Name: byte
Rating: 4.3

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Liz Eubanks Englewood, CO

The staff is so friendly and helpful. Someone was there to help me ever my step of the way! I thought the impression kit was super intimidating at first but it was super user friendly! I haven’t gotten my retainers yet but I’m so excited to start this journey!

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Colin Madison, NJ

I'm now on week 5 of my Byte treatment and I have nothing but positive feedback around the procedure. From the impressions, to the 3D plan, and to my early results, everything is working just as advertised. I already feel my teeth and bite slowly correcting itself after years of not wearing retainers after braces.

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Sarah Rodriguez Queens, NY

My experience with Byte has been amazing! I’m seeing great progress in my treatment and the prices are very reasonable. It’s worth every penny! The customer service is wonderful too. They are very attentive and responsive to my emails. Great experience!!

3 years ago Edited September 14, 2021

Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about

Nov. 9th, 2021

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Bcrue ,

They sent an email to me, to check up. Everything is going smoothly. They responded nicely, with option for a free bottle of brightbyte. which is very much appreciated. Thank you. Would definitely recommend to a friend or family. 10 out of 10

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Love what you had to share- please let us know if you have any questions for us :)

Nov. 9th, 2021

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Claudia Enriquez Los Angeles, CA

I am 5 weeks into my treatment and have found byte to have been a good choice. Treatment is going as explained by their treatment plan and help is only a text away. This system is very easy to follow but depends on the user in order to get results. All in all I am satisfied so far and look forward to the end result.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Kj Bierly Odessa, FL

I’m on my last set of aligners now and I couldn’t be happier! My gap in my front teeth is nearly gone and it was only 15 weeks. I’ve heard the horror stories of braces and this was definitely a great experience overall!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 🥰

Nov. 9th, 2021

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Caitlin Lincoln, NE

This has been such a great experience and so easy! I am on week 11 so far (so about half way) and the process has been really interesting. You send in a mold of your teeth and they pretty much do the rest. Each customer has their own service rep who is there every step of the way. Can't wait to see my new smile!

3 years ago

Reply from byte

Caitlin- that's right, we got our customers covered from the comfort of their own home. Aligning your teeth has never been so easy!

Nov. 19th, 2021

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Tiffany Palmisano Castle Rock, CO

I have had the best experience with Byte!! I’ve always wanted braces and when I finally decided to get them Byte seemed to be the most affordable option. From the time I purchased my molding kit to the time I got my aligners it was only about 3 weeks. I am on my 4th set of aligners and my teeth look so much better!

3 years ago

Reply from byte

That's what we sure love to hear, Tiffany! We appreciate you!

Mar. 21st, 2022

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Tk Kohlman ,

The company has delivered on its promise to give me the smile that I've always wanted. The staff has been very helpful every time that I called. The braces are easy to wear and to take care of. The results are well worth the money that I spent

3 years ago Edited January 10, 2024

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Mackenzie Schilling Grand Rapids, MI

I’m just at the end of week 4 and so far, so good! I can see the subtle change in my teeth already. I love the freshening and whitening effects of Bright Byte and that HyperByte will help get results in only 15 weeks! The customer service team has been great also!

3 years ago

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Tabatha Croney Westminster, MD

From the moment I was interested til now, mid-way through Byte’s customer service has been nothing short of spectacular. The entire experience has been very comfortable and the support is incredible, I highly recommend Byte. I cannot wait to see my final results!

3 years ago

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Jason Singer Berkeley, CA

From my first inquiry. . .through making the impressions. . .to starting my aligner regimen this has been an absolutely awesome experience. Communication is flawless and they have delivered on time every time. Love the little messages I get in each new pouch of aligners each week. Couldn't recommend them more highly.

3 years ago

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Jamie Martinez Dallas, TX

From impression kits to the aligners, everything has been super easy and simple. Customer service also always super helpful and friendly. They help guide through everything and make the process much more simple. Response time is fast and answer every question in detail.

3 years ago Edited September 14, 2021

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Annette Jacoby Brooklyn, NY

So far, it has been great. I was especially happy that I received follow-up aligners after the goal was not met and my teeth needed to be pushed *just* a little further. But they already look great and am finally brave enough to smile more openly.

3 years ago

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Julia Teetor Centreville, VA

I have nothing but positive things to say about Byte! The products, the customer service, and hopefully soon the results! The quality of the product is great and you work with real orthodontists. My dentist even had all good things to say about the company when I told them.

3 years ago

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Leslie Helpert New York, NY

I'm actually enjoying this aligner-wearing process so far. I find that the company is on top of their customer support and the product is so-far seeming to be very effective! I'm on week 6 or 7 of 17... I can definitely see my smile shifting in "the right" direction. The aligners are comfortable, too. I wear mine at night.

3 years ago

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Sam Fletcher Dallas, TX

So far I’m happy with my byte aligned! At first there were uncomfortable, and they hurt but now it’s all good! I barely even feel them throughout the day. Customer service is convenient (email/ text), and response time is smooth and accurate.

