Name: byte
Rating: 4.3

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Melissa Alfaro , VA

I love the customer service. The ease of use of the impression kits, and the hyperbyte offered made in home teeth straightening as painless as possible.

4 years ago

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Aneri Patel Los Angeles, CA

I really liked the customer service and quality of product I received. The pricing is very fair, especially compared to the treatment options offered at dental offices!

4 years ago

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Krista Schneider Idaho Falls, ID

Byte is easy to use and the NightByte plan works great for me, so that I can be free of the lisp of wearing the aligners while I am conducting interviews and attending meetings.

4 years ago

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Nate Brooklyn, NY

I’m really impressed by how caring and helpful my advisors are. Amazing service and spectacular product. Would recommend this to anyone seeking aligners!

4 years ago

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Lorraine Lissette Richardson, TX

On my second week of byte aligners. My experience has been very easy and comfortable. My aligners got to me faster than expected and I'm looking forward to the end result!

4 years ago

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Suzanne Kamal Monroe, CT

Overall good experience for the price...almost at the of my treatment Customer service can be frustrating,...if you need to speak to someone you can’t pick up the phone and think your going to get someone on the phone. I’ve learned better ways to contact but responses can be delayed.

4 years ago Edited September 14, 2021

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Alice Knight Las Vegas, NV

I couldn't be happier! I loved how fast the impression kit and aligners arrived. Very glad I had 2 chances to get my impressions done. I love the hyperbyte!

4 years ago

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Eric Gonzalez ,

5 stars for Byte. The process to get started was super easy, customer service is always helpful, and the aligners are very comfortable. Would recommend to anyone!

4 years ago

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Jennimckim San Antonio, TX

Finally fixing my smile with Byte is the best thing I’ve done in a long time. Very little discomfort and the customer service is on point. I’m glad I went with them

4 years ago Edited September 14, 2021

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Stacey Nashville, TN

Byte is an amazing company! From the first email to inquire about the product to the super fast delivery of the Aligners I have been impressed at every step.

4 years ago

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michelle becerra Chandler, AZ

My experience has been wonderful. My byte advisor was super helpful, the aligners fit perfectly with no discomfort or needed adjustments. I’m excited for the final result!

4 years ago

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Vern North Hills, CA

Great customer service and the process of getting my kit was easy and fast. Looking forward to see how great my smile will improve at the end of the treatment

4 years ago

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Jacqueline Fort Worth, TX

I had been looking into getting aligners for about a year. Read so many reviews and Byte seem like a good choice. I have not been disappointed! Great customer service too!

4 years ago

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Tina Ellerslie, GA

They weren’t pushy about their product and were very straightforward about the process. I haven’t experienced any problems and I would definitely recommend them!

4 years ago

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Caroline Chang ,

Giving it a 4 because I am still only about half way thru my program.. happy with results so far but if I had to rate the customer service they provide alone.. it would have been a 5 star for sure

4 years ago

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Autumn Sutherland Farmington, NM

The Byte Team has made the process so simple & easy! They are polite & professional. Plus I received my alignments way sooner than they planned! 10/10 would recommend

4 years ago

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Kallon Brima Dorchester, MA

A big shout-out to the Byte team my gap has close, but still waiting my last set of retainer. Great customer service, easy to used technology, my process was very fast it lasted about a month..

4 years ago

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Tiffany Berg Chehalis, WA

The customer service is top notch! I have no complaints. My teeth are getting straighter and I am feeling better about myself. Byte is truly changing my life!

4 years ago Edited September 14, 2021

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Cassandra Smoochie ,

I have had amazing customer service with byte thus far however I cannot rate my overall experience as I haven't received my aligners yet. I wish the interest was not so high. However it is still cheaper than braces

4 years ago Edited January 10, 2024

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Lizetta Waynesboro, VA

I am incredibly happy with the experience I have had so far with Byte. Completing my impression kit was so simple and I’d refer any friend to this company!

4 years ago

Reply from byte

Hi Lizetta! We're SO excited to get you started on your treatment! Don't hesitate to reach out with any questions you may have :)

May. 14th, 2020

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Olivia Wachter Denver, CO

2 months into my Byte treatment and I have already noticed a difference in how straight my teeth are. I am also impressed with the quick and helpful responses from the customer service team.

4 years ago

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Patricia DePrisco Jupiter, FL

I love that the customer service is on top of any concerns you might have when you are in your program. As far as dislikes as a family I don’t have any I’m pretty happy

4 years ago

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Steph Miami, FL

AMAZING! Couldn't be happier with my choice :) The payment process was super quick and easy. My aligners feel great and never bothered me. My teeth look and feel amazing.

