Name: byte
Rating: 4.3

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Kama Marsh Phoenix, AZ

I have had an amazing experience so far, customer services has been top notch! I got my impression kit quickly and my aligners before they were expected! I am very excited to see the end result and show off my new smile!

2 years ago

Reply from byte

Thank you for the amazing review, Kama! We love to hear amazing experiences from our customers. We can't wait to see you show off that new smile 😊

Dec. 15th, 2021

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Leslie Guinevere CA

My experience with Byte has been easy, breezy and care free. My teeth are moving back to their correct position and it’s only been a few months. I’m so excited to see the results. Byte is the best.

2 years ago

Reply from byte

Thank you for the awesome review, Leslie! We do what we can to provide an easy, fun, and stress-free experience for every customer. We can't wait to see you show off your new smile 😊

Dec. 15th, 2021

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Shyanne Oklahoma City, OK

I’m so happy with my results so far. I’ve gone to the people at byte with all of my questions and they are so fast at getting back to you and helping with any concerns you have.

2 years ago

Reply from byte

We are so happy to hear this! We are thrilled for you and are here if you ever have any questions.

Dec. 21st, 2021

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Shelly Timms Atlanta, GA

Byte has been amazing and the customer service team is absolutely amazing to work with. They are there every step of the way and care about your smile as much as you do! Definitely recommend!

2 years ago

Reply from byte

Thank you for the amazing review, Shelly! From the moment a customer purchases their impressions to the moment they get their retainers, our care team is there every step of the way. We are happy to help if you ever have any questions 😊

Dec. 17th, 2021

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Koerrea LR O'Fallon, IL

I will give them a 4 just based of the responsiveness and the politeness of the employees in customer service. They where a bit pricier than the company I actually went with. That's a big deal for me. I was looking for a braces alternative for my teenage son. They responded quickly to questions via email/chat/get more information options.

2 years ago

Reply from byte

Hi Koerrea, thank you for your feedback. We are happy to hear that our team was able to answer your questions. We understand that Byte is not for everyone, and that is okay. We are happy to hear that you found an option that works best for you to get your dream smile. We are standing by for support if you ever have any questions😊

Dec. 17th, 2021

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Lisa Houston, TX

Upon researching I Contacted this company for recommendations to make my teeth straighter . Was given various pictures , referral to visit there office . Went and loved the experience . The price was affordable . Will definitely think about using them.

2 years ago Edited December 7, 2021

Reply from byte

Thank you for your feedback, Lisa. We know that this is a big decision and it is important to have all the information you need before deciding. We are happy to hear that our team was able to help in your research and answer all of your questions. We are standing by for support if you ever have any additional questions.

Dec. 17th, 2021

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Chris Bunton

The fact that the instructions were easy to follow and the kit was very organized. I only had to wear the byte liners for 10 weeks so I feel that I should have gotten a bigger discount since my adjustment time was less than other individuals that had them for 3 months and longer

2 years ago

Reply from byte

Thank you for the amazing review, Chris! We do what we can to provide every customer with an experience that works best for their lifestyle and needs.

Dec. 15th, 2021

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Sirdriz77 Fairfield, CT

Overall my experience has been good, but the remote monitoring isn’t as thorough or seamless as I thought it would be. If you’re willing to take the initiative to follow up on your own then it’s definitely worth the cost. I’m very happy with the way it looks so far.

2 years ago

Reply from byte

Hi there, thank you for your feedback. Our goal is to ensure that every customer is getting the support they need throughout treatment. Here at Byte, we're proud to offer a remote clear aligner experience. As Byte treatment is more independently guided than traditional orthodontics, there's more freedom to monitor your own treatment while still following the guidelines provided by the Byte team. This said we do need to have check-in policies in place to ensure that our customers achieve their treatment goals. We can understand your frustrations and we can assure you that our team is standing by for support to help with anything you may need. You can reach our team at support@byteme.com or give us a call at 877-298-3669.

Dec. 14th, 2021

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Chelsi Day Ghiorzi Columbus, OH

These were fine. The kit arrived well and complete. The process made sense but didn't work as marketed. They customer service is poor. The customer has to make all the effort, the company doesn't reach out and follow up. If there's any issue, the answer is always to just go back a set and stay in it longer. Its pretty frustrating. My top teeth got to a place that I'm happy enough with. I gave up on my bottom because they weren't working as expected. I wouldn't recommend unless you only have very tiny adjustments to make.

