Name: byte
Rating: 4.5

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Katie Prince Frederick, MD

Excellent customer service and a quality care plan for straightening my smile, with a lifetime guarantee! I’m on week 3 of an 11 week treatment plan and I’m looking forward to seeing my final results.

5 years ago

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Hope1809 Brunswick, MD

Awesome customer service, they keep you very informed of every step in the process. Impressions were fairly easy, not pleasant but that is to be expected. Look forward to my new smile.

5 years ago

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Mike D Milwaukee, WI

Great experience. Top teeth aligned well, bottom have taken a bit longer. I ordered my retainers for the top and look forward to getting my bottom ones soon. Byte teen was responsive and answered my questions.

5 years ago

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Bradford Benson West Lafayette, IN

I am very excited about this teeth alignment product, and can’t wait to see the new smile I’ll have in just 4 short months. Byte is working wonders for me right now - I can see the progress happening weekly.

5 years ago

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Erik G. Dorchester, MA

The company seems to be run by customer support folks incentivized by referral bonuses. You will never speak to an actual dentist here. It takes days to get a response via e-mail. I'm currently stuck in limbo in the middle of treatment and am not getting responses from anyone. 12 aligners in and I've seen slight improvements but less than what I expected. If treatment works out, it will have been a good price but at this point (1/13/2021) it seems like you get what you pay for with a cheaper company. Also worth noting is, the only reason that so many people leave reviews is so they can get a free bottle of their overpriced $30 aligner cleaner. I will be happy to update this review if things work out, but at the current pace of communication and sending out new aligners, I am not satisfied.

5 years ago

Reply from byte

Hi Erik- we appreciate any and all feedback that heads our way. We understand the frustration that may come with the wait time for a clinical follow up- We are always growing our team further to allow for additional time slots and availability.. Fortunately, we have several methods of assistance in the meantime, including chatting with our support care team, as well as direct conversations with our clinical team via email. If a treatment is towards its end and additional adjustments are required (it happens! Your anatomy in addition to our treatment can play a factor in this, and we want perfection for you, too!) Our team is available to get you set up to check your progress and get you started on your next step.

As for our customer support, our priority remains your health and safety, always. Referrals are not incentivized, and are truly for our customer's benefit! We would love to look into your account further- as this is a public platform, we are bound by HIPAA and cannot assist here, but we are looking forward to hearing from you via our support team to get you on track.

Jan. 15th, 2021

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Victoria Pena Sidney, NE

Its so amazing and the taste is great my teeth do get whiter and my aligners get so clean. Its the best thing to have. I love using everyday its very convenient to have. It cleans your aligners and helps whitening your smile

5 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jan. 15th, 2021

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Carolyn Washington Charlotte, NC

So far I am about halfway through and I’m excitedly impressed! My overjet and overbite are gone! I spent my whole life thinking the only option was dreaded metal braces and this was achieved in only a matter of months!

5 years ago

Reply from byte

This is truly amazing! From start to finish, our team is ready and available to get you on track, check that progress, and get you to those final results. We're pleased to provide you with an option that worked best for your needs :)

Jan. 15th, 2021

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Jennifer Shewmaker Abilene, TX

So far so good. I'm not completely finished with treatment, but I'm close, and so far the product seems to be doing just what I wanted. I love the packaging, which is well organized and makes it easy to stay on track. I also like the tools and extras, such as the Hyper Byte and Bryte Byte whitening foam, that come with the product.

5 years ago

Reply from byte

Thank you! From the moment you purchase your impressions, to the moment you get your retainers, our care team is there for you, every step of the way. We're pleased you chose us for your aligner journey, and we're thrilled to see those results.

Jan. 15th, 2021

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Morgan Seattle, WA

I'm about 3/4 of the way through my treatment. My top teeth are already mostly done, just waiting for the bottom teeth to catch up now. Byte at Night is what I went with, and I don't at all regret spending the extra money!

5 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Jan. 15th, 2021

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Maggie ,

The company does a great job at customer service and maintaining continual conversation with the client. The results are real and offer an at home solution to fix uneven teeth.

5 years ago

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Anthong Concord, CA

My Experience so far has been amazing I am seeing great results in a short period of time this is hands-down the best choice I have ever made I recommend this to anyone who is looking to brighten their smile

5 years ago

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Megan9118 Lansing, MI

I am currently on week seven of my treatment with byte and I am very happy already with the results that I see! Customer service has been fantastic and any questions I have are very quickly answered and I am very happy.

