Name: byte
Rating: 4.5

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Tiffany Modica-Johnson Orlando, FL

My favorite thing is that the customer service is amazing on top of that my teeth look absolutely amazing. I am extremely happy that I chose this company over all the other companies I’ve been researching couldn’t be happier

5 years ago

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Craig Hacker Round Lake, IL

So far so good, I have worn the aligners for 13 weeks and one of my teeth wasn't moving and I called them up and they got another impression of my teeth and sent out a new box of 12 week worth of aligner but it turned out that they were wrong. I wear a thicker aligner for nighttime use only, need to wear them for a minimum of 10 hours but the new set were thin and were for the whole day wearing. At least 22 hours of wearing. I called them up and told them that I paid more for the night set and set them pictures show how much thicker my old set was compare to the new set. They investigated what went wrong and agree they new set was wrong so at this point they are rushing the new set. They said it would take about 4-6 weeks but today after only 2 days another set came and it turned out to be yet another copy of the last bad set. They said the night set should still come in 4 - 6 weeks and are investigating why I got two bad sets of aligner. I did like the first set and it has made my teeth look better.

5 years ago

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Julie Washington, DC

Byte has been so easy since the moment I initially reached out. The process was simple and seem less. They are so responsive with questions and have even reached out to check on me throughout my teeth straightening process. Reasonably priced as well! Love it!

5 years ago

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Morgan Hunter Mesquite, TX

I have started the process with other brands of aligners, but after having customer service issues, I always gave up. The team at Byte has been extremely responsive and helpful with the entire process and I am so glad I found this option. My smile has already improved significantly and I am excited about the end result.

5 years ago

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Abigail Carr Woolloongabba, QLD

The Customer service is some of the best I have ever encountered. The quality of products and service is phenomenal. I am super happy with how straight my teeth are and the ease of use of products/services. A huge thank you to the Byte team ♥️

5 years ago

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Angelique Lanoix Marrero, LA

I knew that my teeth needed to be corrected and as I got older they shifted even more. And I didn’t want metal braces. I just started wearing my Byte aligners today. It took me a few tries to get them in and out. And I’m feeling slight discomfort but that’s normal. You can’t beat the price, my dentist office gave me a quote of over $6000 for clear aligners. I can’t wait to show off my progress

5 years ago

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Elizabeth Donais Norcross, GA

I was definitely skeptical at first! Now that I am 4 weeks into my treatment, I have noticed a big difference especially in my bite. I had braces for 4 years and this process is definitely 100 percent better than my past experience with metal braces. I definitely recommend byte!!

5 years ago

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Heidi Cz Glendale, AZ

Great customer service. Byteme definitely abides by their smile guarantee! Sent me a whole new impression set because my bottom row of teeth is *slightly* less perfect than I want. Cheaper and easier than braces. 10/10 would recommend.

5 years ago

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Alisac San Marcos, CA

So far, my treatment has gone smoothly overall. The byte representatives are very kind and helpful with any questions or requests. The aligners themselves seem well made. I’m not far enough into the process to comment on if they’re actually straightening my teeth but the aligners loosen up at the end of the time I’m supposed to be wearing them, indicating that my teeth are indeed moving the way they’re supposed to be. They’re a little tight on the gums and the slight looseness of teeth can be disconcerting but overall I feel comfortable using them.

5 years ago

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Gracie Thompson Brookhaven, MS

The Byte staff has been extremely helpful and constantly stayed in contact with me from the beginning. It was so easy to “impress” myself. I will officially be beginning my Byte journey in a few short weeks! I’m super excited to start and looking forward to a new smile!

5 years ago

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Marie Fairfield, IA

It’s been sooo easy to set this up! I worked with Aline and she was great. I was able to text her with questions or concerns and she was super responsive and helpful. So exited! I had looked around for other teeth straightening methods and they were either sketchy or expensive. Byte is exactly what I was looking for.

5 years ago

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Mriveru4 Cicero, IL

I went with the night aligners, felt it was best for me. I couldn't be more happy with the results I am starting to see. Not only that, but the customer service department has been amazing through the whole process giving their full support on what ever is needed. I highly recommend Byte if you're looking for a more confident smile!

5 years ago

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Emma Jones Greenbrier, TN

The customer service has been amazing! I ran into a few issues with my insurance and Hayden was super patient and motivating! I haven’t even started my treatment plan yet but I know if there are any issues, Byte’s customer support will be there to help me through it!

5 years ago

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Toni Leslie Philadelphia, PA

4 weeks left of my treatment and my teeth look amazing! The process from the very start has been very easy and the delivery of my aligners came much quicker than planned. My teeth weren't really crooked but I could see the crowding in photos, which bothered me. I'm a month away from Perfection!

5 years ago

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Maria Raymond, ME

I'm halfway through my treatment plan and am happy with the convenience of the at-home impression kit and treatment. However, my aligners didn't fit quite right (there was a gap between the aligner and the back of my teeth) so I reached out to the Byte team on day one. It took about two weeks to get through their multi-step support process and to send another impression kit. I'm currently in the 4-6 week waiting period to manufacture new aligners, during which time I was told to pause my progression. Given their advertisement of finishing treatment in 12 weeks, adding on another 2 months is a significant setback. I understand that the aligner fit could have been user error with the impression kit, but I can't imagine I'm the only one with this issue, so I'm surprised at how long it took to diagnose the problem and that there's no prioritization of aligner manufacturing for those who are mid-treatment.

