Name: byte
Rating: 4.5

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Bri Thomas Dauphin, PA

Byte has been awesome from the start. Everything was quick and easy and my aligners came faster than I thought. Customer service has been amazing too. I'm only on week 5 and I already notice a difference. And my teeth are whiter too.

6 years ago

Reply from byte

The BrightByte is pretty great- and super effective! Thank you for your review!

Sep. 26th, 2019

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Rayza Zamora Hialeah, FL

My experience with Byte has been great. Since the beginning, they answered all my questions and I can say I'm satisfied with the results. I think it is a very affordable option and their customer service is excellent. I highly recommend it.

6 years ago

Reply from byte

Thank you for your review! Our support team truly works to ensure as smooth of an experience as possible for you, from start to finish.

Sep. 27th, 2019

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Abbey Lincoln, IL

I personally have had an amazing experience so far with Byte. They are soo quick to respond and it is not just automated. It’s actual people talking to you and tailoring the conversation to you. It’s unique. The product has been great. I have seen results so far and I cannot wait to see the finished result.

6 years ago

Reply from byte

Thank you for your review! It means a lot to us to be able to get you to the results you're looking for. Our care team does everything we can to make it as simple as possible- and we're never automated!

Sep. 30th, 2019

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chelsea ledger Burton, MI

This concept is so cool that you get to straighten your teeth from home without going out to an orthodontist and paying double. Everyone has been so kind and helpful in making sure my byte experience is great. definitely recommend

6 years ago

Reply from byte

Thank you so much for your review!

Sep. 27th, 2019

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Jessie lopez Casper, WY

My teenage daughter like most needed braces and after looking into all options we decided to use byte and we I am so glad we did that customer service was excellent they really went out of there way to help us get started on her treatment. And after using the system about halfway through her set we have noticed changes already and she loves it.

6 years ago

Reply from byte

We're so happy that we could help! We want to make sure you have the best care possible, every step of the way.

Sep. 27th, 2019

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Ashley Blue Springs, MO

I never thought I’d be able to go through an invisible aligner process because of the expense, but byte has made it possible! I’m in the middle of week six and only have one more week for my bottom teeth and 7 more weeks for the top! I had an issue with my bottom trays fitting properly after week 3, and they immediately sent out an impression kit for me to send back, so my tray can be revised. Their customer service has been amazing and super friendly and responsive since day one.

6 years ago

Reply from byte

This is so exciting! We know the aligner process can be just that- a process. Thankfully we make it easy and affordable! We're so excited for your results!

Sep. 27th, 2019

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Kristi Peterson Perry, GA

I did a ton of research, before choosing byte, and i couldn't be happier ! Every question i had was answered very quickly, my rep walked me through the payment plan, answered every single question i had, and i could tell she really cared about bytes customers and providing great customer service.

6 years ago

Reply from byte

Thanks for your review!

Sep. 27th, 2019

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Lisa Selden, NY

Love Byte! Offered me an amazing deal for the impression kit with no pressure. Packaging and instructions were so nice and easy to follow. They respond quickly to emails. Great customer service. I'm half way through and looking forward to my end results!

6 years ago

Reply from byte

This is fantastic! So happy to hear you're enjoying your results so far, and we can't wait to get you to the end result.

Sep. 11th, 2019

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Austin Birmingham, AL

I love how fast the service has been. I received my aligners a week before I was suppose to. The doctors really care. Last week I was worried about some discoloration in my gums and they emailed me ASAP. I love This service and would recommend.

6 years ago

Reply from byte

We're always here to make sure we've got you covered, every step of the way. Thanks for your review!

Sep. 3rd, 2019

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Marie Hine Barberton, OH

Super easy and convenient! Look great too! Love that I can remove them to get a great teeth cleaning/brushing compared to traditional braces which are very hard to clean around. They were perfect for my busy life and to top it off I only have to wear them for 12 weeks!

6 years ago

Reply from byte

Why need to leave your house for a new smile! Thank you for choosing byte.

