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7.4

Overall Score

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Lucy Love Bartlett, IL

I have nothing negative to say. I've loved the process. So easy and customer service was always responsive when I had questions. The instructions were easy to follow. No horrible discomfort. I even love the hyperbyte. The fact that I had the option to do the overnight was so great!!

5 years ago

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Zack Brighton, CO

Byte is an absolute pleasure to do business with. Lilly with customer care is a pleasure to speak to and I guarantee you’ll want to do business with such a professional and passionate individual like her. She’s fantastic and the reason I will recommend byte to all friends and family. Great work byte and Lilly both!

5 years ago

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Meaghan Bond Wetumpka, AL

I love the fact that all of the staff is super awesome. I also like that they make it super east to pay and get in touch with; they are very helpful if you have any questions. I have not found anything that I dislike about Byte yet. So far it has all been amazing.

5 years ago

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Beezy Archibald , GA

The impression kit and process was extremely easy! Byte's customers service is professional, helpful and fast responding. I am currently wearing my week 3 aligners and have had no problems what so ever! I can't wait to see my new smile thanks to Byte!

5 years ago

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Kevin Allar 'Ewa Beach, HI

I've always wanted to get my teeth straightened but found it was very cost prohibitive until now. In fact, I purchased another kit for my wife as well! My main concern was the lower front tooth gap and sure enough this corrected it. It didn't take long either. Well worth it!

5 years ago

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nmendillo East Providence, RI

I was skeptical of Byte when I started; it was a bit out of my price range, but thanks to their affordable payment options, it was worth every penny. My confidence is extremely high now that my smile is where it belongs. The customer service is spectacular as well.

5 years ago

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Amber Dallas, TX

Things I liked the best, short-term process and easy to follow directions for treatment. Things I disliked, my lisp (I talk on phones all day) and the early stages of teeth shifting are uncomfortable (they warn ya). Overall extremely happy with the results!!! Straight teeth are happy teeth. Ha. Bonus, customer service is top notch!

5 years ago

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angie margetich Oklahoma City, OK

I start week #5 of 12 tonight. It generally hurts the first couple days every switch. I almost immediately saw a difference. I haven’t had any questions but everyone has been nice and helpful! I can’t wait to see the results☺️

5 years ago

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Hannah Goldberg Washington, DC

Every interaction I've had with Byte has been straightforward, friendly, and so simple. Pricing is reasonable when you think about how quickly the treatment plan is, and that they will support you if you ever need braces again. I also love that they assign team members to support you through the process, too - it really personalizes. Haven't actually had my teeth re-straightened with them yet, but as of my experience so far, I've definitely been impressed.

5 years ago

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Jjessig78 Enterprise, AL

I’ve been doing Knight aligners for 11 weeks and I am amazed by the results that I have received so far. I only have three more weeks left on my schedule! I’m excited to see what the results look like. I’ve had a bad smile most of my life and couldn’t be happier with my decision to go with byte

5 years ago

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Danette Brown Colorado Springs, CO

I am on week 15 and so far have noticed a huge difference! I did have to go longer than they originally told me and I have had a few issues, but Byte has been great about answering all of my questions and making things right.

5 years ago Edited September 14, 2021

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Chelsea Strasburg, VA

The byte kit was a little tricky at first but the consumer service was a big help. The process was quick and easy and my aligners showed up with in 4 weeks. Im loving the experience so far! The removal process is a little difficult at first.

5 years ago

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Maggie Cook Union City, CA

I recently ordered an impression kit and I was a little bit skeptical about the process. After receiving the kit, I immediately got a follow up phone call asking if I had questions. Once I mailed the kit back, the customer service continued to amaze me. Their representatives are super responsive and helpful.

5 years ago

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Julia Russell Fort Lauderdale, FL

Having these on for so many hours of the day is uncomfortable but I've gotten used to it. The pain is typically the worst the first few days and then it's just mild discomfort after that. I find that I am clenching my jaw more now too which I hope isn't going to damage my smile. I do it more so in my sleep. Overall I am happy with the progress I just hope that everything is going according to plan!

5 years ago Edited January 10, 2024

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Laura Cheney Romulus, NY

So far I’m extremely happy with the customer service from Byte. Someone is always there to answer my questions wether it’s through text or online. The impressions were much easier to do then I was expecting. So excited to receive my Aligners in the mail!

5 years ago

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rachelguzman Las Vegas, NV

I have had Invisaligns before and so far the process with Byte and the Support from Byte has surpassed beyond Excellent! Process was definitely a lot faster to get started than it did with Invisalign and WAYYY more affordable!!

