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7.4

Overall Score

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Pam

I am 1/3 of the way through my treatment and can already notice a difference. byte has been there for any questions I have had. There is a good chance my rating will be even higher once I have finished.

6 years ago

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Reply from byte

Thank you for your review Pam, we are excited to get you to your new smile!

Dec. 10th, 2019

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Alyssa Humphrey Swanton, VT

Ive been impressed every step of the way! Amazing customer service, affordable, quick treatment and my teeth already look straighter and whiter 4 weeks in! Highly recommend!

6 years ago

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Reply from byte

It's so exciting to be able to notice results so soon, but we can't wait to get you to your new smile :)

Dec. 10th, 2019

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Mark Jones Goshen, IN

After considering Invisalign and smile club, I’m am glad I went with byte. The customer service and lifetime warranty can’t be matched by no one in the business.

6 years ago

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Reply from byte

Thank you so much for choosing the byte family Mark :)

Dec. 10th, 2019

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Monica St. Petersburg, FL

The whole process has been easy and way better than regular braces! My smile looks amazing and I’m not finished yet. Their customer service is fantastic!

6 years ago

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Reply from byte

We can't wait for you to see your new smile Monica, thank you so much for your review :)

Nov. 27th, 2019

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Bobby Lynn, MA

Remarkable customer service! They work hard to ensure their customers are happy. The aligners are working great and they are minimally noticeable. A+!

6 years ago

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Reply from byte

Thank you for your review Bobby :)

Oct. 28th, 2019

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Samantha Melick North Pole, AK

Customer service very helpful and fast, both text and email. Aligners got here very fast also, considering I live in Alaska! Will absolutely recommend byte.

6 years ago

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Reply from byte

We love speedy shipping, don't you?! Thank you Samantha for your review!

Oct. 29th, 2019

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Ronda Baxter Wayland, MI

Love em'! Have seen results since week 1. I would recommend them to any of my friends and family. Kit is well made, didn't look cheap so I wasn't afraid of using the aligners. Staff has been helpful when needed.

6 years ago

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Reply from byte

Don't be fooled by our accessible prices, we bring the quality too! Our aligners are made of medical grade BPA free plastic and are 88% more stain resistant than industry standards. Thank you Ronda!

Oct. 29th, 2019

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Chris Morganville, NJ

I thought the product was great and the team was very involved every step of the way. If there were any issues or questions, they were there to help and answer everything.

6 years ago

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Reply from byte

Thank you for your review! We do everything we can to ensure we're here for you every step of the way.

Sep. 30th, 2019

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charles venezia

the price was low and had multiple options to pay. the customer service was fantastic and can not be beat. the process was fast and easy to get through.

6 years ago

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Reply from byte

Thank you for your feedback! We're SO excited to get you to your end results.

Sep. 25th, 2019

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Kassie Uhrichsville, OH

I’ve been using byte for 5 weeks now and I am so happy I went with them. My teeth are shifting so fast already! Can’t wait to see them at the end!

6 years ago

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Reply from byte

Thank you SO much for your review! We're happy you chose us for your aligner needs too, and we can't wait for your results :)

Sep. 30th, 2019

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Melissa Marysville, MI

Very easy to do! Excellent customer service experience! Very fast service, as my aligners arrived almost 2 weeks earlier than expected! I wish I had found this sooner!

6 years ago

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Reply from byte

Thanks for your review! Our customer service is pretty great, we agree ;)

Sep. 27th, 2019

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Jackie Wynja Sioux Falls, SD

Love my byte aligners so far! I am on my 6th week and couldn’t be happier. My teeth have already moved so much and can’t wait to see the end results! Thanks, Byte!

6 years ago Edited September 14, 2021

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Reply from byte

Thanks for the 5 stars, Jackie! Can't wait for your new smile.

Aug. 9th, 2019

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J McDonough Mableton, GA

Great customer service. Superior product, packaging, customer service and consistent communication and support throughout the process. Love my aligners and my new smile!!!

6 years ago

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Reply from byte

We are so excited for your new smile!

Jul. 17th, 2019

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Aiza heeter White Haven, PA

Best experience. Its really easy to get started. The aligners came fast. Financing is really stress free & good terms So I’m excited for the results.

6 years ago

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Reply from byte

We're so excited for you!

Jul. 17th, 2019

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Sasha Acosta Hutchinson, KS

I've had a great experience with Byte ! I feel that my smile is such much better now. Also, customer service was always helpful and quick to get back to me !

6 years ago

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Reply from byte

Thank you for being a part of the byte family, Sasha!

Jul. 1st, 2019

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Robbie Encino, CA

Awesome customer service! Happy with my byte advisor walking me through the steps. Just started my treatment journey and cannot wait to see the results.

