Name: byte
Rating: 4.3

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Jess Myers Oconomowoc, WI

I'm just getting started with Byte and the customer support is amazing! I would definitely recommend. I previously went with another company and they have just deserted me and left me incomplete with my plan. So glad to work with Byte. Wish I would have chosen them first.

4 years ago

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Sarah Noto-Phillips New Orleans, LA

I can’t believe I didn’t try out byte sooner! It’s an incredible value, easy to keep up with and the customer experience has been great! Most importantly I’m amazed by the results! I actually think my teeth have looked great even with the aligners ON!

4 years ago

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Dee Cicero, NY

I'm on week 12 of the night alligners, and am seeing great progress! I love the ability to straighten my teeth overnight, and not have to wear the alligners during the day. I also love that i can do it on my own from home, and not have to go to lots of orthodontist appointments. I would definitely recommend it to anyone who wants to improve their smile!

4 years ago

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Sharnina Brent Las Vegas, NV

My aligners are working, that's the point of treatment. However, the follow-up and communication needs improvement. The customer is left to remember to follow-up on additional aligners and retainers. Customers should be responsible for following all treatment directions but Byte should be responsible to ensure timely care and follow up calls to the customer so that there are no gaps in the treatment. Whether ordering additional aligners or retainers a Byte rep should reach out notifying the customer that it's time for the next step. My experience, proactive customer follow up is not a priority. This is disappointing.

4 years ago

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Rebekah Louie Bothell, WA

So far, i love the experience of working with the Byte team. They are so personal and friendly and make sure to get you the personalized care you need. Im on my 4th set of aligners and am feeling great about my investment so far!

4 years ago

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Tyler Shoemaker West Lafayette, IN

So, far BYTE is awesome. I'm only on step 4 but the journey to my new smile has been great. BYTE has been very helpful the entire way my personal BYTE adviser, Tom, is amazing!! I have tried recommending BYTE to everyone I know!! So far, there is nothing I don't like about BYTE.

4 years ago

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Ashley C Wellsboro, PA

Byte has excellent customer service!! They reach out to you with every step in the process. They were really helpful and honest when I was trying to figure out my financial options. The starter kit was easy to use and understand the instructions.

4 years ago

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Tracy Lynnwood, WA

I have loved my treatment plan with Byte so far, and I’m only halfway through! I cannot live without the hyperbyte, it relieves so much discomfort and pain, it’s truly magic. I am so impressed with how they have responded to any question/need that I have had. The service I’ve received has been unsurpassed.

4 years ago

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Shaylin T Wilkes-Barre, PA

So far, best customer service I’ve ever had. They check on me every other day about my impressions and I can ask any questions I want. Also, after they finish your smile, they provide a 3D online model so you can actually SEE you new teeth! 10/10 recommend.

4 years ago

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Brittany D Beverly Hills, CA

I am halfway through treatment and all i can say is that the experience has been excellent. From the very beginning , the customer service team and doctors are all very quick to respond back to any questions and concerns. I have full trust in this company and know i am being cared for. Thank you Byte!

4 years ago

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Mary DeSpain Anchorage, AK

My overall experience with Byteme.com has been very good. Good communication, lots of follow through with me, double checking if everything is going well, etc. Should my teeth straighten out in the amount of time they said with me following their recommendations I'll be thrilled!

4 years ago

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ashley Cranston, RI

This company is very professional and communicative. If there is a problem they are very helpful. Aligners are good quality. Boxes come very clearly labeled and organized. The only dislike is the amount of time it took to remake my upper retainers (the first round wasn't enough) but I don't believe that was the company's fault. It was really my teeth that didn't shift properly.

4 years ago

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Rebecca Kane Port Angeles, WA

Omg I am so happy to share that I am almost halfway there! I am on step 5 of 13 in my byte process and the change is noticable already! The program is very easy to follow, the byte team and my byte advisor are exceptional, with consistent check ins, I don't feel left in the blue. I am so happy I chose Byte!

4 years ago

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Kayden LaGray Akron, OH

Customer service is quick with a response and very helpful if you are feeling unsure or if there is something wrong. I am currently on week 15 of my treatment and soon to get the rest of my aligners in the mail. Can’t wait!

4 years ago

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Lady K. De Noire South Ozone Park, NY

I recently finished overlooking my treatment plan and my aligners will be arriving soon but I wanted to take a moment to state that customer service was kind, patient, and helpful. They explained the options to pay and stayed on the phone with me as I did the process. I can’t wait to start my byte journey!