2 years ago

Reply from byte

Hi Chelsi, thank you for your review. Once treatment has started, we send periodic check-in emails to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Dec. 7th, 2021

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mandy g Indianapolis, IN

The process has been easy so far from taking the templates for the aligners to receipt and swapping them out each week. Instructions are clear and easy to follow, if you have an issue Byte team is right there to help! I am not through my treatment but they have been helpful for what arose so far.

2 years ago

Reply from byte

Hi Mandy! Thank you so much for leaving this awesome review. We are so happy to hear about your experience so far and we can't wait to hear what your new smile does for you!

Nov. 29th, 2021

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btate1027 Charlotte, NC

Great experience so far. I'm about halfway through my aligners and I have seen a lot of progress. The customer support team is also very helpful and I know they will guide me to make my smile perfect!

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 😎

Nov. 19th, 2021

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Amber Zrust Sterling, IL

Absolutely awesome bike experience so far. The customer service has been great with checking in AND my sons before and after photos are almost unbelievable. These results in just 5 months with no braces?! Incredible.

3 years ago

Reply from byte

Hey Amber! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out- we are just a call or email away! 😊

Nov. 15th, 2021

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Shaun Sharp Midland, TX

I absolutely love my aligners! They have given me more confidence! I hated my smile before and wanted straighter teeth without having to spend thousands of dollars. Byte gave me that opportunity!

3 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for your feedback! Plenty of goodness to share 😁

Nov. 8th, 2021

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Jodi McCue New York, NY

I'm on week 3 of Byte and can already see movement in my teeth! Excited for the progress and to see my teeth when they are done. Customer service has been quick to respond and pleasant to work with.

3 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Nov. 3rd, 2021

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Vienna Friday Harbor, WA

I am grateful to the Byte team for helping me achieve the smile of my dreams. I'm drawing near the finish line now, and they have always been kind and helpful throughout the process.

3 years ago

Reply from byte

Hey Vienna! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 1st, 2021

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Jessica Dahlberg Brookfield, CT

I am very happy with the Byte process. The aligners are comfortable and my smile is getting better each week. Customer service is helpful with any questions or concerns I have. I would recommend Byte to anyone looking to improve their smile.

3 years ago

Reply from byte

From start to finish our team is here to make sure you feel comfortable and supported throughout your Byte journey! We cannot wait to see how your smile progresses each week. We hope you'll share some results photos with us :)

Oct. 25th, 2021

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Shannon Pesce CA

It’s been fairly simple to set up the program and I’m happy with the results of my teeth so far; I’m almost near the end of treatment. I’m using the night plan. One bottle of the cleaning/brightening foam is included but it’s not enough so needing to purchase another is expensive, but other than that, I would recommend this program.

3 years ago

Reply from byte

Hi Shannon! Thanks so much for writing in and sharing about your Byte journey. We are so happy to hear you are seeing results that you're loving :) Throughout your Byte journey, we run different promotions for you to snag Byte goodies including our BrightByte whitening foam! To learn more, give us a call at 877-298-3669 and our team can give you all the details!

Oct. 25th, 2021

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Sarah Vandermyle Gawler, SA

Byte is amazing! I have seen a great improvement in my teeth and smile within only weeks of treatment. The staff are incredible and provide a lot of help and fast response. I am happy with my progress so far!

3 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Oct. 13th, 2021

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Alma Mount Airy, NC

My experience so far with byte has been great. My results so far have been amazing. Customer service is very polite and very attentive. Respond very quickly to my emails. Highly recommend.

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Alma :) We can't wait to get you to that last step.

Oct. 13th, 2021

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Theilera Saint Paul, MN

Byte has changed my smile! Now I am always ready to show my teeth off!! I feel more confident in my modeling and acting! The process was simple and they laid it out perfectly!

3 years ago

Reply from byte

We are thrilled to hear that you are feeling more confident! This is why we do what we do:)

Oct. 13th, 2021

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Shawna Rodriguez Visalia, CA

I am currently in the middle of my aligners and I have been happy with my progress. The process was easy to get set up, the aligners have been easy to use and the results have been good so far. Byte has been easy to get a hold of with concerns and respond back quickly.

