Name: byte
Rating: 4.5

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Becky Hall Ashton, ID

I have used the Byte Aligners for about 6 months. They have been attentive to my needs. My teeth are moving into place and I only have to wear braces at night. It's a great plan and I recommend it to everyone.

4 years ago

Reply from byte

Hi Becky! We are so excited to hear you are seeing noticeable results in your smile transformation. We do what we can to offer a treatment plan that works with everyone's lifestyle and we are happy to hear the nighttime plan has been working for you :) If you ever have any questions or concerns, please do not hesitate to reach out!

Sep. 22nd, 2021

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Jonathan Cuppett Denver, CO

I have been using my aligners for over a month and so far the whole experience has been very positive. Taking the impressions was easy and the aligners fit well and come in separate pouches for each week. If you are considering at home aligners then Byte is a good choice.

4 years ago

Reply from byte

Yay! We know you're only a month in, but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

Sep. 22nd, 2021

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Sara davis Decatur, TN

I am been beyond thrilled with my experience this far with byte and I’m. In week 3 and already noticing changes. I can’t wait to continue to see my results. They have the best customer service by far.

4 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 22nd, 2021

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Nikki Cody Marion, VA

I am about halfway through my treatment and I can see a huge difference in the placement of my teeth! The only complaint I have is that a few of trays didn’t align so I was instructed to trim them down to fit, making them less comfortable. Overall, this has been a pleasant experience!

4 years ago

Reply from byte

Thank you for your feedback, Nikki. We are happy to hear you are seeing progress. We are sorry to hear that they are less comfortable after trimming. If the edges are too sharp you can file them to help with the discomfort. Our team is always happy to help with any concerns or questions. You can reach us by email at support@byteme.com or by phone at 877-298-3669. We are excited to see your final results 😊

Sep. 14th, 2021

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Verified Customer

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Erin E Valentine Cuyahoga Falls, OH

My aligners have definitely worked! There's one gap that's still there (it's the main reason I got the aligners), but I've noticed a difference and have hope that the second half of my treatment will solve that problem too! Thank you Byte!

4 years ago Edited January 10, 2024

Reply from byte

Hi Erin! Thanks for sharing this great feedback with our team. If you have any questions about your treatment or progress, send our team an email, we are always here to support :)

Sep. 10th, 2021

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Penny Pagona Virginia Beach, VA

My teeth are definitely moving into the correct position and I’m only on week 8. I do wish the teeth brightened was a little stronger but straight teeth was my goal and that’s what I’m getting.

4 years ago

Reply from byte

This is so exciting Penny! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 8th, 2021

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Angel Ononogbo Beachwood, OH

My experience with Byte so far has been positive. I am just on my 14th-week aligners, and the difference between my previous smile and now is immense. The customer service could be better; it does take them a while to reply to my emails sometimes.

4 years ago Edited January 10, 2024

Reply from byte

Thank you Angel! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 8th, 2021

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C Collins Calabasas, CA

I am currently in a second revision. I have a few teeth not moving properly, but Byte has been good about the revision process. Apparently, this is common but I wish I would have known prior to starting treatment, because it does get very discouraging to be a week or two out from finishing only to discover you need revision (again).

4 years ago

Reply from byte

Hi, thank you for taking the time to share this feedback with our team. While the 7-day wear time works for most of our customers, there are times when a longer wear-time is necessary. It is our goal to get our customers the smile we projected, but we understand how frustrating it can be to have an extension of treatment. The health and safety of our customers is number one to us and, we want to get you to those projected results in the safest way possible which sometimes does require additional aligners. If you have any further questions or concerns we got you. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Sep. 8th, 2021

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Rachel Coale Lansing, MI

I am a little over halfway with the night program and my teeth are getting back to where they were when I had braces years ago. The process has been simple and straightforward. Full disclosure: I am being compensated for providing a review, words and opinions are my own.

4 years ago

Reply from byte

We appreciate you leaving this review. We may offer a free item to customers for leaving honest feedback, whether positive or negative, so we thank you for taking the time to share yours!

Sep. 1st, 2021

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Anna J Chicago, IL

The process has been pretty seamless and quick getting the aligners and the first couple weeks. I'm on week 15 and there has been good movement on my teeth but not ideal. It has been taking really long with multiple communications and days in between each email before I get a response. After submitting multiple rounds of pictures, the customer service rep just sent me another form to fill out and to re-send the same pictures again. Efficiency is really lacking during the last stretch or if you come across any issues such as the aligners not fitting.