6 years ago

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Reply from byte

Congrats on your new smile, Robbie! Happy we were able to provide you with excellent care.

Apr. 25th, 2019

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Kevin Portland, OR

This product has changed my life. I can now smile with complete confidence! I am soo grateful for byte. Thank you for changing my life for the better!

6 years ago

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Reply from byte

We are so happy we get to be a part of that journey for you, Kevin!

Apr. 25th, 2019

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Enrique Gomez Long Beach, CA

Great product. The hyper byte thing is a little weird to get used to but it definitely sped up my process (I'm just comparing it to friends who had the smile club).

6 years ago

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Reply from byte

"If you're not first, you're last." -- Thanks for the review Enrique! If you need any help with the HyperByte, please reach out! We're literally right her for you. 🦷❤️

Mar. 6th, 2019

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Jenny Johnson Macomb, MI

For the most part, I like byte because my teeth did move into better alignment; however, my plan estimated 6 months and it took an entire year for completion. They told me some teeth move slower than others which can be true but if I had chosen an in person system at least I would have feedback and someone monitoring my progress.

3 years ago

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Reply from byte

Thank you for your feedback, Jenny!

Feb. 21st, 2022

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Giovanni Saputo Macomb, MI

I am a satisfied at home aligner customer via byte. My program was 16 weeks. It took me 19 weeks but my smile is much better. Not major changes but I feel better about my teeth.

3 years ago

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Reply from byte

YAY!! So happy to hear this, thank you for writing in!

Jan. 31st, 2022

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nikki San Dimas, CA

I am almost done with my treatment and I have had a wonderful experience! I use bite at nite and there has been not issues. The representative have also all been very friendly and helpful with any questions I have.

3 years ago

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Reply from byte

Thanks Nikki! We are so happy to hear this!

Jan. 24th, 2022

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Francesca Betts Pittsburgh, PA

Byte aligners have been great so far. I’m on week and almost done with my top aligners and very happy with the results! They are a little painful on the first day but after using the hyper byte they feel fine.

3 years ago

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Reply from byte

HyperByte is our best friend and a great tool for treatment with our clear aligners! Great to hear this, thank you :)

Jan. 6th, 2022

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Celina Carriero Encinitas, CA

So far so great! We are completely happy with my sons progress with the BYTE program. It’s only been 3 months and we’ve already seen nice improvement, and it’s half the price of braces!

3 years ago Edited December 30, 2021

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Aligning smiles has never been so easy!

Jan. 3rd, 2022

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Kama Marsh Phoenix, AZ

I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

3 years ago

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Reply from byte

Thank you for the amazing review, Kama! We love to hear amazing experiences from our customers. We can't wait to see you show off that new smile 😊

Dec. 15th, 2021

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Leslie Guinevere CA

My experience with Byte has been easy, breezy and care free. My teeth are moving back to their correct position and it’s only been a few months. I’m so excited to see the results. Byte is the best.

3 years ago

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Reply from byte

Thank you for the awesome review, Leslie! We do what we can to provide an easy, fun, and stress-free experience for every customer. We can't wait to see you show off your new smile 😊

Dec. 15th, 2021

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Shyanne Oklahoma City, OK

I’m so happy with my results so far. I’ve gone to the people at byte with all of my questions and they are so fast at getting back to you and helping with any concerns you have.

3 years ago

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Reply from byte

We are so happy to hear this! We are thrilled for you and are here if you ever have any questions.

Dec. 21st, 2021

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Shelly Timms Atlanta, GA

Byte has been amazing and the customer service team is absolutely amazing to work with. They are there every step of the way and care about your smile as much as you do! Definitely recommend!

3 years ago

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Reply from byte

Thank you for the amazing review, Shelly! From the moment a customer purchases their impressions to the moment they get their retainers, our care team is there every step of the way. We are happy to help if you ever have any questions 😊

Dec. 17th, 2021

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Koerrea LR O'Fallon, IL

I will give them a 4 just based of the responsiveness and the politeness of the employees in customer service. They where a bit pricier than the company I actually went with. That's a big deal for me. I was looking for a braces alternative for my teenage son. They responded quickly to questions via email/chat/get more information options.

4 years ago

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Reply from byte

Hi Koerrea, thank you for your feedback. We are happy to hear that our team was able to answer your questions. We understand that Byte is not for everyone, and that is okay. We are happy to hear that you found an option that works best for you to get your dream smile. We are standing by for support if you ever have any questions😊

Dec. 17th, 2021

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Lisa Houston, TX

Upon researching I Contacted this company for recommendations to make my teeth straighter . Was given various pictures , referral to visit there office . Went and loved the experience . The price was affordable . Will definitely think about using them.

