Name: byte
Rating: 4.3

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betelgeuse bettels Brooklyn, NY

If I could give them negative stars I would. my experience with them has been so frustrating and horrible that I am convinced the positive reviews are paid for. please do your teeth and your sanity a favor and take your business elsewhere. Initially, when they devised my plan in 2 days, I received multiple calls per day, text messages and emails from them to try to get me to buy the plan. After I bought the plan and received the kit, I realized that their plan was not correctly aligning my teeth, causing functional issues with my bite, and aesthetic issues in the form of an exaggerated overbite. I reached out to their customer service and was alternatively, rudely dismissed, ignored, told to wait. I am beyond disappointed, I came to them with minor gap issues, that I could live with, but I wanted a better smile, and after I paid nearly 2K, I'm now left with major problems that I now need to spend additional 5K or so to get fixed at an orthodontist.

4 years ago

Reply from byte

Hi there! We do appreciate your feedback. Rest assured, we take each and every concern seriously and we do our best to provide you with the best care possible. We're sorry to hear you've had a less than pleasant experience, and we'd love to reach out to you via email. Per patient privacy laws, we're unable to speak more about your treatment via a public platform, but we're always able to assist via our care team.

Feb. 28th, 2020

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Amber Burkett , GA

Had the best experience so far with the team and the care products given to align my teeth. Starting week 8 tonight and couldn’t be more excited!! 😊

4 years ago

Reply from byte

So close!! Thank you for your review, Amber! Never hesitate to let us know ig you have any questions., We're happy to help.

Feb. 28th, 2020

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Rabea Jarrar Lakeland, FL

My experience has been nothing but positive. From the team to the product itself, to the communication. So far it’s absolutely flawless. Thank you Byte!!!

4 years ago

Reply from byte

Thank YOU! We can't wait to get you to those final results!

Feb. 21st, 2020

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Mel Meyer Elkhart, IN

Loved how fast this actually works!! So glad I took this step! I had a pretty nice size gap between my top two teeth & within 14 weeks its completely closed!

4 years ago

Reply from byte

Isn't seeing results so soon great? We can't wait to get you to those final results!

Feb. 28th, 2020

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Lauren Winter Park, FL

I’ve been using byte for the past month and I’ve definitely noticed an improvement in my smile. Can’t wait till I’m through my treatment and see the final results.

4 years ago

Reply from byte

We're so excited to get you there too! Thank you for your review!

Feb. 28th, 2020

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Justina B Longs, SC

Byte is amazing! I am already on week # 6 and see a dramatic change in my smile. Also customer service is awesome and extremely easy to deal with! Thank you Byte!

4 years ago

Reply from byte

Thank you for your review, Justina!

Feb. 16th, 2020

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Bobbi Marcum Urbandale, IA

I researched a lot of companies looking for the best and I am beyond satisfied by choosing Byte! Their customer service and responsiveness made this a stress free process!

4 years ago

Reply from byte

Research is always incredibly important, especially when it comes to your teeth! Thank you for placing your trust in us.

Feb. 16th, 2020

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Donna Englewood, CO

Amazing company, amazing product, and amazing service! I can't say enough about how great these aligners are. I'm so glad I'm doing this, even at my age! (over 50).

4 years ago

Reply from byte

Thank you for your review! We're pleased to be able to assist at ANY age!

Feb. 16th, 2020

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Naomi Barreto Warner Robins, GA

I'm on week 5 of my aligners and can't be more pleased with Byte. I feel I get the "Chik-fil-a" service & quality from this company! Best decision I made for myself!

4 years ago

Reply from byte

We are so happy you chose byte for your aligner needs, can't wait for your new smile!

Jan. 19th, 2020

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Tricia Bednarczyk Mechanicsville, VA

I liked the results of my aligners but I was originally told by Byte customer service that my insurance covered half. This is false. I know for a fact CIGNA does NOT cover any cost for these aligners, even if you have dental insurance. Once you have the aligners, customer service is non existent and will ghost all of your emails.

