Name: byte
Rating: 4.5

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dote - Wayzata, MN

I am not too sure that I like this company I’m on week 12 a line or 12 and I see no visible improvements with my teeth and every week there’s a gap in my liners in all day ask me to do was send a photo and nothing else. I would appreciate if someone would get back with me and do some thing about me not liking my teeth the way they are and the gaps that needs to be addressed as well other than that it would be a great review but the customer service is horrible and I haven’t gotten a phone call from anybody to check on my progress because my aligners aren’t doing what I would like them to do I do want refinements done

5 years ago

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Keke Woodland, CA

I like that everything is done in the comfort of your home. Im greatful that the byte team responds quickly. And are very professional. Thanks byte team.

5 years ago

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Oscar r Mount Joy, PA

What i like the most is that they made the process from start to beginning the treatment very easy and straight forward. All the advisors are friendly and helpful.

5 years ago

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Karly Helps Phoenix, AZ

I really like it. It’s more convenient and easy. I have everything I need to make my journey efficient. I’m impressed with how fast I’m suppose to be done, very excited

5 years ago

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t0m ,

Do not use byte aligners. After much research I decided I would try them for myself. At first, it was amazing. Of course there was discomfort and pain when I switched to a new set, but it wasn’t a big deal. Then around week 4, the pain got a little worse each time I would switch. Towards the end of week 6, I had unbearable tooth pain and sensitivity that radiated from my front tooth on the left side all the way to the back teeth on top and bottom. My teeth, especially the left front top tooth, was extremely sensitive to cold drinks, food, and even cold air. The sensitivity started to be random and not all the time, so I thought everything was fine. Then, a few days after I had changed my aligners, I noticed the same tooth was turning another color. I contacted byte and told them what the issue was, and I didn’t hear from them. So I called them, and I had to call twice before receiving a call back. The lady told me they did not do refunds and that she saw my email and would contact the clinical team. Then she responded to my email, saying we talked over the phone and stuff. I thought this was weird because they had not responded to my email until they called, and it seemed fishy how cheery she was over the email. Her name was Yaharia. Then, a clinician got ahold of me named Rebecca and said to see the dentist as soon as possible, as well as send them any relative information, and to continue to wear aligners as long as they weren’t causing pain or pressure. I put back in my week 6 aligners because they weren’t causing pressure. I went to the dentist and they told me to stop treatment immediately. They explained that my teeth were moving way too fast, and I will have to wait for 2-3 weeks to see if my tooth heals itself or if I need a root canal. I now have to wear my week 6 aligners as a retainer at night. I want a full refund from Byte. It is obvious that the company is not safe, regardless of it working fine for other people. I am a college student who pays for her own tuition, and I thought this would be a good investment. However I feel scammed. Byte messed up my teeth. Not to mention, their customer service takes forever to get back to you. Please do yourself a favor and do traditional braces or Invisalign. This is not worth it.

5 years ago Edited September 14, 2021

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Jason Ames Long Island City, NY

You guys kept in touch with me even though I was always busy thank you. Not only that you guys looked out from day one I really apricate everything you guys have done

5 years ago

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Melanie Covington, IN

So far Byte is the easiest way to go for getting the smile you have always wanted. Quick response time on getting answers to your question on the same day!

5 years ago

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Erin and Lane Hacker Chicago, IL

I am on week 16 of 23 and byte has been amazing. I love my smile already and my teeth are so white. The customer service is second to none. I am beyond impressed

5 years ago

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Matthew Elkridge, MD

The best thing about this company is the amount of support you get from their support team. Constant checking up and making sure you have everything you need.

5 years ago

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Ruby ,

I am about halfway complete with my treatment plan. No complaints thus far. Everything seems to be moving along as expected. Great results for the halfway mark.

5 years ago

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Katty Vasquez The Bronx, NY

Great customer service no complaints fast and efficient answered all of my questions and concerns very happy cannot wait to start my straight teeth journey

5 years ago

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Michele Welzel Dallas, TX

They have been amazing with everything. Every question I have gets answered and they are right there with me no matter how many questions I have. Its great!

5 years ago

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Tony Aloupis Manasquan, NJ

What I like best about this company is their great product, clear instructions and their excellent support staff. There's not anything I don't like about the company.

5 years ago

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Meaghan Jamaica Plain, MA

The care team representatives at byte are phenomenal- pleasant and attentive. I’ve been really impressed, and their help has made this experiences practically effortless.

5 years ago

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Gina Passaro Norfolk, VA

My experience with byte has been great so far. I like how attentive their customer service is and how they check up often to see how my treatment plan is going.

5 years ago Edited September 14, 2021

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Prashanth Arlington Heights, IL

Choosing Byte was the best decision I have made. In 3 months, I see huge difference in my teeth and so in my smile. In all my pictures, now I just smile wide

5 years ago

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Teddy Manase Lincoln, NE

Great Experience Overall! They follow up on the treatment and make sure you’re on track for a straighter teeth which I like and keeps you accountable.

5 years ago

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Shiphrah Campbell Rio Rancho, NM

I love that this system works so quickly I don't like the pain that comes with the adjustment, but i appreciate the byte tool to help the teeth adjust to the movement

5 years ago

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GoLux Erica Ladysmith, WI

10 - 10 would recommend Byte aligners. Customer service has been kind and helpful since day one. Love the packaging. Love the hyper bite and that it cuts the time in half.

5 years ago

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Melissa Abraham Louisville, KY

It's only been a week but people already notice my whiter, brighter smile. :) The only struggle so far is remembering to bring a toothbrush for on the go eating.

5 years ago

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Jennifer Franklin, NJ

So far it has been amazing!! My teeth are aligning and shifting each week! Can’t wait for the final results and my new smile! Customer support is phenomenal! Love Byte!!

