Name: byte
Rating: 4.3

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Verified Customer

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Lorrie A Just Oakdale, PA

Excellent service in the beginning. Recently have a question that is still not answered. Am nearing the end of treatment for upper teeth and need answer asap.

3 years ago

Reply from byte

Hi there. Thank you for sharing a little bit about your Byte journey so far. If you still have some questions and concerns that need to be addressed we want to help! Simply give us a call at 877-298-3669 during normal business hours MST, Monday-Sunday and a Byte team member can take care of you! :)

Oct. 30th, 2021

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Verified Customer

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Susan Alcala San Antonio, TX

They are always sending text and emails to assist and remind. If an issue arises the feedback is prompt.

3 years ago

Reply from byte

Thank you for sharing this! We are always here for you:)

Nov. 3rd, 2021

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Verified Customer

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Vincent Bartucca Quincy, MA

The whole process was simple and efficient. Was able to see results quickly and customer service was helpful

3 years ago

Reply from byte

We not only want to get each customer to their dream smile, but we want them to smile the whole way there. :)

Nov. 3rd, 2021

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Verified Customer

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Hallie Buchanan Milford, CT

Really great customer service; they respond to emails right away and they are there to help you on the phone instantly. The byte guarante !

3 years ago

Reply from byte

We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Nov. 3rd, 2021

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Verified Customer

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rebecca hertz Merrick, NY

The kit was super easy to do. Customer service was wonderful, as they were always available for questions and concerns

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Verified Customer

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Austin Palm Desert, CA

Only modified my first set of aligners. All the other ones have felt great and seeing pretty decent progress!

3 years ago

Reply from byte

Thank you so much for taking the time to share this with us! We are so excited for you :)

Nov. 2nd, 2021

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Verified Customer

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Ron Haynes Valrico, FL

Good results and very little pain. The results are fast and people don't even notice I have aligners.

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 3rd, 2021

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Verified Customer

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Taylor Bailey Fort Scott, KS

Despite not using them the way they intended, the product and customer service is exactly what they advertise!

3 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 3rd, 2021

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Verified Customer

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Desire Rico Lakewood, CO

I work overnight and sleep in the day so phone communication isn't possible only email and I've been in the same aligners for weeks I'm supposed to be on week like 12 or 13 and I'm still in week 5. Customer service responds weeks at time via email. I've been waiting forever for a response on if I'm getting a new impression kit or what

3 years ago

Reply from byte

Hi Desire, if you haven't heard back from our team for weeks, please send us a direct message on Facebook and we would be happy to look into this with you. Let's get you taken care of:)

Nov. 3rd, 2021

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Verified Customer

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Amy Kwiecien Williamstown, NJ

Easy and quick process. Customer service is very responsive. I see improvement with in the first month.

3 years ago

Reply from byte

We are so excited for you! If you ever have questions, don't hesitate to reach out:)

Nov. 2nd, 2021

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Verified Customer

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Ann Fall River, WI

Easy to use and the directions they sent were very clear. If these don't work for someone it's because they didn't read the directions.

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

Oct. 26th, 2021

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Verified Customer

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Elizabeth Chapman Annawan, IL

Easy to use, convenient way of straightening my teeth without the hassle of visiting an orthodontist.

3 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Nov. 2nd, 2021

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Verified Customer

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Camilo El Paso, TX

Ever since week 1 I have to cut and adjust the aligners myself, otherwise my gums will bleed from 3 different points as the aligner penetrates into them

3 years ago

Reply from byte

Hi there. We want to make sure you are comfortable during your treatment. Sometimes it is necessary to cut off part of the aligner as directed by our team. We are happy to hear that our team was able to provide this solution to you. Throughout the rest of your treatment, we are here for you. If you ever have any questions or concerns please do not hesitate to reach out.

Oct. 27th, 2021

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Verified Customer

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Audrey B. Sequim, WA

Byte made everything so quick & simple. Plus, I love that I can whiten my teeth while straightening them!

3 years ago

Reply from byte

BrightByte is a game changer! Thank you for taking the time to leave this awesome review.

Nov. 2nd, 2021

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Verified Customer

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Amanda Fry Seattle, WA

Amazing customer service, quality product, and super easy and way more affordable than traditional braces!

3 years ago

Reply from byte

That's what Byte is all about! Thank you for sharing :D

Nov. 2nd, 2021

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Verified Customer

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Colin Morgan West Falmouth, MA

Although my front teeth are more straight, about 2/3 of my way through treatment, my back teeth on the top and bottom are completely out of alignment

3 years ago

Reply from byte

Hey Colin! We are so excited to hear that you are seeing some progress, that's amazing! If you are still concerned about specific areas of your smile, let's have you shoot us an email at support@byteme.com. Our customer care team can check your progress and make sure everything is moving in the right direction!