3 years ago

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Brian Brentwood, CA

The overall process of getting fitted, receiving the aligners, daily care, and everything has been incredibly easy. I am midway through my treatment and I can see a big difference already! Very excited about finishing this up! I would definitely recommend to a friend.

3 years ago

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Jeremy Robertson Bladenboro, NC

So far everything has been fantastic. I am looking forward to the results. The customer service and follow up has been great as well. I hope the whole experience continues this way. They are really responsive to all inquiries or requests as well.

3 years ago

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Wittj Witt ,

I really wanted to like them. I would have given a much higher rating if my insurance had covered the treatment and the treatment had actually corrected my issues. I received the aligners as promised. My main issues were not resolved in the treatment time frame. Three of my aligner trays cracked with regular use. I did follow treatment guidelines with length of wear each day. Customer service is usually excellent. The policy is that if not satisfied with results or if teeth revert to poor dentition then retreating is gratis. However, expect no bells or whistles with the second round--Not even the cleaning solution. Make do with vinegar and water to clean your trays or cough up $30.

3 years ago

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Richard Flippin Decatur, GA

I AM VERY IMPRESSED with my Byte Experience!!!! From Day-One, the Customer Service has been and continue to be EXCELLENT!!! They are very RESPONSIVE, ATTENTIVE, VERY PERSONABLE, and always AVAILABLE for Customer Support!!!! I highly recommend the BYTE journey! I am VERY EXCITED about my BYTE journey. RCF Atlanta, GA

3 years ago

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Jen g Olympia, WA

Easy to use, comfortable and effective! The whitener that comes with them works well without the side effects of OTC whiteners. I wish I had bought these sooner. The trays that came first were easy to use if you follow the directions.

3 years ago

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SGaryS Leesville, SC

I’m on my next to last set, and I’m very impressed with the progress that’s been made. The BrightByte appliance is easy to use every night, and really seems to have shortened the treatment time. I’ve recommended this to some of my family.

3 years ago

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Brittney Knoxville, TN

My experience with byte has been great, compared to the last Compared I tried. They have been responsive, and I’ve seen great results with my treatment. I received my aligners super fast, and when I messed my molds up they sent me a new mold kit for free.

3 years ago

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Elen Oakland, CA

I chose Byte for my son's invisible aligners because they are the most reasonable and most helpful. You know exactly what you are getting and every step of the process. Plus their customer service team is super friendly. Somehow they made their products, website, and profile forms fun! I also became a customer because of my son's good experience.

3 years ago

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Sarah Ross ,

Such great customer service! Right from the beginning, all my questions were answered quickly. I needed to extend my treatment and I received a response almost immediately and the entire process has been efficient. I highly recommend Byte!

3 years ago

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jeffreysucks Goodyear, AZ

Overall not a bad experience. The HyperByte really helps with the discomfort of moving teeth. Customer service is great. Had some fit issues in the beginning and was sent a new set of aligners and those were much better. Just finished my last week and while the overall results are great, there is still just one area I feel does not exactly match the original treatment plan I was shown. With that being said, I am not sure I want to go through the process of getting new aligners so I might just suck it up since its close.

3 years ago

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Autumn Starostin Wilmington, OH

I love this system so far. I am 5 weeks in and loving it!! I have been waiting for this technology for years. I chose byte because of the hyperbyte appliance. It's awesome. I have barely any soreness when I use it as directed. The customer service is awesome. My teeth are getting whiter, straighter and looking better than ever!!!!!

3 years ago

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Rachelle Stover Boydton, VA

So far, Byte has been good. My aligners kind of hurt but that is to be expected. Customer support has been fairly responsive; my byte advisor was great with explaining the payment options and working with me to split between credit card and HSA payments. There is one situation where I reached out to support because my aligner was not sitting correctly. I did not receive a follow up regarding the matter in the timeline given. Otherwise, no issues and would recommend if your realignment is fairly straightforward.

3 years ago

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Richard Baker Bucyrus, OH

I am 5 weeks in and very happy with the results so far. The Byte team is very professional and would recommend. I expected some mild teeth pain and there is some but not as bad as expected. Looking farward to seeing the end result.

3 years ago

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Amy Ganser Long Beach, CA

I am on week 5 of 11. So far the experience has been great. Customer Service is easily available and quick to respond to any questions I have had. Everything was provided to me including clear instructions with pictures. My teeth feel have changed and feel different already; I am looking forward to the end result.

3 years ago

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Josef L Coupeville, WA

About midway, maybe a little less, through the process. The materials are high-quality, the fit is good, and byte's customer service has been excellent. Proof is in the pudding, of course, so the end result will be the real judgement. That said, everything feels and appears to be moving along just great!

3 years ago

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Sophia Pleasant View, TN

I am 11 weeks in my treatment, I have already noticed the progress so far. It’s amazing how plastic aligners can move your teeth so much. Despite a five week set back due to a stubborn tooth not moving, I’m happy with the results so far. I hope this process doesn’t take too long and my teeth will track well after this. The Hyperbyte does feel like it helps with teeth mobility. Customer Service, Bryce has been great with advice and reassurance although it does take a couple days to hear back sometimes for help. Also really happy with my free Snow Whitening System. Thank you!

