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9.1

Overall Score

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Nicolette San Jose, CA

I’ve had an amazing experience so far! I only have a month left and my teeth are already so much straighter. The process is so smooth and the customer service is great! They helped me with the reimbursement and would quick to answer any questions. Highly recommended.

4 years ago

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paulette ojinaga Rancho Cucamonga, CA

The thing I liked most about my BYTE experience, was the friendly customer service and help over the phone. Initially, the BYTE representative told me my insurance would cover the treatment plan, but unfortunately, it did not. I am super happy with my results and it happened in only 16 weeks.

4 years ago

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corey palmer Pompano Beach, FL

Byte comes highly recommended when it comes to aligners, and I’m glad I chose them despite there being so many companies doing this all across the internet. Their customer services is very top notch and on top of your needs!

4 years ago

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Dana Waynesboro, VA

I recently started the process of straightening my teeth. I chose Byte aligners and could not be happier with their customer service. My advisor Daniel is awesome and has helped me with everything including checking my insurance for coverage!

4 years ago

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Samantha Begay Albuquerque, NM

My Byte advisor Catie went above and beyond helping me. She was incredibly patient and kind. I definitely would recommend!! I had trouble with the Byte Pay and she solved the problem. She made sure I was set before hanging up on the phone.

4 years ago

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Amanda Bowie Cottage Grove, MN

Great customer service! I always get speedy responses. The brightbyte is amazing for whitening teeth and for keeping the aligners clean. I can’t believe how much my teeth have moved at this point halfway through my treatment! All my friends and family have noticed.

4 years ago

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brooklyn shannon Soddy, TN

The customer service has been excellent. My advisor, Sarah, was super patient and and answered my many questions and made me feel comfortable throughout the process. The dentist also refined my treatment plan to better suit my needs. I would recommend the process so far! Looking forward to starting treatment.

4 years ago

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Jacqueline Royal Oak, MI

Byte has the best customer service team I have ever come across, not only are they extremely nice but they are extremely responsive and more than willing to answer any and all questions. Would definitely recommend them over and over again!

4 years ago

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Cassandra R Vacaville, CA

From day 1 my questions were answered & my concerns were gone. I had the best reps to help me through the process & understand how it all works. They check in to see how everything is going, make sure your wants & needs are met.

4 years ago Edited January 10, 2024

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Ted Reeves Los Angeles, CA

It has been great. I was really unsure about doing the clear aligner method to correct my smile. But the byte team has made it a good experience for me. Had made me feel comfortable about doing using there aligners. Thank you byte team .

4 years ago

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michele suskin Apex, NC

Using Byte aligners has been an awesome experience. I would choose this over braces any day! The impressions process was easy and quick and they came within the time promised. You could see a difference within the first week. The customer support is amazing, they check in on a regular basis.

4 years ago

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Lucas Camden, DE

I don’t think I’ve ever received better customer service and relations than with Byte. I had multiple reps from Byte contact me and offer to give me help any time I needed, the process of ordering and taking impressions was so straight forward and had great directions, and Byte seems to have great results!

4 years ago

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Glenny Disla , VA

The best thing about this company is the customer service experience. Having over 20 plus years of customer service myself working as a manager at it a well known retail store I know how hard it is. This company really delivers on that.

4 years ago

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Gabrielle Valenton Melbourne, VIC

I received my impression kit within 2 days. Once sent back it took about 3 days for me to receive my treatment plan where I could review my 3d smile. A customer service rep Natasha reached out to me via email to answer any questions I may have before making a purchase. Prompt responses.

4 years ago

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Rebecca Hsiao Houston, TX

I absolutely loved my Byte experience! I recommended it to my sister and will continue recommending it to my friends that want to get their teeth fixed! It's so easy and convenient being able to switch the aligners out on your own with no doctor visit. Plus, the best and most important part, it's cheaper AND faster than having braces!!

4 years ago

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Yasmin Woodbridge, NJ

My experience with Byte has been nothing but amazing from the start. Speedy arrival on by impressions kit, 3D treatment and aligners! This smooth process couldn’t have been done without their fantastic customer service team. They call, email and even text to make sure everything goes as planned. Byte is the way to go!

4 years ago

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Kelley Jennings Fredericksburg, VA

My experience so far with Byte has been fantastic! From the customer service to the actual product has been nothing but superb!! I am looking forward to completing my journey with Byte. I would highly recommend this company for your orthodontic needs!!!