5 years ago

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Joi' McWilliams Newton, NJ

Wonderful costumer service. I am currently in week 2 and had a little problem with my aligners not fitting but because costumer service was so helpful and kind I was able to get my problem solved. Thank you Bryce !!

5 years ago

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Niyomungere Dallas, TX

I’ve recommended to couple of friends and I already had two of them sign up ! One them is already on her byte journey ! My journey is not done yet . But this how far my teeth have improved

5 years ago Edited September 14, 2021

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L G.S La Grange, GA

So gald we found Byte! Easy to use for beginners and shipping is extremely fast. In the short amount of time using Byte, we already see and huge change in her smile. Would definitely recommend!

5 years ago

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Shakera Darby, PA

I’ve had nothing but positive experience since I started using byte they have been supportive and any questions I had they answered since I started using my aligners I have been excited for my results on my new smile and I’m very satisfied I would definitely recommend them to anyone who wanted to change

5 years ago

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Carly Long Berkeley, CA

My experience with Byte has been so easy! The staff are always available to help and go above and beyond to accommodate. The aligners were easy to get set up and my teeth look great so far!

5 years ago

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Hailey Cedar Rapids, IA

I love how easy it is to contact Byte when I have a question or a concern! They are always willing to go above and beyond when you do have a question or a concern! I love how they reach out to you through email just to ask how your experience is going with Byte!

5 years ago

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sara blazo Furlong, PA

I feel when all is done I will be satisfied with the results! My issues have been the first round of aligners split, making me have to wait and start over with a second set. This makes the treatment time go from 3mns to 9. :( Support is helpful when you can correspond with the SAME rep, with is rare. They are knowledgeable and I wish they would call or text so you can explain your issues. In the end, I think I will be happy, but it is taking way too long!

5 years ago

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Mandy Kaur Valley Stream, NY

I love that everything was done from the comfort of my home, I didn't have to go through the hassle of going to dental offices or waiting rooms. Everything was sent to my door literally and was straightforward and easy!

5 years ago

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Alex Ward Hyattsville, MD

Absolutely incredible company with amazing customer service. I’m only on week 4 of my aligners but see such a huge difference with my confidence and smile. Definitely recommend Byte over any other competitors.

5 years ago

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Yia-Lu Liu Philadelphia, PA

I am currently on week 2 of my byte and so far it's going well for me. I am excited and cant wait till I reach the end of my treatment. The only thing is that this entire treatment is pricey but compared to others I feel like this is the lowest in price.

5 years ago Edited September 14, 2021

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Valerie G San Diego, CA

I enjoy the product and the results of it! I also appreciate customer service following up with results and giving out promotions to get opportunity to knock off amount of products

5 years ago

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Stephanie Ann Corpus Christi, TX

Grateful for the opportunity to use this treatment plan! I didn’t think I would be a match but I was and now I can smile without feeling insecure and I’m not even done with my treatment yet! Highly recommend!

5 years ago

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cathe byers-atkinson Homer Glen, IL

This is the second time I have had braces. I am one half of the way through the program and I am thrilled and super excited to see progress with my smile. The support is great from BYTE. Definitely worth checking them out.

5 years ago

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Logan Bennett Santa Rita,

My experience with byte has been great so far! The process is easy and affordable. I love how they showed me a digital model of what my teeth will look like once the treatment is done!

5 years ago

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Rebecca B ,

I was worried about how uncomfortable the retainers would be and how they would work into my schedule: I am so glad I did this now! I’m 12 weeks into my treatment and I forget I’m wearing them. Great product!

5 years ago

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Lindsayb Nantucket, MA

I like that whenever I have questions or concerns I can reach out and always get a response! The customer service and friendly and great! So glad I made the decision the better my smile!

5 years ago

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Nicole Wallace Antioch, CA

I’ve been loving Byte. Quick and easy to set up and they are super helpful on every step of the journey. I’ve started to recommend to family and friends! I’m excited to see my new smile at the end.

5 years ago

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Shanti Campbell Los Angeles, CA

From the customer service to the many great add ons and options, byte is by far the best dental aligner company in the game. Very quick to respond and super helpful. They even provide a lifetime guarantee!

