Name: byte
Rating: 4.5

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Verified Customer

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Elvy Bronx, NY

Have been slowly straightening my teeth. No complaints so far!

4 years ago

Reply from byte

Wooo! Thank you for the great review:)

Oct. 27th, 2021

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Verified Customer

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Deborah R Moore Tampa, FL

In a short period of time I can see a tremendous difference

4 years ago

Reply from byte

We are so excited to get you to that final step!

Oct. 27th, 2021

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Verified Customer

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Kaye Harris New York, NY

DO NOT DO THIS. They initially ARE there to get your $$$$$ then they are gone!! No after care SUPPORT. It's a grab and Go! Farce!!! BEWARE! Do not BYTE!

4 years ago Edited January 10, 2024

Reply from byte

Hi Kaye! We're here, and we want to do what we can to help. We understand the importance of getting the support needed throughout treatment. Our team does send out check-in emails about every two weeks. If a customer is not receiving those we would want to look into it as soon as possible. For immediate assistance, you can reach our team at 877-298-3669. We are standing by for support!

Oct. 14th, 2021

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Verified Customer

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Kathleen Ann McCarthy Oconomowoc, WI

Everything has gone very smoothly working just as it should!

4 years ago

Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Oct. 27th, 2021

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Verified Customer

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Iris Ravelo Blue Island, IL

Great customer service, low pricing, help with every step of the way.

4 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 27th, 2021

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Verified Customer

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Harlem Ortiz Miami, FL

Customer Service is on point! They are very quick and helpful.

4 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 27th, 2021

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Verified Customer

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Malia Sidney, OH

Trouble fitting aligners on even though i'm doing everything I am supposed to do. But they have good service.

4 years ago

Reply from byte

Thank you for your feedback. Every person's anatomy is different, and sometimes teeth can be a bit more stubborn than we anticipated. Rest assured, our team will do everything we can to get to the results we promised. We are standing by for support if you ever have any questions!

Oct. 12th, 2021

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Verified Customer

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Bo yates Salem, OR

Some issues but they were taken care of with incredible customer service

4 years ago

Reply from byte

Thank you! We are so happy to hear this:)

Oct. 13th, 2021

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Verified Customer

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Bre James

Customer service is awesome and they answered every question that I had

4 years ago

Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Oct. 21st, 2021

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Verified Customer

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Kimberly Bloomfield, MO

I have not heard from anyone since I got them. I was absolutely hounded with texts before and now? Nothing.

4 years ago

Reply from byte

Hi Kimberly, thank you for your feedback. Our goal is to support every customer at every stage of their Byte journey. We send out check-in emails about every 2 weeks. If you are not receiving those we would want to look into this right away. Please send us an email at support@byteme.com or give us a call at 877-298-3669.

Oct. 12th, 2021

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Verified Customer

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Cathy Orlando, FL

It's working and more comfortable than I thought it would be

4 years ago

Reply from byte

We are so happy to hear this, Cathy. Thank you!

Oct. 21st, 2021

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Verified Customer

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Charity Norman Glendale, AZ

Like the results but I have not had much luck getting in touch with customer service.

4 years ago

Reply from byte

Hi Charity, we want to make sure every customer feels supported the whole way through. If you are having a hard time getting in touch with our team, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. Or feel free to send us a direct message on Facebook!

Oct. 12th, 2021

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Verified Customer

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Michael Bates Houston, TX

Price results and quality. Items shipped fast. Directions were easy to follow.

4 years ago

Reply from byte

Thank you for your review, Michael!

Oct. 21st, 2021

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Verified Customer

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Chelsea McCord Sun Prairie, WI

The response time for questions is slow for the amount of time I'm wearing each set of aligners.

4 years ago

Reply from byte

Hi there, we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Oct. 12th, 2021

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Verified Customer

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Mackenzie Burt Sacramento, CA

I might be biased but the feeling of my teeth moving plus my broken ankle is not a 5 star experience

4 years ago

Reply from byte

We don't blame you! We hope your ankle heals soon. Our HyperByte is a great way to help alleviate any discomfort that may be felt from the aligners. We hope your experience gets better. We are standing by for support if you ever have any questions!

Oct. 12th, 2021

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Verified Customer

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Collin Seagle Reynoldsburg, OH

Very effective and painless. The vibrating mouthpiece relieves all the pain.

