Name: byte
Rating: 4.3

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Zett Vas Sacramento, CA

Great experience with Byte so far! The quality of their customer service has been by far my favorite part of the journey, but I am also very pleased with the user-friendly design of the system and information provided. All materials come highly organized and instructions are very easy to follow. Already seeing results as well. Excited to see the end results. Highly recommended!

2 years ago

Reply from byte

At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!

Nov. 24th, 2021

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Erin Denver, CO

My experience with Byte has been awesome so far. The whole process was super easy and the support team is really helpful and responsive. It was easy to fix when I got a little ahead of myself and rushed my treatment. I wasn’t getting the best fit, so customer support advised me to just go back to the aligners that fit and continue again from there. That did the trick and I’m back on track! Just make sure you’re using the hyper byte took bc that really expedites the process. I’m already seeing results and am excited to the final product :)

2 years ago

Reply from byte

Hey Erin! Our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Nov. 17th, 2021

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Sharon Chan Denver, CO

I consulted with 4 different aligner companies before I decided to go with Byte. I chose Byte because their customer service is awesome, and I liked how my final treatment looked out of all the companies I consulted with! I just started my first tray, and will started my second one tomorrow. So far, so good! And super easy to follow! I can’t wait to see my final results!

3 years ago

Reply from byte

Thank you so much for sharing Sharon! The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 15th, 2021

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Meray La Habra, CA

I'm very satisfied with my Byte at-night aligners! They are easy and convenient to use, and the aligners fit comfortably. I saw results after only a month or two, and you can easily document your progress and communicate with the Byte team throughout your journey. Other pluses include an at-home impression kit with step-by-step instructions, no in-office visits, a whitening solution/cleansing foam to clean your aligners and whiten your teeth (free bottle with impression kit), and review recommendations with the orthodontist and the Byte team!

3 years ago

Reply from byte

At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you! We're so happy to have you in the Byte family. Thanks for choosing us to go on this smile journey with you :)

Nov. 10th, 2021

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Brenda Lininger Modesto, CA

Byte representatives have been so helpful from the beginning! The process worked well for my situation and even better that they offered a "nighttime" process of wearing the braces. Every one of the team members I have spoken to has been so friendly and helpful. I would definitely recommend this plan to anyone looking to create a better smile for themselves

3 years ago

Reply from byte

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review, Brenda!

Nov. 8th, 2021

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Anna Beharry Lawrenceville, GA

I am very happy with my BYTE experience. Initially I was going to try braces however my insurance was very expensive. Not only has Byte been an easier way to straighten my teeth, it is very cost effective. Best of all no one at work can tell I have braces but I get many compliments and I’m not even done with my treatment. I’m can’t wait until my treatment is completed!!!

3 years ago

Reply from byte

We are proud to offer a more affordable option to traditional braces to give our customers a smile they love. We can't wait to see your new smile! Thank you for the great review, Anna.

Nov. 8th, 2021

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Kelby Duckworth Clarksville, TN

I’ve been on my byte journey for 12 weeks now. I am so happy with my new smile already! I like that my teeth are getting straighter over night and I can live and eat like usual during the day. That convenience factor was what had me interested from the beginning. Byte customer service has been so helpful every step of the way. The process has been so easy and I haven’t even had to leave the house to do it!

3 years ago

Reply from byte

This is so exciting to hear! We are proud to offer a more convenient way to straighten your teeth. Thank you for your review!

Nov. 3rd, 2021

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Tyler Brown Fort Smith, AR

It's been great so far. Especially for the price, I've been doing the night aligners. On week 15, the top aligers are coming along nicely. The bottoms had a bit of a hard time moving and got stuck on week 11 for like 20+ days. Now waiting on my new set of aligners and hopefully will be complete on schedule. The technical support has been great so far, minus having to send several emails at times to get a response ( with a bit of a delay) it's been good!

3 years ago

Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Nov. 2nd, 2021

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Katie Seaman Oakland, MD

My experience with Byte has been absolutely phenomenal! I can't decide what I love most about this company because I'm in love with everything! All their products work tremendously and it all works so quickly. The aligners and hyperbyte moved my teeth perfectly and the brightbyte made them SO white! The customer service couldn't be better, I truly do feel valued and that anything I may need will be treated in the proper manner. Byte will NOT let you down if your searching for the perfect yet AFFORDABLE aligners that actually work!