5 years ago

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Kristi Chattanooga, TN

Great customer service. I hate talking on the phone and had so many questions before I committed. A representative text with me, and kept it super simple and conversational rather than stuffy and scripted

5 years ago

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Katie Stasik Myakka City, FL

I love how easy the entire process has been. Their Reps are always just a text/email/call away to help if I needed any assistance & I'm super excited to finish to see my beautiful Byte smile!

5 years ago

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CyberByte ,

They have a military discount. They are very responsive. The aligners are nicer than braces. You have to buy extra tooth/ aligners cleaner though and wait a while for new shipments.

5 years ago

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Kathleen Little Union City, NJ

The steps were very easy to follow and I'm happy with the results so far! My aligners were mispackaged though, so I didn't realize that I needed to order another set. Once I got customer service on the phone they were quick to get me heading in the right direction.

5 years ago

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L Cary, IL

Byte and the support team have been great! I love the packaging, super easy and convenient. I’ve also had no trouble getting in contact with the support team and they’ve been amazing with any questions i had.

5 years ago

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Heather Nichols Washington, MO

My teeth have moved and I cannot express my happiness with that, as well as the whitening WORKS SO WELL. but the customer service is a bit questionable, o have recieved inconsistent updates as well as misquoted shipping times. I wish my communications with my advisor were more organized so maybe they can help more, and seem more informed.

5 years ago

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Macie Lafayette, LA

The customer service, products, prices are all amazing! On week 4 and have had a very pleasant experience. They are always willing to help and have made every step easy and fun. Recommending to all I know.

5 years ago

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Sefik Kadric Jacksonville, FL

Didn't really know what to expect going into it. The customer service representatives were super helpful throughout the entire process. The product itself has done an amazing job.

5 years ago

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A L Morristown, NJ

I am halfway through my byte treatment thus far. Customer service responds quickly to any complaints I have through email and I definitely see improvement in the straightness of my teeth.

5 years ago Edited September 14, 2021

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Winn Miller Sarasota, FL

I wanted to send a review about how I really like this brand and products. The customer service is amazing and they really keep in touch on how your progress is and if you have any questions on the products

5 years ago

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PattyW Wooster, OH

I started using my aligners 5 weeks ago and already see an improvement in my smile. So excited to see the final results when treatment is over. Customer service has been great in answering my questions. I highly recommend.

5 years ago

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Julie New Hartford, CT

I’m just about half way through my aligner set. So far, no complaints. Byte has made this process very simple and not complicated. Customer service has been excellent if you have any questions or concerns. I’m very excited to see my end results. Thank you!

5 years ago

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Alexander Mendez New York, NY

I have been using my aligners for five weeks and have already seen a difference. Great results! I look forward to getting my new smile thanks to byte. I recommend that everyone who needs it give it a try! They have different payment options to fit all budgets.

5 years ago

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christi H Dexter, MO

This is a great company. They are supportive, helpful and effective. I am recommending to all family and friends. I am halfway through, and am so excited to see the results.

5 years ago

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Omar Isam El Cajon, CA

Was given a 14 week treatment, and I’ve just started week 6. The change has been so noticeable, I’m quite happy. Also, the customer service is unbelievably kind and supportive. I’m excited

5 years ago

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S I Philadelphia, PA

My experience has been great. The process has been very easy and the team has always been accessible to answer my questions. Happy to be already seeing improvements in my smile!

5 years ago Edited January 10, 2024

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marilyn Beaumont, TX

The entire process was easy and quick. There is great support if needed. Supplies come in to support your needs with easy to read instructions m. Everything is high quality and customer service is on top.

5 years ago

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Mady Henson , OK

Customer service is amazing they really get you and I love my aligners! They are perfect for my smile because I am getting married this year and needed a quick and inexpensive fix! That’s exactly what Byte it’s for me!

5 years ago

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T Denver, CO

Byte provides an excellent product and program at an exceptional price. Their cuatomer service has been excellent and personal and prompt. I recommend Byte to anyone interested in a beautiful smile.

5 years ago

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Brittany Davrichachvili Homestead, FL

I am loving my Byte aligners! I was counting down the days until they arrived. I can’t wait to see the difference these aligners will make. The product, presentation and service have been excellent.

5 years ago