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9.1

Overall Score

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Shelly Miner West Jordan, UT

Byte has been absolutely amazing. The customer service has been fantastic they are easy to get a hold of, they check in to make sure everything is going well. The aligners are great and has really improved my self confidence!

3 years ago

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Amy Allen Everett, WA

I started my aligner journey about 6 weeks ago and I have to say I like what I see so far. Initially I was very hesitant to use the aligners because the cost of Byte was so much lower than the big name companies. But it's been great so far. And when I have questions, the Byte team is so nice & quick to respond with answers.

3 years ago

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Amy Brown Springville, AL

I am almost finished with my 3rd week of using Byte aligners, and everything is going great! The customer service has been top notch, the materials arrived quickly, and any questions asked have been answered. So far, I would recommend to anyone wanting an invisible braces experience.

3 years ago

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N30N Winnetka, CA

Great experience with Byte. Fixed my smile in 13 weeks and had great customer service along the way. Process was smooth and for the most part painless. The first 5 days of my first aligner set were super painful but after that, no pain at all even when starting new aligners.

3 years ago

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Sarah Acworth, GA

I have been using the night time aligners for 8 weeks now and can visibly see a difference already. Very excited to see the outcome. Minimal discomfort and great results! The Hyperbyte gets a good laugh out of the family too ;)

3 years ago

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T.Dover Madison, AL

The first set of aligners didn’t fit my teeth. I went with it because I thought it was supposed to be painful. I got to week 7 and my last lower aligner wasn’t even complete. They took forever to send me new ones. I kept trying to wear them and suffered waking up with blood in my top aligners every morning. Visited a dentist they said it wasn’t normal and weren’t supposed to be more painful than braces. I tried getting new ones made customer service seemed to help then I haven’t heard anything since then or received new aligners I can’t wear the aligners because they make my teeth/gums bleed.

3 years ago

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Happy Byter Brooklyn, NY

I never imagined I could have a perfect smile in just 15 weeks. Byte is making this a reality with their Byte at Night treatment plan that I only have to wear 10 hours a night. It is a commitment but one that is worth it! I already see improvements 5 weeks in, and I am super excited to see the final results in the upcoming weeks.

3 years ago

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Diana Jimenez Mesa, AZ

Great customer service. Answered all my questions without making me feel like I was inconveniencing anyone. I didnt feel obligated to agree to my treatment plan. Very happy with my decision to move forward and I can't wait for my treatment results.

3 years ago

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brinley New York, NY

when it comes to treatment, the aligners made my mouth super sore at first, but i used hyperbyte every day and wow!! it’s remarkable - it makes my mouth feel actually good!! the aligners, i can tell, are already making a huge difference in my smile!

3 years ago

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Jamie Charles Vancouver, WA

I'm just over halfway through my treatment and am already noticing great results. This company makes everything so easy and has fantastic customer service. Also their product design is top notch. Would absolutely recommend to a friend.

3 years ago

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Jame Pidel New Paltz, NY

I love byte. My teeth look great and I am only 8 weeks in. I prefer the night version. Sleep with them on. The rest of the day go with out. Worth the extra for me. My teeth are looking great and brighter. Just five weeks to go. 😀

3 years ago

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Krstndb North Royalton, OH

I am very impressed with Byte. They answered all the questions quickly and made everything so easy. The packaging is nice and simple to understand. I haven't had any pain with the aligners and can already see improvement. I am really excited for the final results.

3 years ago

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Heather Lopez Corpus Christi, TX

I love my byte! I have always wanted straight teeth but couldn't qualify for braces. This was the best and most affordable option for me. I was hurting pretty bad my first few days but at the time I didn't know what to expect. Now that I know it doesn't seem as bad and the results make it all worth it.