4 years ago

Reply from byte

Hi there, we appreciate your feedback. We want to make sure you feel supported the whole way through. Please feel free to give us a call for immediate assistance at 877-298-3669 during normal business hours MST Monday-Sunday. We are here to help!

Sep. 1st, 2021

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Jennac Orlando, FL

My husband is loving the Byte system. He's excited to see his teeth transition and slowly move into place allowing him to get a straight smile without ever having to step foot into an orthodontist office.

4 years ago

Reply from byte

We are so excited for him! Thank you for sharing this:)

Sep. 1st, 2021

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Sharon Bowerman Schertz, TX

Byte has been easy to use from beginning to end! Be ready to buy though because initial impressions are only kept for a short amount of time. I have a couple weeks left, but I'm very happy with my results so far!

4 years ago

Reply from byte

This is so exciting Sharon! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Aug. 23rd, 2021

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Lisa E Cleveland, OH

I am very pleased with my progress thus far. I am almost done with my 15 week treatment and my teeth are straighter and my smile is brighter. I’m so glad I made the decision to use Byte!

4 years ago

Reply from byte

Wooo! We are thrilled for you. Thank you for choosing Byte:)

Aug. 20th, 2021

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Julie Ann Indianapolis, IN

The byte team really cares about your treatment plan going smoothly. They always check on me to make sure I'm satisfied with the results or have any questions. Would definitely recommend to a friend!

4 years ago

Reply from byte

Our Care team does just that - we CARE! We are so happy to hear that you have been well taken care of. Thank you for taking the time to leave your feedback:)

Aug. 19th, 2021

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Rebekah Duncan Topeka, KS

I like the simplicity of Byte and the quality of their products. The only thing that I would change is maybe to include video consults with the orthodontists/professionals at specific intervals; first day, after 3 weeks, 6 weeks, 9 weeks, 12 weeks.

4 years ago

Reply from byte

This is great feedback! Thank you for your review and we are so excited for you and your new smile:)

Aug. 18th, 2021

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Imani J Kalamazoo, MI

I like how helpful byte is! I would say my only complaint is I wish I was answered back a tad quicker, but for my experience and the customer service I've been provided, it has been nothing but amazing!

4 years ago

Reply from byte

Hi there. We appreciate your feedback and want to assure you that our team is working hard to cut down our response times and make sure all our customers are being helped as soon as possible. We are so happy to hear that our team has been helpful in answering all your questions. Any time you need assistance, please do not hesitate to give us a call or shoot us an email :)

Aug. 11th, 2021

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Jenni Swinney Greenwood, IN

So far my Byte experience has been wonderful. I wanted to fix my smile (it's a big one) without braces & without breaking the bank. Byte is delivering on both those & my teeth are getting whiter with BrightByte (an extra bonus!). I have a couple weeks to go & am excited to see my final results!

4 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!

Aug. 9th, 2021

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Ingrid J The Bronx, NY

This aligners are amazing! Quick results , such pretty packaging and storage and awesome sales reps they are so caring and thoughtful… quick to answer anything at anytime ! It’s been such an amazing transition!!

4 years ago Edited December 22, 2021

Reply from byte

We are so excited to hear that you are already seeing the progress in your smile! We can't wait to see those final results. Thank you for the great review, Ingrid.

Aug. 6th, 2021

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Caitlin Wallace Kingsport, TN

Byte is an amazing alternative to the traditional braces! I love that it’s nearly painless, hassle free, and fairly inexpensive! The byte advisors keep in touch and are very helpful also!

4 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Aug. 4th, 2021

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Renee from MI Saginaw, MI

Byte has a friendly and knowledgeable customer service team, quality product for the price, and a user friendly website with a patient portal. I'm two weeks into my treatment and couldn't be happier.

4 years ago

Reply from byte

This is amazing! Our goal is to have every one of our customers supported from the start to their last step.

Jul. 28th, 2021

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Rayecy Fei Las Vegas, NV

It has been great experience so far. Couple hiccups but I got great advisor to help out to speed everything faster. I need to shout out John which is one of the byte advisor he is one of the best. A plus on customer service!