5 years ago

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Amelia Clausnitzer Appleton, WI

I received my aligners almost 4 weeks ago. I can already tell a difference! You can’t tell I’m wearing them and getting the byte at night was well worth the little bit of extra money so I don’t have to constantly take them out throughout the day. Customer service has also been very responsive!

5 years ago

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Jessica Sutton Eagle River, AK

So far I have gone through the process of doing my impressions and sending them out. Today I purchased my new aligners and every step of the process has been a breeze! I could not be more impressed with everyone that I have talked to so far and cannot wait to see how the rest of the journey goes!

5 years ago Edited September 14, 2021

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Stephany Collins Orlando, FL

Just getting started with byte. Everything has been easy from the start. Easy and quick communication via text message, efficient shipping of the impression kit and the instructions were clear and easy to follow. Looking forward to getting my aligners.

5 years ago

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Sheri H City of Saint Peters, MO

This company is amazing. They offer quality service at a great price. I am half way through my treatment plan and am excited to start seeing the results. If you are thinking about braces, give Byte a call. Their customer service is top-notch !

5 years ago

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JC Austin, TX

I’m so pleased with the experience Byte provided, that we plan to have our autistic son use the service too. Byte makes aligners possible for people who can’t make it to all the dental visits required to get them the old fashioned way. Fast, easy, painless ... Quality aligners & stellar customer service! Very happy customer. :)

5 years ago

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Caleb McCoy Hyattsville, MD

I love how great the customer service was for the company. They had a team on deck to speak with you and help you the entire time. The impression kit was easy, and I love that byte offers more than other companies such has hyperbyte and brightbyte!

5 years ago

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Darren McKeefry Sheboygan, WI

The process is so simple. I was all set up for a competitive product and I thought I would give this a shot. It was 1/3 the price and I’m happy I made the switch. It’s basically the same process but virtually, byte was ahead of the times.

5 years ago

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Deuce T Chicago, IL

I'm happy with my results. My initial treatment was for about 5 months, but my teeth didn't shift enough so needed two more sets of trays which meant my treatment took 11 months overall. Byte customer service was great and very helpful

5 years ago

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Michelle Pagan Brooklyn, NY

I love the fact that every step of my journey there has been a customer experience rep to help guide me through best practices and ensure my treatment journey is exceptional. I would absolutely reccomend Byte to anyone looking to work on their smile.

5 years ago

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Juan Santos Elizabeth, NJ

I'm very satisfied with customer service. They followed up with me throughout the whole process and asked if I needed any extra assistance. When I spoke to the representative she walked me through the billing process thoroughly. I even got a message from the dentist asking if I had any questions or needed assistance. I would strongly recommend the Byte product

5 years ago Edited September 14, 2021

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amy Seaford, DE

My experience with byte has been great so far. Friendly, knowledgeable rep was quick to respond and helpful. It was extremely convenient to be able to do much of the communication via text so that it didn’t interrupt my normal work day. I have already recommended byte to family and friends.

5 years ago

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Ty McD Rapid City, SD

I was skeptical about the invisible alignment process of straightening teeth, but all the information and testimonials on the Byte site helped convince me to take the chance. The cost was also much easier to handle than traditional braces. I’ve enjoyed my Byte progress and couldn’t be happier!

5 years ago

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Melanie M Paramus, NJ

Byte has been amazing so far. I am still very early in treatment and can already see results. I am super surprised how great the product and customer service has been so far. There is a little tenderness as your teeth start to shift but as someone who has had braces before it is nowhere near as uncomfortable. I would definitely recommend.

5 years ago

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Nicki Rochester, NH

I've wanted to fix my teeth for most of my life. Being a single mom I haven't had time or money to go to an orthodontist. Byte allowed me to fix my teeth right from home and they helped me every step of the way. I'm halfway through my treatment plan and I'm already in love with my new smile!

5 years ago Edited January 10, 2024

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RLN2711 Lake Ariel, PA

I chose byte because they had high ratings for customer support, and it has exceeded all expectations! The impression kit was such a beautiful design, clearly explained, and very manageable to complete. Kimberly D has been incredible with helping me through the start of this process. I can't wait to receive my aligners!

5 years ago

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Isadora sanchez , TX

The costumer service is great, was really easy to tale my impressions, i cant Wait to see the results, my aligners fit perfectly i am really excited about this treatment, the aligners are really invisible , it is a little painful but not much.

5 years ago Edited September 14, 2021

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Sam edge Lexington, SC

Was a really quick and easy process to get into the program and I’m not waiting on my aligners and I’m so excited! Definitely cheaper than going to an orthodontist and easier than braces! If you have had braces before or have minimal things needing fixing I would highly recommend byte to you!