3 years ago

Reply from byte

Hi Shawna! We are so happy to hear about your progress so far and are thrilled our customer care team has been able to support you through your journey. We cannot wait to see how your smile progresses each week. Please don't hesitate to reach out with any questions you have :)

Oct. 19th, 2021

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Mond Ray South Pasadena, CA

I've been using byte for quite a bit of time, mostly due to my teeth condition. One thing I really liked about byte was the customer service. Whenever I needed help or needed to redo the impression, they did not hesitate to help out. As for the effectiveness of the aligner, I'd say it depends on how good/bad your teeth are currently aligned.

3 years ago

Reply from byte

Our goal is to make sure that every customer is getting the support they need throughout treatment. We are thrilled to hear our team did just that. We are excited to see your new smile! Thank you for the great review, Mond.

Oct. 11th, 2021

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Maari Christante The Dalles, OR

My teeth are so much straighter. I love it! Even though my program has gone on quite a bit longer than initially planned,(I've had to do a few rounds of different aligners to get them just right), the Byte team has stuck by my side. They've been responsive and helpful to make sure we get it right. I'm so grateful and enjoying my updated smile :)

3 years ago

Reply from byte

We are so happy to hear that you are enjoying your new smile! We stand by the results we promised and will do everything we can to get you there in the safest way possible. We are standing by for support if you ever have any questions. Thank you for the great review, Maari!

Oct. 11th, 2021

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Amanda Fastert Broomfield, CO

I would recommend Byte to anyone who isn’t completely happy with their smile. I love that I saw great results, quick and without ever having to leave my home. The instructions and process are very clear. The customer service is also great!

3 years ago

Reply from byte

Thank you for the amazing review, Amanda! We do what we can to make this process as easy, seamless, and stress-free as possible. We are happy to hear that our team has taken such great care. If you ever have any questions, we are standing by for support!

Oct. 10th, 2021

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serena jones Fairfield, CT

So far, it’s not perfect but it is still pretty good. The aligners fit well, the customer service can be hit or miss with getting through, but I’ve always managed to get small issues resolved quickly after reaching someone. I’m happy I decided to try this.

3 years ago

Reply from byte

Thank you for your feedback. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and apologize for any delays. You can also reach our team by phone at 877-298-3669. We are thrilled to hear that overall you are happy you decided to try Byte. So are we, and we can't wait to see your new smile!

Oct. 10th, 2021

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Lauren R Easton, PA

So far so good!! My teeth are getting straighter really fast! Its painless and i’m so happy I decided to go with Byte after so many options. Their customer service is stellar.

3 years ago

Reply from byte

Hi Lauren! We are so happy to be on this journey with you! Our whole team is dedicated to giving you the smile of your dreams and we are so happy to hear about your experience. Thanks for the awesome review :)

Sep. 22nd, 2021

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Vivian Probst Neenah, WI

The byte team is always friendly and helpful. Their products are excellent. I look forward to getting up every day to watch my teeth as they become more aligned. I can feel that it's working!

3 years ago

Reply from byte

Thanks for writing in and sharing about your experience. We are so happy to have you a part of the Byte family :)

Sep. 22nd, 2021

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Becky Hall Ashton, ID

I have used the Byte Aligners for about 6 months. They have been attentive to my needs. My teeth are moving into place and I only have to wear braces at night. It's a great plan and I recommend it to everyone.

3 years ago

Reply from byte

Hi Becky! We are so excited to hear you are seeing noticeable results in your smile transformation. We do what we can to offer a treatment plan that works with everyone's lifestyle and we are happy to hear the nighttime plan has been working for you :) If you ever have any questions or concerns, please do not hesitate to reach out!

Sep. 22nd, 2021

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Jonathan Cuppett Denver, CO

I have been using my aligners for over a month and so far the whole experience has been very positive. Taking the impressions was easy and the aligners fit well and come in separate pouches for each week. If you are considering at home aligners then Byte is a good choice.