4 years ago

Reply from byte

Hi Tricia, we're sorry to hear you've had a less than stellar experience. Our insurance team works to make sure you are aware of the coverage that is provided for your aligners. If you have not yet done so, please feel free to reach out to us directly at so that we can best address this for you. We make sure to respond to each and every email within 24 hours.

Feb. 9th, 2020

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Marqui eneman Fort Worth, TX

I like the amount of time being lower than most other companies. I like that there are payment plans. The only thing I'm not crazy about is not actually having a consultation with a orthodontist.

4 years ago

Reply from byte

Hi Marqui, if you ever have any questions and want to connect with our Orthodontic team simply email our support team! They are available to answer any of your concerns.

Feb. 2nd, 2020

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Ty Napa, CA

I LOVE the Byte program. Im impressed with my treatment and treatment results. The customer service is unrivaled. The payments are affordable and the treatment plan is ideal.

4 years ago

Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Karen Kirn Los Angeles, CA

Byte folks walk with me thru the entire process. It’s easy, affordable and will be successful. I can’t wait to see my new smile! Highly recommend Byte!

4 years ago

Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Mark Hatfield Newton Falls, OH

At first I had no idea what to expect. Im at week 11 of 15 and my teeth have changed so much (for the good). Byte is amazing and Id recommend to anyone!

4 years ago

Reply from byte

Thanks for the recommendation!

Feb. 2nd, 2020

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BethAnn Jackson Shelton, CT

I've been using aligners for about 8 months now and my teeth are whiter and straighter. I get so many compliments that I have a beautiful smile! I like that the aligners are invisible and I can eat whatever I want.

4 years ago Edited January 10, 2024

Reply from byte

We greatly appreciate the five stars BethAnn!

Jan. 29th, 2020

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Tehya Herbert Chicago, IL

The people at byte know what they’re doing! Before I started byte I read many reviews on how great their customer service is and I was not let down!!

4 years ago

Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Pheonah Badu Albany, NY

I love byte's customer service. It's second to none! The treatment also really works. I can see changes in my teeth after 7 weeks of treatment. It's simply awesome.

4 years ago

Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Hope Forest Hills, NY

best customer service! Everyone who works for Byte is smart and knowledgeable and available! I have never waited longer then 12-24 hours to hear back from them!

4 years ago

Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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MandyA70754 Livingston, LA

Recently finished my Byte treatment and only in 11 weeks! I definitely recommend Byte to anyone wanting a brighter and straighter smile, because mine is beautiful!!

4 years ago

Reply from byte

We are so happy you chose byte for your aligner needs, happy you have a new beautiful smile you are proud of!

Jan. 19th, 2020

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Leslie Williams Fairfax, OK

So far I just got the starter kit. i messed up on the impressions and i read that byte will send me another starter kit for free. Which is awesome. I've done some research and this product seems to be promising.

4 years ago

Reply from byte

We make sure we can take care of you! Happy our team took care of a new kit for you.

Jan. 19th, 2020

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Amber jackson Panama City, FL

My experience with byte so far has been amazing. Every concern I have had they address promptly and make sure I am happy with my progress. I would highly recommend byte!

4 years ago

Reply from byte

Thanks for giving our byte team 5 stars, we work hard to ensure you have a safe, smooth and effective byte journey.

Jan. 19th, 2020

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Debra The Bronx, NY

My teeth look and feel amazing! I started seeing results after the 1st week. Im on my 10th week and I have never been happier. Way to boost my self esteem 😃

4 years ago

Reply from byte

We are so happy you chose byte for your aligner needs, happy you have a new beautiful smile you are proud of!

Jan. 19th, 2020

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Rainee

I'm halfway through the treatment and I already see results. The process has been very transparent and easy to follow. Customer service has been very present and helpful

4 years ago

Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Brendan Smith Kalamazoo, MI

I recommend byte company to anyone who want to better their smile . I use byte for ONLY 4-5 months and the dental Aligners fix my crooked bottom teeth , thanks byte

4 years ago

Reply from byte

So happy for your new smile, thanks for the 5 stars!

