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7.4

Overall Score

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Kristin Concord, CA

Rapid and wonderful personal service so far. I can’t wait to receive my aligners. The impression process was simple and had really fast turn around. I have been emailed at every step of the process and even received a personal call after receiving my treatment plan.

5 years ago

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Marty Jones , GA

I couldn't be happier with the experience of using Byte aligners. They are convenient and work perfectly for me. I would highly recommend. I went to several orthodontists who told me I would have to have oral surgery to fix my smile. Guess what, I will get the smile I want without any surgery!

5 years ago

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Pamela S Belleville, IL

The Byte customer service representatives are very helpful. All questions are responded to in a "can do" manner and if they don't know the answer immediately, they work to solve your issue. I am over half-way through my treatment and looking forward to my new smile.

5 years ago

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Ashleigh Herr Ephrata, PA

I like that byte is affordable especially for families that have a low income. They help for families that do not have good credit and do have good credit. They are true to their word and such great and quick customer service.

5 years ago

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Sarah Marshall Madison, WI

So far everything has gone really great with byte! Overall communication via the website, texts and email have all been wonderful and super responsive. Things are moving way faster than anticipated, too! Under 1 month from time of ordering impressions to shipment of aligners. Can't wait to get started!

5 years ago

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April Reign Houston, TX

Byte has been amazing each step was easy to complete before getting my aligners. My byte advisor was very professional as well. Even during the pandemic byte has sent my items in a timely manner. I would recommend byte to anyone looking to correct their teeth!

5 years ago

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Amy Westmoreland Scottsboro, AL

I've been very happy with my decision to straighten my teeth during this quarantine. I am in the 12th week of a 14 week plan, and my teeth look better every day. The process has been easy, and a great side effect has been that I have cut down on snacking and drinking coffee and tea all day. I would do this again.

5 years ago

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Larquita Bellamy Largo, FL

I’ve had a great experience from beginning to end so far. Just ordered the product for my daughter. Had a little problem with first set of molds but the byte team was right in it. I’m very excited for my daughter to start the process

5 years ago

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Mark Arthur M Las Vegas, NV

Great and friendly customer service. They were very knowledgeable about their product. Flexible and affordable payment plans. So far I've been doing this for about 2 weeks, already seeing results with my teeth shifting in the right direction as well as the teeth whitening product that they have. I'd suggest going with these guys.

5 years ago

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Alisha Baxter Carnegie, PA

Everything from start to now has been amazing. The customer service team is always willing to help and make sure you don’t have any questions. They’re super polite and easy to talk to, which is refreshing and reassuring. This has over all been a great experience.

5 years ago

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Steve Goldsmith Kihei, HI

I have been very happy so far. They tend to under promise and over deliver. Nicole was very patient in explaining everything to me. I am currently waiting for my aligners to arrive. Everything went really smoothly. I am excited to have a better smile in only 3 months!

5 years ago

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Alyse D'Angelo Monroe, NY

I really love how down to earth the company is. It was super easy to do my own impressions and saved me a ton of time and money. I wish the customer service was a bit easier to reach, although, i did order during COVID, so I understand the delay in some things.

5 years ago

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tianna buxton Sumter, SC

I started my treatment 5 weeks ago, initially it was a bit painful and tight but nothing unbearable. After about 2 days of getting used to the lisp and having retainers in, they weren’t even noticeable at all! After 5 weeks of wearing my aligners, I can notice a big difference in my teeth and am so excited to see the end result!!

5 years ago

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LexxAvenue Brooklyn, NY

Byte has provided the best customer service for me so far in my process. They provide you with an advisor that’s with you every step of the way. Dan my advisor helped me with everything included payment. He helped me choose the best option for me!

5 years ago

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Brooke2020 Hamilton, NSW

Great customer service and teeth aligning going well Currently on my 2nd week of aligners and the Byte team have been great, helping me every step of the way and their customer service is outstanding. Cant wait for the end result of my aligners, Thanks Byte!

5 years ago

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Corinne Highland Park, IL

I am mid way through plan and very happy. The aligners are very comfortable, conforming to the gum line. There were no shipping delays after the plan was designed. Customer service is very pleasant and responsive. I would strongly recommend Byte. I made the right choice.

5 years ago

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Sallie Hannah Miami, FL

I'm so happy I decided to go with Byte. They're customer service made the process easy and stress free. My aligners are comfortable and I love the fact that no one can tell I have them on. I'm only a month in and there's already a noticeable improvement in my smile!

