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9.1

Overall Score

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Shana Shay Ellicott City, MD

We started this program out of convenience and better money choice! My son is loving his smile more and more! He is taking on the responsibility of doing the treatments without me reminding him! He is so excited that he can get his teeth straighten at night with wearing bulky braces! Love the Byte program!

3 years ago

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Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit you (and your son's) lifestyle. We are so happy to hear that you both have felt supported throughout your journey so far. We are so excited to see your final results!

Mar. 23rd, 2021

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Jason Keefe Birdsboro, PA

I’m super impressed with Byte so far. I’m about 5 weeks in and already seeing some progress on my teeth alignment. In addition their customer service has been top notch throughout the entire process. Already recommended them to a dozen friends!

3 years ago

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Reply from byte

Jason- This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

Mar. 23rd, 2021

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Christine Stellar ,

I cannot express how incredibly grateful I am to have found byte. What a wonderful company and wonderful customer service. I am so thrilled to see such a fast improvement in my smile in less than a month. The customer satisfaction and quality is impeccable and I would recommend this to everyone and anyone.

3 years ago

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Reply from byte

Yay Christine! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

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Kerry A Houston, TX

I have had my byte for over 8 weeks and my experience has been awesome. The customer service is very exceptional. I can’t wait to complete the process and see my new smile. The turn around time to answering my questions have been great

3 years ago

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Reply from byte

Yay Kerry! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 22nd, 2021

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Stef Lake Oswego, OR

Byte is the best company to receive invisible braces from. Fast processing times, easy step-by-step help (with a contact who is around pretty much 24/7 if you ever have questions) and painless retainers make the choice a no brainer.

3 years ago

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Reply from byte

Stef- We appreciate you reviewing your experience with Byte! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Mar. 22nd, 2021

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Chloe , TX

Amazing customer support. I received my impression kit quickly. At first the impression kit was too large for my mouth so byte sent me over a smaller kit that fit perfectly super quickly! I am 10 weeks into my treatment and am starting to see a difference. Looking forward to the remaining 5 weeks of my treatment and seeing the final result.

3 years ago

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Reply from byte

Hi Chloe, thank you for your review. We are happy to hear that we were able to get a new package sent out. We love that you chose us too and we can’t wait to see that new smile! :)

Mar. 22nd, 2021

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Ligi Jimenez Houston, TX

This has been the best choice I have ever made. Byte is so helpful, they guide you through every step and give you the best support! I'm glad I chose Byte over the other vendors. I recommend byte to anyone interested in having a bright and beautiful smile!

3 years ago

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Reply from byte

Hi Ligi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Mar. 22nd, 2021

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Bridget Weitzel Burbank, CA

Easy to work with. Great customer service. Really great results so far. My only complaint is that I was sent 15/15 aligners for my bottom teeth. I thought i was almost done when I hit number 14/15. Then they told me I actually had 18 on the bottom and had to now wait 5-7 weeks to get the last three. That was not made clear before and adds a significant amount of time to my whole program.

3 years ago

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Reply from byte

Hey Bridget! Thanks for the great feedback and review. We hear you apologize if there was any miscommunication from our end. We only send those first 15 weeks so that we can check-in and make sure you are progressing as expected. Our team is committed to getting you a smile that you love! :)

Mar. 22nd, 2021

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Rae Williams ,

So far my experience has been a pleasant one. The alignment system has been easy to use and clean. My customer care specialist Jacob has reached out multiple times to see how things are going and recommend tips or products. The Byte box was organized and had clear instructions.

3 years ago Edited September 14, 2021

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Reply from byte

Hi Rae, thank you for taking the time to review your experience! We are happy to hear that your Byte Advisor was available and answered all of your questions. It is important to us that you are supported throughout your Byte journey. We can’t wait to see your results!

Mar. 22nd, 2021

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Josselyn Martinez Pico Rivera, CA

I am 5 wks into my Byte journey and cannot be happier! My byte advisor Trey has been extremely helpful! I have gotten compliments on my smile and close family have noticed a difference already! I’m glad I went forward with byte. They are worth the time and it’s money well spent!

