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9.1

Overall Score

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Thomas Harrisburg, PA

So far so good. My experience with Byte so far has been a good one. From getting the mold to ordering the aligners, the customer service has been on point. I am looking forward to getting my aligners and starting my treatment plan!

4 years ago

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Sandra Tabar Jersey City, NJ

Excellent customer service. Innovative great product. I never had to leave my home to see a doctor and they got results in less three months ! I am very happy and satisfied with this product I would recommend it to my friends definitely worth the money and my insurance covered a large part of it

4 years ago

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Jenelle Segno Navarre, FL

I was nervous at first but this process has been smooth sailing with the support of the Byte team and the clear directions given in the packaging. I frequently get emails from the team checking in on me and that makes the experience more personal!

4 years ago

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Shannon Vandzura , VA

So far, I’ve completed my impressions and I’m waiting on aligners! The Byte team has been so communicative and helpful throughout the process. The 3D model they made for how my teaching will adjust once the aligners arrive has me so excited!

4 years ago

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Eileen Belmont, CA

Best customer service and product there is when it comes to aligners! I have researched getting aligners before even with an Orthodentist but after I saw my treatment plan with Byte I was impressed cause it was just what I was looking for simple and uncomplicated!

4 years ago

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Cherie Freeth Logan, UT

Excellent customer service with constant communication and follow up. Easy to to process kit with step by step instructions. Also very quick response time once your impressions are turned in.I'm 53 and this has been the best process for me. I never could afford braces. So the price point with Byte is perfect!! I'm so excited for my my smile!!!

4 years ago

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Pa Dao Xiong La Crosse, WI

Byte experience has been really great. So easy to slip on and easy to take off. Your teeth will get sore here and there but overall it's very painless. I love how quick and easy everything is! The treatment, the staff and especially the results. Currently on my 11th week!

4 years ago Edited September 14, 2021

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Josie Hazzouri Elkridge, MD

Byte customer service is great! very helpful, pleasant and professional. making my impressions was stress free with the easy to follow directions. the payment plan is reasonable. i would recommend byte to my friends and family.

4 years ago

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Holly Akron, OH

I like best the customer support. There isn't anything that I do not like. They have been so helpful and I can see the change in my smile already. I am still with byte and am very satisfied with their help in getting my smile just right!

4 years ago Edited January 10, 2024

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BethC3000 Happy Valley, OR

I am so impressed with Byte. Their customer service is amazing & contact super fast. I love their packaging- easy instructions to create molds and fast action plan once they get your molds. I’m a fan and would highly recommend this company to anyone looking to improve their smile!

4 years ago

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alex price Buffalo, NY

My overall rating of byte is 20/10. The team and staff was ON IT. I always received a timely text or email back and was checked up on throughout the process which I really appreciated. I am so excited for my new smile and beyond excited to work with byte!

4 years ago

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Summer Aateli Longmont, CO

My experience with Byte has been a pleasure and exciting. Their customer service is fantastic, friendly, and understanding. The price is reasonable and they have payment plans available. The process to receive your aligners is convenient and ships directly to your door. I especially liked the box that you keep your specialized Byte aligners in.

4 years ago

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SM Chicago, IL

The process and instructions are outlined very well and are easy to follow. Any issues I had were quickly addressed by my Byte representative. The biggest surprise I had was BrightByte. I've already had white teeth but these have taken them to a whole new level and I continually get compliments on them. I would recommend this to everyone!

4 years ago

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MGS Spring Hill, FL

I am currently about four weeks into my treatment plan and my smile is improving by the day. The customer service has been frequent, honest, and helpful. The pain and adjustment have been minimal. I would definitely recommend byte aligners to my friends and family.

4 years ago

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Abby dotson Inez, KY

Byte has been the most amazing service. They’re so helpful and caring. Byte bright has changed the look of my teeth. It’s made them so much brighter since using it. I’m an avid coffee drinker so this product is a life saver!

4 years ago

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C.T. Kerney Fort Lauderdale, FL

Tara was literally the best person ever. She answered all of my questions, she was super friendly and we had the best conversations. She gave me great recommendations and she went above and beyond to make sure that I felt comfortable, was informed about my purchase and that helped ensure me that I was making the right decision.

4 years ago

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Krystapaige Gainesville, TX

I am on Week 9 out of 10 and I am sad that I am almost done. I could tell a difference in my smile and teeth by week 3! The BrightByte that I received in my aligner kit is AMAZING! My whole experience with Byte has been beyond expectations! I am so glad I chose them to make my smile Beautiful!!

