Name: byte
Rating: 4.3

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Allen S. Clemmons, NC

Customer Service at Byte has exceeded my expectations. Follow-up is timely and not obnoxious. Otherwise, the trays are working well, so I haven't needed special attention. I'm about halfway through my treatment and making good progress toward a better smile.

3 years ago

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Twntythreeisnumber1 Grand Rapids, MI

I’m on week three of my treatment plan and so far it has been fantastic. Customer service has been great and responded quickly to all the questions I’ve had so far. The process of getting the aligners was quick and easy as well. Highly recommend

3 years ago

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B Tacoma, WA

I really like Byte for all that it’s doing for my smile. It’s been an easy process from making to receiving my aligners and also using the aligners each night. I recommend it to anyone who is considering bettering their smile!

3 years ago

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Nina Skelton Decatur, GA

I am on week 4 of my teeth journey and I have already started getting compliments on my teeth. I had a over bite and a small gap - my gap is completely gone. My teeth are definitely getting better, I am so Glad that I was a candidate.

3 years ago

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Jo ,

Byte has been such a pleasant experience. The knowledgeable and friendly team works promptly and efficiently to ensure my questions are answered and my program is successful! There has been nothing that I have been displeased with. The process was streamlined and the product is better than expected. Looking forward to the outcome!

3 years ago

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RICHARD BRUENING Traverse City, MI

I'm only 2 weeks into my journey but so far it has been an easy experience..the support staff if very attentive..the packaging is so creative..I love the humor and my aligners are more comfortable than I was expecting..top quality company

3 years ago Edited September 14, 2021

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Michaela Grace Montgomery, LA

Byte was so helpful throughout the entire process. Very quick to answer any questions I had. I am so excited to continue my byte journey land see my results. If you’re hesitant I say just go for it you won’t regret it. ❤️

3 years ago

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Mari Villa Fort Worth, TX

Very happy with my experience so far. I am on week 10 of 15 and am very pleased with the progress! I only have mild discomfort on the first few nights of wearing the aligners, but its totally worth it! I chose the nighttime aligners so I could continue with my normal day-to-day activities while correcting my smile at night.

3 years ago Edited September 14, 2021

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Zachary Monroe, CT

Byte does a great job with their customer service. They were proactive in ensuring I began the treatment with everything I needed and have been following-up along the way to answer any questions or provide important information. This combined with the effective treatment aligners has made this process smooth, easy, and with direct results.

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Jan. 14th, 2021

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Lesly Acosta Cypress, TX

Everything happened so quickly and here I am 11 weeks later with straight teeth!! It was soo easy and pretty affordable with flexible payment plans. Highly recommend. Aside from that I did not have to leave my house! I am very impressed on how quickly everything happened. The bright white that came with the kit doesn't look like it will do much but it's awesome, makes my teeth nice and white and keeps my breath nice and fresh.

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs- especially during a time like this! Thank you for your review!

Jan. 15th, 2021

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Joseph Nguyen Brooklyn, NY

Pros: great customer service, aligners feel fine, some results can be seen and felt after a while Cons: may take longer than advertised. My treatment was supposed to last 11 weeks, but my bottom row has not yet fully straightened. I’ve had to wear my last set of aligners for an extra month before I received another set of aligners that would last another 14 weeks. Hopeful that this refinement set works out, may update once my treatment is fully finished.

3 years ago

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James Morris Jr Franklinville, NC

Byte is a wonderful company that offers an excellent quality service. The new smile I have is amazing and it has helped my confidence immensely. The customer service is courteous, and timely. I would recommend Byte to anyone. Jim

3 years ago

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kingmell Virginia Beach, VA

The only issues I have with byte is their customer service. When you are first interested in getting aligners the customer service is great. They will email you and text you within 3 minutes of you contacting them. But ones you pay your $1800 or if you are going the credit route They will disappear. And good luck with calling them. I emailed them a few times and quickest response time for me was 3 weeks. But beyond the horrible customer service everything is great packaging is above and beyond and they offer great products to go along with your treatment plan such as brightbyte a tooth whitening foam, hyperbyte, and more the whiting foam they give you does not really work. Overall, it is a Great product! Easy to use and well made.

3 years ago

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Ashley Jozwiak ,

From the mail-in impressions to the aligners themselves, this has been a very easy experience. Customer service is incredible and even though I'm only in my 4th week of my treatment plan, I can NOT wait to see the end result!!

3 years ago

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Capo King Vancouver, WA

The Customer Care Team at Byte is extremely easy to work with. The entire process, from molds to receiving the aligners was really straightforward, and the aligners are clearly labeled so that each week you can switch to new aligners seamlessly. Week 10, I can already tell it's working!