4 years ago Edited September 14, 2021

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Sameer Qureshi Mount Sinai, NY

Byte has been super responsive and communicating well throughout this entire process. I am having a good experience getting my teeth straightened using these aligners.

4 years ago

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Ben Lagow Garland, TX

The overall experience is very good. Customer support is very responsive. I am not quite done with the treatment and I already see results with straighter and whiter teeth.

4 years ago

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Lisa Highland, CA

Customer service is unmatched! You feel like you have a best friend helping you after you complete each step of the process! Transparent pricing and processes!

4 years ago

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kathleen butler Santa Monica, CA

I am happy with the process it has been easy to follow all the steps send it in they reach out quickly and you have one rep helping you the entire time

4 years ago

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Wendy Warren, OH

I’m seeing real progress! I’m 67 and have always wanted to get my teeth straightened. So far my experience has been good. I can’t wait to see my final results! You’re never too old!

4 years ago Edited September 14, 2021

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Destiny Castel Pacoima, CA

As I was looking for Aligner there are so many companies and the best one after looking for a while was BYTE. They have very great customer service and they work fast.

4 years ago

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Emma Covington, LA

The company representatives were very nice and knowledgable in helping me to made my first order. I cannot wait when my aligners will be made and shipped to me.

4 years ago

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Jeff Saint Joseph, MI

The whole Byte team is very customer oriented and make the process easy. They’ve been great to work with. I’m very satisfied with how things are going. I would recommend Byte to anyone without hesitation.

4 years ago

Reply from byte

This is amazing! Thank you for your recommendation.

May. 14th, 2020

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Angie Johnson Plant City, FL

Really am impressed with the customer service and promptness with this company! I can't wait to get my new aligners and my new bright straight smile!!!

4 years ago

Reply from byte

Our care team does just that- we care! Thrilled to get you to your final result, Angie :)

May. 14th, 2020

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Rn Don The Bronx, NY

I am yet to begin my treatment plan. Customer service has been good. You should be able to pay via a debit card instead of credit for the 6 month payment plan. Not every uses a a credit card and it creates and inconvenience.

4 years ago

Reply from byte

Hi there! Thank you for your feedback- at byte, we always want you to know that we hear you, and we're always doing our best to make changes that work best for you. We're happy to pass along this information :)

May. 14th, 2020

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Stephani Hardy Pasadena, CA

This is so easy. Easy to take the molds. Easy to use the braces. And you are doing it on your own timeline. No dentist office! Great customer support as well!

4 years ago

Reply from byte

We're pleased to offer a treatment that works with your needs. Our care team does what we can to ensure a smooth experience from start to finish. Thrilled to get you to the end result.

May. 13th, 2020

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Lacey Thompson Dallas, TX

I was a little skeptical at first, but I learned that this really has worked. I can see a huge difference! I have a few weeks left and cannot wait to see the final result!

4 years ago Edited September 14, 2021

Reply from byte

Woohoo! We're excited to get you started on your treatment- We're here for any questions you may have!

May. 13th, 2020

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Steffen Baker Miami, FL

So far through this process, the best experience for me has been getting constant help and advice as well as fast communication and responses to all the questions I had.

4 years ago

Reply from byte

We do our best to provide you with the best care possible, from start to finish. Thank you for being a part of the byte family!

Apr. 9th, 2020

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David Tchanturia Secaucus, NJ

No No and No.. Their customer service is absolutely clueless of ongoing situation, they just read of the computer screen and give you an update. I had 3-4 impressions taken and they can not get me the aligners to have my teeth finally fixed and finalized, it has been 6 months now. So their claim of a 3 month or within certain time alignment claim goes down the drain, since it has been 6 months or more and I am still going back and forth with this company about proper alignment. I am only %80 done and I still have a bottom tooth which keeps going in and out every single day, unless I put the aligner on at night, this is not a good statistic. If my tooth keeps moving back and forth every single day for the rest of my life, my guess is it will "fall off" day... Anyways, I am not %100 satisfied and all they do is just sweet talk you and try to provide "excellent" customer service. which is not enough, results are the most important factor here. And one last piece of information... There are only very small number of websites that allow for a negative feedback to be posted, try to go on their site and post a feedback, all they are displaying is positives and happy customer reviews.. by which any company can achieve stellar results and satisfaction ratings... FAKE... I DO NOT RECOMMEND THIS COMPANY.... P.S Make sure not to pay them completely, in case such problem arises in your station you can have a leverage...

4 years ago

Reply from byte

Hi David,

We appreciate your feedback. We take each treatment very seriously. Per patient privacy laws we are unable to speak more on any specific treatment via a public platform, but we're happy to help if you could send us an email to our support!