Jul. 17th, 2019

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Jennifer strom Lynnwood, WA

Byte has been wonderful! The Aligners arrive super fast, customer service has been awesome, and even after 3 weeks, i can already see a difference in the straightness of my teeth! Also my teeth are extremely white now thanks to bright byte! I am really impressed!

6 years ago

Reply from byte

This is amazing! Our results make a huge difference ;) So excited to see your results!

Sep. 3rd, 2019

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Andrew Austin, TX

So far so good! I've been using byte for about a month now and everything has been great so far. Customer service is excellent and I can definitely tell that the aligners and whitening products are working. My teeth are straighter and brighter than a month ago and just getting better!

6 years ago

Reply from byte

We can't wait for your new smile, thank you for choosing byte!

Aug. 5th, 2019

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Kim Kaysville, UT

I’m on week 4 of my aligners, and so excited for my new smile! The whole process was fast and simple, with affordable financing options. When needed, customer service was very friendly and helpful. I’m so glad I finally did what I’ve been wanting to do my whole adult life! Byte made the decision easy!

6 years ago

Reply from byte

We are happy our financing and customer service has been a great part of your byte journey, can't wait for your new smile!

Jul. 29th, 2019

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Gaby Miami, FL

Byte has been amazinggg so far! It is very exciting putting a new tray in every week and watching your teeth get straighter and straighter in comparatively less time for an affordable price! Nothing but good things to say about byte!

6 years ago

Reply from byte

Thanks for your recommendation!

Jul. 29th, 2019

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Lisa L.

Byte's customer service is great. If you have questions, they are eager to answer and they get back to you quickly. They have great payment options so that you're able to get your aligners with ease. I am looking forward to completing my wearing my aligners. I would definitely recommend this company to others.

6 years ago

Reply from byte

Thanks for the great rating! We strive for excellent patient care--glad you thing so too. Thank you for joining the byte family!

Jul. 22nd, 2019

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Michael Franklin West Hempstead, NY

I have been using Byte for 9 weeks now and I have seen a dramatic difference. The Customer Service Team has been phenomenal throughout the whole process. Best part is...if you need additional help you get to speak to a real dentist.

6 years ago

Reply from byte

Can't wait to see your new smile!

Jul. 22nd, 2019

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Sintija Minot, ND

I’m in the beginning stages of straightening my teeth with Byte and so far I couldn’t be happier with the service I have received. The customer service is amazing, the product seems to be high quality as well. And they do military discount which is great :)

6 years ago

Reply from byte

We can't wait for your new smile!

Jul. 17th, 2019

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Jaleceya Tate Lithia Springs, GA

Amazing customer support. Their treatment plan projections for my teeth were way better than the treatment projections of others (I shopped around). I also love that I will be done in only 4 months instead of the 9 months other companies told me. I highly recommend giving them a shot.

6 years ago

Reply from byte

Thank you for your recommendation! Can't wait for that new smile, in only 4 months!

Jul. 17th, 2019

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Mandy Meador Weaver, AL

With so many at-home aligner companies to choose from, I’m very thankful I chose Byte! They have been incredibly helpful and informative throughout the whole process. If I had a question, they responded quickly! I have been telling everyone I know about my experience, and I can’t wait to finish my treatment so I can show off my new smile!!

6 years ago

Reply from byte

Thank you for choosing byte, Mandy!

Jul. 17th, 2019

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Pam Hanlon Hardeeville, SC

They have stood behind my process 100%. So easy to get started, if you have any questions... just give them a call. I can't wait to see the end result, my new smile. Affordable and no dentist office visits. Love, love, love.

6 years ago

Reply from byte

Thank you for joining the byte family, Pam!

Jul. 1st, 2019

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Clare Saint Paul, MN

I am so happy with my new smile in the making! My teeth are looking great and I’m on week 7. The hyperbyte is the best because not only does it decrease treatment time, but also decreases the discomfort of changing aligners.

6 years ago

Reply from byte

Thank you for choosing byte for your new smile!