3 years ago

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ferege Seattle, WA

This company is awesome. They know what need to fix our teeth in low cost and with out taking our wisdom tooth. Most doctoralways says we need to take out your wisdom tooth first before we put aligners. It's cost more more money to do that. My wisdom tooth not bothering me anyway. I'm glad this company help me in easy way.

3 years ago

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Magdelene May Tacoma, WA

The step by step process is easy to follow and customer service is great. I sent multiple emails and they always responded promptly. I was worried about having good impressions but I followed the directions and sent them in and they were accepted. When my retainers came they fit well. I’m excited to see the end result.

3 years ago

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Larry W. Martinsville, NJ

I’m only halfway through the process and I can see and feel a huge positive improvement in my smile. This technology works, period. The Byte company provides a wonderful service at an affordable price. I’ve also had a good experience with customer service. Even the packaging comes is impressive!

3 years ago

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Tiffany Modica-Johnson Orlando, FL

My favorite thing is that the customer service is amazing on top of that my teeth look absolutely amazing. I am extremely happy that I chose this company over all the other companies I’ve been researching couldn’t be happier

3 years ago

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Craig Hacker Round Lake, IL

So far so good, I have worn the aligners for 13 weeks and one of my teeth wasn't moving and I called them up and they got another impression of my teeth and sent out a new box of 12 week worth of aligner but it turned out that they were wrong. I wear a thicker aligner for nighttime use only, need to wear them for a minimum of 10 hours but the new set were thin and were for the whole day wearing. At least 22 hours of wearing. I called them up and told them that I paid more for the night set and set them pictures show how much thicker my old set was compare to the new set. They investigated what went wrong and agree they new set was wrong so at this point they are rushing the new set. They said it would take about 4-6 weeks but today after only 2 days another set came and it turned out to be yet another copy of the last bad set. They said the night set should still come in 4 - 6 weeks and are investigating why I got two bad sets of aligner. I did like the first set and it has made my teeth look better.

3 years ago

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Julie Washington, DC

Byte has been so easy since the moment I initially reached out. The process was simple and seem less. They are so responsive with questions and have even reached out to check on me throughout my teeth straightening process. Reasonably priced as well! Love it!

3 years ago

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Morgan Hunter Mesquite, TX

I have started the process with other brands of aligners, but after having customer service issues, I always gave up. The team at Byte has been extremely responsive and helpful with the entire process and I am so glad I found this option. My smile has already improved significantly and I am excited about the end result.

3 years ago

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Abigail Carr Woolloongabba, QLD

The Customer service is some of the best I have ever encountered. The quality of products and service is phenomenal. I am super happy with how straight my teeth are and the ease of use of products/services. A huge thank you to the Byte team ♥️

3 years ago

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Angelique Lanoix Marrero, LA

I knew that my teeth needed to be corrected and as I got older they shifted even more. And I didn’t want metal braces. I just started wearing my Byte aligners today. It took me a few tries to get them in and out. And I’m feeling slight discomfort but that’s normal. You can’t beat the price, my dentist office gave me a quote of over $6000 for clear aligners. I can’t wait to show off my progress

3 years ago

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Elizabeth Donais Norcross, GA

I was definitely skeptical at first! Now that I am 4 weeks into my treatment, I have noticed a big difference especially in my bite. I had braces for 4 years and this process is definitely 100 percent better than my past experience with metal braces. I definitely recommend byte!!

4 years ago

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Heidi Cz Glendale, AZ

Great customer service. Byteme definitely abides by their smile guarantee! Sent me a whole new impression set because my bottom row of teeth is *slightly* less perfect than I want. Cheaper and easier than braces. 10/10 would recommend.

4 years ago

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Alisac San Marcos, CA

So far, my treatment has gone smoothly overall. The byte representatives are very kind and helpful with any questions or requests. The aligners themselves seem well made. I’m not far enough into the process to comment on if they’re actually straightening my teeth but the aligners loosen up at the end of the time I’m supposed to be wearing them, indicating that my teeth are indeed moving the way they’re supposed to be. They’re a little tight on the gums and the slight looseness of teeth can be disconcerting but overall I feel comfortable using them.

