new smile:)

Mar. 5th, 2021

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Tricia Port Clinton, OH

With all the choices out there you will be so happy you picked Byte! Not one bad thing I could say about this company, their customer service is on pot!

4 years ago

Reply from byte

Thank you so much for your review!

Mar. 5th, 2021

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tanner Aurora, CO

I enjoy how easy Byte is to use along with how quick to see results. The instructions on when to follow up could be more noticeable, so I didn’t have to backtrack. Otherwise everything is great!

4 years ago

Reply from byte

Thank you for your feedback!

Mar. 6th, 2021

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Jennifer Ward Utica, NY

I started using byte 3 1/2 weeks ago and I’m so impressed with the progress so far. The communication with the company is incredible in the product is so easy to use.

4 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 6th, 2021

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Lindsay Ross Marietta, OH

Byte has been phenomenal to work with so far. The process has been smooth and professional. The support team is prompt. The results have been impressive!

4 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 6th, 2021

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Aurore Martin Dallas, TX

I was surprised of how easy it was to get comfortable wearing the aligners and I am very happy with the result so far! The customer service and price is great as well.

4 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing

Nov. 6th, 2021

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Felicia Oakley Rockaway Park, NY

In the beginning things were a little rocky but with the right advisor, I became a little more patient, and now I’m on week 8 I’m seeing some results.

4 years ago

Reply from byte

Hey Felicia! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 6th, 2021

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M. J. G. Riverside, CA

Very happy with my decision to join Byte. Their customer service has been great and the whole process has gone along smoothly. I look forward to completing my treatment plan!

4 years ago

Reply from byte

Hi there, we strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Meagan Hernandez New Braunfels, TX

Update: Please, please, please go see an actual orthodontist. Byte offers free products for reviews at the beginning of your treatment and are super responsive up until then. Now it takes over a week for a response and it is always a different person who can’t seem to read or find previous emails. I found out toward the end of my treatment that the aligners didn’t fit properly. My teeth did move but are not straight. They do not review progress photos. I was told I needed to reach out to them to review photos because they don’t have an alert system. I am not an orthodontist and did not know that the gaps were a problem, something I had from the beginning. I thought they were supposed to give my teeth room to move which a rep confirmed but said they were too big and shouldn’t be there at the end of each week. It took over a month for a solution and then they doubled my treatment with no explanation. These new aligners are way tighter and seem like they are made of a better material than the first which makes me question the whole first three months. I was expecting maybe a couple of weeks or month tops but now I’m wondering if my teeth were moving incorrectly for them to add on an additional three months. You need someone to check your progress, otherwise you are going to be wasting a lot of time. I am so disappointed and now have to spend another three months in them when I thought I was almost done. Going to an orthodontist is a must if you want information, answers, and to ensure you are making adequate progress. With Byte, it feels like a very long trial and error. —- Impressions were super easy. I thought it would take a lot longer to get my aligners, but they came super quick, even after the holidays. Aligners are comfortable and transitions are smooth. Much better than my experience with traditional braces. I gave four stars because customer service is a little disconnected. A different person responds each time to a thread and will ask for information I already gave. But I still get my questions answered and they are very nice. Overall, a great experience and I would highly recommend them.

4 years ago Edited September 14, 2021

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Sarah P. Fontana, CA

Byte checks all the boxes when it comes to buying aligners. They’re affordable, the treatment is quick, and they’re easy to work with. I couldn’t recommend them more!

4 years ago Edited September 14, 2021

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Tammy Arvada, CO

I was very happy with the company until I tried to order my retainers. After wearing my aligners for 12 weeks I was told they were too loose. I took them a month to get back to me and they are just now sending me new impression kits.

4 years ago

Reply from byte

Hi Tammy! Thank you for providing this feedback. It remains important to us that we give you the smile you deserve and that was promised. While it may not be in the time frame that was expected, we want to make sure that you're getting the proper care with the safety you deserve as well! We are looking forward to getting you on track promptly, and we'd love to answer any additional questions you may have.

Feb. 11th, 2021

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Eva V Torrance, CA

My experience with byte has been wonderful. Professional and caring team and the process a breeze. Most importantly i am loving the results. Thanks byte!

4 years ago

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Carrie Chicago, IL

Super easy to use, great directions make it easy to use, love that no dentist required. Much more affordable than alternatives and super responsive customer service!

4 years ago

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KP Evanston, IL

Such a great experience. Wonderful customer service, priced extremely well and noticeable difference in smile after just two weeks! Can’t wait to see final results!

4 years ago

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Victoriag87 Beaverton, OR

Some of the aligners were easily damaged and I did not not receive my promotion as advised. Also referred my friend and received nothing. Lastly, when signing up to get my aligners I had someone texting me almost all day until I provided them with a credit card. Once I did that, I never heard from my advisor again to ask how my progress was.

