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9.1

Overall Score

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Alan Vongphouthong Dallas, TX

Great experience so far. The customer service has been quick and efficient

3 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Alan :) We can't wait to get you to that last step.

Nov. 2nd, 2021

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Patricia Martin Pahrump, NV

Easy, superior quality, WORKS!!! I never knew it could be this simple!

3 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Nov. 2nd, 2021

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Abigail Nazareno Moreno Valley, CA

Byte has been great, easy to use, and easy to follow the steps.

3 years ago

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Reply from byte

This is so great to hear! If any questions arise, we've got your back - send us an email at support@byteme.com :)

Nov. 2nd, 2021

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Bobbijo Kenton, OH

Convenient, step-by-step instructions easy to follow comfortable

3 years ago

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Reply from byte

We are so happy you think so! We work hard to make your Byte journey as seamless and easy as possible. It doesn't have to take years and be stressful to get to your perfect smile! We are so happy you chose Byte. Let us know if you have any questions - we are here for you!

Nov. 2nd, 2021

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Rebecca Rolla, MO

Customer help. Product. Communication. Whole experience was good

3 years ago

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Reply from byte

We are so glad to hear about your positive experience. Thank you!

Nov. 2nd, 2021

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Brittany Collins Roaring River, NC

Customer service has been great and my smile is progressing just as expected.

3 years ago

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Reply from byte

Yay! We are thrilled for you and your new smile.

Nov. 2nd, 2021

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Lucas Pitman Candler, NC

Easy to use at home. Great customer service. Seeing results in first 2 months.

3 years ago Edited January 10, 2024

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Reply from byte

We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Nov. 2nd, 2021

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Miranda weaver Federal Way, WA

They are easy to get ahold of and the Aligners are an easy process

3 years ago

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Reply from byte

Thank you for your feedback!

Nov. 2nd, 2021

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Kristian Saldana Caldwell, ID

Amazing customer service. Love the way aligners fit. Process went smoothly.

3 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Kris ozgar

Haven't really noticed much movement of my teeth in 4 months

3 years ago Edited January 10, 2024

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Reply from byte

Hey Kris! Thanks so much for writing in. We cannot wait to see your complete smile transformation. As you're going through this Byte journey our customer care team is here to help. Please don't hesitate to give us a call or shoot us an email and time you have a question, concern, or just want someone to hype up your new smile!

Oct. 25th, 2021

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Kristin M Pautz Ogden, UT

I'm happy with my progress. They're easy to use and I'm seeing a difference.

3 years ago

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Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Krystle Borromeo Berkeley, CA

Worked well. Only thing is I had to clip and file the shape the aligners to fit around my frenulum

3 years ago

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Reply from byte

Hi there. Thanks for reaching out. We appreciate you writing in and sharing about your Byte journey. We are happy to hear our team was able to help you out and make sure your aligners were fitting comfortably. We want to make sure you are still feeling supported every step of the way! If you ever have any questions or concerns, please don't hesitate to give us a call at 877-298-3669 or send us an email at support@byteme.com.

Oct. 25th, 2021

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Lindy Dalpias Longview, WA

It is a good product at a discounted price. It is not perfect or flawless but it does work.

3 years ago

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Reply from byte

Hey Lindy! We want to make sure you are feeling completely satisfied with your Byte journey. If you have any questions or concerns, our team is here to help. Send us an email at support@byteme.com or give us a call at 877-298-3669 and a Byte team member will get you taken care of! Thanks for writing in :)

Oct. 25th, 2021

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Logan Strohl Novato, CA

Convenient to not go to an orthodontist's office, but the aligners are incredibly annoying to wear.

3 years ago

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Reply from byte

Hi Logan! Thanks for writing in. We do what we can to provide a treatment that works best with your lifestyle. If you are feeling any discomfort as you're wearing your aligners, please reach out to our customer care team at support@byteme.com and they can check the fit of your aligners to make sure everything is going smoothly :)

Oct. 25th, 2021

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Luis Gutierrez Monrovia, CA

What I expected them to be. Easy to use and results were quick.