4 years ago

Reply from byte

The HyperByte is a game changer! Thank you for sharing:)

Oct. 14th, 2021

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Verified Customer

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Dana S Chisholm Orange, CA

easy! From start to finish is has been so easy and I love the results!

4 years ago

Reply from byte

It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Oct. 21st, 2021

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Verified Customer

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Ellen Buckles Spokane, WA

Communication is easy and treatment is well designed and user friendly.

4 years ago

Reply from byte

Thank you for the great review, Ellen!

Oct. 21st, 2021

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Verified Customer

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Jacob Malinas Painesville, OH

Going good so far. Minimal soreness and have not irritate the gum line.

4 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Oct. 21st, 2021

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Rose Ravenna, OH

They are great m, just need my retainer for after I'm finished with my final set

4 years ago

Reply from byte

Hi Rose! We are so happy to hear you have been having a good experience so far! As you are finishing up treatment, please don't hesitate to reach out to our team at support@byteme.com. We're standing by to support you :)

Oct. 19th, 2021

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Verified Customer

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Thomas Martins Farmingville, NY

Easy to use. No hassle. The entire process from start to where I am now has been very easy.

4 years ago

Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Oct. 12th, 2021

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Verified Customer

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Rashawna Youmans Charlotte, NC

They weee quick and annoying when trying to sign you up but after purchasing it takes 5-7 days to get them to respond to your concern

4 years ago

Reply from byte

Thank you for your feedback, Rashawna. We hear your frustrations. Due to a higher volume, our response time has been less than ideal. Rest assured, our team is working extra to help each and every customer as soon as possible. For immediate assistance, you can reach our team at 877-298-3669.

Oct. 13th, 2021

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Verified Customer

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Michael DeCaro Saint Augustine, FL

They are easy to use, I have noticed a big difference in just 6 weeks of use.

4 years ago

Reply from byte

Fantastic to hear you're having a great experience, Michael :) We can't wait to get you to that last step.

Oct. 21st, 2021

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Verified Customer

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richard plaman Palm Harbor, FL

accomplished as stated. noticed an improvement after 4 weeks

4 years ago

Reply from byte

Wooo! We are thrilled for you and your new smile:)

Oct. 21st, 2021

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Verified Customer

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Rebecca Guild, NH

Very easy and convenient. You start to see improvement almost immediately

4 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Oct. 21st, 2021

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Tom Falls Village, CT

My top teeth were pretty narrow which they have straightened abit but they are still crooked.

4 years ago

Reply from byte

Hi Tom, thank you for your review! With any questions or concerns, we are here to help - give us a call at 877-298-3669!

Oct. 12th, 2021

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Verified Customer

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Sherrietta Collins Morgantown, WV

The front teeth have not moved yet but the canines have been aligning

4 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Oct. 21st, 2021

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Verified Customer

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Emma A Davis Schenectady, NY

Great customer service, great system, my teeth look so much better already!

4 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 12th, 2021

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Verified Customer

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Chiara Escobar Oceanside, NY

Very user friendly, staff is easy to contact. very professional

4 years ago

Reply from byte

Thank you so much for your review!

Oct. 13th, 2021

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Verified Customer

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Carol Krabacher Waynesville, OH

I've had a seamless experience. Customer service was on point and timely!

4 years ago Edited January 10, 2024

Reply from byte

This is incredible! It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Oct. 13th, 2021

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Verified Customer

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Tyanna Cortez Livingston, MT

They are working fine, but sometimes the edge of the Aligners are sharp and cut my tongue.

4 years ago

Reply from byte

Hi Tyanna. We are happy to hear that the aligners are working but definitely want to make sure you are comfortable through every step of the process. Please give our team a call at 877-298-3669 and let's have our customer care team look into this further!

Oct. 19th, 2021

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Verified Customer

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Courtney Houston, TX

Seems to be working and I have been able to get help when I need it

4 years ago Edited January 10, 2024

Reply from byte

This is so great to hear, thank you!

Oct. 13th, 2021

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Verified Customer

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Theresa Horsham, PA

Easy process including insurance reimbursement! And it works :-)

4 years ago

Reply from byte

We are so happy to hear about your positive experience, Theresa!

Oct. 13th, 2021

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Verified Customer

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Alyssia Brewer Wilmington, DE

Easy to change, not time consuming with office appointments. Just a bit painful.

