Name: byte
Rating: 4.5

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Sarah Somero New York, NY

I love everything about byte! I have a friend who is using another company and she is not happy! My teeth are moving so fast and so white I can't believe it. This is the best!!!!

4 years ago

Reply from byte

Hey Sarah! :) We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Mar. 23rd, 2021

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Shavonnah R Moss South Orange, NJ

Treatment is simple quick and easy! Still in the process, can't wait until the treatment is done. Customer service is very professional and the response turn around time is great, as well as great detail instruction and information. Looking to finished look.

4 years ago

Reply from byte

Hi Shavonnah, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

Mar. 22nd, 2021

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Natalie Prato New York, NY

So far Byte has been great. Easy from the start. Got my aligners and goodies and the directions were easy to follow. So far I’ve had good results. I’m not done yet but it’s been an easy process for a fraction of the cost. So far, I would recommend

4 years ago Edited September 14, 2021

Reply from byte

Hey Natalie! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 22nd, 2021

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Lauren Tavares Boston, MA

I am still starting out my treatment but customer service has been top notch! Agents have responded to all requests in a timely fashion. I appreciate their quick reply and addressing any concerns that may arise. I look forward to continuing my treatment with Byte.

4 years ago

Reply from byte

Hey Lauren! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 22nd, 2021

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Thomas Lonergan Norristown, PA

Using Byte has been a game changing experience. Not only is the processes well explained it has also been comfortable. I couldn’t imagine doing this process with another company!!

4 years ago

Reply from byte

Woohoo Thomas! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 23rd, 2021

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Alysha Prignano Orlando, FL

great company to work with! so far i’ve seen great results. and their customer service team is the best. i’ve already recommended to a friend and would recommend to more

4 years ago

Reply from byte

Yay Alysha! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

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Robin Rapson Romeo, MI

I love the stay at home concept, change you’re confidence easily with Byte. My teeth look better already and only 5 weeks to go! I will, and do highly recommend trying this, cancel out the middle man and save money.

4 years ago

Reply from byte

Hi Robin, we are so happy to hear your teeth are already looking better. We can't wait to see those final results. We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Mar. 16th, 2021

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Christy Riefke Addison, IL

When I first decided to go with Byte I did my research and they had the best reviews out there over other companies. When I first called they were very helpful and explained everything thoroughly.

4 years ago

Reply from byte

Christy, we know there are a lot of options out there and we are happy you chose Byte! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 16th, 2021

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Dawn Stoliker Madawaska, ME

Making the molds were simple and Aligners are working well so far. Several bonus products included in unique packaging. Personal assistance when I had questions, making the purchase process seamless. Support is very responsive.

4 years ago

Reply from byte

Hey Dawn! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 24th, 2021

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C Hanson Smyrna, TN

I'm in week 9 and really enjoying my results. My teeth are getting straighter and whiter!! Can't wait to see the final results. The Byte team has been really helpful from the very start with impressions and now with aligners.

4 years ago

Reply from byte

Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 24th, 2021

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Olivia L Haskett Cornelius, NC

I love my Byte retainers. They are easy to care for, and you can hardly tell when I have them in. I have not had any pain when wearing them, and I have already seen a change in my smile and I am only on week 4.

4 years ago

Reply from byte

Hey Olivia! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Mar. 24th, 2021

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Cerisse Smith Leawood, KS

I’m thrilled to know that in a short couple of weeks I will have a smile I can be proud to show off! The customer service at this company is unmatched!! I regret putting this off sooner, confidence can be bought!!!

4 years ago Edited September 14, 2021

Reply from byte

We can't wait for you to start showing off your smile! So happy we could be a part of this journey with you :)

Mar. 30th, 2021

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Winter Rose Rush ,

Glad I chose to go with byte for my dental needs. The process was very easy and fast they were able to get me my kit very quick. I’m already in my last month can wait for the results

4 years ago

Reply from byte

We are so glad you chose Byte, too! And in your last month already! Can't wait to hear what your new smile does for you:)

Mar. 10th, 2021

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Amanda Swiercz Orlando, FL

I love Byte! It’s a great company, the aligners work amazingly well, and the cost is low. They also include the hyperbyte which I think makes a huge difference. I will recommend them to everyone!

4 years ago

Reply from byte

Byte loves you! Thank you so much for sharing this. We are so happy to have you in the Byte family:)

Mar. 10th, 2021

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Remington Edwards Saint Paul, MN

So far in my journey it has been great. Discomfort has been at a minimum and costumer service has been good. Everything has been easy to follow and everything is right in one box. I would definitely recommend to someone who is looking to straighten there’s teeth.

4 years ago

Reply from byte

We are so happy to hear that everything has been going smoothly with your treatment! Thank you for your review!

Mar. 10th, 2021

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Nick Sanchez Los Angeles, CA

A few more weeks to go and my teeth are making moves. Soon, I’ll have the smile I hoped to have before starting Byte. The whole process has been well thought out and easy to use.