5 years ago

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Jenny Patel Anderson, SC

My byte experience was terrific. The customer service was very helpful throughout the whole process. They responded to all my questions in a timely fashion and overall made my experience less daunting. I would recommend byte to everyone who is looking to get a new smile. Their customer service is truly remarkable.

5 years ago

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Jennifer S. Lake Worth, FL

My experience with Byte has been amazing. Their product is easy to use and 100% worth its value. Their communication and customer service is top-notch, and I could not have asked for a better process. I recommend them to everyone seeking a more beautiful smile.

5 years ago

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Nina Burnett Los Angeles, CA

An overall great experience interacting with the Byte team! They were attentive and consistent without being pushy or intense. My rep followed up via text, and answered all of my questions. I’m on week 5 of 15 and so far so good! Highly recommended.

5 years ago

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Ben and Cin Kenilworth, NJ

I love the team that they have. They make the experience seamless. I don’t really have any dislikes about the company because they have been open and honest from the get go about what the experience would be like and are still willing to work with me if there is anything I did not like about my smile results. I would definitely recommend Byte.

5 years ago

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Patty Stilling New Smyrna Beach, FL

The process from obtaining my molds to ordering my trays was quick and easy! Larissa at Byte has kept in constant contact with me to help answer any questions I had and make ordering simple. I just placed my order and can’t wait to get started :)

5 years ago

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Giselle Diaz ,

I would highly recommend Byte to anyone looking to get straighter teeth. I had braces for 7 years and having metal in my mouth for so long has cause so many dental issues over the years since I got them off. Not only is Byte a better alternative to getting straighter teeth but it’s also very affordable unlike other dental procedures!

5 years ago

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Jackie Stockton, CA

Byte is not only convenient because it’s at home, but they are extremely accommodating and have a great communication team to assure you will get what you need and will listen to everything you have in mind. So glad I did my research and found Byte instead of doing other companies.

5 years ago

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RC C ,

Byte has been great so far! Dr. T, one of Byte's orthodontists, is amazingly helpful. He was so assistive and responsive in initially re-designing my treatment plan. Super helpful and knowledgeable with regard to my questions & concerns. Can't believe I am 15 weeks in already! Give Byte a try!

5 years ago

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Melissa Sutton Los Angeles, CA

I am blown away with how great this company has been so far. Someone is always available to answer any questions I might come up with. Everything is already explained so well and it has been the easiest and fastest process. This is a great company!

5 years ago

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Sarah Banyasz Lakewood, OH

So far byte has been amazing! I was so nervous I wouldn’t qualify and in the past teeth experiences have been unpleasant. Dealing with byte has been a dream. So easy! Customer service has reached out on several occasions to check on my progress. And I can’t wait for the results!

5 years ago

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T Fort Worth, TX

I really love that this exists. I’ve never had braces and always wished I had. But as an adult braces were rather unsightly and far too expensive. I’m glad I started this, I’m over two months in and my teeth are so much straighter than they were and my gaps are gone! Can’t wait to see the finished product, only 5 more weeks!

5 years ago

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Jaqueline Moises Tobal De Paoli Lafayette, CA

I haven't received my aligners yet, but so far I have had a really good experience with costumer support. The impression kit arrived really fast. The instructions were easy to follow and the material came really well packed. The team created my treatment plan in about 2 days after receiving my impressions.

5 years ago

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AJ Pensacola, FL

I found Byte on a web search for invisible braces. Having metal braces in the past Byte sounded so promising. I ordered the kit and actually had fun making my impressions. Im looking forward to the final result! I would recommend this process and company to anyone wanting a fixer upper with their smiles!!

5 years ago

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Alex Eliscu Los Angeles, CA

I have only worked with them via customer service and their sample starter pack, but I have to say that their personal service and professionalism is first-rate and I would highly recommend them to anyone looking to slightly adjust their teeth structure for a more confident smile!

5 years ago

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Kiara Oliver Fall River, MA

I have received astounding customer service from byte. I was going to choose a competitor but I did not like their service right from the beginning. Service is so vital in a process like this. I received my aligners today and I expect no issues along my 4 month journey! I’m very satisfied

5 years ago

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Mary Saint Cloud, MN

What I like best so far is the communication from everyone in the timeframe of how quickly my new smile will be finished. I don’t have anything to dislike so far so that is a bonus. I haven’t received my aligners yet so I don’t really have an opinion on the product so far from what I’ve read from other people I have a feeling I’m going to be a very satisfied customer

5 years ago

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Briana Norcross, GA

I had braces when I was in high school, but they never did exactly what I had hoped. With the Byte team, I was able to ask for exactly what I wanted and able to perfect my teeth with their help! If you’re thinking about getting this even though you’ve already had braces, it’s so worth it!

5 years ago