3 years ago

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Reply from byte

Yay Josselyn! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 22nd, 2021

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Erin Brown Montgomery, AL

The Byte team has been incredibly helpful. I’ve been constantly checked on and the process has been incredibly easy! Making such a big purchase online can be quite intimidating. The impression kit was simple, and after that you just anxiously await your aligners! I’m continuously surprised at how easy this process has been!

3 years ago

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Reply from byte

Yay Erin! Congrats on getting started with your smile journey :) Our team is here to make your time with Byte as smooth, stress-free, and fun as possible, so we are so glad to hear that this has been your experience! Thanks for the awesome review, let's get you that awesome smile.

Mar. 22nd, 2021

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Sarah Hopkins Jonesboro, GA

I am in love with my new teeth! Byte is such a great aligner system. You send in your teeth molds and then you get your whole treatment in just a few weeks! They send you a whole kit of goodies along with your aligner to speed up the process and whiten your teeth. Happy smiles over here!

3 years ago

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Reply from byte

Woohoo Sarah! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 23rd, 2021

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Brenda Bravo Miami, FL

I've recently started my program and had a question about using it, contacted the company via email and got a phone within less than 24 hours from a very personable rep who was just so REAL and kind and helpful. Gave me a good feeling about the company and that they have my back when in need! Looking forward to seeing my results. :D

3 years ago

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Reply from byte

Hi Brenda, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

Mar. 23rd, 2021

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Jeff Lang Waynesboro, VA

My only regret is not doing this sooner. Process was smooth and customer service was excellent. The process took a bit longer than I anticipated, but the byte team worked with me to get back on track. Overall, I am very happy with the investment and the results.

3 years ago

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Reply from byte

Hi Jeff, thank you for sharing your awesome experience with us! We know that starting clear aligner treatment at home can be a daunting experience. We do what we can to ensure you are supported throughout your smile journey. We are so excited to hear that you are already seeing progress. We can’t wait to see your perfect new smile!

Mar. 23rd, 2021

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Micaela Minneapolis, MN

I love love loveee Byte and everything it has to offer. I would recommend it to anyone trying to decide if it’s the right choice for them because it’s a quick, easy, and inexpensive way to get the results you’re looking for. I am doing the night aligners and it’s perfect for my lifestyle! Go get started today, you won’t regret it!!

3 years ago

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Reply from byte

Yes Micaela! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Mar. 23rd, 2021

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Autumn Bernard National City, CA

I have had an overall great experience with Byte from the beginning. Fast response time, great customer service, & a fair price. There are also some additions that Byte offers that their competitors don’t. I feel confident that I made the right choice.

3 years ago

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Reply from byte

Hi Autumn, thank you for choosing Byte on your smile journey. We are happy to hear how great your experience has been. We will do what we can to continue this awesome experience. If you have any questions throughout, let us know. We are always happy to help!

Mar. 16th, 2021

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Roberto Abrego Anaheim, CA

Im on week 10 and have about month left. if you follow the instructions and dont forget to put the liners on it will work for you. I had very bad crowding in the bottom teeth and they are getting straighten out and my teeth are getting whiter using the BrightByte foam.

3 years ago

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Reply from byte

You're almost there, Robert! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible!

Mar. 16th, 2021

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Jesse Saucedo Pittsburgh, PA

So far, my experience has been very professional and Byte has been very helpful throughout the process. During each step of the process, Byte has been readily available for questions or concerns. I would definitely recommend Byte to family, friends or co-workers.

3 years ago

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Reply from byte

Hey Jesse! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

Mar. 23rd, 2021

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Jennifer ,

I am very happy with my smile so far I can see a difference in my teeth and I’m smiling more because of it the vibrating guard makes a very big difference when putting on new trays it makes it much more comfortable I’m very happy

3 years ago

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Reply from byte

Hi Jennifer! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

Mar. 24th, 2021

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Reggie Thompson Charlotte, NC

Byte is a must better company than smile direct club. Smile direct Club told me they were not able to fix my top teeth only my bottom teeth. And my down payment was based on my credit. Byte has several options of payment plans. Their process is simple, quick, and easy

3 years ago

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Reply from byte

Hey Reggie! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com

Mar. 27th, 2021

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Darian Houston, TX

Customer service with Byte has distinguished Byte from competitors. All of my questions are answered quickly by a real person. They even have a customer care specialist text you so you can text this person with any questions! I’m 7 of 23 weeks in and am enjoying the experience so far.