3 years ago

Reply from byte

Thank you for leaving such a detailed review! We are so happy to hear about your experience. Our team is here for you every step of the way. Let's get you to your dream smile!

Nov. 2nd, 2021

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Manu Kumasi New York, NY

It was very easy to order my aligners. You order the impression kit and it arrives in the mail in just a few days. And the instructions on how to create those bite impressions were pretty straightforward, as well. The only reason I don’t give this five stars is because of the lack of in-person check ins along the way. For this service BE SURE to send updated pictures along the way. Why? Because that’s the only way they can monitor your progress and, unfortunately, it’s hard to tell if you’re alignment is on track without this constant check in. Case in point: I didn’t check in for seven weeks and found out my alignment was off and had been for about six weeks. Now I have to do another six weeks, plus another five weeks to complete the alignment. Yikes. Fortunately the adjustment aligners are covered in the initial price. But, yeah, it’s not fun to find out you have additional weeks of alignment treatment because you didn’t check in earlier!

3 years ago

Reply from byte

Thank you for your feedback, Manu. We understand the importance of getting the support you need throughout treatment. Because we do not have any in-person check-ins, we do send check-in emails about every two weeks. This way we can evaluate the current progress. We can understand your frustration, but we are happy to hear that our team was able to assist in getting your smile back on track. We can't wait to see your final results!

Oct. 11th, 2021

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Kari Thorne

I have had a great experience so far with Byte! I’ve answered all my questions and have worked with me when I needed different solutions! It has been a seamless experience and is incredibly simple and easy to do! I would highly recommend bite to anyone who wants to straighten their teeth without the hassle of going to the orthodontist and without the expense!

3 years ago

Reply from byte

Thank you for the great review, Kari! We do what we can to make this a seamless and stress-free experience. We are thrilled to hear that our team did just that, and was able to help answer all of your questions. We are excited to be on this journey with you, and we can't wait to see your new smile!

Oct. 6th, 2021

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Kim Revesby, NSW

I am only halfway through my aligners, however the experience I have received so far has been great! I have used other Aligners in the past, but Byte has been better, in terms of the service received from day 1, and the service offerings for the package. The process is easier and more flexible if things go wrong, or if you need help. I am very happy with Byte so far!

3 years ago

Reply from byte

Thank you for sharing your awesome experience, Kim! We are thrilled to hear that our team has provided the support you need throughout your journey. We are happy to have you in the Byte family, and we can't wait to see your new smile😊

Oct. 4th, 2021

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Claudia Xhail Leirana Barrera Orlando, FL

I’ve loved my journey with this Byte system so far. It has been a smooth and easy process, with an incredible price! (The perfect combination). My treatment was set for 21 weeks, I’ve been using my aligners for only 7 weeks and I can totally see the difference simply by following the instructions they sent me. And the best part, since is only a simple modification to my smile, I don’t have to do any in person visits, with just a few photos every other week they can oversee my progress. 100% recommended!

3 years ago

Reply from byte

We love to hear this, Claudia! We are proud to offer a more affordable option to traditional orthodontic treatment and that fits with your lifestyle. We are thrilled to hear that you are already noticing the difference in your smile, and we can't wait to see your final results!

Oct. 4th, 2021

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Carmen Allred High Point, NC

I had a wonderful experience using byte. Not only did my teeth end up perfectly straight ((and super white!)) but the customer service was amazing. Whenever I’ve had any concerns, they have been addressed promptly and efficiently. I even received a free set of new aligners when I felt like my teeth had shifted slightly, thanks to the Byte For Life guarantee. I’ve referred them to multiple friends and will continue to do so. Thanks byte for giving me the confidence to smile!

3 years ago

Reply from byte

We are so thrilled for you. Thank you for leaving such an awesome review. If you haven't shared your results with us, we'd love to see it and hear about your story! Send us an email at support@byteme.com or direct message us on Facebook ;)

Sep. 22nd, 2021

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Maygan Pearson Kirkland, WA

The process of getting impressions was easy enough, although not super comfortable. The roof of my mouth was a bit sore for a few days afterwards. I think the hardest part of the whole process was waiting for the aligners to show up. For the first few days, my teeth were very sensitive and was hard to eat hard/crunchy foods but that goes away after a while. I'm currently on week 10 and have noticed a significant amount of improvement already. Byte's support team is informative and easy to work with. 10/10.

3 years ago

Reply from byte

It definitely takes some adjusting for our mouths to get used to having aligners in. We are so excited that you have already seen improvement, and we can't wait to hear about your results!