4 years ago

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Haley Osborne Princeton, KY

My overall experience with byte has been great! I received my impression kit fast and was very easy to do! I love the 3-D treatment plan they provide so you can see what to expect! If I had any questions they responded quickly. And I'm excited to use the bryte byte for a whiter smile and the hyperbyte for a faster process!

4 years ago

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Carol Flipse Daytona Beach, FL

Ellis was awesome and made the initial ordering process so simple. I had so many questions before purchasing. Ellis took the time to answer each question I had and also helped in providing me many helpful suggestions. I am super excited to be starting on my byte journey!!

4 years ago

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Mary Halsey Lincoln University, PA

The initial impressions and pictures were very self explanatory. The instructions were easy to follow. My aligners came early and they were a pleasure to use. They are comfortable and I have noticed a difference at 5 weeks. They are a pleasure to wear!

4 years ago

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Yvonne Murtoff Camp Hill, PA

Very happy with the Byte experience so far. Turnaround on a treatment plan was only 2 days after returning the impression kit. Customer service was amazing, answering my text questions within minutes. Excited to see my final results.

4 years ago

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Blaine Duncan Fairfax, VA

They work very quickly which is awesome. The customer service is very accessible and exceptional, especially Kyle H who helped me out questions I had. The fact that they are less expensive than the competition and have a guarantee on your smile is the cherry on top.

4 years ago

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Robyn K Springdale, WA

Byte has been wonderful thus far, though I only recently ordered my aligners. I intend to update my review once they arrive and I begin use. Completing the molds was a piece of cake; instructions were clear, mailing them back was hassle-free.

4 years ago

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Robert chafin Miami, FL

In week 5 and feeling comfortable with the ease of use and relative zero change to my life routine. Hyperbyte strangely interesting. Like I can feel my teeth and gums loosening to start their movement. Super chic presentation. My favorite part so far. Awaiting major results!!

4 years ago

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Jacob Hecker Prescott, AZ

Great service with responsive, knowledgeable, friendly, and immensely helpful advisors. The first set of aligners didn't fit quite right due to my mistakes when taking the impressions (read the directions!), But they fixed the issue promptly with a whole new set of aligners at no extra cost!

4 years ago

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Nathan Coorparoo, QLD

My byte experience has been great! Heaps of communication, very easy process and so far my results are exactly where they're supposed to be. I would definitely recommend byte to a friend. I find the hyperbyte to relieve any pain from moving onto a new set of aligners so recommend using it in the evening after changing.

4 years ago

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Casey Virginia Beach, VA

I don’t have enough great things to say about the customer service I’ve received throughout my Byte journey this far. The knowledge, responsiveness and consistent willingness to help has exceeded all expectations I had! Thank you for being so awesome!

4 years ago

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Vicky Aguirre Bakersfield, CA

Since the moment of purchase I love how you get your personal advisor walking you step by step. The customer service is amazing always answering any doubts. Instructions on the impressions kit were soooooo easy to follow! Excited for my new smile!

4 years ago

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Kimberlynicole82 Norcross, GA

My journey with BYTE has been GREAT so far! Snagged my impression kit for under $30. Impression kit had easy to follow instructions, and plenty of support available for questions. Received my treatment plan within a week of returning my impressions. Excited about my journey so far!!

4 years ago

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Madison Spear Boca Raton, FL

I’m four weeks into my Byte treatment plan and I’m absolutely loving the results! I already notice a difference in my smile. The customer service has been excellent and the treatment plan has been extremely user friendly!

4 years ago

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victoria9080 New York, NY

Not only are my teeth straighter after 5 weeks, but the biggest suprise to me has been how much whiter they have gotten! I know this is do entirely to the bright byte formula they provided with my aligners. I'm so glad I don't have to shy away from pictures anymore.

4 years ago

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chidinma chukwudebelu Indianapolis, IN

Everything they say they’ll do, they do it. I had some issues during my treatment and it was resolved very quickly. My treatment plan has been going smoothly. I’m currently in my refinement stage and honestly I’m very satisfied with my smile, can’t wait to see the end results.

4 years ago

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Mike Ronan Secaucus, NJ

I am currently on week four of my twelve week treatment plan, and I couldn’t be more pleased. Byte’s products as well as sales/support colleagues have gone above and beyond my expectations. Would recommend this treatment to anyone looking for orthodontic treatment on a budget, without compromising on quality

4 years ago

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ReallyJawny Chicago, IL

My experience with BYTE has been exceptional! Great employees, always ready and willing to assist you when you need them. They even reach out to you before you can reach out to them, with reminders or just checking in with you and your process. They are definitely the real deal and have some of the best customer service I've experienced.