3 years ago

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Reply from byte

Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your customer care reps were able to do just that. Thank you for writing in about your experience!

Mar. 30th, 2021

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Parisa North Hollywood, CA

I love the costumer service! They are very generous and reply quickly and clearly when help is needed. In comparison to other companies like Candid and Smile Direct Club, Byte has better and extra items added to their set like the vibrator and the brightbyte.

3 years ago

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Reply from byte

Thank you for writing in! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 30th, 2021

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Cassandra Ilgenfritz Denham Springs, LA

I have been impressed with this company from day one. They have been so informative and their Care Specialist has been in contact with me every step of the way. Every question I have had was answered via text message in a very timely manner. The aligners themselves are great and so affordable! Very pleased customer.

3 years ago

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Reply from byte

From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. We thrilled to hear about your experience, thanks so much for sharing :)

Mar. 31st, 2021

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Montana Freeman Daytona Beach, FL

So far I’m tracking right on track. My smile is not only straighter but whiter as well. So far my progress has been incredible. My advisor has also been super informative throughout this process. He has answered all my questions and emailed back quickly.

3 years ago

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Reply from byte

We love that you can see the difference in your smile, that is amazing! Any time you need assistance or a question answered, our customer care team is here for you. Thanks so much for the review!

Mar. 31st, 2021

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Alex Williams ,

I'm on the home stretch of my program and am really grateful I went with Byte. Byte is extremely simple to use and I have already seen results. My teeth are whiter and straighter already. Beforehand, I wasn't happy with how my smile looked. I'm now 3/4 of the way done and am already loving my new smile.

3 years ago

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Reply from byte

We are so happy to hear that you are already seeing results! You are so close to those final steps!

Mar. 10th, 2021

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Paula Bianchi Placerville, CA

Very happy with Byte! My teeth moved quickly and I noticed results almost immediately. I also feel like the bright byte really kept aligners fresh and my teeth white...I also love how they check in with you often throughout the entire process. I felt supported and could always get answers quickly.

3 years ago

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Reply from byte

This is amazing! Thank you so much for sharing your feedback :)

Mar. 10th, 2021

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mel ,

I had a great initial set up with the team, they were very thorough and friendly. Once I received everything, I did not hear from the team at all to check in. I'm on week 9 out of 12 and am not really satisfied with my top teeth. My bottoms still have a way to go too. Reaching out with the team has been pretty hard. Every time I contact or email its a different person even if its the same thread and I have to reexplain my concerns and take pictures every time. I feel like there should be a better way to communicate with the team about my concerns. It always feels stressful reaching out. Besides the poor support, the aligners have been really easy to use and I can see progress I'm making.

3 years ago

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Reply from byte

Hi there, we appreciate your feedback and can understand your frustrations. In order to make sure we are responding to your requests in a timely manner there may be times when other team members may respond to an ongoing email thread. We want to do what we can to make this experience as stress-free as possible. If you are having trouble connecting via email, our customer care team is available via phone. Give us a call at 877-298-3669!

Apr. 8th, 2021

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J Highness ,

So,far super good and great with these byte aligners. I'm lovkng the results even if I'm only on step 3 as in three weeks in. I could see a difference with the whitening and i could feel them shifting already when i take the aligners out. Can't wait to get to the finish line.

3 years ago

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Reply from byte

We are so happy to hear that you are seeing results! Thank you for your feedback!

Apr. 2nd, 2021

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Stephanie Salazar-Amaya Leesburg, VA

I have no complains about my byte aligners, its only been a month and I already see a difference. I enjoy having to put them on at night because it means a step closer to the smile I want. I love how they have payment plans and they're always checking up on me to see if I have any questions.