4 years ago Edited January 10, 2024

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Laura T. Garden Grove, CA

Customer service is above and beyond amazing. They make sure you are completely comfortable and answer your questions no matter how random they can be. Help when there is somer hint your unsure of with your smile prediction end result. Only scary part is honestly doing the impressions yourself at home. But your impression kit associate is there to help you and a very imformative video help get those nerves under control.

4 years ago

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Kara Scottsdale, AZ

Very fast and affordable solution to a great smile. Byte is easy to use and great communication from the company representatives. Whitening your teeth while straightening them is also a brilliant idea. Highly recommend byte to all my friends and family.

4 years ago

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Nicholas Nampa, ID

I have yet to get my aligners but the customer service is top notch and they are all great. They updated my 3D snapshot to my requests as well as when I noticed something wasn’t exactly perfect. Quick and timely responses from their advisors.

4 years ago

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jennifer Kimball Plaucheville, LA

Affordable, worked great I was super excited at the results and it was easy to use. Superb customer service! One summer and it was done, why didn't I do this sooner? Payment plans available, come on no excuses its time to do it!

4 years ago

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Pam Webb Carleton, MI

I did my research on invisalign products and Byte sounded the best and boy am I happy I went with Byte. They are here for you until it's right for you. There team are amazing people I truly mean that. They here you and will do what they need to do to make you happy. You can't go wrong with Byte.

4 years ago Edited September 14, 2021

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Leslie Chicago, IL

Amazing! I am very happy with my byte aligners. Best choice to have picked Byte over others. Customer service has been great to me And the price was very affordable. They offer a lot of perks if you take advantage of promos. The Byte advisors are very attentive and have made this process so much easier for me. Highly recommend

4 years ago

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Amber Kim-Caldeira Madison, WI

From start to week 6, where I’m at now, it’s been seamless. Great customer service, extremely reasonable cost, and the aligners are working: my teeth are moving, aligning well, and my smile is looking good. I also really like Brightbyte - it works!

4 years ago Edited September 14, 2021

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Tara Durheim Spring, TX

After much research I chose Byte to make minor teeth corrections. From the start the experience has been great. My consultant was always checking in and willing to answer any questions. This has been a great adventure so far and I am looking forward to my end results. Byte has already exceeded my expectations

4 years ago

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Kayla Taylor Humboldt, NE

My journey with Byte has been phenomenal so far. My advisor was extremely helpful and guided me through every step. The process was super easy, and I received my aligners in less than three weeks! Overall, I love that Byte offers an affordable way for non-insured patients to receive orthodontic care.

4 years ago

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K.Dance Spanish Fork, UT

Very fast, easy and clear! Everything was so direct and easy to follow, all the way down to the box and instructions! I also loved having a personal customer service agent that texted me quickly with responses to any of my questions!

4 years ago

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Augusta.morse ,

This was DEFINITELY way easier than I was expecting and I’m mad at myself for waiting so long. Customer service was super quick and friendly, site was easy to use and shipping was fast even considering I’m even stationed overseas. Very happy with my process so far!

4 years ago

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Trevon V Lacey, WA

I have been using Byte for about a month now and am already seeing results. The process is simple and the customer service has been top notch! Every representative I have spoken with has been super friendly and extremely helpful!

4 years ago

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Florencia Sanchez , FL

My experience with Byte has been great since day 1. I'm about 13 weeks into my treatment and, even though my upper teeth are giving us a hard time, everybody I've talked to from Byte's customer service has been nice, knowledgeable and very helpful. I recommend Byte to everybody that's interested in invisible aligners, it's been great so far!!

4 years ago

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Tristan Plano, TX

Byte has been great so far and exceeded my expectations. I was skeptical at first due to how new the company is but I’m very satisfied so far. Customer service has been great and answered all my questions. 8 weeks through a 19 week treatment

4 years ago

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Dori Balo Saugerties, NY

I really like everything about this company. Excellent customer service, I felt supported all the way through. Now I am even considering extending my treatment and they are so helpful with it. I love my new teeth, the process was easy.

4 years ago

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S M San Bruno, CA

It's halfway through my treatment and I love my results! I've had braces before and I didn't like the idea of getting them again. When COVID happened I was scared of the idea of going in to see the dentist. I'm so glad that with using Byte I'm able to get the results I want all from the comfort of my home.

4 years ago

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Maddie Kim Docklands, VIC

Byte is not only an effective treatment that cuts time in half, but it is affordable! I cannot wait to finish my journey but this has changed my life! Anyone wanting a new smile with quick turn around time and work, Byte is who you need to go through!

4 years ago

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hailey Aubrey, TX

I recently ordered my aligners, so I have not gotten a change to try them yet, but from communicating with the Byte team so far, they have been so helpful, and understanding. I’m so happy I chose Byte to help me with my journey!