3 years ago

Reply from byte

Yay! We know you're only a month in, but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

Sep. 22nd, 2021

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Sara davis Decatur, TN

I am been beyond thrilled with my experience this far with byte and I’m. In week 3 and already noticing changes. I can’t wait to continue to see my results. They have the best customer service by far.

3 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 22nd, 2021

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Nikki Cody Marion, VA

I am about halfway through my treatment and I can see a huge difference in the placement of my teeth! The only complaint I have is that a few of trays didn’t align so I was instructed to trim them down to fit, making them less comfortable. Overall, this has been a pleasant experience!

3 years ago

Reply from byte

Thank you for your feedback, Nikki. We are happy to hear you are seeing progress. We are sorry to hear that they are less comfortable after trimming. If the edges are too sharp you can file them to help with the discomfort. Our team is always happy to help with any concerns or questions. You can reach us by email at support@byteme.com or by phone at 877-298-3669. We are excited to see your final results 😊

Sep. 14th, 2021

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Verified Customer

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Erin E Valentine Cuyahoga Falls, OH

My aligners have definitely worked! There's one gap that's still there (it's the main reason I got the aligners), but I've noticed a difference and have hope that the second half of my treatment will solve that problem too! Thank you Byte!

3 years ago Edited January 10, 2024

Reply from byte

Hi Erin! Thanks for sharing this great feedback with our team. If you have any questions about your treatment or progress, send our team an email, we are always here to support :)

Sep. 10th, 2021

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Penny Pagona Virginia Beach, VA

My teeth are definitely moving into the correct position and I’m only on week 8. I do wish the teeth brightened was a little stronger but straight teeth was my goal and that’s what I’m getting.

3 years ago

Reply from byte

This is so exciting Penny! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 8th, 2021

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Angel Ononogbo Beachwood, OH

My experience with Byte so far has been positive. I am just on my 14th-week aligners, and the difference between my previous smile and now is immense. The customer service could be better; it does take them a while to reply to my emails sometimes.

3 years ago Edited January 10, 2024

Reply from byte

Thank you Angel! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 8th, 2021

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C Collins Calabasas, CA

I am currently in a second revision. I have a few teeth not moving properly, but Byte has been good about the revision process. Apparently, this is common but I wish I would have known prior to starting treatment, because it does get very discouraging to be a week or two out from finishing only to discover you need revision (again).

3 years ago

Reply from byte

Hi, thank you for taking the time to share this feedback with our team. While the 7-day wear time works for most of our customers, there are times when a longer wear-time is necessary. It is our goal to get our customers the smile we projected, but we understand how frustrating it can be to have an extension of treatment. The health and safety of our customers is number one to us and, we want to get you to those projected results in the safest way possible which sometimes does require additional aligners. If you have any further questions or concerns we got you. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Sep. 8th, 2021

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Rachel Coale Lansing, MI

I am a little over halfway with the night program and my teeth are getting back to where they were when I had braces years ago. The process has been simple and straightforward. Full disclosure: I am being compensated for providing a review, words and opinions are my own.

3 years ago

Reply from byte

We appreciate you leaving this review. We may offer a free item to customers for leaving honest feedback, whether positive or negative, so we thank you for taking the time to share yours!

Sep. 1st, 2021

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Anna J Chicago, IL

The process has been pretty seamless and quick getting the aligners and the first couple weeks. I'm on week 15 and there has been good movement on my teeth but not ideal. It has been taking really long with multiple communications and days in between each email before I get a response. After submitting multiple rounds of pictures, the customer service rep just sent me another form to fill out and to re-send the same pictures again. Efficiency is really lacking during the last stretch or if you come across any issues such as the aligners not fitting.

3 years ago

Reply from byte

Hi there, we appreciate your feedback. We want to make sure you feel supported the whole way through. Please feel free to give us a call for immediate assistance at 877-298-3669 during normal business hours MST Monday-Sunday. We are here to help!

Sep. 1st, 2021

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Jennac Orlando, FL

My husband is loving the Byte system. He's excited to see his teeth transition and slowly move into place allowing him to get a straight smile without ever having to step foot into an orthodontist office.

3 years ago

Reply from byte

We are so excited for him! Thank you for sharing this:)

Sep. 1st, 2021

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Sharon Bowerman Schertz, TX

Byte has been easy to use from beginning to end! Be ready to buy though because initial impressions are only kept for a short amount of time. I have a couple weeks left, but I'm very happy with my results so far!