4 years ago Edited December 7, 2021

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Reply from byte

Thank you for your feedback, Lisa. We know that this is a big decision and it is important to have all the information you need before deciding. We are happy to hear that our team was able to help in your research and answer all of your questions. We are standing by for support if you ever have any additional questions.

Dec. 17th, 2021

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Chris Bunton

The fact that the instructions were easy to follow and the kit was very organized. I only had to wear the byte liners for 10 weeks so I feel that I should have gotten a bigger discount since my adjustment time was less than other individuals that had them for 3 months and longer

4 years ago

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Reply from byte

Thank you for the amazing review, Chris! We do what we can to provide every customer with an experience that works best for their lifestyle and needs.

Dec. 15th, 2021

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Sirdriz77 Fairfield, CT

Overall my experience has been good, but the remote monitoring isn’t as thorough or seamless as I thought it would be. If you’re willing to take the initiative to follow up on your own then it’s definitely worth the cost. I’m very happy with the way it looks so far.

4 years ago

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Reply from byte

Hi there, thank you for your feedback. Our goal is to ensure that every customer is getting the support they need throughout treatment. Here at Byte, we're proud to offer a remote clear aligner experience. As Byte treatment is more independently guided than traditional orthodontics, there's more freedom to monitor your own treatment while still following the guidelines provided by the Byte team. This said we do need to have check-in policies in place to ensure that our customers achieve their treatment goals. We can understand your frustrations and we can assure you that our team is standing by for support to help with anything you may need. You can reach our team at support@byteme.com or give us a call at 877-298-3669.

Dec. 14th, 2021

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Chelsi Day Ghiorzi Columbus, OH

These were fine. The kit arrived well and complete. The process made sense but didn't work as marketed. They customer service is poor. The customer has to make all the effort, the company doesn't reach out and follow up. If there's any issue, the answer is always to just go back a set and stay in it longer. Its pretty frustrating. My top teeth got to a place that I'm happy enough with. I gave up on my bottom because they weren't working as expected. I wouldn't recommend unless you only have very tiny adjustments to make.

4 years ago

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Reply from byte

Hi Chelsi, thank you for your review. Once treatment has started, we send periodic check-in emails to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Dec. 7th, 2021

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mandy g Indianapolis, IN

The process has been easy so far from taking the templates for the aligners to receipt and swapping them out each week. Instructions are clear and easy to follow, if you have an issue Byte team is right there to help! I am not through my treatment but they have been helpful for what arose so far.

4 years ago

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Reply from byte

Hi Mandy! Thank you so much for leaving this awesome review. We are so happy to hear about your experience so far and we can't wait to hear what your new smile does for you!

Nov. 29th, 2021

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btate1027 Charlotte, NC

Great experience so far. I'm about halfway through my aligners and I have seen a lot of progress. The customer support team is also very helpful and I know they will guide me to make my smile perfect!

4 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 😎

Nov. 19th, 2021

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Amber Zrust Sterling, IL

Absolutely awesome bike experience so far. The customer service has been great with checking in AND my sons before and after photos are almost unbelievable. These results in just 5 months with no braces?! Incredible.

4 years ago

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Reply from byte

Hey Amber! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out- we are just a call or email away! 😊

Nov. 15th, 2021

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Shaun Sharp Midland, TX

I absolutely love my aligners! They have given me more confidence! I hated my smile before and wanted straighter teeth without having to spend thousands of dollars. Byte gave me that opportunity!

4 years ago

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Reply from byte

You got us smiling from ear to ear, thank you so much for your feedback! Plenty of goodness to share 😁

Nov. 8th, 2021

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Jodi McCue New York, NY

I'm on week 3 of Byte and can already see movement in my teeth! Excited for the progress and to see my teeth when they are done. Customer service has been quick to respond and pleasant to work with.

4 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Nov. 3rd, 2021

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Vienna Friday Harbor, WA

I am grateful to the Byte team for helping me achieve the smile of my dreams. I'm drawing near the finish line now, and they have always been kind and helpful throughout the process.

4 years ago

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Reply from byte

Hey Vienna! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 1st, 2021

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Jessica Dahlberg Brookfield, CT

I am very happy with the Byte process. The aligners are comfortable and my smile is getting better each week. Customer service is helpful with any questions or concerns I have. I would recommend Byte to anyone looking to improve their smile.

4 years ago

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Reply from byte

From start to finish our team is here to make sure you feel comfortable and supported throughout your Byte journey! We cannot wait to see how your smile progresses each week. We hope you'll share some results photos with us :)

Oct. 25th, 2021

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Shannon Pesce CA

It’s been fairly simple to set up the program and I’m happy with the results of my teeth so far; I’m almost near the end of treatment. I’m using the night plan. One bottle of the cleaning/brightening foam is included but it’s not enough so needing to purchase another is expensive, but other than that, I would recommend this program.

