byte

Actually, to be truthful when I wore upper and lower together it actually made my bite worse. I wore the first 2 levels together for at least 2 weeks and my bottom teeth started to push against the back of my upper teeth and I could not close my mouth. It was hard to eat and chew for hours because of the space i had between upper and lower molars. Once I stopped wearing the bottom my bite went back to normal meaning straight up instead of out and my molars were able to connect back again so I could eat only wearing the upper. This is why DID NOT WANT TO FIX BOTH. Wearing both caused more problems the support team did not actually listen to me and allowing me to just wear and purchase uppers. I told them in email, text and phone. Also, the team did not read statements or go back and read previous conversations and get caught up with what I was asking for and saying. I was never given the option to buy upper only. I was told they would be shipped regardless. 1 they to update the offers I did not get and 2 correct the language to customers.

Thinking about getting aligners? Thinking about Byte? My advice, don’t. I believe in orthodontics because I had braces in my 30’s for very poorly aligned teeth and they worked beautifully. So when they needed a little tweak due to lost retainers I thought aligners were the way to go. I thought I did my due diligence and chose Byte. After 15 months, a lot of money and even more hassle I am VERY disappointed. All went well at first but when I tried to reach out for help and information, Byte’s phone message was that they were understaffed and not answering calls. It said to use the app or email. Well the app is a joke. And as far as emails, all of the responses are impersonal, transactional and robotic. I never felt like a person or even a customer with Byte. And even more importantly, their product just doesn’t work. After wearing the aligners almost every night, using their Hyperbyte, backtracking twice and getting 3 sets of impressions my teeth are somewhat better, but not nearly what I expected, or promised. I believe there is something wrong with the process, the technology. And the fact that Byte makes it impersonal has to be a part of that. Look elsewhere!

I had a question and the robot chat wasn't understanding me, so I was sent to Amber to help me. She answered every question I threw at her and was super sweet! Thanks so much, Amber, you are awesome!!

I was very excited about Byte, the price was good, the technology (HyperByte) seemed convincing, and the "at-night" approach was very appealing. I was told 7-9 months to a "perfect smile". In hindsight what is clear is that the company did a great job at marketing its solution and a terrible job in planning out how to execute it right. Short version – go to a local orthodontist, and you will be MUCH happier in the end. Longer version – I am now 2 YEARS into my treatment and, as of today, they are telling me it will be April before I am done. My experience along the way has been very frustrating because you, the patient, must drive everything. Yes, they try to send automated reminders, but they are typically not at the right time or stage you are at. But I have spent SO MUCH time driving the process, and they are slow to respond, that I would have much rather have had a personal experience. So was less expensive than going local, yes. But after multiple restarts over 2 years, the frustration, the extra money, the lack of responsiveness, and the overall headache were NOT worth it. With the competition they have in the marketplace today, I don’t see their business model thriving unless they make changes.

This is my honest experience using Byte. I wanted a cheaper, more user friendly alternative to Invisalign, where I could straighten my teeth from the comfort of my home. I purchased Byte, did the teeth imprinting model (a bit uncomfortable, but fine overall), and received my At-Night aligners. Side note, the Byte customer sales reps are super friendly, if too pushy (one texted me nearly every day), but don't be fooled - once you purchase the product, you never hear from them again. So, my Byte aligners arrived. The first time I wore them, I could not remove them the next day. It was quite a scary experience. What had I just done?? I called one of the Byte customer folks (a dentist? try again) who assured me she would escalate my case. I didn't receive a call from anyone for hours. Later that evening, someone emailed me. Emailed me?? That is escalating my case?? Eventually I managed to gargle with hot water and use a plastic glove to remove them. A horrible experience. Even then, I thought oh, I'll keep going. I paid for the full aligners anyways. So I did. It's been over 5 months, and I am still using the aligners. The "two week" switch from one set of aligners to the next is complete bogus. They don't know how fast your teeth will move. At first, I was using the vibration device every day diligently. After nearly two months of this, I stopped. It wasn't worth the inconvenience, to me, and didn't seem to speed the teeth moving process along. Fast forward 5 months (yes, much longer than the projected time of wearing them), and I am still on aligner 9 for my lower teeth. My bottom teeth look MORE crowded than before, with the front bottom tooth overlapping the one next to it. You can bet I'm upset at this point. But, talking to an actual Byte dentist is impossible. I emailed several times, only to be emailed back with asking for more photos of my teeth, and to continue wearing my aligners diligently!! EYE ROLL. Speaking to an actual person is apparently outside their business model. All in all, I am still wearing the aligners, with no end in site. Would I recommend Byte? Absolutely not. Do yourself a favor and use Invisalign, where you get actual feedback from doctors and they have accountability. NOT WORTH THE PRICE, OR FRUSTRATION.