Sep. 22nd, 2021

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Aziz Qattan Ellicott City, MD

I was suspicious at the beginning and I had my fears that this might not work but after 8 weeks of treatment I never felt that good about my teeth and just looking forward to finish my treatment and see the final result. Note: My top teeth I can see 80% improvements in only 8 weeks. So exciting. Thank you Byte for your follow ups and continuous support. The best customer service you’ll ever experience.

3 years ago

Reply from byte

Thank you for the amazing review, Aziz! We can understand your hesitation, but we are so happy you chose Byte! We are so happy to hear you are already seeing progress, and we can't wait to see your new smile :)

Sep. 14th, 2021

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Sarah W. Arlington, VA

I had braces as a kid but they never managed to fix a section of my bottom teeth. I've been self conscious about this one area of my smile for a while now. Similar products to Byte are way out of my price range so when I saw the quality and price that came with Byte, I jumped at the opportunity. The staff have been extremely responsive to all of my questions throughout the process. I only have two weeks of aligners left and my teeth look AMAZING. I would recommend Byte to anyone who wants to fix their smile within a reasonable budget.

3 years ago

Reply from byte

This is incredible Sarah! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Sep. 8th, 2021

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daniel fuentes Two Harbors, MN

Can’t believe I waited 55 yrs to straighten my teeth ! I’ve been researching for decades on my best options to straighten my teeth and improve my bite without paying 30K for veneers . Byte is the answer … great customer service , easy to use molds prior to getting my straighteners and the straighteners are top quality. Lots of information on any FAQ’s you might have and top notch follow up. I have the night aligners and they have been comfortable and improving my smile just after five weeks !

3 years ago

Reply from byte

Thank you so much for these awesome review! We are so happy to hear that you have been enjoying your experience so far. Our team is here for you every step of the way, so don't hesitate to reach out with any questions!

Sep. 1st, 2021

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Aaron Belmore Staten Island, NY

I’ve had crooked teeth my entire childhood and going into my early adult life. I’ve always wanted braces but I was just hesitant because dental care was something not taught in my household. But then I came across byte and it eased the fear of going to the dentist, and I’m glad I started this journey because it has made me more confident and happy to smile.

3 years ago

Reply from byte

We are so happy to hear that your experience has grown your confidence! That is why we do what we do. Thank you so much for sharing your story:)

Sep. 1st, 2021

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Kara Jackson Jesup, GA

I am about halfway through my treatment plan with Byte and can definitely see noticeable differences. I’m giving them 5 stars now for their customer service, though, as I’ve had exceptional care each time I’ve called or reached out to their team. They’ve made this experience so easy and I genuinely recommend that if you’re looking for invisible aligners, you choose Byte.

3 years ago

Reply from byte

Wow - halfway already! We are so excited for you and your new smile. Thank you so much for sharing your experience.

Sep. 1st, 2021

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shweta MG San Francisco, CA

I was impressed with how easy they make straight teeth to be through both sensitive and caring out reach, a well organized and scientific method toward orthodontic growth modifying straightening. Most other companies do not take into account the use of a sustained vibrating plate and not to mention offers for a light activated professional grade whitening system. I got both with one plan and the whitening was a code application for free. I don’t see this offer after extensive research into options for aligners out there . Byte however does promise you that .

3 years ago

Reply from byte

Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Aug. 25th, 2021

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Vanessa Garden City, NY

I'm going to be starting my third week tonight. From day one I already saw movement in my teeth. I used to have braces then lost my retainer so I'm fixing a few years of movement. I would say this program is perfect for anyone doing something similar. Customer Service has been great from my experience so far, I had seen other reviews stating otherwise, but I've gotten quick and positive responses and help. At the end, I'll give another final review. Thank you byte!

3 years ago

Reply from byte

This is incredible, Vanessa! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Aug. 24th, 2021

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Chris and Kelly Kluck La Crosse, WI

15 weeks in and my teeth look better than I could have hoped! If you follow instructions and wear aligners as directed, you will be rewarded with amazing results!! The customer service team has always been helpful and responsive. I did a lot of research and feel confident I made the right choice selecting Byte. I appreciate that they include a bottle of BrightByte to clean aligners and whiten teeth. Word of caution, however, it goes fast! After the 4th week the bottle was almost gone. $30 for refills. Overall a great experience and excited to see final results in a few more weeks!