Jan. 19th, 2020

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Jay Crew Fort Valley, GA

The whole Byte experience has been great, from the customer service, to the products, and especially the shipping. I would recommend Byte to anyone.🔥

4 years ago

Reply from byte

We welcome you with open arms to the byte family! Thanks for the review Jay :)

Dec. 26th, 2019

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Mendy Moreno Valley, CA

I’m super excited to see more successful results I’m in week 2 My teeth’s are whiter very simple to used convenient if you have a busy schedule.

4 years ago

Reply from byte

Thank you so much for the 5 stars Mendy!

Dec. 17th, 2019

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Heather Richmond, VA

Byte provide a quick, easy and cost effective solution to anyone who desires perfectly aligned teeth! They also have a staff that is knowledgeable, responsive and helpful.

4 years ago

Reply from byte

Thank you so much for the 5 stars Heather! :)

Dec. 26th, 2019

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Pam

I am 1/3 of the way through my treatment and can already notice a difference. byte has been there for any questions I have had. There is a good chance my rating will be even higher once I have finished.

4 years ago

Reply from byte

Thank you for your review Pam, we are excited to get you to your new smile!

Dec. 10th, 2019

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Alyssa Humphrey Swanton, VT

Ive been impressed every step of the way! Amazing customer service, affordable, quick treatment and my teeth already look straighter and whiter 4 weeks in! Highly recommend!

4 years ago

Reply from byte

It's so exciting to be able to notice results so soon, but we can't wait to get you to your new smile :)

Dec. 10th, 2019

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Mark Jones Goshen, IN

After considering Invisalign and smile club, I’m am glad I went with byte. The customer service and lifetime warranty can’t be matched by no one in the business.

4 years ago

Reply from byte

Thank you so much for choosing the byte family Mark :)

Dec. 10th, 2019

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Monica St. Petersburg, FL

The whole process has been easy and way better than regular braces! My smile looks amazing and I’m not finished yet. Their customer service is fantastic!

5 years ago

Reply from byte

We can't wait for you to see your new smile Monica, thank you so much for your review :)

Nov. 27th, 2019

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Bobby Lynn, MA

Remarkable customer service! They work hard to ensure their customers are happy. The aligners are working great and they are minimally noticeable. A+!

5 years ago

Reply from byte

Thank you for your review Bobby :)

Oct. 28th, 2019

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Samantha Melick North Pole, AK

Customer service very helpful and fast, both text and email. Aligners got here very fast also, considering I live in Alaska! Will absolutely recommend byte.

5 years ago

Reply from byte

We love speedy shipping, don't you?! Thank you Samantha for your review!

Oct. 29th, 2019

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Ronda Baxter Wayland, MI

Love em'! Have seen results since week 1. I would recommend them to any of my friends and family. Kit is well made, didn't look cheap so I wasn't afraid of using the aligners. Staff has been helpful when needed.

5 years ago

Reply from byte

Don't be fooled by our accessible prices, we bring the quality too! Our aligners are made of medical grade BPA free plastic and are 88% more stain resistant than industry standards. Thank you Ronda!

Oct. 29th, 2019

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Chris Morganville, NJ

I thought the product was great and the team was very involved every step of the way. If there were any issues or questions, they were there to help and answer everything.

5 years ago

Reply from byte

Thank you for your review! We do everything we can to ensure we're here for you every step of the way.

Sep. 30th, 2019

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charles venezia

the price was low and had multiple options to pay. the customer service was fantastic and can not be beat. the process was fast and easy to get through.

5 years ago

Reply from byte

Thank you for your feedback! We're SO excited to get you to your end results.

Sep. 25th, 2019

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Kassie Uhrichsville, OH

I’ve been using byte for 5 weeks now and I am so happy I went with them. My teeth are shifting so fast already! Can’t wait to see them at the end!

5 years ago

Reply from byte

Thank you SO much for your review! We're happy you chose us for your aligner needs too, and we can't wait for your results :)

Sep. 30th, 2019

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Melissa Marysville, MI

Very easy to do! Excellent customer service experience! Very fast service, as my aligners arrived almost 2 weeks earlier than expected! I wish I had found this sooner!