3 years ago

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Reply from byte

One month in and already seeing results? We love that!! We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Apr. 6th, 2021

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Shannon Portland, OR

Byte has been a streamlined and impressive experience from the initial outreach to my final weeks of treatment. I have been putting off improving my smile for countless reasons, but I truly feel like all barriers were removed with this product and process, and I am on my way to having a smile I feel confident about!

3 years ago

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Reply from byte

Hi there! Thank you so much for sharing your Byte experience. We are so lucky to be a part of your smile transformation journey and cannot wait to see what your new smile does for you! We hope you'll share some results photos with us :)

Apr. 6th, 2021

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Christine Sidney, NY

I personally wasn’t sure if I would notice a difference but wow! I actually notice a difference it almost looks exactly the same as when i got my braces off, I’m so happy with the results i have so far! Definitely would recommend Byte to family and friends!

3 years ago

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Reply from byte

That is amazing! We are so excited about your progress and can't wait to get you to that last step in your treatment. Thank you for writing in!

Apr. 6th, 2021

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Natalie Dees Long Beach, CA

I am on week 10 of a total of 14 weeks on byte and I am amazed at the progress that has been made on my teeth! On top of being affordable they are also very convenient. I recommend it to anybody who wants straighter teeth without the inconvenience of braces.

3 years ago

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Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. We're thrilled to hear that you are already seeing so much progress, so excited to see what your smile looks like once you complete treatment. Thank you for your review!

Apr. 8th, 2021

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MM Park Forest, IL

I was super nervous at first but after taking the Byte journey I would have to say the first 3 weeks there were significant improvements in my smile. My teeth not only started getting straight, they whitened more, my bite aligned properly and it was painless. I definitely recommend Byte fpr your journey for the perfect smile.

3 years ago

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Reply from byte

We are so happy you chose Byte to be a part of your smile transformation journey. We love that you are already seeing results and improvements to your bite just three weeks in! Thank you so much for your review :)

Apr. 8th, 2021

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Marci Hinkley Bloomfield Hills, MI

I am half-way through my byte journey. We were noticing my teeth were moving at slower pace than originally planned. Kolton & the clinical team have stepped in to get me back on track to get me to my perfect smile. I have also taken advantage of the discount through byte for SNOW whitening. This is the best whitening system around and IT WORKS!

3 years ago

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Reply from byte

Halfway already! We are so happy to hear that Kolton and our team have been able to help you throughout your journey.

Mar. 5th, 2021

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Megan Jamestown, NY

Byte is so convenient! I’ve been putting off fixing my crowded lower teeth for years because I don’t have time to go to an orthodontist. The impressions were easy to do and I quickly received my care plan and aligners. I’m only one week in but am very pleased so far! Customer service is great too!

3 years ago

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Reply from byte

We know it's only the beginning, but we are so excited to get you to that last step! Thank you for your review:)

Mar. 5th, 2021

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Jayden Pomeroy Gresham, OR

This has been an exciting and easy experience all around. I was surprised to start seeing results in the second week of my treatment and bright byte is an easy way to whiten your teeth. The hyper byte is awesome as it makes the aligners fit better and more comfortable.

3 years ago

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Reply from byte

Thank you for this feedback! We are so happy to hear that you have enjoyed the BrightByte and HyperByte. Feel free to reach out to our Customer Care team any time you have questions! We are here for you!

Mar. 6th, 2021

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Kelli Murphy-Cohen Apex, NC

I am loving these aligners! They are easy to put on and take out. There is minimal discomfort with the shifting teeth. Customer service is friendly and helpful. I'm excited to have straight teeth after 40 yrs of a crooked smile!

3 years ago

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Reply from byte

We are so excited for you! Can't wait to get you to your dream smile!

Mar. 6th, 2021

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Melissa Westfield, NJ

Aligners came in super early and they fit great! Can already see a difference in my teeth and i’m super excited to see my final smile! They have been comfy with no discomfort and the hyper byte actually helps with any pain when my teeth are starting to shift!