3 years ago Edited January 10, 2024

Reply from byte

Thank you for sharing your experience so far! Our team is here for you every step, so if you ever have any questions, don't hesitate to reach out!

Aug. 18th, 2021

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Norman R. Gainesville, VA

This is the most affordable teeth alignment service that I have been able to find, and it has been a relatively straight forward experience. So far, my teeth are aligning properly, and I have only experienced minor discomfort. Aside from delayed response times (it takes a few days for them to get back to you with questions and requests), they do their best to help you. Best of all, this service was covered partially by my insurance provider.

3 years ago

Reply from byte

We are always here to help and answer any questions you have. Our team works hard to respond to every message as soon as possible to make sure you feel comfortable through every step of treatment. For immediate assistance, you can always give our team a call at 877-298-3669! :)

Aug. 9th, 2021

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Amelia McLaughlin North Easton, MA

I could not have asked for a better experience. The Byte team is extremely responsive and made the process incredibly straightforward. I received my aligners just a few weeks after sending in my molds. The weekly schedule has been very manageable and I have seen excellent results. I also love the BrightByte aligner cleaner/teeth whitener they provide - it really works! If you are on the fence about doing this and/or which company to go with, I could not recommend Byte more.

3 years ago

Reply from byte

Yay Amelia! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Jul. 29th, 2021

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Heather Winslow

I am in currently in week 5 of my Byte experience. I have been pleasantly surprised at my experience so far. All of my aligners have fit nicely and I have not had to file or adjust any of them. I can tell right when I put in my aligners at night and when I take them off that they are working but they are not uncomfortable at night. I can already tell a difference using Bright Byte. I am not even halfway through my treatment but have been happy with the quickness of BYTE’s team to respond. I look forward to a straighter smile in about 20 more weeks:)

3 years ago

Reply from byte

Yay Heather! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Jul. 29th, 2021

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Lynzie Schaffer Quakertown, PA

So far, everything is going great! I’m a little more than half way through my treatment and the experience has been easy. Everything is set up for you to succeed, you just have to hold yourself accountable each week. No one knows I’m wearing the slingers, but each week my smile gets a little better! A great alternative to more expensive ways to straighten your teeth!

3 years ago

Reply from byte

So happy for you Lynzie! Byte is proud to offer a better and more affordable way for people to get the smiles of their dreams from their own homes. If you ever have any questions, don't hesitate to reach out to support@byteme.com! Thanks for the great review :)

Jul. 29th, 2021

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Erin Dunagan Raleigh, NC

I am so very pleased with my entire Byte journey! Getting started was a breeze, customer service is impeccable, treatment plan is reasonably priced and the entire process has just been fun! Byte makes it fun with little incentive fortunes, clean and sleek packaging and wonderful products to help me get the smile I've been wanting! I have experienced no pain and am VERY pleased with my results so far!!! Thank you Byte and team!

3 years ago

Reply from byte

Yay Erin! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

Jul. 29th, 2021

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Cat Lady Pompano Beach, FL

The aligners are exactly what I wanted them to be. I have a habit of biting down on my aligners and being a bit rough with them. Luckily, they are made of a durable, hard material that stand up to wear and tear extremely well. The included BrightByte and Hyperbyte are essential to keeping you on track. I also enjoy the flexibility of Byte Pay, which allows me to pay for my treatment over time. Comparing these with Invisalign, which I have also had, these seem to be a better value for your money. With Invisalign, a dentist checks your progress periodically and encourages you to stay on track by making sure you are wearing your aligners as prescribed. With Byte, you are given a bit more independence, as you don’t need to meet with anyone periodically. Instead, you occasionally send progress pictures online, which I assume are reviewed by a doctor. You really only hear from Byte to gently remind you to follow your routine, or if something is wrong, which is fine by me. The one and only complaint that I have with Byte is that my Byte advisor was a bit pushy with the sale of my treatment plan. I understand that I need to order my treatment plan as soon as I get the results back from my impressions. However, Byte is still a large investment, both in time and money, and I needed time to feel assured that I was investing in a reputable and trustworthy company. I felt pressured through a barrage of text, email, and phone calls to make a large purchase quickly. I also wish that the insurance team that contacted me before treatment had been more forthcoming that any reduction in cost associated with insurance could not be used in conjunction with Byte Pay. All of that being said, I still think I prefer my Byte treatment over Invisalign. I felt that Invisalign was more invasive with the treatment plan by requiring you to shave down certain teeth or by having attachments semi-permanently put on your teeth. With Byte, I also have the luxury of being more independent with my treatment. However, this means that I need to be more accountable with my own treatment progress, but I am ok with that. This product is great for adults with active, full schedules, but probably not great for teens who need constant supervision to follow their treatment plan.