3 years ago

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JRMSS4 Bakersfield, CA

Just started the process with Byte and the support has been outstanding so far. All questions have been answered to the fullest extend and support is a phone call or e-mail away. Haven't had a negative experience as if yet. Hope to have communication in the future to get help with what ever I need.

3 years ago Edited September 14, 2021

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Kelly H. Edison, NJ

Love their customer service. They respond very quickly to any questions/concerns. The process of straightening out my teeth has been fairly straight-forward and easy as well! I recommend to anyone looking for straighter teeth.

3 years ago

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Kirk Fort Worth, TX

I have been pleasantly surprised by the results. I’m not even done yet but can see the retainers working and moving my teeth into position. Also, support staff has been present and awesome. I had a lot of questions starting out and through the process. They have been answering them thoroughly and quickly. Thanks

3 years ago

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Wendy V Grand Blanc, MI

This whole process has been awesome. It was so easy to get all set up with them and everything was delivered to my door. It is not painful to use a little discomfort the next morning after I change them but nothing I cant tolerate

3 years ago

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Danielle S Detroit, MI

I am on week 10 of 15. I have the night aligners, so I wear them for at least 10 hours every night. My teeth are looking much better already. Sometimes they’re sore when I take the aligners off in the morning. But it’s not too bad, I just eat something soft or wait a couple hours for them to feel back to normal again.

3 years ago

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Marina Grandbois ,

The comprehensive Byte system has been very effective and safe, as I progress to straighter teeth, in less time, with less pain. The aligners are versatile, and easy to put in, take out, and clean. The amount of instruction and support has been very valuable.

3 years ago

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Cathetine Courtney Utica, MI

I am so glad I purchased the night time Byte aligners for the sake of convenience. I don’t have to deal with taking them on and off during the day which is great. Plus, I don’t have in-person visits to take time out for. And the Byte brand is more affordable than most others.

3 years ago

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Todd Schmidt Los Osos, CA

I'm currently in my 10th aligner set of 15. They are definitely making a difference. The spacing is more even and my teeth are getting more straight. There is some discomfort particularly when starting a new set but that was to be expected.

3 years ago

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Kate Monroe, MI

I haven’t even received my liners yet, and I am already ecstatic with the customer service Byte has offered. They were understanding of USPS delays, and kept me up-to-date during each step of the starting process, even if that simply meant alerting me that a step was still in process or delayed or ahead of schedule. Thanks Byte!

3 years ago

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Paul Felty , IL

I'm only 5 weeks in, but I'm seeing an improvement. Customer service was great. They initially sent the wrong bottoms for the whole treatment. It only took a week to get the replacement. I am satisfied so far I am looking forward to the bottom straightening in the coming weeks.

3 years ago

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eittam edasnah Arlington, VA

I am in my third week with Byte. Although I really can't see much of a change in the alignment yet, the accompanying whitening has really been a significant improvement. Overall there has been only modest pain so far. My only complaint is a took me awhile to figure out how to remove the aligners; a bit more detailed instructions might have been helpful.

3 years ago

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Ian Kenneth Cruz Denver, CO

I’m on my 7th week and it’s been great so far. I can attest that my teeth are really moving to a promising direction. This is probably one of the highlights of my 2020, having a straighter and straighter teeth one day at a time.

3 years ago

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Jmaclean Tempe, AZ

My experience has been great, the customer service has been bar none and the product is very high quality. Had shipping issues when we started but my dedicated rep was great getting my package redelivered. I would highly recommend Byte to anyone and everyone.

3 years ago

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Corrie Jaye Buffalo, NY

Thrilled with my sons progress with the byte all day aligner system. This company is quick to reply to questions, they are reasonably priced and have done a fabulous job at helping to give my son more confidence with a much improved smile.

3 years ago

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Kyle J Crowder Houston, TX

I was extremely satisfied with the customer service from Byte. They are very responsive and always available to answer any questions I had. Also, only having the option to only have to wear the aligners at night was very convenient.

3 years ago

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John Cole ,

So far so good! Affordable, easy, painless! Great Customer service as well. I am on week 11. I have 15 weeks total. So I am almost done! It's been smooth sailing so far. I would highly recommend this to everyone. Great teeth at a decent price. Plus in this pandemic- no office visits! Excellent.

3 years ago

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Allyson Gambino Providence, RI

So easy and simple to use with quick results! I was hesitant to get aligners in the past, but after finding out about the nighttime aligners from byte from a social media influencer, I was very interested. Best decision I ever made!

3 years ago

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fernanda Houston, TX

My aligners are working great for my top teeth, but my bottom teeth were stubborn and needed more time with each aligner. I reached out to customer service about my results and they have been very helpful and communicative in ensuring I get the results I want. I have regressed a few weeks with my bottoms aligners and am now wearing each for longer and using the hyper byte for longer per their suggestions. I am hopeful I will get the results I am looking for.