5 years ago

Reply from byte

Thanks for your review! Our customer service is pretty great, we agree ;)

Sep. 27th, 2019

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Jackie Wynja Sioux Falls, SD

Love my byte aligners so far! I am on my 6th week and couldn’t be happier. My teeth have already moved so much and can’t wait to see the end results! Thanks, Byte!

5 years ago Edited September 14, 2021

Reply from byte

Thanks for the 5 stars, Jackie! Can't wait for your new smile.

Aug. 9th, 2019

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J McDonough Mableton, GA

Great customer service. Superior product, packaging, customer service and consistent communication and support throughout the process. Love my aligners and my new smile!!!

5 years ago

Reply from byte

We are so excited for your new smile!

Jul. 17th, 2019

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Aiza heeter White Haven, PA

Best experience. Its really easy to get started. The aligners came fast. Financing is really stress free & good terms So I’m excited for the results.

5 years ago

Reply from byte

We're so excited for you!

Jul. 17th, 2019

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Sasha Acosta Hutchinson, KS

I've had a great experience with Byte ! I feel that my smile is such much better now. Also, customer service was always helpful and quick to get back to me !

5 years ago

Reply from byte

Thank you for being a part of the byte family, Sasha!

Jul. 1st, 2019

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Robbie Encino, CA

Awesome customer service! Happy with my byte advisor walking me through the steps. Just started my treatment journey and cannot wait to see the results.

5 years ago

Reply from byte

Congrats on your new smile, Robbie! Happy we were able to provide you with excellent care.

Apr. 25th, 2019

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Kevin Portland, OR

This product has changed my life. I can now smile with complete confidence! I am soo grateful for byte. Thank you for changing my life for the better!

5 years ago

Reply from byte

We are so happy we get to be a part of that journey for you, Kevin!

Apr. 25th, 2019

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Enrique Gomez Long Beach, CA

Great product. The hyper byte thing is a little weird to get used to but it definitely sped up my process (I'm just comparing it to friends who had the smile club).

5 years ago

Reply from byte

"If you're not first, you're last." -- Thanks for the review Enrique! If you need any help with the HyperByte, please reach out! We're literally right her for you. 🦷❤️

Mar. 6th, 2019

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Jenny Johnson Macomb, MI

For the most part, I like byte because my teeth did move into better alignment; however, my plan estimated 6 months and it took an entire year for completion. They told me some teeth move slower than others which can be true but if I had chosen an in person system at least I would have feedback and someone monitoring my progress.

2 years ago

Reply from byte

Thank you for your feedback, Jenny!

Feb. 21st, 2022

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Giovanni Saputo Macomb, MI

I am a satisfied at home aligner customer via byte. My program was 16 weeks. It took me 19 weeks but my smile is much better. Not major changes but I feel better about my teeth.

2 years ago

Reply from byte

YAY!! So happy to hear this, thank you for writing in!

Jan. 31st, 2022

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nikki San Dimas, CA

I am almost done with my treatment and I have had a wonderful experience! I use bite at nite and there has been not issues. The representative have also all been very friendly and helpful with any questions I have.

2 years ago

Reply from byte

Thanks Nikki! We are so happy to hear this!

Jan. 24th, 2022

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Francesca Betts Pittsburgh, PA

Byte aligners have been great so far. I’m on week and almost done with my top aligners and very happy with the results! They are a little painful on the first day but after using the hyper byte they feel fine.

2 years ago

Reply from byte

HyperByte is our best friend and a great tool for treatment with our clear aligners! Great to hear this, thank you :)

Jan. 6th, 2022

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Celina Carriero Encinitas, CA

So far so great! We are completely happy with my sons progress with the BYTE program. It’s only been 3 months and we’ve already seen nice improvement, and it’s half the price of braces!

2 years ago Edited December 30, 2021

Reply from byte

Aligning smiles has never been so easy!

Jan. 3rd, 2022