Oct. 27th, 2021

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Verified Customer

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Addison Eielson AFB, AK

Easy to use and work! My daughter has felt more confident since starting the byte process. I highly recommend

3 years ago

Reply from byte

We are thrilled to hear that she is feeling more confident! This is why we do what we do:)

Oct. 25th, 2021

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Verified Customer

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Britany San Diego, CA

Speedy and great customer service! My teeth are taking longer than expected and they are on top of it!

3 years ago

Reply from byte

We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

Nov. 2nd, 2021

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Verified Customer

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Maria Cumming, GA

Byte has been doing what they said they would do, the technology is amazing and the customer service perfect.

3 years ago

Reply from byte

Thank you so much for leaving such a great review, Maria!

Nov. 2nd, 2021

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Verified Customer

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Kayla Arellano Lamar, CO

Quickly straightening my teeth and I love that. I also love that you can't even tell I have them in!

3 years ago

Reply from byte

Isn't that great!? Thank you so much for your review, Kayla:)

Nov. 2nd, 2021

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Verified Customer

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Maria Lopez Phoenix, AZ

Love my aligners. The home kit was very easy to do, process was fairly fast, affordable, and painless.

3 years ago

Reply from byte

We are so happy you think so too. We are here for you if you ever have any questions!

Nov. 2nd, 2021

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Verified Customer

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Amanda Bell Fairfield, IL

I was sent 2 bottoms for week 3 instead of a top and bottom. Was never sent the right one so had to skip week 3 which made week four hurt really bad at first. Have not been refunded for week 3. Have been on week 10 and still haven't received my retainers for bottom this is last week for bottom.

3 years ago

Reply from byte

Hi Amanda. At Byte, we want to make sure all our customers feel taken care of and that all their questions and concerns are being addressed. We want to look into this further and see what we can do for you. Please send an email at support@byteme.com and a Byte team member will further assist you!

Oct. 27th, 2021

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Verified Customer

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Kristin Lambert Mount Ayr, IA

Easy to use and work! Good rout to have when braces do not need to be used and way cheaper than braces!

3 years ago

Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Verified Customer

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Kristen Bridges Cookeville, TN

Accuracy is product description. Product works well, and price is great compared to traditional braces!

3 years ago

Reply from byte

Our treatment plans are carefully crafted for each of our customers, that's what it's all about!

Nov. 2nd, 2021

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Verified Customer

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Nicole Prince Highland, NY

So far the experience has been good since receiving the aligners, but I felt very rushed into the process in the beginning.

3 years ago

Reply from byte

Hi there, thank you for your review. We are here any time you have questions or concerns. You can reach us at 877-298-3669 - we are here to help!

Oct. 20th, 2021

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Verified Customer

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Tomeka Cribb-Jones Mattapan, MA

This is an easy step by step no hassle process, very convenient & affordable with simple directions.

3 years ago

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Oct. 18th, 2021

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Verified Customer

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GORDON B MACDONALD Tacoma, WA

My plan does not treat my lower teeth. Byte didn't tell me why I only had one aligner for the bottom. I had to reach out to Byte to figure it out.

3 years ago

Reply from byte

Hi Gordon, thank you for your review. We want to help any time you have questions. Give us a call at 877-298-3669 - we are here for you!

Oct. 20th, 2021

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Verified Customer

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Marcie Sandera Reynoldsburg, OH

Im having issues with the sharpness of air of the aligners. Some are very sharp and are leaving sores. I expected the pressure but not the sores

3 years ago

Reply from byte

Hi Marcie, make sure to use that included filing tool to file down any sharp edges. For assistance, give us a call at 877-298-3669 - we are here to help!

Oct. 20th, 2021

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Verified Customer

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Marlin Bell Middletown, NY

Their great I'm starting to see results I'm so proud if myself for making this great decision in my life

3 years ago

Reply from byte

We are thrilled for you and your new smile!

Oct. 18th, 2021

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Verified Customer

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Marianne Sensale-Guerin Yarmouth, ME

The ease of purchasing, the quick response from customer service and the results I am receiving are high quality

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us, Marianne!

Oct. 19th, 2021

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Verified Customer

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Jesus Olvera Cary, IL

Have not had any issues so far, good communication. Very customer friendly process and easy to use instructions.

3 years ago

Reply from byte

Thanks for the review, Jesus. Our team is standing by for support if you ever have any questions.

Oct. 19th, 2021

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Verified Customer

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Bernice Arias Medford, OR

Byte has been nothing but helpful, and it's wild to me that it's all online! So convenient and fast. Also affordable.