4 years ago

Reply from byte

Woohoo, Rayecy! We are so excited for you. Thanks for sharing this awesome review :)

Jul. 28th, 2021

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AJ P Alexandria, VA

I had braces before I switched to clear aligners with Byte and it has been the best decision I've ever made. My teeth and mouth feel better and their customer service is fire!!!

4 years ago

Reply from byte

This makes us so happy to hear. We are so happy our team has been able to assist and that you are loving your smile transformation so far! Thanks for the awesome review :)

Jul. 21st, 2021

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Mary Hardy Charlotte, NC

Byte is amazing!!!! From day one, they have always kept in touch and they make the process super easy. I would recommend this to anybody who doesn’t want traditional braces.

4 years ago Edited September 14, 2021

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

May. 20th, 2021

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Rory San Francisco, CA

My teeth have moved in the right direction, but I've needed to do a few remolds as my teeth may not have moved based on where the retainers were suggested. A bit cumbersome to remold but the Byte team has been responsive and helpful.

4 years ago Edited November 3, 2021

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Verified Customer

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Erin

I am getting the run around. Received confirmation email that bottom slingers were being processed in July and nothing. Answering same questions one and over.

1 year ago

Reply from byte

We're truly sorry to hear about the delay and the lack of clear communication. We understand your frustrations. We'd be happy to review your case and get you the information you're looking for as quickly as possible. Please feel free to reach out to us at bytereviews@byte.com, and we'll work to resolve this for you. Thank you for your patience.

Sep. 10th, 2024

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Verified Customer

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Courtney Smith

Wonderful customer service and product! So glad I chose byte!

1 year ago

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Verified Customer

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Jess Celina

5 stars. Very happy with the results and I’m just halfway done.

1 year ago

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Leanna Sanchez

The whole process has been great so far! Great customer service!!

1 year ago

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Mouse E.

Better than the company I used before. They listened to me when I needed more bottom aligners!

1 year ago

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Verified Customer

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LG

I like that you’re given tools to adjust your aligners if needed.

1 year ago

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Verified Customer

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Abby Espino

Byte is the best! Easy process and the best results! Highly recommend

1 year ago

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Verified Customer

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Jonathan Hebert

Amazing, well worth it. I'm so happy with my decision to join Byte

1 year ago

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Verified Customer

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Angie Allen

Good communication, nice packaging, good cost compared to dentist’s price

1 year ago

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Verified Customer

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Amber Aranda

I don't have anything that I disliked. It was very easy to use ect.

1 year ago

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Verified Customer

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Tyler Schwed

Very easy to work with. Have seen some very positive results so far.

1 year ago

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Verified Customer

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Kade

Extremely thorough and invested in your progress throughout the treatment.

1 year ago

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Verified Customer

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Klaus

No true review of aligner fit or progress, long delays in treatment plan updates, teeth straightened somewhat but still not fixed although at last step.

1 year ago

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Verified Customer

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Robin

Customer service was great,took longer than expected but I have seen great results.

1 year ago

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Verified Customer

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Victoria Cardona

Byte is ABSOLUTELY AMAZING!!! Would recommend to anyone instead of braces.

1 year ago

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Verified Customer

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A Rosa

There's always someone to speak to if you have questions or concerns.

1 year ago

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Verified Customer

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jaime white

My teeth were so bad and I wouldn’t smile. Now I smile all the time

1 year ago

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Verified Customer

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Cira Villa

A comprehensive and easy process to straighter teeth. Good experience

1 year ago

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Annette Howze

Love the customer service and support! On week 9 and already seeing results.

1 year ago

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Verified Customer

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Kelly McBride

Convenient, easy to use, great customer service, would recommend!

1 year ago

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Jasmine Ocampo

I haven't seen changes, but it has only been four weeks. I like how I can do it in my sleep.

1 year ago

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Verified Customer

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Erin Torres

The treatment plan is easy to follow, and the teeth whitener is amazing

1 year ago

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Verified Customer

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Madalyn Paquette

It’s easy to do on your own. I fell like I’m saving time and money.

1 year ago

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Verified Customer

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Randi Enge

Overall was pleased with everything, customer service is excellent.

1 year ago

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Verified Customer

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Lynn McRea Woodson San Diego, CA

My teeth almost look perfect! I have a couple of more aligners to be finished.

1 year ago

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Verified Customer

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Janice CA

My teeth did get much straighter, I would recommend it to others

1 year ago