4 years ago

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Jennifer Butler Fort Worth, TX

This was such a easy process. Confidence developed within my home. Inexpensive but very worth it I can actually smile with my mouth open everybody tells me I look happier I highly recommend this to anybody who’s thinking about doing it

4 years ago

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Erica New Orleans, LA

Byte is convenient, affordable, and they have wonderful customer service. Even though they are an online only company, you feel like they know who you are. They check-in often. I love how I can straighten my teeth in 3 months.

4 years ago Edited September 14, 2021

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Micheal Fearin Indianapolis, IN

Everything went as planned in my treatment and I was regularly checked in on. The aligners themselves fit exactly as they should and I noticed a difference as early as 4 weeks in. Discomfort is minimal and finished quickly. Well worth the investment.

4 years ago

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Linda The Bronx, NY

Am in love with my byte aligner. It’s feels so comfortable and I can see a great change in less than 4 weeks. I will recommend byte to everyone. Try it and it’s just the best. In love with my new smile. Can’t wait to complete the 12week plan

4 years ago

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Alissa Wasson Seattle, WA

The customer service with byte is incredible. Since before I even got my impression kit they were there to answer any questions I had. Kimberly and Rosie were very helpful and helped me figure out my insurance and how to use my HRA/HSA to help cover financially. I will definitely recommend byte!

4 years ago

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Chris E Fresno, CA

I really like how much company kept in touch with me during the process. They emailed and text me when I had a question. They take insurance which I wasn't expecting I didn't know aligner methods took insurance. Also the whitening foam is great. Everyone seems nice and knew what they were doing.

4 years ago

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Kristina S. San Francisco, CA

Loving the change I am seeing with my Byte aligners! I love the packaging I received them in as well. Keeps everything organized! Customer service has been awesome and I have already recommended someone to try Byte services! I feel confident that at the end of my treatment, I will be very pleased with how everything turned out!

4 years ago

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JW Nashville, TN

I’ve been using Byte for roughly 9 weeks now, and I’m noticing some nice changes in my smile, in regards to crowding. The process is pretty easy, and rather affordable, not to mention the care and support team has swiftly responded to any questions or concerns I’ve had thus far.

4 years ago

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Andrea Perez South Pasadena, CA

Best customer service ever! Seriously! They’re always available to answer all the questions you might have and they check on you throughout the whole process (emails, texts, you name it) they’re super nice super quick and easy to do!

4 years ago

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stephanie kostrzeski Chicago, IL

Everything was extremely easy with byte! All of the people and intrusions were extremely helpful and VERY easy to use. I am so excited to see my smile change! They offer so many convenient options such as night time aligners, whitening products, and a retainer case!

4 years ago

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Nickcole Watkins Lynn Haven, FL

Byte customer service has been the best I have experienced in a long time! They are very attentive and available throughout the process. The aligners themselves have been easy to use and comfortable. Their whitening solution, bright byte, has made a noticeable difference in how my teeth look too!

4 years ago

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Matt Johnson Atlanta, GA

My favorite thing about byte has been the fact that there has been literally no pain! My teeth have shifted pretty significantly but I never felt them! I don't have any negative comments on my process so far (about 9/15 weeks in!)

4 years ago

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Marcia Peña Corona, CA

Everything has been great but I have to do the impressions set again when I thought I was almost done with the process. I’m glad it’s covered under what I’ve paid for but still a little disappointing. However, customer service has been great. They’re always checking in to see how things are going now especially since there was the hiccup in progress.

4 years ago Edited September 14, 2021

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Katrina Phillips Simpsonville, SC

I have had a really great experience with Byte aligners. This process has been very smooth so far with customer support whenever I have had a question. The packaging is great and I look forward to each week’s aligned switch. The Btye at Night system is wonderful for my busy schedule!

4 years ago

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David Brooks Mason, OH

The Byte process has so far been a pleasant process. I am very pleased with my experience. From the beginning of creating the diy impression kit, the communication of the team and the present of using the molds, has been excellent.

4 years ago

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Kim Ryan Tucson, AZ

The price is good, the results are on-track and the customer service has been exceptional. What else do you need to encourage you to straighten your teeth? If you're on the fence about Byte, all I can say is, it's been worth it for me and I think you'll be glad you did it!

4 years ago

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aewalsto Cincinnati, OH

So far, I have LOVED Byte! I can definitely tell a difference in my teeth and have gotten so many compliments. They are nearly invisible too! I have had so many people tell me that they don’t even notice when I am wearing them, which is great!

4 years ago