3 years ago

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We are so happy to hear this. Thank you, Luis!

Nov. 2nd, 2021

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Made

Easy to use, affordable plan, however I find the teeth whitener/cleaner doesn't work all that well.

3 years ago

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Reply from byte

Hi there! Thanks for reaching out. We are happy to hear your Byte treatment is going well so far :) Our BrightByte is a low-grade whitening foam containing small doses of whitening product and is made to gradually whiten your teeth long-term. If you have any questions, please do not hesitate to reach out at 877-298-3669 or shoot us an email at support@byteme.com!

Oct. 25th, 2021

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Maria Grand Rapids, MN

So far it's been a great experience. No issues, everyone's been helpful.

3 years ago

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Reply from byte

This is so great to hear, thank you!

Nov. 2nd, 2021

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Kim Vest Spring, TX

It's been so easy. I love the difference they've made in such a short time.

3 years ago

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Reply from byte

We are so excited for you, Kim! Thank you for your review.

Nov. 2nd, 2021

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Cynthia Fair Highlands, NJ

They are working well but the tool I use to take them out broke and getting them out is a problem

3 years ago

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Reply from byte

Hey Cynthia! Our team is always here to help and support you along your Byte journey. Give us a call at 877-298-3669 during normal business hours, MST and a Byte team member will take care of you :)

Oct. 25th, 2021

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Jelani jacobs Union City, NJ

I have positive experiences so far. Everybody is super nice and friendly.

3 years ago

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Reply from byte

We appreciate the review, Jelani! We can't wait to see those final results😊

Oct. 19th, 2021

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Jaxon Potts Salt Lake City, UT

They make every step so easy with directions and weekly packets

3 years ago

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Reply from byte

Thank you for the great review!

Oct. 18th, 2021

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Naomi Sandoval Oceanside, CA

Approachable customer service, affordable, convenient, and great results

3 years ago

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Thank you for sharing this awesome review!

Oct. 18th, 2021

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Michael Lanagan Colorado Springs, CO

Pleased with progress so far, only complaint is that my gums have started bleeding slightly.

3 years ago

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Reply from byte

Hi Michael, if you are experiencing any issues, let's get you connected with our team right away. Give us a call at 877-298-3669!

Oct. 20th, 2021

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Myles Ferrer Elgin, IL

So far teeth are straighting just right, easy to follow, no hassles

3 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Oct. 18th, 2021

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Liz Williams Willoughby, OH

Going really well! I can feel the difference with barely any pain

3 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Oct. 20th, 2021

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Matt Morgan Hill, CA

seamless experience. support when needed. Price better than alternatives.

3 years ago

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Reply from byte

Hey Matt, there's nothing we love more than helping our customers reach their smile goals all the while enjoying the journey 😊

Oct. 20th, 2021

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Alexandria Eugster Rockwood, TN

Loved that it was all done from home and everyone was very helpful.

3 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing 😎

Oct. 20th, 2021

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Anthony Niyamuddin Mount Pleasant, PA

Very easy to sign up with plenty of support. Very easy to use and prices are reasonable.

3 years ago

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Reply from byte

At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!

Oct. 19th, 2021

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Courtney Ziadi Union, MO

They have always been helpful. Quick to respond. Make things easy.

3 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Melissa Bishop Altoona, IA

Fit is excellent. Seems to be working. Am excited to see the final results.

3 years ago

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Reply from byte

We love to hear all about it!

Oct. 20th, 2021

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Eddie Sammon Statesville, NC

Early results but the whitening liquid bottle was not full on arrival which is my only complaint.

3 years ago

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Reply from byte

Thank you for sharing! Reach out to us at support@byteme.com or by calling 877-298-3669 and we'll take care of you with that BrightByte bottle ;)

Oct. 20th, 2021

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Karen Roldan Perris, CA

I have had a really good experience with my aligners and customer service

3 years ago

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Reply from byte

Now that's what Byte is all about! 😎

Oct. 20th, 2021

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Medge Jaspan Sarasota, FL

My Clinical advisor was great! Helped and made me feel valued.