3 years ago

Reply from byte

This is incredible! We appreciate you submitting such a detailed review and for the feedback. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!

Jul. 28th, 2021

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Nitya Kashap Balaclava, VIC

I chose byte because it was relatively cheaper, faster and convenient. I'm 2 months into my treatment and can see results. I'm so excited to finish! The first week was painful... make sure you are on painkillers. I had regrets during the first week. I thought this was not worth it... but now it's much easier now. Definitely worth that first week of pain.

3 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! If you have any concerns, do not hesitate to reach out we are always available via email, phone, and Facebook DM. Thank you for taking the time to submit this awesome review!

Jul. 28th, 2021

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sandy22 Virginia Beach, VA

Still in the byte process- had a week 13 checkup and they saw a few gaps in my aligners (aligners weren't a tight fit like they should be) so they sent out another impression kit and new refinement aligners. Was a little bummed that the checkup wasn't sooner- and that it will take a little longer, but they mentioned sometimes this may happen - but byte customer service took care of me and that is very appreciated! So for any byters out there :) - stay with the process and I would suggest sending pics with aligners every month or every couple of aligners changes to make sure all is good. And call byte if you ever have questions or want to check on things. That is the best form of communication and the quickest way to get a response. Overall I am still glad I am with byte and looking forward to my new smile!

3 years ago

Reply from byte

Hi there. This is so exciting. It is totally common with any orthodontic treatment to have to make some adjustments to the plan as some teeth end up being a little more stubborn than our dental team originally anticipated. Open and transparent communication is so important to us at Byte, and we want to make sure everyone feels comfortable and supported at every step. Thanks so much for the review, we appreciate it :)

Jul. 21st, 2021

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Verified Customer

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Morgan Huth Salt Lake City, UT

It was quick to start and I could see change within a couple of weeks. Communication could be better around the plan.

9 months ago

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Verified Customer

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Teresa Hogrefe

The experience has been very rewarding. They offer a good product for a good price.

9 months ago Edited February 16, 2024

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Verified Customer

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Kathleen Gilstrap Paris, TN

The convenience of doing whole process from home and of course the great results

9 months ago

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Verified Customer

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Nick Brown Marysville, WA

The sroragw box is wonderful. The plan is easy to follow. The app is easy to use. I love it.

9 months ago

Reply from byte

Nick! This kind of review absolutely made our day, and we're so thrilled to read it. If any questions or concerns arise, reach out -- we're here to help!

Jan. 31st, 2024

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Verified Customer

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Kim Berry Independence, MO

Customer service has been great - it’s like I have a personal assistant to help with my progress.

9 months ago

Reply from byte

Thank you, Kim! We work hard to make sure we're prompt in our responses, so hearing this is very gratifying. If any questions come up, please don't hesitate to reach out at patient.byte.com/support. We're here to help!

Jan. 31st, 2024

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Verified Customer

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drea m Chicago, IL

When there was a problem, they worked their way to make sure everything was perfect.

9 months ago

Reply from byte

Hello, thank you for this awesome review! Our #1 goal is to make sure that our customers have an enjoyable experience through every part of the process from start to finish. We're standing by for support if you have any other questions.

Jan. 31st, 2024

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Verified Customer

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Mark Fitzgerald CA

Nice to only have to wear at night. The original plan was too aggressive. But once we slowed it down it was all fine

9 months ago

Reply from byte

Hello Mark, thank you for this awesome review! Our #1 goal is to make sure that our customers have an enjoyable experience through every part of the process from start to finish. We're standing by for support if you have any other questions.

Jan. 31st, 2024

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Verified Customer

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Michelle Holder Douglas, GA

Super easy to use and very convenient. I’m very pleased with the results so far.

9 months ago

Reply from byte

Hello Michelle, thank you for this awesome review! Our #1 goal is to make sure that our customers have an enjoyable experience through every part of the process from start to finish. We're standing by for support if you have any other questions.

Jan. 25th, 2024

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Jackson

Byte I love it because their quality and service are better since I started using them. And customer service has been great.

8 months ago

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Adam Sproul Boothbay, ME

They promised me a straight smile. Well I was half way in to the retainers when the top section just ended. I called and asked why. “That’s the end of the treatment”. If I’d have know I have to jump threw hoops to get what was promised I wouldn’t have gone and paid thousands to these people.