5 years ago

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Jessica Wahiawa, HI

Excellent service, with a lot of opportunities for military service members, and great advisors who help you a lot through out the process, completely worth the money!

5 years ago

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Erin Chavez Carlsbad, NM

Everything has been super easy so far. Impressions went better than I expected. They have excellent directions! I like seeing how it will look when its done!

5 years ago

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Debby Schwartz Fort Lee, NJ

I am hoping for the best result, the actual changing of teeth positioning process is slow. The support team always answers my questions right away and they seem helpful. Maybe some aspects of this are out of their control. I started about 6 weeks ago and have not seen too much of a difference yet but I am hopeful. My daughter had a great result.

5 years ago

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Rebecca Winston-Salem, NC

The Byte process is quick and easy to understand. I've had a great experience so far, I just wish my aligners could get here quicker! But totally worth the wait.

5 years ago

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Serena San Antonio, TX

My byte advisor and the team were very helpful and updated me ASAP on reminders/ deadlines and made sure I was good and very nice and helpful, I highly recommend.

5 years ago

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M. Edwards Tampa, FL

I am on week 3 of my aligners and so far everything has been great. Great Customer service. Packaging and delivery process was onetime. I cant wait to see my final results.

5 years ago

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Bradley Carter Peterborough, NH

Support is awesome! Only problem is my teeth are having trouble fitting into the aligners. Easy fix, all I have to do us use the hyperbyte more! Other than that, no issues at all. Very professional company!

5 years ago

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Luke Williamson Huntingtown, MD

100 percent satisfied...excellent customer care and very reasonable pricing. Highly recommended and unbelievable response time to concerns/questions.

5 years ago

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Lizzie Braicks Seattle, WA

I loved my Byte experience! They are very communicative and the service was great from start to finish. I really feel like I have the smile that I've always wanted.

5 years ago

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Kasian Kissimmee, FL

Overall I give byte five stars because it is a wonderful business and I’m happy to leave this review. They made my journey easy thus far I have no complaints at all.

5 years ago Edited September 14, 2021

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CandidlyCHAR Washington, DC

Byte is the truth! My smile had very wide gaps that made me feel self conscious about my smile. It’s closing little by little every week! I’m loving it! Can’t wait until my final results! Update- been in the same aligners for over 6 weeks. Customer services needs work

5 years ago Edited September 14, 2021

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Melanie A. Dallas, GA

I like the company because it's backed by dentists. The process was easy however taking the impressions part was a little rough. So far, so good! All of the aligners that I've tried fit.

5 years ago

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Jessica Erby Keller, TX

Good results so far. The hard thing is wearing 22 hours a day and a bit of a lisp when I change aligners. Aligners are not visibly noticeable. All in all I'm happy

5 years ago

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Julian30 Clarksville, TN

The people at Byte have made me feel so confident in the process and have made it easier than expected. Very glad I started the journey to straight teeth with them!!

5 years ago

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Patricia Lopez Dallas, TX

I’m waiting for my Aligners but I’m so exited about it, because the customer service has been amazing, I had so many questions and they answered all right away !

5 years ago

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Hollie Gondera Orlando, FL

I am on week 10 of my Btye treatment plan and I am beyond excited to see the end result. Within two weeks I started to see my smile changing and have had no issues at all!

5 years ago

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Sam Lady Lake, FL

Byte is super friendly and they get back to you as soon as possible! If you have any troubles with anything they send what you need right away. I would definitely recommend.

5 years ago

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Derick Los Angeles, CA

After checking on all the reviews, calling the companies and speaking with the representative, I picked Byte. Thank you to Daniel M. For all the help.

5 years ago

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Felisha Vigil Rio Rancho, NM

I am so happy to have gone with Byte. I am seeing results so soon and only have using it a month and a half. I cant wait to see different set of " CHOPPERS"

5 years ago

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Amanda Tualatin, OR

I’ve been working with Byte for about a month now and on week 3 of my aligners, I’ve run into a couple minor issues but the customer service team has been fantastic and have been able to resolve everything for me.

5 years ago

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Heather Tartt Summerville, SC

Just ordered my byte aligners and I’m so excited. So far the process has been so easy and awesome. The staff has been quick and very attentive to all my questions

5 years ago

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Nimesh Chheda Columbia, MD

Great futuristic company, love the value for money, ease of use, and fast response times of support team. It will give all other dentists and providers a run for their money

5 years ago

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Soya Las Vegas, NV

I truly enjoy the customer service with Byte, not only are agents supportive throughout the process, but also patient. I am excited to make long waited changes with this company.

5 years ago

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Kelsey O'Leary Antioch, TN

The customer service and quality of their products is the best I could’ve asked for. Instant feedback and real open and honest people to help you meet your needs.

5 years ago

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Craig Bowman Prairieville, LA

I went with Byte after reading a lot of reviews and I am glad I did! My smile looks awesome and the Byte team is so great to deal with. I highly recommend this company.

5 years ago

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Shelby Wilson Portland, OR

I am so thankful for Byte! My teeth are getting straighter and straighter every week. Great product, a great experience, and awesome customer service team!

5 years ago

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Tyler Eckert Canoga Park, CA

This company is nothing but exceptional when it comes to customer service. They had my aligners out to me sooner than expected and deliver fast results!

5 years ago

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Anjelica Williams Birmingham, AL

Just started treatment and so far so good! The aligners arrived quickly, and the packaging was awesome! Can’t say anything bad about this company they been awesome!!

5 years ago

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Jennifer Smith Fresno, CA

Just received my aligners a few weeks ago and so far I'm loving the process; quick shipping, great packaging, good customer service. I'm looking forward to the end result!

5 years ago