4 years ago

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Gracie Thompson Brookhaven, MS

The Byte staff has been extremely helpful and constantly stayed in contact with me from the beginning. It was so easy to “impress” myself. I will officially be beginning my Byte journey in a few short weeks! I’m super excited to start and looking forward to a new smile!

4 years ago

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Marie Fairfield, IA

It’s been sooo easy to set this up! I worked with Aline and she was great. I was able to text her with questions or concerns and she was super responsive and helpful. So exited! I had looked around for other teeth straightening methods and they were either sketchy or expensive. Byte is exactly what I was looking for.

4 years ago

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Mriveru4 Cicero, IL

I went with the night aligners, felt it was best for me. I couldn't be more happy with the results I am starting to see. Not only that, but the customer service department has been amazing through the whole process giving their full support on what ever is needed. I highly recommend Byte if you're looking for a more confident smile!

4 years ago

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Emma Jones Greenbrier, TN

The customer service has been amazing! I ran into a few issues with my insurance and Hayden was super patient and motivating! I haven’t even started my treatment plan yet but I know if there are any issues, Byte’s customer support will be there to help me through it!

4 years ago

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Toni Leslie Philadelphia, PA

4 weeks left of my treatment and my teeth look amazing! The process from the very start has been very easy and the delivery of my aligners came much quicker than planned. My teeth weren't really crooked but I could see the crowding in photos, which bothered me. I'm a month away from Perfection!

4 years ago

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Maria Raymond, ME

I'm halfway through my treatment plan and am happy with the convenience of the at-home impression kit and treatment. However, my aligners didn't fit quite right (there was a gap between the aligner and the back of my teeth) so I reached out to the Byte team on day one. It took about two weeks to get through their multi-step support process and to send another impression kit. I'm currently in the 4-6 week waiting period to manufacture new aligners, during which time I was told to pause my progression. Given their advertisement of finishing treatment in 12 weeks, adding on another 2 months is a significant setback. I understand that the aligner fit could have been user error with the impression kit, but I can't imagine I'm the only one with this issue, so I'm surprised at how long it took to diagnose the problem and that there's no prioritization of aligner manufacturing for those who are mid-treatment.

4 years ago

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Reply from byte

Hi Maria! Thank you so much for providing your feedback. This is always helpful for us to be able to improve our systems! We understand the frustration the refinement process may provide. As it is your teeth, and an investment, we want to make sure we're providing you with the best care and quality possible to ensure we can get you on track to that desired result. There are times that an anatomy may not agree with the movement, and may be stubborn- it happens to us all, and that's why our doctor-directed team remains available to you to make sure we are getting you to where you need to be. Happy to clarify further. Send us an email, let's get you an update :)

Nov. 12th, 2020

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Erica R Washington, DC

They're very easy to communicate with and really fast with email responses. I had a variety of questions in general about how it works, insurance, pain, what I can and can't drink etc and they answered all of my questions. I would definitely do this again.

4 years ago

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Sandra M Hammond, IN

I struggled with making this decision for a very long time. I am very happy that I was able to find this company. The ease of having my impression kit sent to me and receive the aligners in a very short time and seeing progress happen quickly is making me so excited about seeing the end results.

4 years ago

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Edison Galan Jr. New York, NY

Byte is nothing short of great. What I love most about the company is their team. Their team is very informational and helpful, and I have been guided perfectly throughout my journey. They respond quickly and accurately to any questions and I’m so happy with the results and process so far!

4 years ago

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Colby Thomas Fort Campbell North, KY

My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.