Jul. 1st, 2019

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Melody W Broken Arrow, OK

The whole process has been super easy. I have been wanting to fix my gaps in my teeth for a while, but never felt like I could afford it. With Byte's payment plan I felt like anyone could afford the perfect smile. I am on week 2 of 15 and cant wait to see my final results.

6 years ago

Reply from byte

Thank you for the kind words Melody! Can't wait to see your new smile.

Jul. 1st, 2019

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Dominque Diaz Deer Park, TX

Customer service was on point every time, also The product was easy to use and great instructions. The impression kit was super easy to use and overall the packaging presentation was great! Byte knows what their doing! You’re in good hands

6 years ago

Reply from byte

Thank you for the kind words, Dominique!

Jul. 1st, 2019

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Tracie Charlotte, NC

I am still in the middle of my journey, but Byte has been very responsive! It is nice to call a company and talk to a human being! If I need to leave a message, the call or email is returned promptly! Each of my questions and concerns has been dealt with thoughtfully. In a sea of options for straighter teeth, I am so glad I chose Byte!

6 years ago

Reply from byte

We are so glad you chose us, Tracie!

Jul. 1st, 2019

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Crosbi Jentsch Grandview, TX

Byte has the absolute best customer service. They keep in touch with you throughout the process! They answer every question you have. The aligners are GREAT. They give you extra things your kit that some companies don’t give you!!

6 years ago

Reply from byte

Thank you for being a part of the byte family!

Jun. 19th, 2019

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Elliot C San Francisco, CA

The whole insurance coverage thing is so confusing. Byte’s insurance team checked my coverage and helped me prep my insurance claim. They were a godsend. Would not have been able to afford my aligners without their help. Thanks Aline & Philip!

6 years ago

Reply from byte

So happy our team was able to help you resolve this!

Jun. 3rd, 2019

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Benjamin S Trabuco Canyon, CA

My byte advisor was so patient in answering all my questions and made the whole experience of purchasing my aligners super easy. They’re hyperbyte device is amazing, because of it my treatment time is 3 months instead of over a year with metal braces.

6 years ago

Reply from byte

What a win! Thank you for choosing byte.

Jun. 3rd, 2019

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May Sherman Oaks, CA

I am very pleased that I decided on byte to align my teeth. I was incredibly hesitant, a woman at my age having to go through braces just to get straighter teeth just wasn’t an option. Luckily I was qualified for bytes aligners and can’t recommend them enough.

6 years ago

Reply from byte

Thank you for your recommendation! We are so happy you are a part of the byte family.

May. 3rd, 2019

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Tina Canale Brooklyn, NY

From the beginning of the research of Byte to the usage of the final product, everything is efficient and modernized. I could not be more pleased. The team is knowledgeable and attentive, the product is high quality and sleek, and the pricing is fair. Even the marketing and packaging is stylish and interesting!

6 years ago

Reply from byte

Thank you Tina! So happy you are a part of the byte family.

May. 3rd, 2019

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Susie Compton, CA

Im glad I got my aligners through byte, my entire journey was amazing. My byte advisor was so helpful in making sure my impression was perfect and so my aligners fit great. Im in the middle of my treatment and I can already see results

6 years ago

Reply from byte

Thank you!! Glad you're enjoying the byte life Susie! 🤜 🦷🤛

Mar. 8th, 2019

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Brandon Carmichael, CA

I've never worn braces, so I wasn't really sure what the results would be. I have to say -- I'm not sure why anyone would wear metal braces when this exists. Great responsive customer service. Easy instructions were very key since those impression kits can be a bit tricky.

6 years ago

Reply from byte

Thanks Brandon! We're happy that you are enjoying your new smile! Please let us know if we can help you with anything. ;)

Mar. 6th, 2019

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Jed Knudsen Sandy, UT

I have been using Byte now for almost 8 weeks. My lower teeth have always been embarrassingly crooked. But now, my wife and friends tell me they can already see a huge difference. The best part is, I only have 10 weeks left, not a year! I recommend Byte 100%. There is no question that is works. I can see it in the mirror.