3 years ago

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keith walker New York, NY

Byte has great customer service and promptly resolve any issues that may arise. My aligners got lost in the mail and Byte, without hesitation, sent me new retainers at no additional cost. Staff was very friendly and understanding of my situation and resolved the issue...

3 years ago

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Kyria McDannel Pittsburgh, PA

Love how easy and convenient it is not having to go back and forth to the dentist and doing everything at home on my own! I love that they have a payment plan option that makes it so much easier for everyone! Im not done yet but so far my experience has been pretty good and the support team is very helpful and responsive, my teeth are starting to look great!

3 years ago

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John Mathew Tampa, FL

I'm halfway through my byte At-Night program, and the results are looking good. And just as encouraging is the great customer service that the byte team provides. I even had a to get a replacement HyperByte, which was a hassle-free process. I'm looking forward to completing the rest of my program!

3 years ago

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Johna ,

I have nothing but good things to say about this company! Their customer service and individualized/custom plan for each and every smile is absolutely amazing! I would recommend them to everyone looking for their perfect smile! They are truly the best and they put their customers first!

3 years ago

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Ana Perez ,

If you want your teeth straight during a pandemic byte will do the job ! I started back in August! Now I’m only 6 weeks away from finishing my treatment it has been an amazing experience with amazing customer service checking up on my treatment! Not one single visit to the ortho which I’m glad with all this pandemic stuff going on !!! If I could do it alll over again I would !!

3 years ago

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Shane K Fort Lauderdale, FL

The experience from ordering the initial kit with the molds to seeing how my teeth will change was awesome. I had already checked out the competitors and Byte’s technology is what really impressed me. I would definitely recommend it.

3 years ago

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Stephanie Lingenfelter Greenwood, IN

Such an amazing company! My advisor was so helpful and I’ve not had any poor experiences with anyone at the company. I’ve always been insecure about my smile but with Byte, I no longer am. I love this company, the affordability, and the quickness.

3 years ago

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Issac Reese Irving, TX

Every week I love my smile a bit more! The ease of this process and the willingness of all the people on the Byte team to help out every step of the way has been so refreshing. Affordable, quick response time, quick treatment time, and high quality treatment. What more could you ask for?

3 years ago

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Tábata Couto Harmon ,

My husband started before me and I was amazed on how fast it was, now it’s my turn and I’m loving it! One week on the go and I can see the difference starting to appear! Plus awesome customer service! They are there for you through the whole treatment! Thank you byte!

3 years ago

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Carlos ,

Since I first asked for my impression kit it arrived in a timely manner. The rep right away got a hold of me and was very helpful with the process. They even shipped a new impression kit when the trays were too big they sent me smaller trays. So far I am very satisfied with Byte

3 years ago

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Danielle Brown Owings Mills, MD

The Byte team has been extremely helpful on my journey to a straight, white smile. The byte team has been polite and efficient in addressing any questions or concerns. I am only 2 weeks in, but I can feel the aligners doing their job! Furthermore, the process is easy and convenient. I look forward to the end result!!!

3 years ago

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Morgan Arnett Thompson's Station, TN

So far I am satisfied with my byte smile. I have received exceptional care from the byte team and my byte advisor. They have answered all my questions with accuracy and efficiency. I would recommend the byte experience to anyone looking for a better smile.

3 years ago

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Delia Flores-Gudets ,

Byte goes above and beyond to get your smile right on track. You can consult with them, via email, all through your treatment. The response time is GREAT! They are patient and very helpful, and being that they have a 100% Guarantee on their product, they want you to get what you are expecting...a GREAT SMILE. Don't go anywhere else...

3 years ago

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Javier Alfredo Oliver Martinez Miami, FL

Easy and affordable without a necessity to leave the house can’t wait to see my new results. Instructions were clear and fun to follow. The customer service is very nice and cordial they will help you with any question and comunícate on your favorite method.

3 years ago

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Jeff Lovong Katy, TX

My experience with byte has been really great and easy! From the start of the process to now I have been really happy with the level of service. I was nervous about the pain and the sacrifices I would need to make but after the first few day, it has been a really easy transition for me.

3 years ago

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Jennifer B ,

The aligners have fit very well and seem very high quality. The customer service has been excellent. I have already noticed my teeth are whiter after using BrightByte. I can already see some progress being made in the straightening of my teeth.

3 years ago

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Jessica Violand Bridgewater, NJ

Decided to use quarantine as my excuse to straighten my teeth for the first time and I was not disappointed! Customer service was super responsive whenever I had questions or issues and even sent another impression kit when I felt my trays needed some tweaking. Would definitely recommend this company to friends and family!

3 years ago