Name: byte
Rating: 4.5

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Mary McCulloch Rochester, NY

What I like best about Byteme is how easy they make it get a beautiful smile. They mail you everything you need and the directions to follow are SO easy!!! There isn't anything I dislike about them. I wwishi had done this years ago!! Customer service is outstanding!!!

5 years ago

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Chelsea Duran ,

My experience so far has been great! At first, the aligners hurt very bad, but once you get used to it, it’s super clear and easy to follow through. Highly recommend to anyone who wants their dream smile. Can’t wait for the end result!

5 years ago

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James Werwie Naples, FL

I am almost completed with my treatment. I wear the appliances all day and night with no difficulty at all. I have saved over $3000 by going with Byte. Being a dentist myself I was A bit skeptical at first however I am now a true believer! I am already referred to other people for their treatment

5 years ago

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Tanner Pendley San Diego, CA

Byte has been so easy. Im definitely glad I went with them over the other companies. Very helpful and the website is awesome. I would recommend this to anyone. The support team has followed up with emails and phone calls to make sure everything is running smoothly.

5 years ago

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Myrtiece Choi Duluth, GA

The customer service I have received has been the best I’ve ever experienced. My aligners arrived sooner than expected. My treatment has been easy. I stared to notice results early on. The whitening foam worked immediately. I wouldn’t hesitate to recommend this to anyone.

5 years ago

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Yasmin Iman Covington, GA

I had an amazing experience with BYTE!!! I can't wait to tell all my friends and family about the brilliant customer service. The process was so easy; I was shocked! Also, I can't believe that all have straighter teeth within 9 weeks of receiving my aligners :)

5 years ago

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Candace Lowe Miami, FL

Michele has been very patience and understanding throughout the whole process. She answered all my questions and even helped me with financing options as well. I was SOLD and highly recommend BYTE to anyone who is considering this service. Can’t wait to start my journey!

5 years ago

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Celia Kaci Burbank, CA

What I really loved about byte was that the support team was always present to answer any of my questions and help through the process. Besides, the transformation is much faster than with braces and people don’t even notice that you’re wearing something ! I can’t wait to see the final results !

5 years ago

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Tara G Kent, OH

So far, I’m having success with Byte. The customer service has been terrific and my teeth are moving into place. Having a nice smile seemed so unattainable before but Byte is making it happen. I’m finally showing my teeth now when smiling.

5 years ago

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Cody Guthals Falls City, NE

Byte smile was totally worth the try. The customer service was always there to help and answer any questions or concerns I may of had. The hyperbyte works wonders and really helps speed up the process of your aligner plan. Byte has to be one of the best aligner companies out there because of the speed and success they have on everyone. Dont wait sign up !

5 years ago Edited September 14, 2021

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Sheila Meinzer Mountain Home, AR

Love the Byte team! Thanks so much Miranda, Diego, Arvin, Charlie for all of your kind customer service! I love Byte aligners, I start my week 5 set tomorrow and can't wait to see my results in 11 weeks!! Can't feel them, can't see them, they are amazing!!!!

5 years ago Edited January 10, 2024

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Sarah Pittman Bayonne, NJ

Byte has amazing customer service! They’re fast, efficient, helpful, and available by text which, who doesn’t love?! I was able to get the purchase of my aligners and payment plan set up by texting with my advisor. I can’t wait to see my new smile in a few short weeks!

5 years ago

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Rejoice Jackson New Orleans, LA

I just purchased my aligners and I must say the level of customer service at Byte is unmatched! I explored buying aligners through Candid and Smile Direct Club as well. I went forward with Byte because they help you every step of the way. I’m happy with my experience and can’t wait for my aligners to arrive!

5 years ago

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Briana Falb-Joslin Saint Paul, MN

The customer service and affordability of Byte is out of this world. From the time I ordered my impression kit to when I received my treatment plan was a week. There were so many financing options and I found one that worked for me. I am so excited to begin my journey.

5 years ago

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Nicole Balvanz Iowa Falls, IA

I highly recommend Byte to everyone. It gets the job done, and is budget friendly. Instead of paying $4,000 for my teeth, I am only having to spend $1,800. I am very happy with the customer service. My Byte Advisor has been amazing, helping me everything I need and answering all of my questions. I can't wait to see the end project of my teeth!

5 years ago

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Kara Val Austin, TX

So far so good! I am only on my second week and can already see a difference in my smile. The hyperbyte does a fantastic job easing any discomfort I may have. Customer service has been great, very responsive. Only complaint is they do not have assistance after working hours, however they respond immediately following day. Highly recommend!

5 years ago

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bec salton Point Cook, VIC

My byte experience has been fantastic! I have received fast, friendly service right from the start. I have been using the system now for three weeks and am already seeing results. The hyperbyte makes the retainers fit nice and snug, and I am not feeling any pain with the retainers at all. I can't wait for the end result!