4 years ago

Reply from byte

Hey Alyssia. At Byte, we want to provide you with a service that works with your schedule and is as stress-free as possible. We are happy to hear that your treatment has been easy to follow. If you are ever experiencing any pain or discomfort please reach out to our team at support@byteme.com or give us a call at 877-298-3669 and we'll get you in touch with our professional care team!

Oct. 19th, 2021

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Verified Customer

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Anna Elk Grove Village, IL

They're working well. Saw positive results after only a few short weeks.

4 years ago

Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Oct. 13th, 2021

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Verified Customer

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Amy M Rosselli Terre Haute, IN

Helpful, knowledgeable people. Pretty prompt on answering a question.

4 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 13th, 2021

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Verified Customer

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Cathy Coats Nisswa, MN

Great customer service. Carry through with what they offer.

4 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Oct. 6th, 2021

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Verified Customer

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Jose Darwin Cartagenas Chicago, IL

They are prompt and attentive to the concerns of the clients.

4 years ago

Reply from byte

Thank you for your review! We are so happy to hear this:)

Sep. 28th, 2021

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Carly Norton Guild, NH

Communication is only via email, unless you contact them. Could improve in this space.

4 years ago

Reply from byte

Hi there! We can also chat via phone call at 877-298-3669 or via text. Give us a call and we'd be happy to help with any questions you may have!

Sep. 28th, 2021

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Verified Customer

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hailie perdue Richmond, VA

fastest braces,best costumer service and most convenient braces

4 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Sep. 29th, 2021

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Verified Customer

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Gienterska Malczewski Trinidad, CO

Byte has straightened my teeth and they have a wonderful customer service

4 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 13th, 2021

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Verified Customer

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Daniel Chicago, IL

The aligners are sturdy and customer service has been great from the start.

4 years ago

Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 13th, 2021

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Bisrat Germantown, MD

It's showed me an accurate result and cost wise it is affordable as well

4 years ago

Reply from byte

This is so great to hear, thank you!

Oct. 13th, 2021

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Kristian De Land, FL

We were able to see results pretty quickly after starting the treatment.

4 years ago

Reply from byte

This is so exciting! We are here for you if you ever have any questions:)

Sep. 22nd, 2021

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Amy Upson Morris, IL

I like that their process is faster than other companies and the customer service is good.

4 years ago

Reply from byte

We work hard to make your Byte journey as seamless and easy as possible. It doesn't have to take years and be stressful to get to your perfect smile! We are so happy you chose Byte. Let us know if you have any questions - we are here for you!

Sep. 22nd, 2021

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Christine Corona, CA

I‚Äôm only half way through and don‚Äôt see a huge difference very slight. Looking forward to the end results.

4 years ago

Reply from byte

Hi there. Thanks for reaching out and sharing about your Byte experience so far. Our team is here to support you and is always available to check on your progress to make sure things are moving in the right direction. If you ever have any questions about your treatment, please do not hesitate to give us a call at 877-298-3669 or send us an email at support@byteme.com.

Sep. 21st, 2021

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Stephanie Korch Farmington, MI

My teeth look great. Customer service has been helpful when I've had to reach out.

4 years ago

Reply from byte

We are so happy to hear this! Thank you:)

Sep. 22nd, 2021

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Regina Axenroth Levittown, PA

The Customer Service is awful. Once you purchase the item, you are on your own. They do not respond in a timely manner and they are disorganized. I regret my purchase.

4 years ago

Reply from byte

Hi there, thank you for reaching out! We’re sorry to hear we haven’t been able to connect sooner. We are currently experiencing a higher than normal volume and we apologize for the delay. We appreciate your patience as our team is working hard to address all questions and concerns. Rest assured, our team is staffing up to cut response times back down and assist each customer as soon as possible. For immediate assistance, you can always reach our team at 877-298-3669 and a Byte team member can further assist. You can also always reach out via Facebook direct message and we can help answer any of your questions!

Sep. 21st, 2021

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Amy Meriden, CT

Customer service is very slow, but was fast and furious during the sales process.

4 years ago

Reply from byte

We want to make sure every customer is supported the whole way through. For immediate assistance, give us a call at 877-298-3669. Let's get you taken care of:)

Sep. 22nd, 2021

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Aly Mouzakis Indianola, IA

Super easy, no hassle, and the improvements are so worth it!

4 years ago

Reply from byte

Hi Aly! We are so happy to hear our team has been able to provide you support throughout your entire journey. Thanks for the awesome review :)

Sep. 22nd, 2021