4 years ago

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Reply from byte

Hi Shannon! Thanks so much for writing in and sharing about your Byte journey. We are so happy to hear you are seeing results that you're loving :) Throughout your Byte journey, we run different promotions for you to snag Byte goodies including our BrightByte whitening foam! To learn more, give us a call at 877-298-3669 and our team can give you all the details!

Oct. 25th, 2021

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Sarah Vandermyle Gawler, SA

Byte is amazing! I have seen a great improvement in my teeth and smile within only weeks of treatment. The staff are incredible and provide a lot of help and fast response. I am happy with my progress so far!

4 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Oct. 13th, 2021

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Alma Mount Airy, NC

My experience so far with byte has been great. My results so far have been amazing. Customer service is very polite and very attentive. Respond very quickly to my emails. Highly recommend.

4 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Alma :) We can't wait to get you to that last step.

Oct. 13th, 2021

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Theilera Saint Paul, MN

Byte has changed my smile! Now I am always ready to show my teeth off!! I feel more confident in my modeling and acting! The process was simple and they laid it out perfectly!

4 years ago

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Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Oct. 13th, 2021

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Shawna Rodriguez Visalia, CA

I am currently in the middle of my aligners and I have been happy with my progress. The process was easy to get set up, the aligners have been easy to use and the results have been good so far. Byte has been easy to get a hold of with concerns and respond back quickly.

4 years ago

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Reply from byte

Hi Shawna! We are so happy to hear about your progress so far and are thrilled our customer care team has been able to support you through your journey. We cannot wait to see how your smile progresses each week. Please don't hesitate to reach out with any questions you have :)

Oct. 19th, 2021

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Mond Ray South Pasadena, CA

I've been using byte for quite a bit of time, mostly due to my teeth condition. One thing I really liked about byte was the customer service. Whenever I needed help or needed to redo the impression, they did not hesitate to help out. As for the effectiveness of the aligner, I'd say it depends on how good/bad your teeth are currently aligned.

4 years ago

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Reply from byte

Our goal is to make sure that every customer is getting the support they need throughout treatment. We are thrilled to hear our team did just that. We are excited to see your new smile! Thank you for the great review, Mond.

Oct. 11th, 2021

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Maari Christante The Dalles, OR

My teeth are so much straighter. I love it! Even though my program has gone on quite a bit longer than initially planned,(I've had to do a few rounds of different aligners to get them just right), the Byte team has stuck by my side. They've been responsive and helpful to make sure we get it right. I'm so grateful and enjoying my updated smile :)

4 years ago

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Reply from byte

We are so happy to hear that you are enjoying your new smile! We stand by the results we promised and will do everything we can to get you there in the safest way possible. We are standing by for support if you ever have any questions. Thank you for the great review, Maari!

Oct. 11th, 2021

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Amanda Fastert Broomfield, CO

I would recommend Byte to anyone who isn’t completely happy with their smile. I love that I saw great results, quick and without ever having to leave my home. The instructions and process are very clear. The customer service is also great!

4 years ago

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Reply from byte

Thank you for the amazing review, Amanda! We do what we can to make this process as easy, seamless, and stress-free as possible. We are happy to hear that our team has taken such great care. If you ever have any questions, we are standing by for support!

Oct. 10th, 2021

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serena jones Fairfield, CT

So far, it’s not perfect but it is still pretty good. The aligners fit well, the customer service can be hit or miss with getting through, but I’ve always managed to get small issues resolved quickly after reaching someone. I’m happy I decided to try this.

4 years ago

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Reply from byte

Thank you for your feedback. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and apologize for any delays. You can also reach our team by phone at 877-298-3669. We are thrilled to hear that overall you are happy you decided to try Byte. So are we, and we can't wait to see your new smile!

Oct. 10th, 2021

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Lauren R Easton, PA

So far so good!! My teeth are getting straighter really fast! Its painless and i’m so happy I decided to go with Byte after so many options. Their customer service is stellar.

4 years ago

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Reply from byte

Hi Lauren! We are so happy to be on this journey with you! Our whole team is dedicated to giving you the smile of your dreams and we are so happy to hear about your experience. Thanks for the awesome review :)

Sep. 22nd, 2021

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Vivian Probst Neenah, WI

The byte team is always friendly and helpful. Their products are excellent. I look forward to getting up every day to watch my teeth as they become more aligned. I can feel that it's working!

4 years ago

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Reply from byte

Thanks for writing in and sharing about your experience. We are so happy to have you a part of the Byte family :)

Sep. 22nd, 2021