4 years ago

Reply from byte

We are so excited for you to have the smile of your dreams and can't wait to see those final results. We hope you'll share some photos with us!

Apr. 6th, 2021

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Alexandria donohoe

Great customer service I'm very happy with my experience so far and they have helped me every step of the way! And they are just a text away if you need something so it's super convenient to get in contact with them.

4 years ago Edited January 10, 2024

Reply from byte

We are so happy to hear this! Thank you for your feedback:)

Mar. 5th, 2021

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ANTHONY JIMENEZ ,

I can't wait until my program is over, i am already seeing great changes and love the experience and customer service i have had with Byte. I would definitely recommend to anyone looking for aligners.

4 years ago

Reply from byte

Thank you for your feedback! We can't wait to get you to those final results!

Mar. 5th, 2021

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Haajar Hamlet Woodbridge, NJ

Although the end results weren’t exactly as I expected and I have to get new aligners to fix a few things, the process went well and I’m impressed with the results I did get. And I’m excited to continue the process to get the smile I want. I liked the business and customer service and communication as a whole.

4 years ago

Reply from byte

While extensions of treatment can be frustrating, we are so excited for you and your new smile!

Mar. 6th, 2021

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Tiejun Xu Los Angeles, CA

It's super easy to get aligners for your teeth. Avoid lots of trips to the dentist. And the email customer service is good and easy to reach. But I except a shorter responding time. Like real-time chat. I am now dealing with unsatisfied result situation. The cs team handles it well and I am continuing my journey to get teeth straight.

4 years ago

Reply from byte

Thank you for sharing this! We can't wait to get you to those final steps. We are glad to hear our Customer Care team is taking great care of you!

Mar. 6th, 2021

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Cort St. Petersburg, FL

I have had a great experience with Byte so far. I am on my third month of treatment and really notice a difference in my teeth. They are straighter and whiter! Looking forward to finishing up soon.

4 years ago

Reply from byte

Third month already! We are so excited for you and your new smile:)

Mar. 6th, 2021

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Allison Court Midland, MI

I am very pleased with by my byte aligners. The process is very simple and easy. Whenever I have a question, they are quick to answer and very helpful. I am currently using the aligners and can't wait to see the end results!

4 years ago

Reply from byte

Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Apr. 26th, 2021

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Kristi Caputo Boston, MA

Wonderful customer service to get me started on my new smile. The setup process was easy as well. There is no wait time when contacting customer service, which is always nice! On step 13 and already seeing results.

4 years ago

Reply from byte

Hey Kristi! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 6th, 2021

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Stacy O Waterloo, IA

Super pushy until you make the committment, then you hear nothing from them until they want a review. Process is good, directions are clear. I am halfway through treatment. Seeing results but the retainers 22 hours a day is a pain to eat and drink. Not sure what end of treatment looks like.

4 years ago

Reply from byte

Hi Stacy. Thanks for writing in. At Byte, our goal is to make every customer feel comfortable and supported from start to finish. We appreciate your feedback and want you to know we hear you. We cannot wait to see your complete smile transformation! If you ever have any questions or concerns please do not hesitate to give us a call or shoot us an email!

Oct. 25th, 2021

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Bri Meridian, ID

Super amazing company. My smile is looking fabulous and it’s all thanks to Byte! Their customer service is incredible. They have made this process completely stress free. 10/10 recommend!

4 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Stephanie s Fresno, CA

Bytes is absolutely amazing , the stuff is always their to answer your questions , the price you can’t beat that . Loving my results can’t wait till I finish my treatment .

4 years ago

Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about 😀

Nov. 9th, 2021

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tmcnee32 Marion, IN

My experience has been great! It is quick and easy to get started! I have seen significant changes in my smile! My gap is closing together! I couldn't be happier with the products and changes I've seen in just 11 weeks!

4 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Lexi Migut Carol Stream, IL

I would highly recommend Byte! They work well with the customer by making sure the plan is going according to plan and working with the customer on the pricing of their budget.

4 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 9th, 2021

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Ovidia Adler Bayamón,

Can't say enough about this company. From the product itself to the customer care, they are the real deal! Week by week these aligners are changing my smile, and I'm so grateful to Byte for it. Best decision I've ever made.

4 years ago

Reply from byte

Hi! Thanks for your review. Our priority at Byte is to make each customer treatment as simple, smooth, and supportive as possible. Please reach out if you have any further questions or comments :)

Mar. 22nd, 2022

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Luella Bradshaw Springfield, MO

Byte has been an easy way to straighten my smile quickly. The impressions process was easy with clear instructions. Then, they sent me all the aligners at once that I will need weekly, making the switching process simple.

4 years ago Edited September 14, 2021

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Fiona Hoey Newburyport, MA

I'm only on week 4 (out of 23 weeks) so I haven't seen the end result yet but the customer service so far has been impeccable! From dedicated support people to quick response times, the customer service is beyond compare!