4 years ago

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Lisa Derricks Potomac, MD

I am almost finished with my treatment plan and am very pleased with my improved smile! The packaging is well thought out and the directions are very easy to follow. I have had to contact byte a few times for help with insurance and questions. They were very responsive, knowledgeable and helpful. It was an excellent customer service experience.

4 years ago

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Karim Phelps Burbank, CA

By far the best costumer service I’ve ever received. The process has been so easy. The Byte team member I’ve been in contact with (Shahyan) has gone above and beyond to help me with my unique shipping needs. Can’t wait for my new smile!

4 years ago

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Casey Livermore, CA

Byte was an easy choice for me, especially starting this process during a pandemic. The opportunity to get aligners via mail and not have to visit the dentist office was crucial in my decision making. I also value the choice of dying Byte at night only so I can set myself up for success!

4 years ago

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Heather Green Mount Airy, MD

My experience with byte has been great so far! The customer service is the best part thus far. They are so supportive. From the time you order to the impression kit to when you receive your aligners, customer service checks in to see how you're doing and if you have any questions. It's so relieving to know they care.

4 years ago

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Kathryn Hamilton Rockville, MD

Byte has been a great experience so far. The molds came in very fast and were easy to make. My aligners came in earlier than expected. The customer service team is very attentive and answers all my questions fast and completely. 10/10 recommend.

4 years ago

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Robert Rowland Heights, CA

I've had a great experience with Byte. I'm on week 6 and already notice a huge difference. These aligners are painless and come with a free teeth whitener. Their customer service is great as well. I definitely recommend Byte to anybody interested in fixing their smile.

4 years ago

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Kendal Mowers Round Rock, TX

We’ve completed the impression process & ordered our aligners. So far the process has been quick & easy! All of the byte reps have been great about communicating and quickly answering our questions! We wanted to talk through our treatment plan and they were very patient in explaining it to us.

4 years ago

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Fabian Robles Laredo, TX

The quality of the aligners are amazing, and seeing the process of your teeth becoming the best version of your smile is an experience that everyone should go through! Not only that, but the customer service is outstanding when it comes to getting help right away and offering assistance throughout the journey.

4 years ago

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Amy Strongsville, OH

st received my aligners and am super excited! They are barely visible when wearing and best of all, they don’t alter how I talk at all! The process has been smooth and easy. All my questions have been quickly answered and I received everything

4 years ago

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Angie O Tehachapi, CA

I’m slowly getting my confidence back! I’m only few weeks in and I am already noticing a huge difference, I seriously can not wait until my treatment is over so that I can see my new and improved smile. This stuff really works! Thanks byte and your team for being there throughout my treatment.

4 years ago

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Mary Morgan Marafino Syracuse, NY

The process between doing the impressions and receiving the treatment plan was super quick and easy. My personal byte advisor reached out immediately to check if I was satisfied with my treatment plan. I’m excited to get my aligners!

4 years ago

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Rosario Sanchez Sacramento, CA

Byte has been great from the start. From the moment I chose to buy the starter kit to now almost half way through my treatment their team has been so helpful & prompt when ever I had any questions or concerns. Not only do they respond in a timely matter, but they are so kind! It has been great!

4 years ago

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Pete Dumont, NJ

After only one month of wearing the Byte retainers I’m already seeing differences. The hyperbyte technology instantly reduces any uncomfort and I actually look forward to using it. The retainers are so clear no one has even noticed that they are there. Excited to see the final results!

4 years ago

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Catherine Baker Pflugerville, TX

Byte Aligners! Great experience from beginning when I talked to a representative and ordered my impression kit until I got my aligners and now helping me get thru wearing them and answering all my questions. They are right on the ball with their immediate responses! So excited to see the end result!!

4 years ago

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Gabrielle Parham Brooklyn, NY

Affordable and efficient. Molding process can be done at home with aligners recieved within 4 weeks. There are two sets of molds in case you make a mistake which is great. The treatment process on swapping and cleansing aligners is easy to follow with results appearing quickly! I would greatly recommend.

4 years ago

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Beth Navejas Guthrie, OK

This has been a master class on customer service and follow up. Also, the progression video of how the aligners will help you get the smile you want makes it so much easier to purchase knowing what the final product will be. Haven’t gotten my aligners yet, but can’t wait!

4 years ago