6 years ago

Reply from byte

Sit back and enjoy the ride Jed! If we can do anything to help you smile today, please let us know!

Mar. 6th, 2019

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Courtney J Pacific Palisades, CA

Byte was extremely easy, affordable and gave me exceptional results in a very short time. Their customer service was excellent and always available for any questions. I would highly recommend Byte to anyone who wants a straighter and brighter smile.

6 years ago

Reply from byte

Thank you Courtney! We think you're pretty great too. ; ) ❤️

Mar. 6th, 2019

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Omid B Beverly Hills, CA

As a medical professional, and someone that pays particular attention to quality, value, service and convenience, ByteMe is bar none in the field. Not only is there a product more advanced and can give you quicker results than the competition, it’s also less expensive.

6 years ago

Reply from byte

Astute observation Omid 🤔-- We're glad you see it they way we do. ;)

Mar. 6th, 2019

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Bindi Dave New York, NY

I was a bit skeptical at first but this was amazing, from the start! They sent the impression kit and it was super simple to administer and ship back. They send the aligners in phases, keeping track of your progress along the way. Everything is easily accessible online and communications were on point! I highly recommend this over other companies. They hyperbyte is a game changer!

3 years ago

Reply from byte

Bindi, thank you for the great and honest review! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day we send out the retainers.

May. 31st, 2022

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Hendrix Held Macomb, MI

I had a good experience with byte. My plan was 4 months and it took me 6 months but I was happy in the end. I did think it was more painful than when I had braces as a child because it was a weekly adjustment. My mo uth was just getting used to everything and it would be time to change the trays again. I am glad I did it and am glad it's over with!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Feb. 18th, 2022

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Jessica Brown Montgomery, AL

I have had a great experience with Byte. Naturally I was nervous at first but it has been going very well. I am on week 12 now and I can see a clear difference in how my teeth used to be versus what they are becoming to look like. I will say that the one week timeframe is a little unrealistic so you can expect to sometimes spend one week on one set, but two weeks on another - it just depends but it is worth it. The only real drawback is the customer service. They're behind by a few days but I don't think that is their fault.

3 years ago

Reply from byte

Hi Jessica! Thank you so much for writing in and sharing. We know the at-home aligner process can be a bit of a daunting experience, but at Byte we want everyone to feel comfortable and supported from the second they order the impression kit all the way until they get their retainers. If you ever have any questions, concerns, or just want to brag about your amazing new smile our team is here! Simply give us a call, shoot us an email, or even DM us on Facebook!

Feb. 11th, 2022

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svl2460 Chicago, IL

I've loved my experience with Byte! I see a difference in my smile week over week, and I love that their BrightByte solution simultaneously whitens my teeth while keeping my retainers clean. This process has been so easy, it's incredible to me that my teeth have actually been able to become straight and aligned through this super easy (for me) process.

3 years ago

Reply from byte

The BrightByte is a game changer! We are so thrilled for you, and we appreciate you leaving this great feedback.

Jan. 25th, 2022

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Courtni Mote Panama City Beach, FL

I'm on week 11 and I'm impressed with my progress so far! The process has actually been easier than I expected. I've had no pain from the aligners or the shifting of my teeth, and the foaming cleaner seems to be helping whiten them a bit. I've been overly cautious about shifting my teeth too quickly, therefore I've been keeping each set of aligners in for closer to two weeks instead of the recommended 1 week time frame...I can't wait to see the end results 😁

3 years ago

Reply from byte

YAY! We are so happy to hear this. Thank you, Courtni, for sharing this experience with us!

Jan. 26th, 2022

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Wesley Ford QLD

Best thing about them is their entire process is quite clear and easy to follow. It's great that you can just upload photos of your progress and someone will check it. I am 10 weeks into my plan, and so far haven't had any issues with the retainers or teeth pain, however have noticed my teeth aren't quite matching the expected teeth movements which the simulation shows you at the beginning of the process. Probably the only negative would be that once you purchase the plan, the communication from their team seems to drop off. It seems the company has a strong sales focus, but I can't comment about their ongoing customer support and care process. As someone who hasn't had any complications/teeth pain so far in the process, it's not an issue. But if I was to have issues, I don't know how responsive and helpful their support team would be...