I dealt with a person today by the name of Michaela, who was an angle. I explained to her my issue and she expressed concern and immediately responded with a plan of action to resolve the issue.

My advisor has responded instantly anytime i have a question. I haven’t had one problem with byte the two months I have been with them. My teeth have had a dramatical change and the hyperbyte helps extremely.

Not quite finished with my treatment yet, however my teeth look amazing! Customer service is always friendly, helpful and patient. If you are not happy with your smile, I highly recommend Byte!

Great customer service, quality aligners, very cost- and time efficient. 14 week into my teen's treatment plan, the experience has been perfectly stress-free and the results are very good!

I love My new smile thanks to byte! They genuinely care about your smile and want you to love it. My first set of aligners didn’t work and they sent me another for free. Now that it’s finally done I love it :)

The other 2 companies denied me as a candidate for aligners but BYTE took me on and I'm finally happy with my smile. They also made adjustments half way through the process to make sure I was completely satisfied.

I barley started byte and i’m loving it!! I wish I would have learned more about the Night time Aligners be the Day time ones before making my decision but besides that love it this far!

Byte has made it so easy and convenient to straighten my teeth ! They have been there every step of the way and checking on my progress ! I’m 7 weeks in and have seen great progress already!

Great experience overall I’ve had realignment aligners created since my initial aligners didn’t correct all my movement and Byte sent them right away to keep me on track! Would highly recommend!

I have loved my experience with Byte! My teeth are coming right along and I can’t believe I didn’t have to go into the dentist once! I’m happy with the results so far and excited to see the finished product!

I’m at the beginning phases, but so far I am so happy with the process. Everything has been super easy and not stressful whatsoever. The customer service is great and make you feel so comfortable with everything.

Nothing but great things to say! My Byte journey has been awesome: customer service, ease of use, and my NEW SMILE! I can’t stop smiling in my virtual meetings now! Thank you Byte!

If you're trying to decide which aligner company to go with, I highly recommend Byte! Their service is incredible and they're very quick to solve any issues. I have nothing but good things to say! And my teeth look great!

My experience has been a positive one. I like the fact that customer service is readily available. I wish your insurance policies would cover the price of byte, at least partially.

Process information was straight forward. My questions were answered in a timely manner. The process of submitting the bite molds was a little confusing (to me anyway) but ultimately completed without issue.

On week 7 out of 12 and I can already notice a huge difference. Byte customer service has also been amazing and made the entire process super easy. Can’t wait to see my final results! Highly recommend!

I'm only on week 7 and have noticed a huge difference in my teeth! Not only on the alignment, but in color as well. The Byte team has been nothing short of helpful through the while process. I am super happy so far!

Absolutely loving my experience with Byte so far. My teeth are already adjusting and I’m seeing a difference. I love that they are a great price, send everything you need right in the mail, and have a lifetime guarantee!

Byte is easy to work with. Very communicative - reminds you when you forget to submit something, guides you through the process, and answers questions easily by text. So far so good.