8 months ago

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Verified Customer

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Robin Coeur d'Alene, ID

I’m so happy. I’m a few weeks from being done and haven’t had a single hiccup. Incredibly happy.

1 year ago

Reply from byte

Hi Robin. Thank you for the great review! We're here to help if you have any questions or concerns.

Jun. 29th, 2023

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Verified Customer

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Tammy Wilson Corbin, KY

The aligners were somewhat effective, however, teeth have shifted with continued use of a night retainer. I had difficulty reaching Byte customer service and paid for 5 years of aligners. I have attempted to reach Byte multiple times to no avail. DO NOT WASTE YOUR MONEY!

1 year ago

Reply from byte

Hello Tammy. At Byte, we know how important communication is and we always strive to be open and transparent.
We want to look into your concerns and do what we can to help. These concerns are best handled by the Clinical team. They are the team best equipped for aligner concerns, staffed by Dental professionals who are fit to assist with remote Orthodontic treatment. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. You can also fill out the link at https://patient.byteme.com/ or email us at bytereviews@byteme.com to connect with the Clinical Team.

Jan. 16th, 2023

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Verified Customer

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jacque babb Littleton, CO

It was very frustrating to communicate only through email for most of the experience and to repeatedly be asked to take and submit several photos to be evaluated. Video calls would be MUCH more efficient and effective.

2 years ago

Reply from byte

Hi Jacque, we are always looking for ways to improve the customer experience so we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout the whole Byte journey. We do offer video calls with our Clinical Team as an option for support, please send us an email at: patient.byte.com/support for further assistance! We are standing by for support.

Jul. 12th, 2022

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Verified Customer

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Jt

The process is hard to maintain. I had a horrible lisp. The checking were few and far between. It's not worth the price. I'm still paying for it although I discontinued my use of them.

2 years ago

Reply from byte

JT , we highly appreciate your feedback and want to reassure you that we are constantly looking for ways to improve and take these things very seriously. If you happen to have any other concerns or additional questions please do not hesitate to reach out via our social platforms such as Instagram and Facebook DMs- We are standing by for support!

Apr. 12th, 2022

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Verified Customer

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Jess Pittsburgh, PA

they work get!! they do move a little fast so my teeth were sore all the time compared to others where i had a break in between liners

2 years ago

Reply from byte

Hi Jess, Our goal is to make sure that our customers have an enjoyable experience through every part of the process. If any questions arise regarding the fit of aligners, that is where our Professional Care Team comes in. Sometimes teeth are more stubborn than we expected and take longer to move. Each customer has the option to schedule a phone or video call through their customer portal with our Professional Care Team. We would also recommend giving our team a call at 877-298-3669 for immediate assistance.

Mar. 18th, 2022

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Carolyn Holt Des Moines, IA

It didn't do the job I was promised. My teeth did not change much and then after I completed within a month my teeth were right back to the way before. Was not at all happy with the results.

2 years ago

Reply from byte

Hi Carolyn, we want to make sure each customer is getting to their new smile in the safest and best way possible. Sometimes teeth are more stubborn than we expected and take longer to move. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 31st, 2022

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Stephanie Heguy-garza Denver, CO

It's very difficult to get any support after you buy the retainers. I had issues with them my teeth moving in one day and after wearing the final retainers my teeth were still not where they needed to be. The told me to go back and wear retainers from weeks before just give me the run around.

2 years ago

Reply from byte

Hi Stephanie. At Byte, we know how important communication is and we always strive to be open and transparent. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of.

Mar. 28th, 2022

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Leidy Paulino Danbury, CT

It's not very comfortable to pull them out every time you need to eat or snack but with consistency they do yield great results

2 years ago

Reply from byte

Leidy, you could say that again! The best part is how you can still eat all of your favorite foods and drinks without worrying about brackets getting in the way!

Mar. 21st, 2022

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Kristine Crown Point, IN

Caused extreme pain and nerve damage to my front tooth. I now have to have a root canal to fix the high sensitivity of that tooth and the discoloration that occurred. My front tooth is now grey. At that point I stopped using there products, asked for a refund which I have not received and I'm still being g billed every month.

2 years ago

Reply from byte

Hi Kristine, we want to do everything to ensure each customer progresses well and feels supported through each step. It's important to make sure that we can address these concerns and do what we can to help as soon as possible. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 31st, 2022