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Jan. 6th, 2022

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Jill Nauvoo, IL

It's only been 2 1/2 months since I started using byte and I'm amazed at how quickly my teeth are aligning. The first week was rough, adjusting to wearing the aligners, but after that it's been pretty smooth going. The customer service at byte had been great. They respond within 24-48 hours when I've emailed or sent a text. I highly recommend Byte!

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! :)

Jan. 6th, 2022

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ColtandMelissa Farnham Hamilton, IN

I am really happy with my aligners and the results they are giving me. I’m on week 13 of 20. It has gone by very fast. However I’m ready to be done lol I can’t wait for the final results! Customer service was really nice. The whitening foam they have works great! I would recommend for anyone who doesn’t have a lot of time for multiple trips to the orthodontist. I’m very happy with Byte so far!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊

Jan. 6th, 2022

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Cassidy Los Alamitos, CA

The customer service here is incredible! After my set of laughers, I was not happy with my top row of teeth. Byte sent me a brand new impression kit and redid my top teeth in order to get my smile to my satisfaction. Byte always answers my calls or calls me back when I reach out. I have been extremely happy with the work that Byte puts in and I will recommend them to anyone who wants to get their teeth straightened at a reasonable price and with a very painless process.

3 years ago

Reply from byte

Our Customer Care Team is happy and ready to assist all of our customers, just an email or a ring away!

Jan. 3rd, 2022

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Valerie W. Danville, IL

Great!! I was a little worried here and there. I still have my wisdom teeth and I’m worried they’re keeping my teeth from straightening out given there’s not space to move. I messaged customer service and they sent me a long list of questions to get as much information as they can to try to fix the situation. It took about two days for them to reply but I’ve had much worse. I was assigned my own customer service agent in the beginning of my journey and she’s been super helpful when I have stupid questions lol. I’m definitely seeing a difference so far and I’m only half way there. I’m on week 7 out of 15 so far 🤗 my top row of teeth are more crooked than the bottoms so the top has 15 weeks and my bottoms have 12. The pack comes with a whitening/cleansing foam and I’ve definitely noticed my teeth seem brighter as well which is something I’ve struggled with alongside my crookedness. I’m super excited to not be concerned about my smile anymore. To finally be confident, or as confident as I can be lol. I’ve always struggled with body image and this is definitely helping. They were hard to get used to, however. I had a lisp for a few weeks and the edges of the aligners were scratching against my inner cheeks and inner lips. After the second week it was much better, my mouth toughened up mostly. Like a callus you get from playing guitar, your fingers get them. This was the same, my mouth meat thickened 😂 still soft 🥴 oh also one thing I forgot to mention. My jaw shifts while I sleep, and for some reason ever since I have worn these, it shifts to where it’s not in place. So each morning I have to push my jaw back in place to be able to open my mouth all the way. At first it scared me, then I got used to it. My third week didn’t do it at all though so I’m not sure what the reasoning is. Just wanted to throw that out there for anyone who has jaw problems or clicking, I’d recommend talking to a doctor before using. Overall I’m happy, just a few quirks.

3 years ago

Reply from byte

Love hearing more about reaching dream smiles, its what we are all about here at Byte!

Jan. 4th, 2022

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Boshra Ibrahim West Palm Beach, FL

The company's customer service is very good. At the start of my byte journey my teeth were not straight. Throughout out the journey my teeth got a lot more straighter and whiter. After using all the alignments my teeth still weren't completely straight. After reaching out to the company they sent me more alignments at no cost to make sure that I am satisfied. Overall, the company is very good and I recommend.

3 years ago

Reply from byte

Hi there! Thank you so much for recommending Byte. We appreciate you writing in and sharing :) We're so happy for you!