3 years ago

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Reply from byte

We are so excited for you and that you are already seeing results! Can't wait to get you to that final step:)

Mar. 6th, 2021

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Nick Bluefield, WV

Any random text message I’ve ever sent has been responded to swiftly and accurately. I am an antsy person so having the constant reassuring support during a process as significant as this is amazing to have! Michelle here recently has been particularly attentive to me and my million questions!

3 years ago

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Reply from byte

So understandable! We all need reassurance and validation! We are happy to hear that Michelle has been able to provide you with that great level of care:)

Mar. 6th, 2021

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Brandi King Weaverville, NC

Aligners are comfortable and easy to use. Customer service is quick to respond and very helpful with any questions that I have had. I would highly recommend Byte for anyone looking for invisible aligners! It is way more affordable than Invisalign and just as effective as long as you strictly follow the instructions.

3 years ago

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Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Mar. 6th, 2021

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Claudia Von Hallandale, FL

Im so happy I decided to do it! The byte advisor made the process so easy. I’m on my tenth week now and I already see a huge improvement on my smile also the teeth whitening is amazinggg. Can’t wait to see the final results!

3 years ago

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Reply from byte

We are so excited for you! Can't wait to get you to that last step!

Apr. 26th, 2021

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Brandi Graham West Palm Beach, FL

This is by far the best investment I have ever made in my entire life!! The best customer service! My teeth were moving after the first week of slingers! I am almost half way done and I can see a huge difference!!! I am so glad I picked Byte over any other company. Their price is great for the value you get!!

3 years ago

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Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 6th, 2021

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Dustin Middleburg, FL

My experience has been great so far! Customer service is responsive and quick to help. There is some slight discomfort when starting, but it’s part of the process and doesn’t last! Easy to follow steps and great that all your aligners are ready instead of waiting for new ones.

3 years ago

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Reply from byte

Hey Dustin! Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Nov. 6th, 2021

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Barbara Rayburn Franklin, OH

I had braces, after time my teeth started to shift. I checked aligners...BYTE seems willing to help. So I tried them. Every step was explained well & the aligners are packaged professionally. I'm on week 11 out if 14, Can't wait to see my smile!!!

3 years ago Edited September 14, 2021

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Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 6th, 2021

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Arielle Cleveland, OH

Obsessed with Byte products, ten out of ten would recommended as an alternative to traditional braces especially for adults wanting a less intrusive alignment method. The bright byte is also an amazing product with almost instant brightening results. Love my treatment so far.

3 years ago

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Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about 😁

Nov. 6th, 2021

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Staci Brooks ,

I'm halfway to my perfect smile. Could not be happier with the experience and whole package. Customer serivce is helpful and available, the product is well made and high quality, the packaging is simple but classy and instructions easy-peasy. Don't have a single complaint to offer.

3 years ago

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Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share

Nov. 6th, 2021

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Kerry Lewis Sacramento, CA

I’m not quite done with my treatment plan but I am very happy that I chose Byte to fix my teeth. I’ve been amazed by their responsiveness to my inquiries. It has been very convenient to do the impressions and take photos from home, with a professional reviewing them and creating a detailed treatment plan. The website is extremely informative and easy to navigate. I am quite pleased with the experience thus far and have no reason to doubt that my teeth will turn out exactly as I have wanted them to look.

3 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us 😊

Nov. 15th, 2021

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Jennb534 Macomb, MI

Love love love this company. Super adorable aligners and a great team to help you get started and with you through the process. I am only on week 9 out of 15 and I already notice an extreme difference in my smile. I couldn’t be more satisfied.

3 years ago

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Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 6th, 2021

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Avery Lareau Chicago, IL

I love the entire process I've gone through with Byte. They are so friendly and professional, I had to change my address for the shipping and McKinzey A was able to make sure they get to the right address. I am so excited to put on my aligners, and see my new straight teeth

3 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Sara Reed Wantagh, NY

The process went exactly as advertised. After sending back my completed impression kit, I received my aligner set several weeks later. My promotion code was honored. The aligner process is going as expected. Customer service is friendly and helpful.

3 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Nov. 9th, 2021