5 years ago

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Mandy Sommerfield Norcross, GA

So far everything has been great. Even though they’re giving disclaimers things are moving slowly, I had the plan for my teeth the next day. Very excited to get my aligners. I researched the crap out of companies like this. Byte is living up to its great reviews with my experience.

5 years ago

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Alysa Carpenter Grand Lake, CO

My experience so far with byte has been amazing. From the time I was interested in byte their team has been so helpful and willing to answer any questions that I have. There is an advisor that checks in on you to make sure everything is going well which is comforting.

5 years ago

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Alicia R Mount Holly, NC

I would definitely recommend Byte to anyone wanting a beautiful smile! This was the easiest process I’ve ever gone through. The staff is extremely friendly and helpful!! I can’t wait to see what my smile looks like when I’m finished with my program!

5 years ago

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Anthony Morrison Rockdale, TX

I’m in my first week of wearing aligners and to this point, my experience has been fantastic. Great people. Excellent service and follow up. Quality products and they check on you to make sure everything is going well. I highly recommend Byte!

5 years ago

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Flor Charlotte, NC

So far, so good!! My experience so far has been great- byte's customer service is excellent and hopefully so will be my aligners! The process is very easy and quick. Would definetely recommend byte to anyone so far. Can't wait to starr my journey!!

5 years ago Edited January 10, 2024

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Carolina Rojo Los Angeles, CA

Really great service. From the get go, I loved that I was able to talk to a real person and not a bot; so my questions (I had a ton) were always answered patiently and completely. My kit arrived majorly fast. Currently waiting on retainers, but they made it as easy and painless as possible. (Even while taking the molds)

5 years ago

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Hanna Tressmann Peabody, MA

I am in week 3 with my aligners and I'm very happy so far. Customer service is great and they are always in touch with you. Also, I love the brightbyte, it gives you a fresh and white smile. I can't wait for the final result!

5 years ago

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vataloca19@aol.com Atlanta, GA

I am a new customer to Byte and so far the experience has been easy and stress free. The impression kit was super easy to follow and the videos helped as well. The Bye consultant was very helpful and easy to talk to . She also offered me a discount with my purchase. I am excited to start Byte and see what my end result will be!

5 years ago

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Erin Felton, CA

I am only on trays 5 of 12 but already notice a difference not only in straightening my teeth, but whiter as well! My teeth actually looked pretty good but because I had stopped wearing a retainer there was some slight shifting that made me self conscious. I am really happy with the customer service and prices as well!

5 years ago

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Carman Merritt Saint Charles, MO

My experience with Byte has been amazing!! The customer service has been the best I’ve had in a long time. The packaging and attention to detail is flawless. My aligner experience so far has been pretty painless and easy! I’m just so happy with the journey so far!

5 years ago

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Jamie Mauck O'Fallon, MO

I am very happy with how easy they make everything. The kit came in a very nicely put together package and was it very easy to use and mail back. I had a customer service representative that walked me through every step of the process and even helped with the financing.

5 years ago

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Kljohns Roanoke, IL

This is the absolute best system! I love how each week the new aligner gently moves my teeth with little discomfort. The whitening treatment is awesome too! The customer support system is great! I would highly recommend this system!

5 years ago

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jake Chicago, IL

Byte was super helpful in getting my account set up and figuring out the best strategy for my teeth and the aligners I would need. The aligners themselves are invisible - my friends never notice when I wear them. I noticed changes in my smile in the first few weeks. Would recommend to anyone looking to add confidence in their smile!

5 years ago

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Ibukun Shodiya Chicago, IL

I like everything about this company from customer service, product quality to their social media. I am having a great experience so far and would not have it another way. I’m so glad I chose byte. No regrets! I’m looking forward to my final smile and I am excited.

5 years ago

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ewarzyniak@gmail.com Dyer, IN

Love the company! From the very beginning it’s user friendly and the checklist in the patient profile keeps you right on track. The customer service is hands down the best and we’re very knowledgeable of the different payment options to find the best fit for me! My aligners came in much fast than projected as well!

5 years ago

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ana Spring Valley, CA

I found out about Byte through my fab fit box. It included a flyer in it that caught my eye. Since, the first time I contacted Byte they have been amazing and have answered all my questions in a very timely manner. I received my treatment very quickly and started it right away and so far so good :)

5 years ago

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MicB Bellbowrie, QLD

After plenty more f research Byte came out well ahead of any of the other companies I looked into. Then I finally decided on them and I have not been disappointed. Their customer service has been exceptional they have made every step easy and I can’t wait to see the finished product.