Mar. 21st, 2020

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kimiiloove South Yarmouth, MA

I had such a great experience with byte. It was super easy! The customer service is also very nice and helpful and im really happy to have chosen byte as my smile assistant.

4 years ago

Reply from byte

Our care team does their best to ensure you have a smooth and pleasant experience, from start to finish. We're so happy to be with you on this journey!

Apr. 7th, 2020

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Heidi Lusk Las Vegas, NV

convenient, fast and easy! Byte aligners are great, my teeth have straightened faster than expected! If you want straighter teeth, byte is the way to go!

4 years ago

Reply from byte

We're so happy to hear you're loving your results! We can't wait to keep it going, Heidi :)

Apr. 20th, 2020

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Astrid Medina Miami, FL

I loved Byte. I'm almost ready with my treatment and I'm really happy with the results. The treatment is not painful at all, and the customer service team is great.

4 years ago

Reply from byte

So close, Astrid! Can't wait to get you set up with your final result!

Apr. 9th, 2020

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Kelsi Bradley Conroe, TX

Byte has great customer service and a great advising team! They answered all my questions and concerns thoroughly! I can’t wait to get my Aligners in the mail!

4 years ago

Reply from byte

SOON! We're so excited to get you started!

Apr. 9th, 2020

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Kat Corona, CA

Excellent customer service. Fast replies and very simple process. Byte is perfect for anyone who wants to align their teeth from the comfort of their own home!

4 years ago

Reply from byte

So easy, right?! Thank you for your recommendation!

Apr. 1st, 2020

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Jasmine P Toccoa, GA

So far so good ! I love byte! Customer service is great and my treatment has been going well so far. I love my hyper byte it has helped me with any pain or discomfort!

4 years ago

Reply from byte

We can't wait to keep it going to the very end of your treatment ;) Thank you for being a part of the byte family!

Mar. 23rd, 2020

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Fatima Tellez Castle Rock, CO

Super easy and convenient to do the impressions at home! Customer service was amazing! Answered all my questions and helped sign up for their payment plan!

4 years ago

Reply from byte

Thank you for your review! We can't wait to get you to that ultimate result.

Mar. 12th, 2020

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Moussa Keita Portland, OR

Yes, I’m looking forward to this new journey. Byte has been very helpful and can’t wait to see my new smile in a couple of months. Thanks again to Bytw

4 years ago

Reply from byte

We can't wait to get you to that final step, Moussa!

Mar. 21st, 2020

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Mmie Dallas, TX

I can’t wait to start my treatment! Everything from the professional and fun impression kit to the personalized help in the purchasing process has been a breeze.

4 years ago

Reply from byte

We're so happy to hear it's been great! Can't wait to keep it going and get you to those final results!

Mar. 21st, 2020

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Cc CMC Kansas City, MO

I just placed my aligner order but so far the customer service has been great! Very helpful, friendly and quick! I’m so excited to start this process!

4 years ago

Reply from byte

We're just at the beginning- it only gets better from here! Thank you for joining the byte family!

Mar. 21st, 2020

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Billie Ruth Bingham Keller, TX

This company is the best for getting a great smile without any hassle. They are quick to respond to any questions and even have a LIFEtime guarantee. Check it out.

4 years ago

Reply from byte

Thank you for your review! It means everything to us to get you to your desired results.

Mar. 11th, 2020

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Edgar Ramirez Houston, TX

Do not throw your money! I’ll try to make it as quick and simple possible. I was excited about this treatment as all of you, I placed my order on 7/2019 my treatment was supposed to be done by 10/2019 we are in March/2020 & I’m continuing my treatment. Once you finish your “whole treatment” it’s not over! You will have to order aligners every 3 weeks! Why? Because they only send you 3 sets at a time and do ground shipping, I’m currently waiting on more aligners as I type and I’ve been waiting FIVE weeks! All they have to say is “I’m sorry” I just got off the phone and asked if they could overnight to compensate my LONG WAIT TIME, they said no. So don’t expect to get sitting overnighted, all they want it their money, I paid my treatment in 3 months, everything went down the drain after that. BTW I had braces as a teen so don’t think I had crazy crooked teeth. I can still see myself wearing aligners for AT LEAST 4 more months.. Do yourself a favor and go elsewhere.

4 years ago

Reply from byte

Hi Edgar,

We appreciate your feedback, and would love to look into this further so that we may address your concerns. Please reach out to us directly via our support email at or 877-298-3669. We're happy to help get you taken care of.

Mar. 6th, 2020

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Elda Martinez Burbank, CA

Would definitely recommend Byte to anyone considering aligners. Their customer service is excellent. They have a really buttoned up operation over there.

4 years ago

Reply from byte

We appreciate your review, Elda! Thank you :)

Mar. 11th, 2020