4 years ago

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Anna Gandia-Salgado Delta, CO

Great company with awesome products. My aligners fit perfect out of the box. The instructions are so easy to use. Customer service is super fast and friendly.

4 years ago

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D. Fulford Loveland, CO

Byte is an excellent company; they have superior customer service and the at-home treatment plan works exactly like described. I highly recommend Byte.

4 years ago

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Kara s ,

This company has made this process easy! They have great customer service and everything was sent in a timely manner! You won’t be disappointed working with this company!

4 years ago

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Joseph Quinones The Bronx, NY

Easy to take the molds and the hyper byte system does seem to work as my girlfriend had a figment issue but by using the hyperbyte more frequently, it was corrected. Hoping end results turn out as planned as I am only on week 10 so no visible difference as of yet.

4 years ago

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Ryan Kleinman New York, NY

Byte has been so simple to use, their customer help has been so fast and knowledgeable, and my teeth are already looking so much better! Plus the packaging is on point!

4 years ago

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Sally Sharobim Westminster, CA

Has been great so far! Customer service is very friendly/ helpful and the company stands by their byte for life guarantee. The cost is also much less than regular braces and so far results have been as promised

4 years ago Edited September 14, 2021

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Joshua Shurtleff Longmont, CO

The customer has been prompt and helpful. The process and instructions have been clear and easy to follow. There was mild discomfort during the first week as I was getting used to the aligners, but now it's fine.

4 years ago

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Madelyn Dawn Mytty Hamtramck, MI

At first I was nervous about my experience because it was painful, but after a few days the pain subsided and by week five my teeth were whiter and straighter.

4 years ago

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Sara R ,

The whole process if very easy, their customer service is amazing and I never feel lost. Even now that I’m struggling a little with seeing change, they are actively working on a solution.

4 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you, and would love to check in further on your treatment to make sure you're staying on track.

Jan. 26th, 2021

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Robert Elliott Junction City, KS

My experience so far has been well. There is always a customer service rep available to answer any questions. I'm on week 10 right now, and much doesn't look different, but it's getting there. I can feel it!

4 years ago

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Christopher Carr Thorsby, AL

I spent my life hiding my smile. From when I talk, laugh, or selfies. Everything is changing now and my confidence is through the roof and I am only half way there.

4 years ago

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Kelsy Burnette Bradenton, FL

Customer service has been great and really happy with the progress I've made so far. I'm about half way done and it's exciting to see the improvement!

4 years ago

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Elizabeth Hood River, OR

I am midway through treatment, things are working as expected. The order process was easy and everything arrived as expected. Communication with customer service is good. Results are good so far.

4 years ago

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Sierra Marselle McFarland, WI

I love the amazing customer service and I'm only on week 10 out of 20 and already see such amazing results, I'm so happy with my choice in choosing Byte!

4 years ago

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Aesha Thornberry ,

I am really loving Byte so far! I am 7 weeks in and can already see some movement. I am looking forward to my perfect smile for my wedding day later this year!

4 years ago

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Jamie Beebe Pocatello, ID

I love that you can get a beautiful straight smile from the comfort of your own home and never have to leave your house. The customer service is so excellent and byte makes everything so easy and not complicated at all!

4 years ago

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Drea Aiko New York, NY

Byte is very spot on with there customer service. Although the aligners do take 4-5 weeks to arrive I think it’s worth it. It’s way better than braces.

4 years ago

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Jessica Pool Bremerton, WA

Byte has been easy to use from the start. Impressions were straightforward, customer service is exceptional, and the finished aligners fit great. Excited to see the results!

4 years ago

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Adina Goodman Denver, CO

Easy, minimal pain and discomfort, very responsive customer service. I can see improvement in my smile week by week. looking forward to my new smile at the ene!

4 years ago

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Jayme O Englewood, OH

I'm very happy I went with Byte. My teeth have been an insecurity for over 10 years and I've already noticed a difference 4 weeks in. Customer service is great too!

4 years ago

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Sarah Dixon ,

Byte has truly made this an amazing experience for me. They have changed my smile and boosted my confidence. This was life changing. Thank you so much.

4 years ago

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Taylor Turner Denver, CO

The customer service is amazing. Without the byte team I wouldn’t have gone through with getting me new smile. I can’t wait to see it!!! Only a few more months.

4 years ago

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Hailey Dixon Union City, CA

The byte team has been amazing at answering any questions I have had throughout this process and I am so excited to get my aligners and get my perfect smile!!

4 years ago

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Andrea El Cerrito, CA

I am very pleased with byte. The customer service is wonderful, the aligners are easy to use, and I am so happy with my progress. I highly recommend byte.

4 years ago

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Nyara allen Atlanta, GA

I love how quickly byte actually works. It works super fast with little to no discomfort. My gap is closing at such a fast rate. It’s an incredible company.

4 years ago

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Tony Cornell Union City, CA

I really like Byte, the thing I like the best is the quick customer service. The one thing I would recommend is that it is offered to talk to the dentist more often.

4 years ago