5 years ago

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Gabbi M Daly City, CA

Giving BYTE 5 stars for having amazing customer service! Can’t be beat. They’re attentive to their customers in a quick manner. Also the aligners themselves are great quality don’t feel flimsy or cheap. I can also really feel them working

5 years ago Edited September 14, 2021

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Madysenrayne ,

I have had a wonderful experience with Byte!! Everything from making the molds to changing my aligners have been easy as pie! My teeth are so straight already and it’s only week 10! Byte has truly given me confidence in my smile again!!

5 years ago

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Stephanie Shearer Atwater, OH

This has been an awesome experience so far. I would highly recommend Byte to anyone looking to improve their smile. It is simple and it works just as described. The customer service department is top notch and I am so very thankful I chose this company for my journey!

5 years ago

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Carolyn Berghuys Gardner, MA

I am LOVING my byte experience so far. The team has been amazing and I have already gotten pretty used to wearing and maintaining my aligners day to day. My teeth have most certainly already started shifting which is so exciting. Cannot wait to continue seeing results!

5 years ago

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Sarah Hamtramck, MI

Loving the experience with byte! started just 2 weeks ago and already seeing and feeling the difference. I strongly recommend this company to others. The hyper byte is also an added bonus. would work with the company again if needed.

5 years ago

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Theresa Gispert Ormond Beach, FL

I tried smile direct first had to do my impressions about 3 times!! And then decided not to try again. Went ahead and gave byte a try got my impression in less then a week, did my impressions and got them on my first try! Now I’m waiting for my aligners! I’m so excited to see a difference in my teeth

5 years ago

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Abraham Frometa Homestead, FL

Byte has been a good experience so far. The treatment plans are for your specifically so the speed of the results may take longer depending. Byte is great if you feel there is something off with the treatment plan, they will fix it.

5 years ago Edited September 14, 2021

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Brittany Dombrowski Leander, TX

Loving Byte.. I’m on week 2 and have already noticed a change in my teeth. They have started to get straighter. Love the BrightByte teeth whitener and aligner cleaner it’s started making my teeth whiter as well. Can’t wait to see my journey.

5 years ago

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Vanessa Munoz El Paso, TX

I am so glad I decided to go with this company for my aligners. Their customer service is amazing. Always willing to answer any questions/concerns! The whole process has been easy! I love the convenience of not having to go to an orthodontist. Definitely recommend!

5 years ago

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Dean Kallas South Lake Tahoe, CA

Byte truly understands the meaning of customer service. As a company, they made sure I was satisfied and taken care of. I am very thankful to have chosen Byte. I have never had a bad experience once. They are right on time with my deliveries and make sure to stay in contact with me throughout my treatment.

5 years ago Edited September 14, 2021

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Molly Aurora, CO

This has been one of the easiest experiences. I love that this is something I can do on my own with step to step instructions that are so easy to follow. I’ve seen so many changes in my teeth in such a short time. I love the brightbyte and see my teeth getting whiter every day.

5 years ago

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AAEnriquez Midland, TX

Super easy process. Customer Service has been helpful from the very beginning. I would recommend byte to anyone looking to quickly and affordably improve their smile. It’s actually been fun to see the week to week difference in my teeth! I can’t wait to see the end result.

5 years ago

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PrincessKitley Bellmawr, NJ

The customer service they offer is absolutely PHENOMENAL from start to finish. The only worst I could think of is that it’s not covered under Tricare insurance, so I had to just pay out of pocket. But that’s more of an insurance issue if anything.

5 years ago

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Sjjb2005 Boise, ID

I love that Byte has been so easy! From the beginning it has been such a simple process with lots of help along the way. Customer service is amazing and I love the progress so far. The time goes by quickly and before you know it, your teeth are fixed!

5 years ago

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Amanda ,

Overall I am very impressed by Byte. My retainers were a little late to arrive but the I began seeing results immediately. I am now on week 12 and my teeth are almost perfectly straight. Byte is sending me more retainers at no cost until I am happy with the results. It is amazing how fast the treatment is. Very happy with my new smile.

5 years ago

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Nirav Patel Elk Grove Village, IL

The whole process with Byte has been smooth and easy so far. I am on my week 8 and thus far no issues. Taking impressions was simple. Since buying my treatment plan, their patient care advisors routinely check in on my progress.

5 years ago