4 years ago

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Felix Lazo Houston, TX

After looking for good reviews on line we find Byteme,they are very nice and professional will go the extra mile to welcome you. I never thought that in about 6 months my teeth will look straight. Very happy with the results and will recommend them to anyone. Amazing work. Thanks.

4 years ago

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Sarah Ramadan Succasunna, NJ

Every interaction I've had with the Byte team has been very pleasant. It seems as though every team member truly cares about my smile being the best it can be-- and so far it is! I'm halfway through my treatment and friends are already commenting on how much better my smile looks. I'm so happy I found Byte!!!!

4 years ago

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Christina Jeter Brooklyn, NY

There are so many companies for aligners but what stood out with BYTE was the customer service. I am still in shock at how efficient and patient they are and I am looking forward to working with them in the future. I would recommend BYTE to anyone and everyone I know. Thank you!!

4 years ago

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Kristen Gean Fort Smith, AR

Byteme made the process so easy and so personal! I had an employee texting through the whole process! It was nice because I didn’t have to wait for emails or customer service calls, I had a designated rep responding via text almost instantly. Impressions were easy and painless!

4 years ago

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S Carter Gainesville, FL

This company has helped me achieve more confidence and a greater smile. Everyone who works here is very kind and willing to help. Customer service is fast and they are available by email or phone where you talk to a real person.

4 years ago

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Kelly Felthous Aurora, IL

I have never been proud to smile and as an actress that’s not the greatest thing. Since byte I look forward to being on camera and can’t wait to see the final results!! The aligners are so easy to use and not painful at all! And the costumer service is AMAZING!!!

4 years ago

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C. Smith Fairburn, GA

Byte so far has been great. I have been wearing the aligners for 9 week now and so far I am beginning to see my gap closing. I usually don’t leave reviews unless something is wrong, but I wanted to share my experience at the halfway point. I am completely satisfied thus far.

4 years ago

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Adam Nichols San Antonio, TX

I have had a great experience with Byte. Impression kit was received in days and their customer service has been quick to answer my questions. Got my treatment plan back in less than one week after mailing back my impressions.

4 years ago

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kaylee lyda Wichita, KS

The customer service team was very nice and helpful! They helped make adjustments on my retainers when I wasn’t 100% happy with how they looked on the 3D molds online! Very quick to ship impressions kit and upload the 3D molds to my profile!

4 years ago

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Ruth Resciniti New City, NY

I did a lot of research prior to choosing Byte. The customer service team is spot on !I had to give impressions twice in ensure accuracy. i received my aligners and am on week 4 of my treatment. The process has been easy and the Byte team has been available 24/7 to answer all the questions I have had every step of the way. Highly recommend !

4 years ago

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Paul Gomez Naples, FL

As I approached Week 15 of my Byte treatment, I noticed that I wasn’t seeing the progress that I was expecting. While I was disappointed with my results, I was very impressed with Byte’s responsiveness and the actions that they’re taking to solve my problems. Byte really cares about their customer’s experience and they truly have a lifetime guarantee on my new smile.

4 years ago Edited September 14, 2021

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Rebecca Derbyshire Phoenix, AZ

Before I started Byte I had researched a few different companies. Ultimately I decided on Byte because even before I had purchased my treatment the customer service was exceptional. They kept me up to date on everything and always checked in and answered any questions I had.

4 years ago

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Elizabeth Carson, CA

At first I wasn’t sure but after reading the reviews I decided to give Byte a try. I absolutely love Byte-Night. No other company have this option. I’m so glad I did it. Their customer services is freaken awesome too! They send emails checking up on me all the time.

4 years ago

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Shayla Martinez Salt Lake City, UT

Byte has been super easy to work with. I love how they have all the information on there website that you need to know. I also like how you have someone from byte message you that they are here to help you whenever you have questions. I also liked how you got a call when your plan was ready.

4 years ago

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Mary Smith Frisco, TX

The best thing about byte is there dedication to great customer service and top of the line products. The worst thing is waiting for your aligners! That are crafted with care and delivered as fast as possible! They're the best at what they do and they have the best team out there.

4 years ago

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E Miami, FL

I was not expecting it to actually work especially since I've had braces before. I have a pretty bad over-bite so I was worried I might not qualify. I also didn't know there would be a noticeable improvement within just a few weeks. The only negative is the pain and discomfort.

4 years ago

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Nikolas P. Chicago, IL

Byte has been a great experience from day one when I decided I want a perfect smile! They have made sure I’ve been up to date and have no concerns. They have left me confident I’ll be smiling with the results in no time :).