5 years ago Edited September 14, 2021

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Sean connor New York, NY

The company has excellent customer support. The only thing that I do not like (and it’s not a terrible thing) is the expense of the bright byte solution. I use mine regularly, and it is only week 7 of my journey. Other than that, I am so happy I chose Byte.

5 years ago

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Ww Ss Chicago, IL

Any time I had/have any questions and or concerns my advisor alyssia E is literally one text /call away for me!! I’m just getting started. . Glad I made the choice of choosing this company to get my teeth re- straightened!

5 years ago

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Alexis Peace Poulsbo, WA

i don’t review things, but..... i LOVED byte!! the team i had was always one call away and they were so nice all the time! the aligners came just as they said, it is a 6-8 week wait after impressions but that’s to be expected! everything was clean and sealed :) they did hurt the first time i wore them but so did braces, it wasn’t nearly as bad though either way i recommend

5 years ago

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Janiqua Dunn Duluth, GA

I don’t have anything horrible to say, but I have not been 100% satisfied. I needed to get my aligners replaced about halfway into my treatment, which I did not know would take 4-6 weeks also. Also, since you have to stay on the current step until the new aligners come in, I ended up misplacing one of my aligners. I was told that there was nothing they could do to replace them until my refinements come in. In addition, I did not know that although I completed 7 weeks of my original 13 week treatment plan, when I received my refinement aligners they were for another 12 weeks. I was not aware of this beforehand. However, I do give them 3 stars for the price and the short treatment plan(assuming you would be able to finish straight through), hyperbyte which helps with uncomfortably, and the byte for life guarantee that has you covered. Overall, it would be nice to have more direction and better communication, as I received my updated aligners and I’m still not 100% satisfied with how my smile is coming along or the communication either via email or on their website of the process for getting refinement aligners.

5 years ago Edited September 14, 2021

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Matty B Leavenworth, KS

Easy. Fast. It's a no-brainer to use these guys. The price is close to their competitors but Byte wins out on the estimated speed of treatment and their super helpful staff. Looking forward to diving into the first set of aligners.

5 years ago

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YCK 99 La Puente, CA

When I’m on my last week of the treatment, I was not satisfied yet, so I email them about the concerns I have, they reply me right away and send me a free kit of impressions, then once they received the impressions they went ahead and process a new set of aligners for free. I’m super satisfied with Byte.

5 years ago Edited January 10, 2024

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LaurynKelly Chicago, IL

I had a great experience with Byte! My confidence in my smile took a huge hit after having dental work that left a huge gap in my teeth. I researched and quickly found Byte and reached out and had my impression kit within 2 weeks! They’re team members have been very prompt in answering questions and helpful every step of the way!

5 years ago

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Steve Monroeville, PA

I recently completed my impression kit and submission. The turnaround time at Byte has been very timely. Someone checks in on you each day and I received my results within 48hrs of them receiving my molds. Very impressed so far... just waiting on the retainers to start the process now.

5 years ago

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Kelly Taylor Hammonton, NJ

I had a great experience with Byte. It’s easy to follow and the people in customer service are always available to answer questions. They are extremely helpful and very pleasant. I would highly recommend this to anyone that is a candidate.

5 years ago

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Chris Nichols Dallas, TX

My service with byte was stellar. From the very first inquiry to the final steps setting up my program. Everyone responded quickly was very knowledgeable and helpful and made you feel like they cared about your smile. Would definitely recommend to friends and family.!

5 years ago

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Kellina Warf Bluefield, WV

From the impression kit to actually wearing my aligners has been the best experience I’ve ever had with a company! The customer service is incredible!!! Catie was so sweet and down to earth and helped me with every single question concern, and believe me I had a lot! Will be recommending to everyone I know! Thank you so much Byte!

5 years ago

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Shirley , FL

From my first inquiry and thus far, my experience with Byte has been one of patience and reliability. There is always someone to help you without making you feel ignorant. I’m looking forward to the end of journey and my new smile because I truly believe in them.

5 years ago

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ryan agard Atlanta, GA

So far, the process has been pretty on the mark. From my prior research, BYTE has been very consistent. My advisors have been easily accessible. The impressions were easy (best bet is to have someone help with this lol). The hyperbyte helps with the pressure of new trays. Half a pump of whitener goes a long way. I look forward to my new smile...my new byte!

5 years ago

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Madison Smith Oakland Gardens, NY

Was easy to do and they send you a free prepaid mail back envelope too which makes it really easy. I loved how they also looked at pictures I had taken to create my teeth and also they gave 2 molding kits just Incase you didn’t do one as well the first time.

5 years ago

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Terra Trull Roanoke, VA

Moving teeth is always uncomfortable but Byte has made the rest of the experience a breeze! I’ve been able to work on my smile from the safety of my home without setting foot in an orthodontist office! The whole process is so much faster than traditional braces! I would recommend this so far. I can’t wait to see the end result.