3 years ago

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Reply from byte

We value each of our customers from start to finish 🥰 Thank you for your feedback, we appreciate you!

Oct. 19th, 2021

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Tiffany Huffman North Little Rock, AR

I was happy until our 13 week check and now we are waiting for progress guidance. Turn around has been too long!

3 years ago

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Reply from byte

Hi Tiffany, we want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 during normal business hours MST Monday-Sunday!

Oct. 19th, 2021

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Deena Hughes Portland, OR

Great customer service and how easy the whole experience has been so far

3 years ago

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Reply from byte

You said it best! Thank you for the feedback ☺

Oct. 20th, 2021

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Angie Esko, MN

It's an easy process. I'm 5 weeks in and so far it's been great!

3 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing :)

Oct. 19th, 2021

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Jennifer Teel Bowling Green, KY

Customer service takes months to fix your issue. And you basically have to jump through hoops to get things corrected.

3 years ago

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Reply from byte

We want to make sure every customer feels supported the whole way through. If you have any questions or concerns, we want to help! For immediate assistance please give us a call at 877-298-3669.

Oct. 19th, 2021

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April E Hurley Delphi, IN

The experience has been positive for me because of the convenience of the product.

3 years ago

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Reply from byte

We are proud to offer a more convenient way to straighten your teeth! Thank you for your review:)

Oct. 20th, 2021

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Madison West Palm Beach, FL

My teeth look good and they respond very fast and got me started right away

3 years ago

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Reply from byte

Love hearing about your progress! We like to make sure every one is well taken care of every step of the way! Let us know if you run into any questions 😎

Oct. 19th, 2021

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Susan Shepherd Swannanoa, NC

Efficient, and only on week 6, and I can see a notable difference already!

3 years ago

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Reply from byte

It just keeps getting better and better! Be sure to reach out to us if you run into any questions!

Oct. 19th, 2021

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Jessica Dayton, OH

Attentive, easy to do, easy to upload photos unlike the first company I tried

3 years ago

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Reply from byte

Really appreciate the feedback! Our goal is to make sure each customer's journey is as seamless as possible! 😉 Let us know if you have any questions!

Oct. 19th, 2021

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Corlis Ward Davenport, FL

Very nice team and gave me all the information with no problem

3 years ago

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Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 2nd, 2021

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Alison Harding Davenport, FL

Easy process. And I'm already seeing great results from the braces.

3 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Nov. 2nd, 2021

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Carol Anderson Orinda, CA

It works! It's easy! It's economical. what could be better?

3 years ago

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Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback!

Nov. 2nd, 2021

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Bridgette Holder

Great experience so far, the staff have been helpful and friendly

3 years ago

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Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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WILLIAM FORD New York, NY

Decent value compared to other brands, not seeing the results I necessarily wanted so far.

3 years ago

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Reply from byte

Hi there, while changes will be gradual with Byte aligners, our Customer Care team is here to check in on every customer's progress. To connect with our team, simply email support@byteme.com or give us a call at 877-298-3669:)

Oct. 20th, 2021

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Lori Mayer Saint Louis, MO

So far, so good! I'm about halfway finished with the process and I'm happy with the results so far

3 years ago

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Reply from byte

Halfway already! Thank you for sharing this great review:)

Oct. 20th, 2021

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Pura Tra Channelview, TX

I have seen a tremendous different in my smile from when I first started

3 years ago

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Reply from byte

We are so happy to hear this, Pura!

Nov. 2nd, 2021

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Teri K Seattle, WA

rushing process, the aligner itself dont work as well ( i have the night) - would only recommend it if you had braces in the past.

3 years ago

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Reply from byte

Thank you for leaving this feedback, Teri. Let's get you taken care of. Give us a call at 877-298-3669 or send us an email at support@byteme.com and our team would be happy to help!

Oct. 19th, 2021

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Darryl Shelmire Long Beach, CA

Customer service is crap, they are super helpful before you pay. But once you pay your cost, you're basically on your own.

3 years ago

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Reply from byte

Hi Darryl, once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 19th, 2021