3 years ago

Reply from byte

This is so exciting Sharon! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Aug. 23rd, 2021

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Lisa E Cleveland, OH

I am very pleased with my progress thus far. I am almost done with my 15 week treatment and my teeth are straighter and my smile is brighter. I’m so glad I made the decision to use Byte!

3 years ago

Reply from byte

Wooo! We are thrilled for you. Thank you for choosing Byte:)

Aug. 20th, 2021

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Julie Ann Indianapolis, IN

The byte team really cares about your treatment plan going smoothly. They always check on me to make sure I'm satisfied with the results or have any questions. Would definitely recommend to a friend!

3 years ago

Reply from byte

Our Care team does just that - we CARE! We are so happy to hear that you have been well taken care of. Thank you for taking the time to leave your feedback:)

Aug. 19th, 2021

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Rebekah Duncan Topeka, KS

I like the simplicity of Byte and the quality of their products. The only thing that I would change is maybe to include video consults with the orthodontists/professionals at specific intervals; first day, after 3 weeks, 6 weeks, 9 weeks, 12 weeks.

3 years ago

Reply from byte

This is great feedback! Thank you for your review and we are so excited for you and your new smile:)

Aug. 18th, 2021

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Imani J Kalamazoo, MI

I like how helpful byte is! I would say my only complaint is I wish I was answered back a tad quicker, but for my experience and the customer service I've been provided, it has been nothing but amazing!

3 years ago

Reply from byte

Hi there. We appreciate your feedback and want to assure you that our team is working hard to cut down our response times and make sure all our customers are being helped as soon as possible. We are so happy to hear that our team has been helpful in answering all your questions. Any time you need assistance, please do not hesitate to give us a call or shoot us an email :)

Aug. 11th, 2021

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Jenni Swinney Greenwood, IN

So far my Byte experience has been wonderful. I wanted to fix my smile (it's a big one) without braces & without breaking the bank. Byte is delivering on both those & my teeth are getting whiter with BrightByte (an extra bonus!). I have a couple weeks to go & am excited to see my final results!

3 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!

Aug. 9th, 2021

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Ingrid J The Bronx, NY

This aligners are amazing! Quick results , such pretty packaging and storage and awesome sales reps they are so caring and thoughtful… quick to answer anything at anytime ! It’s been such an amazing transition!!

3 years ago Edited December 22, 2021

Reply from byte

We are so excited to hear that you are already seeing the progress in your smile! We can't wait to see those final results. Thank you for the great review, Ingrid.

Aug. 6th, 2021

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Caitlin Wallace Kingsport, TN

Byte is an amazing alternative to the traditional braces! I love that it’s nearly painless, hassle free, and fairly inexpensive! The byte advisors keep in touch and are very helpful also!

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Aug. 4th, 2021

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Renee from MI Saginaw, MI

Byte has a friendly and knowledgeable customer service team, quality product for the price, and a user friendly website with a patient portal. I'm two weeks into my treatment and couldn't be happier.

3 years ago

Reply from byte

This is amazing! Our goal is to have every one of our customers supported from the start to their last step.

Jul. 28th, 2021

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Rayecy Fei Las Vegas, NV

It has been great experience so far. Couple hiccups but I got great advisor to help out to speed everything faster. I need to shout out John which is one of the byte advisor he is one of the best. A plus on customer service!

3 years ago

Reply from byte

Woohoo, Rayecy! We are so excited for you. Thanks for sharing this awesome review :)

Jul. 28th, 2021

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AJ P Alexandria, VA

I had braces before I switched to clear aligners with Byte and it has been the best decision I've ever made. My teeth and mouth feel better and their customer service is fire!!!

3 years ago

Reply from byte

This makes us so happy to hear. We are so happy our team has been able to assist and that you are loving your smile transformation so far! Thanks for the awesome review :)

Jul. 21st, 2021

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Mary Hardy Charlotte, NC

Byte is amazing!!!! From day one, they have always kept in touch and they make the process super easy. I would recommend this to anybody who doesn’t want traditional braces.

3 years ago Edited September 14, 2021

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

May. 20th, 2021