5 years ago

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bonnie brez ,

The patient care specialist our the best, and very easy to communicate with. My experience with Kristini B was wonderful, she has a very pleasant voice, made me feel so comfortable, I'm so glad I picked Byte, great company to work with, they really care.

5 years ago Edited January 10, 2024

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Kristen Pintor Orlando, FL

So far I have experienced wonderful customer service. Lily has been so helpful throughout the entire process! I was so excited to start my treatment but covid set me back financially. Thanks to their support I was able to make payment plans for my new smile. I am beyond thankful.

5 years ago

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Davae McMillion Lubbock, TX

I've had such an awesome experience using Byte, they are by far the best customer experience I've experienced. Not only are my teeth already noticeably straighter they are also SO white! I've been constantly complimented on how white my teeth are! And I've only been using this for about a month, I can't wait to see the end result!

5 years ago

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I I Flushing, NY

From the impression kit to getting my aligners, this process of getting straighter and whiter teeth has been the easiest process ever ! The customer service is very informative and provides great service ! The aligners are very comfortable and I love the bytebright which allows me to whiten my teeth all at the same time ! Amazing !!!

5 years ago

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B.Vanek Post Falls, ID

From the beginning, they gave you a clear plan and how long it would take to get the results you wanted. Myself, I didn't want to wear the aligners during the day so I was able to choose to wear them 10 hrs a night, doubling the time, but it was worth to me. My teeth look great, they closed my gaps.

5 years ago

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Prince John Cleveland, OH

My experience has been outstanding! Excellent customer service, very cost effective and a system that works at a relatively fast pace to ensure that you have the smile you've always desired as long as you follow the instructions for your specific treatment plan. Amazing! 😁

5 years ago

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Chardonee Mason Ellicott City, MD

So, far I'm at 5 weeks and I can see that 2 of my teeth have come together. However, I have larger gaps to fill and it will take me a while before I see the others come together. I think the hardest part for me is the chewing because my bite has changed. The other part is changing them out and feeling the pressure of the next tray. Other than that, it truly is an experience and can't wait for the final result.

5 years ago

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Sherry Graddy Bartow, FL

Byte has been a fast and easy process. I am very excited to straighten my teeth from overcrowding. The customer service has been exceptional and very responsive. I am looking forward to the next 16 weeks to see the transformation.

5 years ago

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cynthia enriquez Amarillo, TX

Besides the fact that it’s convenient, cheap, and easy, the byte team has been very responsive and on top of the whole process. The have answered all my questions and made the whole process worry free. Looking forward to my new smile!

5 years ago

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Brittney Hughes Winchester, VA

The customer experience has been great so far! The team reached out to me immediately to make sure I felt confident every step of the way! My impression kit was easy and seamless just like the export ends so far. What can I say? They’ve made a great IMPRESSION! Get it?

5 years ago

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Kwaku Nti Troy, OH

Their customer care team are so courteous and quick to respond whenever I had any questions. Their hyperbyte technology really works to reduce any discomfort that I may have especially when I switch my aligners to the next step. I chose the night aligners so I only wear mine for 10hrs

5 years ago

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Jessica Pfaff Marine Corps Base Camp Lejeune, NC

I am in week 5 of my experience with byte and so far so good. No issues with ordering, everything went super fast. I received my aligners within 5 weeks of ordering the impressions. I can already tell a slight difference but it is slow which is good for the health of my teeth.

5 years ago

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Susan Turner Chicago, IL

So far the communication and information provided by Byte customer service has been amazing! I revived a call and text to help with the impressions and also a follow up once they were received. I can’t wait to get my trays and start the process

5 years ago

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DBM1982 Orlando, FL

The Byte team was very responsive to answering my questions and made the process very easy from ordering the impression kit to ordering the aligners. I look forward to receiving my aligners in 4-6 weeks. Invisible aligners for a good price and without having to leave my house is a win win!

5 years ago

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ClarkeP Stroudsburg, PA

I'm still excited about becoming a Byte customer. The experience from day one has been great. They check on you via phone call or email and reassure you that they're always available for assistance. I'm on my 4th week and I can't wait to get a brighter smile.

5 years ago

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Kim Sukiennik Houston, TX

Great customer service. Made it very easy for me and was there for me every step of the way. Never left with unanswered questions. They gave me the option to text, email, or call any questions I had and I got a response immediately.

5 years ago

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Gabrielle Alpharetta, GA

Byte has made my teeth straightening journey easy and quick. Byte has always provided great service and has consistently stayed in contact and checked up with me. While also still sending me deals and ways to save more money with them

5 years ago

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Chayla peartree Hampton, VA

I really love the fact that bites customer service is so respond thing and that they are so prompt with getting back to you about questions that however I do not like the fact that they offer discounts online but don’t make it clear that it only applies to certain programs in if you’re financing thing you do use discounts that are promoted . Such as the student discount and $100 off .

5 years ago