4 years ago

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Amy Brown Mount Hawthorn, WA

I love how easy Byte has been. Having everything arrive in the mail has been great as I lead a very busy life, regular ortho appointments would be hard to get to! My teeth are looking so much better and for the first time in my life I feel confident with my smile

4 years ago

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K Johnson , FL

I was so scared about doing aligners at home but they make the process very straightforward and hassle free. Everyone I have spoken with talks to me like a person and not an account number. My questions are answered, clinical team responds promptly nd and the value for life can't be beat by any other competitor. They're awesome!

4 years ago

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Emily F Hanover, PA

My two favorite parts about this company so far is the customer service and the 3D treatment plan. Being able to watch my teeth change step by step before purchasing my aligners was fantastic! And I love getting my text updates from my advisor! They are not overwhelming but comforting, knowing someone is with you every step of the way.

4 years ago

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Daniel ,

So much love and support from the Byte team since day one. I’m 12 weeks in and about to continue to the second half of my treatment. My teeth are already looking so much better, I couldn’t have chosen a better company to go through this with!

4 years ago Edited January 10, 2024

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Lollywalldoodle Porter Ranch, CA

Great product and wonderful excellent stellar customer service, I always got in touch with people who actually like what they do and believe in their products. I really admired how well they were all versed on product knowledge and everything was delivered super fast

4 years ago

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Sally Harington Wooloowin, QLD

Love my program and how my teeth are coming along. Seemless customer service from first point of contact. Also LOVE BrightByte as I have a stubborn stain dentists haven’t even been able to remove it has almost cleared. Couldn’t be happier.

4 years ago

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Kelly Andagana Mayagüez,

What I love about byte is their customer service, it’s exceptional, they make sure you as the customer is well aware of every step of the way. They provide you with detail about payments options and truly want you to make the best decision for you as a person. They rent money hungry they genuinely care about you.

4 years ago

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Kayla Lynch-Cruse Las Vegas, NV

I previewed the site which was very informative and pleasing, ordered my impression kit, which came speedy and was easy to do! I have ordered my aligners and know the rest of the process will be as seamless. Btw Customer support was very helpful and easy to deal with from start to finish! My experience couldn't have gone any better.

4 years ago

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Andrew Amoh Edinburg, TX

I was hesitant going with byte but I decided to take a leap of faith and I’m forever grateful for this decision. The customer service has been so amazing helping me close my gap in 2.5 months! Wow I could’ve never done that with braces. I definitely recommend byte to anyone trying to straighten there teeth in record time

4 years ago

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Christine P. North Fort Myers, FL

The best thing about working with Byte was their customer service and the professional way the product and service was delivered. Of course the outcome is important, but their commitment to ensure you have the best experience was a big plus!

4 years ago

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Mariam Eden Prairie, MN

Their customer service are awesome! And really get the feel they care about what they do. Anytime I have questions they always explain everything that I need to know. Everything’s always simplified plus my teeth are looking sssoooo beautiful and straight. I thought I smiled a lot before but I smile more then ever now😁lol

4 years ago

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David Dar Juan Fontana, CA

The best thing I like about this company is that they’re always there for you, whenever you need them. I have messaged them both on Facebook, and email, and they always reply within a reasonable time frame. My first month is looking great, i’m glad I discovered Byte!

4 years ago

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Wes Urbandale, IA

I'm 5 weeks into a 17 week treatment and almost can't believe how well things are working. Way less discomfort than I would've thought and the whole process is just so easy. I would highly recommend Byte to my friends and family, or anyone out there looking for a better smile.

4 years ago

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Beth Briner Brighton, MA

I had braces 20 years ago and my teeth had moved a lot. I was starting to bite my lip and my bipuck teeth were coming back. Ten weeks with bite ans my teeth are beautiful and I have a retainer to keep them that way. Very pleased.

4 years ago Edited September 14, 2021

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Taysha Arnone Baton Rouge, LA

I am on week 9 and I am loving my results so far. The first set of aligners that I received did not fit right, but they were very helpful and quick to get a new impression kit for free! The second set came in and fit perfect!

4 years ago