4 years ago

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Kylie Canberra, ACT

I am just starting my Byte journey and am very impressed with the professionalism of the customer service team and orthodontist. The impression kit was easy to use and the 3D plan looks really good.

4 years ago

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Becw97 Houston, TX

So far on my week 4/5 of treatment things have been going well! I can tell it’s working and can’t wait for straight teeth at the end of this! The byte team has been so helpful through this whole process!

4 years ago

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Harleigh Foster Erie, PA

Byte was super easy to work with, from finding out if I was an eligible candidate, to doing the at home impressions, as well as the weekly aligners. The process was simple and I’m really happy with my results.

4 years ago

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Jason Tomahawk, WI

I am only half way through the process but it has been great so far. The customer service has been timely when needed. The packaging for the aligners is clearly marked and instructions are easy to follow. shipping was faster than expected.

4 years ago

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Chris Gilbertson Colorado Springs, CO

Good- my teeth are moving although slowly Bad- customer service. I call the customer service number and provide photos of my aligners and they give me advice. 5 or 6 days later I get an email from the Professional Care Team and they tell me something different. I have had to take 3 different impressions and received 3 different sets of aligners none of which I have been able to get all the way through. I am now waiting on my 4th impression kit. So far this process has taken 4-5 times longer than it should have.

4 years ago Edited April 22, 2022

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Staci Watson ,

Byte is a reputable company. My advisor, Dan, was very knowledgeable and gave me a great deal! I am in week 9 of my 15 week treatment and can't believe how great my teeth are already looking! Thanks for everything!

4 years ago

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Bar Weiner Truckee, CA

All my problems were addressed, and I was always responded to really quickly. For example, when I lost one of my retainers I was helped almost immediately and they helped me figure out what to do and make a decision.

4 years ago

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Jeffrey Girgenti Providence, RI

byte provided great pre-sales service, easily communicating with me and answering all of my questions. the vibrating mouthpiece did wonders, especially during the first few days of a new week of wearing aligners.

4 years ago

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Ellen Kolb Denver, CO

Byte has been a great alternative to metal braces. I had metal braces when I was younger and they were painful. Byte is so much more comfortable and I have seen results in just 3 short months and I am more confident about my smile! Customer service is great as well.

4 years ago

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Gabe ,

What I liked best, was the service and the speed everything was done in. And just how quick it was to even start the process! Really happy with my results and would definitely recommend to a friend or family member!

4 years ago

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Heather Klinke ,

I like the convenience and the price of the product. I don’t like how expensive the addition products are (ie the $699.00 replacement for the vibrating mouth piece that helps the process go faster.) I’m so worried mine will break. Seems very steep for a vibrating piece of plastic.

4 years ago

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Beth Strever Chicago, IL

I'm 4 weeks into my new night time aligners. Customer service has been great. They check in frequently and answer questions quickly. The process has been painless and I'm starting to see results. So far so great!

4 years ago

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Poetickid Dallas, TX

My overall experience was amazing. They were studious and very attentive to my situation. They made me feel comfortable with the process. They even made everything very affordable. I was more than satisfied...

4 years ago

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Margaret Gatto Conway, SC

Best customer service. Saw a huge difference in our daughter's teeth in the first 3 weeks. Her confidence has really grown! This has been one of the best decisions we have made.

4 years ago

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Jane Moser-Cox Bend, OR

Byte nighttime treatment. Very pleased so far. Extremely comfortable aligners, customer service is responsive and helpful, answering my questions. Very excited with my journey for a better smile!

4 years ago

Reply from byte

Hi Jane thank you for your feedback. We are so happy to hear that everything is going well. We can't wait to see your new smile!!

Jan. 26th, 2021

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Matthew Hill Chandler, AZ

Fantastic experience using Byte. I have the night-time aligners and have seen a subtle, yet gradual impact week over week. Still about half-way through, but very impressed with the results thus far.

4 years ago

Reply from byte

Hi Matthew! We are happy to hear that you have had a fantastic experience! We can't wait to see your new smile!

Jan. 26th, 2021

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Genie Kiran Schaumburg, IL

Byte is a great product. I have wanted straight teeth for over 15 years and I finally have them. I have 4 weeks left for my plan for my top teeth and I couldn't be happier. I would recommend this product to anyone.

4 years ago

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Alonza Pamplin Charlotte, NC

Ordering and getting my trays back was super easy. My first day wearing was pretty uncomfortable, but the next morning I was better. I wish customer service was a little better at getting me a copy of my receipt for my FSA reimbursement.

4 years ago

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Patrick Hudson Columbus, GA

I absolutely love this company I am now on week 5 of my treatment and I am already noticing a huge change with the lower teeth and also the top teeth as well I’m very impressed with this company I highly recommend!

4 years ago