4 years ago

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Pohai Waipahu, HI

I with out a doubt would give ‘Byte’ 10 stars if possible. This has been such a smooth journey and in just 2 weeks I was already seeing a difference in my smile. The price for this journey is also so worth it! Your box comes with so much to help with your every day journey.

4 years ago

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Stephanie Tapia Southfield, MI

My overall experience with Byte has been an amazing experience. I love the way my new smile is looking and can't wait see the end result. Customer service has been there 100 percent of the way and is always happy and available to help. Strongly recommend Byte to anyone.

4 years ago

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Sharvari Reston, VA

My experience with byte has been great so far! I am on week 4 of my aligners and I’ve gotten pretty used to them. They don’t bother me at all in my day to day life and are very unnoticeable. The hyperByte the actually helps with discomfort. I also like the different financing options. Would definitely recommend this company to anyone.

4 years ago

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JanElle Chickamauga, GA

Today starts week 4, and I'm happy to report that I have already noticed a difference. The aligners are easier to use, and less painful than I expected. I am tracking my results with photos, and when I reach the end of my treatment, I will be happy to share.

4 years ago Edited September 14, 2021

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Darnell Louis Edison, NJ

So was deciding which company to start this experience with. As of now I am happy I chose Byte. I love how they had someone I can text and communicate with from the beginning to make sure everything was going well. Can’t wait to continue the experience.

4 years ago

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Emma B Phoenix, AZ

I am very happy with my Byte Night-Time aligners! All very easy to use and was simple enough to get started. I didn’t have good impressions the first round, but they quickly sent me a smaller impression kit that was much more comfortable and successful! 10 hours a night and 10 min Hyperbyte is definitely doable and does not affect my other daily activities. If anything, it helps me with a more consistent night routine as well which actually helps with sleep! Customer service is quick and super friendly.

4 years ago

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Brooke Thomas Hampton, VA

I’m in the waiting process for getting my aligners now, I’m so excited to see my new smile on me. They were able to fix more than any other place told me they could! I’ve always been super insecure about my teeth! Thank god for Byte

4 years ago

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Jasmine Clarkston, GA

My experience with Byte has been nothing but AMAZING! The staff is super helpful with explaining differences between all options to pay. If you have any questions they explain everything & make sure you understand and are aware of how their program works! My byte advisor Nadia was AMAZING & so friendly

4 years ago

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Cynthia Fort Leonard Wood, MO

Byte has been amazing so far. Everything has been laid out plain and simple to understand. Getting started was easy. My advisor Brittney has been amazing to work with and helping me. She answered all of my questions and concerns right away. I can not wait for my aligners to come in and begin this process.

4 years ago

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Michael Rutherford Mount Kisco, NY

Easy to follow directions, great price, and lots of communication from the Byte team. Have has numerous check-ins from the team so far to make sure things are going smoothly. Kit arrived promptly with all pieces included. Where for a week, then open the next one. Results so far have been fantastic.

4 years ago

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Jeff K Fair Lawn, NJ

The customer service representative assigned to me was knowledgeable and able to answer all questions. They were able to help provide clarity in the process and pricing. Would recommend to family and friends. Love the life time guarantee! Very easy to use and get started, there are instructional videos for all steps in the process.

4 years ago

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Krisa Logan, WV

Everyone I was in contact with was very helpful. All of my questions were answered very quickly and in detail. I could not have had a better beginning to a greater smile. I hope the aligners are as great as the customer service.

4 years ago

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Kylie Sumpter American Fork, UT

I’ve loved my experience so far!! Their customer service is seriously the best and I received my retainers way sooner than I expected. I’m doing Byte at night so I only have to wear the retainers for 10 hours a day. It’s been so easy to straighten my teeth. Would definitely recommend.

4 years ago

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Christopher N South Bend, IN

The consultants were friendly and prompt, even made themselves available during non normal business hours. The first 3d rendering that I was sent I had critiqued, and with the help of Dan, my contact person, was able to adjust. The 2nd rendering looked exactly how I want my smile. Couldn't ask for a better experience.

4 years ago

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Tricia W. ,

I've had my aligners for about 5 weeks now, only have 10 weeks left, and I love them! So much better than having braces on my teeth which I would have to have for 18 months. Very little discomfort, so easy to use, and I can see the progress already. Can't wait to have the best smile ever!

4 years ago

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Marissa MacKenzie New Baltimore, MI

I was impressed with Byte right from the get-go. From superb customer service and communication to fast actions (delivery, reviewing my case and making my treatment plan) Byte has succeeded my expectations. I would definitely recommend to anyone considering!

4 years ago