3 years ago

Reply from byte

You said it, that's what Byte is all about 😎

Oct. 20th, 2021

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Verified Customer

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Kristian Taylor Adkins Columbus, GA

The aligners are functioning well. Everything seems to be decent quality except the carrying case which fell apart in the first week.

3 years ago

Reply from byte

Hi Kristian. Thanks for reaching out and providing that feedback. We are thrilled to hear that things in your treatment are going well. We are always looking for ways we can improve our customer's experiences so we appreciate your writing in!

Oct. 19th, 2021

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Verified Customer

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Kristell Johnson Cape Coral, FL

Convenient and easy to use and access. The website is also detailed and explains everything very well.

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing your feedback :)

Oct. 20th, 2021

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Verified Customer

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Melinda Figueroa Orem, UT

Excellent Customer Service and price. My teeth have never looked this good and it was very easy to start.

3 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals all the while keeping it affordable 😎

Oct. 20th, 2021

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Verified Customer

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Shanta Sterling, IL

The whole process was easy and simple. Had no problems with starting kit or receiving order. Retainers are decent quality

3 years ago

Reply from byte

Thank you for the great review!

Oct. 20th, 2021

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Verified Customer

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Laura D Martinez Aurora, CO

So Far it's been great, and the customer service is awesome. I am seeing great progress on my teeth.

3 years ago

Reply from byte

Smiles all around, thank you for your feedback!

Oct. 19th, 2021

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Verified Customer

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Valeria Bloomington, CA

It's been great! Gap is finally closing, it's been a great experience with Byte. I recommend it for everyone (:

3 years ago

Reply from byte

We love to hear it, so happy for you :)

Oct. 20th, 2021

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Verified Customer

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Shakeya Carter Leesburg, GA

Don't have to wear braces anymore. The aligners are practically invisible and convenient. I love them.

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😊

Oct. 20th, 2021

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Gailstar Pacific, WA

Their communication and service is poor. One of my tooth is not moving and i requested an impression kit but apparently some doctor things my teeth are shifting fine and I think otherwise.

3 years ago

Reply from byte

Hi there, thank you for your review. We are here for you to assist with any questions or concerns. We want to help! Send us an email at support@byteme.com or give us a call at 877-298-3669.

Oct. 19th, 2021

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Angie Kawa Omaha, NE

The process from start to finish has been wonderful. The difference in my smile is noticeable and I love the results.

3 years ago

Reply from byte

Smiles to go all around, that's what it's all about! Thank you for sharing 💘

Oct. 19th, 2021

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Verified Customer

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Darryl Castellano San Antonio, TX

For me, being able to do everything from home on my own, and never have to go to an office is great.

3 years ago

Reply from byte

This show we do it! 👑 Don't hesitate to reach out if you got any questions!

Oct. 19th, 2021

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Verified Customer

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Irene Heath Seal Beach, CA

The whole process is easy, convenient and amazingly efficient. I'm starting to really love my smile again

3 years ago

Reply from byte

Got us smiling from ear to ear 😊 Thank you so much for sharing!

Oct. 20th, 2021

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Verified Customer

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Ashliegh Abington, CT

So far it has been really good. Each weeks' sets are made nicely with no rough edges and a gradual increase

3 years ago

Reply from byte

It just keeps getting better and better as the weeks go by 😌 We appreciate your feedback!

Oct. 20th, 2021

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Verified Customer

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Huston Hoffman Wellington, CO

It was easy to get my aligners made, and sent to me, and the billing over 6 months interest free is very nice

3 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals all the while keeping it affordable 😎

Oct. 20th, 2021

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Verified Customer

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Kristen Foster Auburn, ME

Great, prompt customer service. Don't bombard you with annoying emails or marketing which is refreshing.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 💖Refreshers are always a huge plus!

Oct. 20th, 2021

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Rosiline Jeanty Davenport, FL

Because once I got to week 7 they started to bother me more, and the edges where they were cut irritates my tongue pretty bad

3 years ago

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to support@byteme.com and we'll get you taken care of :)

Oct. 20th, 2021

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Verified Customer

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Michele Karasiewicz Summerville, SC

Easy to start the whole process of straightening your teeth. I love that the staff is so willing to help you.

3 years ago

Reply from byte

Hi Michele, our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Oct. 20th, 2021

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Verified Customer

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Dani J Roberts Billings, MT

I started to see a difference within the first month. The braces were comfortable and pain was minimal.

3 years ago

Reply from byte

This is so exciting! Thank you for sharing, Dani:)

Nov. 2nd, 2021

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Leslie chavez El Paso, TX

Waiting for retainer to be corrected. No communication, just overall bad service. Byte is extremely expensive you would think customer would matter. 2 nd time waiting on my upper retainer sadly not to confident to receive my send corrected retainer

3 years ago

Reply from byte

Hi there, we want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Oct. 19th, 2021