Dec. 29th, 2021

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Sarah Mitchell Reno, NV

I would recommend Byte if you have minor misalignment. It was super convenient to do impressions and send them back. I LOVE that there was a night only option because my work is such that it would be inconvenient to wear them all day. I wasn’t able to get my insurance to pay but set up a monthly interest free plan which makes it much more affordable. The night ones are more expensive for some reason so you trade price for convenience. The Hyper Byte vibrating device helps with any discomfort which I really only feel during the first moments after switching aligners. I’ve been wearing them for about 10 weeks and I can already see slight changes in my teeth positioning. They are slightly brighter too from using Bright Byte cleaner/whitening foam. The only thing that I don’t love (which would happen with any aligners) is that with my teeth shifting, my bite is changing. Eating feels a little weird, especially early in the morning, as my teeth don’t fit together like they used to. But I believe as the plan finishes and my teeth settle into their final positions this “weird” feeling while chewing should go away. Obviously I can still chew food ok. It just feels a bit weird. Otherwise, I’m happy with the service. Customer service is super responsive with questions and there are periodic checking via the website to ensure everything is going well as it should.

3 years ago

Reply from byte

Sarah, thanks for you feedback. Byte’s prides itself in its tele dentistry option which is very convenient and accessible for many. Our team's goal is to make this experience as seamless, stress-free, and fun as possible. We are glad that our team was able to do just that. We are standing by for support if you ever have any questions.

Dec. 23rd, 2021

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Jane Rainer Missoula, MT

This is a great product and company. This is a great product and company! They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments. They made the process so incredibly easy! They have great communication and reasonably priced!There are not many companies who are customer centric. Byte Aligners are true to their advertisments.

3 years ago

Reply from byte

Jane, thanks for your awesome feedback. At Byte we try to make the process as smooth as possible. We are so happy for you and standing by for support for anything you may need!

Dec. 22nd, 2021

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Emalee Lauren Sevierville, TN

I've always wanted to straighen my teeth, and when I got engaged I new I wanted to have straight teeth in my wedding. Byte was the most affordable option on the market and I have had such a great experience with them. I have had very few issues but when something did come up they were very quick to help me with my plan. I'm over halfway done with my treatment plan and I am in love with the results so far and cannot wait to show off my new smile when I get married next summer!

3 years ago

Reply from byte

Congratulations on the engagement, Emalee! We are so excited for your special day! Our team is always ready and happy to help. We can't wait to see you smiling in those wedding pictures!

Dec. 13th, 2021

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Kristine Marks Palm Coast, FL

My journey with Byte has been very positive. After much contemplating as to do this or not, as I am 71 years old, I decided I am worth it. I did extensive research on all the other options, and I decided on Byte. The process is easy to start and the staff watches very closely as to the progression of your teeth. I have seen progress and that is exciting. Do not hesitate as a beautiful smile is worth the time and effort.

3 years ago

Reply from byte

Yes, you are worth it Kristine, and we are so happy to hear you finally did it for yourself! Thank you for the amazing review. We can't wait to see you show off that smile😊

Dec. 15th, 2021

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Allison Ager Tallahassee, FL

The aligners work well, customer service has a lot to be desired. They were super quick and attentive when I ordered my impression kit. Texted me to be sure I would quickly take my impressions and get them in. Once I received my box of weekly aligners, they practically 'ghosted' me. You are asked to send in photos of your progress, which I promptly did. About 10 days after sending in requested photos, I'm suddenly told to go back to week three. Mind you, I was already finishing week six! Dissappointing to say the least. Do they work you ask, YES! But don't expect a lot of guidance and prompt response because you will not get it.

4 years ago Edited January 10, 2024

Reply from byte

Thank you for your feedback, Allison. We can understand your frustrations, as we know the importance of getting the support needed throughout treatment. Due to rapid growth, our response time was less than ideal. We appreciate your patience and do apologize for any delays that caused. Rest assured, our team is working hard to help each and every customer as soon as possible. For immediate assistance, you can reach our team via phone at 877-298-3669. Our customers also have the option to schedule a call with our Professional Care Team on their online portaL We want to do what we can to help!

Dec. 13th, 2021