3 years ago

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Stephanie T Eagle Mountain, UT

Everyone with Byte is incredibly helpful and respond quickly. The impressions arrived really quick and was very easy to get done. My Byte advisor has answered every question and made the financing a breeze, I will definitely be telling my friends and family. I'm so excited for my new smile!

3 years ago

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kristi ricca Rockville, MD

Byte was a positive experience from the start. The communication is quick and helpful, the delivery process is quick and there is someone to support through email or text. I am a few weeks into my aligners and I am very pleased so far. I am excited to see the final results!

3 years ago

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kristine y. Portland, OR

Super pleased with the overall experience with Byte. I am a month into my plan and have noticed changes in my smile and whiteness of teeth. The product is high quality, thoughtfully designed packaging and easy to implement. Happy with this decision as it brings my self-care routine to the next level.

3 years ago Edited September 14, 2021

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Bob Allen Portland, OR

What a great experience! The entire process is professional and straight-forward! From the impression-kit to now ready for retainers was a seamless process! I also like that you have options: day or nighttime process to fit YOUR needs! Oh by the way!.....It Works! Thank You! Bob

3 years ago

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Samantha Shewmake Edwardsville, IL

Excellent customer service and I have no complaints about my treatment. They take care of you and make sure if there is a problem they will get it taken care of asap for you! I would definitely recommend to friends and family. I am so please with my results so far in my treatment. I can't wait to see my end results!!

3 years ago

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Gunnar Trommer Manhattan Beach, CA

I’m on week 5 of my 15 week Byte journey - and so far so good. Can already see some results - discomfort is manageable (esp. when using HyperByte). Byte team has been awesome from the start. Definitely motivated to keep going.

3 years ago

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john hemmens ,

My experience has been smooth so far. The impression kit and aligners arrived promptly. The impression instructions were easy to follow and the whole exercise went without a hitch. My aligners arrived much earlier than expected and I am now into my forth week.

3 years ago

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Ivan Pechersky Irving, TX

I had a great experience with the customer service. Very easy process of getting and making the impressions. Then just wait a couple weeks and get the aligners and start your treatment it’s as easy as that. Very impressed with how fast my progress is coming along. Cheaper and 10x faster then traditional braces.

3 years ago

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Jade Smith Dallas, TX

Byte has been effortless through end through. Every step of the way Byte and their customer service team has been so efficient with guiding be throughout the entire process from payment plans to post retainer questions. My teeth have gotten so much straighter in such a short amount of time and with little to no hassle! Thank you Byte!

3 years ago

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Tim Laura Las Vegas, NV

I have been using the byte aligners for 6 weeks now. Each week, the aligner starts out tight (not uncomfortable, just tight) and by the end of the week they just snap into place. This proves to me that the adjustments are happening as expected.

3 years ago

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Eliza Ladera Ranch, CA

Customer service experience has always been excellent with this company. I had ordered something with the Black Friday/camber Monday deal they had in 2020. I didn’t see part of the order in my shipment, so I called and spoke to Bryce. He reviewed everything with efficiency and was able to help me out with the problem very quickly.

3 years ago

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Patricia Packard Palm Beach Gardens, FL

I have had a great experience with Byte. They have guided me through each step and have given me great direction in person and via video. The product is excellent and I am looking forward to completion and the final result. I am 3/4 of the way through the aligners and am very happy with the results so far.

3 years ago

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J. Aaron Dunn Silver Spring, MD

Fantastic customer service, friendliness, communication, and overall product / Byte treatment plan - I would highly recommend! As I frequently tell others, my only regret was not doing it sooner! Oh, and FAST shipping too, which is always a plus. Two thumbs way up for Byte!👍👍

3 years ago

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Teresa Los Angeles, CA

I am currently on my 5th week fo Byte Aligners and i am very pleased so far with my results. I had a really great experience with my initial consultation and getting everything set up. Communication is also good anytime I reach out to give feedback or have a question. I am excited to see my continued progress

3 years ago

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Cyndi Colorado Springs, CO

Have had the best experience with Byte. I am only 1 month in and have already noticed some change. The Byte team is always checking in on my progress and to give me tips. There has been little discomfort. Plus the added teeth whitening with the ByteBright.

3 years ago

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Valerie A Washington, DC

I was so excited when I found an affordable option for correcting my teeth. I had been self conscious about them for quite awhile. Now, every morning I can't wait to look at my teeth when I take my aligners off. Not to mention how sweet and personable all of the staff are. I will recommend them over and over.

3 years ago

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Ashley Dawson Buckeye, AZ

Customer service at Byte is so amazing. they always get back in a timely matter, they’re kind and know what they’re talking about! I am halfway through my treatment and I am already seeing results! Would highly recommend to a friend. Also, Penny, from Byte customer service is so wonderful! She’s helped me tremendously!!

3 years ago