5 years ago

Reply from byte

Hi Maria! Thank you so much for providing your feedback. This is always helpful for us to be able to improve our systems! We understand the frustration the refinement process may provide. As it is your teeth, and an investment, we want to make sure we're providing you with the best care and quality possible to ensure we can get you on track to that desired result. There are times that an anatomy may not agree with the movement, and may be stubborn- it happens to us all, and that's why our doctor-directed team remains available to you to make sure we are getting you to where you need to be. Happy to clarify further. Send us an email, let's get you an update :)

Nov. 12th, 2020

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Erica R Washington, DC

They're very easy to communicate with and really fast with email responses. I had a variety of questions in general about how it works, insurance, pain, what I can and can't drink etc and they answered all of my questions. I would definitely do this again.

5 years ago

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Sandra M Hammond, IN

I struggled with making this decision for a very long time. I am very happy that I was able to find this company. The ease of having my impression kit sent to me and receive the aligners in a very short time and seeing progress happen quickly is making me so excited about seeing the end results.

5 years ago

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Edison Galan Jr. New York, NY

Byte is nothing short of great. What I love most about the company is their team. Their team is very informational and helpful, and I have been guided perfectly throughout my journey. They respond quickly and accurately to any questions and I’m so happy with the results and process so far!

5 years ago

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Colby Thomas Fort Campbell North, KY

My experience with Byte thus far was been absolutely amazing. I got my impression kit in less than a week and that process was fast and easy. They replied quickly to any questions I had and they made me feel very comfortable. I'm really excited for my new smile.

5 years ago

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Amy Brown Mount Hawthorn, WA

I love how easy Byte has been. Having everything arrive in the mail has been great as I lead a very busy life, regular ortho appointments would be hard to get to! My teeth are looking so much better and for the first time in my life I feel confident with my smile

5 years ago

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K Johnson , FL

I was so scared about doing aligners at home but they make the process very straightforward and hassle free. Everyone I have spoken with talks to me like a person and not an account number. My questions are answered, clinical team responds promptly nd and the value for life can't be beat by any other competitor. They're awesome!

5 years ago

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Emily F Hanover, PA

My two favorite parts about this company so far is the customer service and the 3D treatment plan. Being able to watch my teeth change step by step before purchasing my aligners was fantastic! And I love getting my text updates from my advisor! They are not overwhelming but comforting, knowing someone is with you every step of the way.

5 years ago

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Daniel ,

So much love and support from the Byte team since day one. I’m 12 weeks in and about to continue to the second half of my treatment. My teeth are already looking so much better, I couldn’t have chosen a better company to go through this with!

5 years ago Edited January 10, 2024

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Lollywalldoodle Porter Ranch, CA

Great product and wonderful excellent stellar customer service, I always got in touch with people who actually like what they do and believe in their products. I really admired how well they were all versed on product knowledge and everything was delivered super fast

5 years ago

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Sally Harington Wooloowin, QLD

Love my program and how my teeth are coming along. Seemless customer service from first point of contact. Also LOVE BrightByte as I have a stubborn stain dentists haven’t even been able to remove it has almost cleared. Couldn’t be happier.

5 years ago

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Kelly Andagana Mayagüez,

What I love about byte is their customer service, it’s exceptional, they make sure you as the customer is well aware of every step of the way. They provide you with detail about payments options and truly want you to make the best decision for you as a person. They rent money hungry they genuinely care about you.

5 years ago

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Kayla Lynch-Cruse Las Vegas, NV

I previewed the site which was very informative and pleasing, ordered my impression kit, which came speedy and was easy to do! I have ordered my aligners and know the rest of the process will be as seamless. Btw Customer support was very helpful and easy to deal with from start to finish! My experience couldn't have gone any better.

5 years ago

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Andrew Amoh Edinburg, TX

I was hesitant going with byte but I decided to take a leap of faith and I’m forever grateful for this decision. The customer service has been so amazing helping me close my gap in 2.5 months! Wow I could’ve never done that with braces. I definitely recommend byte to anyone trying to straighten there teeth in record time

5 years ago

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Christine P. North Fort Myers, FL

The best thing about working with Byte was their customer service and the professional way the product and service was delivered. Of course the outcome is important, but their commitment to ensure you have the best experience was a big plus!

5 years ago

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Mariam Eden Prairie, MN

Their customer service are awesome! And really get the feel they care about what they do. Anytime I have questions they always explain everything that I need to know. Everything’s always simplified plus my teeth are looking sssoooo beautiful and straight. I thought I smiled a lot before but I smile more then ever now😁lol

5 years ago

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David Dar Juan Fontana, CA

The best thing I like about this company is that they’re always there for you, whenever you need them. I have messaged them both on Facebook, and email, and they always reply within a reasonable time frame. My first month is looking great, i’m glad I discovered Byte!

5 years ago

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Wes Urbandale, IA

I'm 5 weeks into a 17 week treatment and almost can't believe how well things are working. Way less discomfort than I would've thought and the whole process is just so easy. I would highly recommend Byte to my friends and family, or anyone out there looking for a better smile.

5 years ago

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Beth Briner Brighton, MA

I had braces 20 years ago and my teeth had moved a lot. I was starting to bite my lip and my bipuck teeth were coming back. Ten weeks with bite ans my teeth are beautiful and I have a retainer to keep them that way. Very pleased.

5 years ago Edited September 14, 2021

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Taysha Arnone Baton Rouge, LA

I am on week 9 and I am loving my results so far. The first set of aligners that I received did not fit right, but they were very helpful and quick to get a new impression kit for free! The second set came in and fit perfect!

5 years ago

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katisha diab Chicago, IL

This system is the most brilliant thing ever created. I had braces for 4 years and being 15 years later... yah my teeth needed some help. Having to wear them at night is amazing. I could not do the all day one. This is absolutely perfect for all life styles.

5 years ago Edited September 14, 2021

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Emily Brittain Winston-Salem, NC

I've been using the nighttime only Byte for a few months now. It's super easy and I love that I can use it only at night! The hyperbyte is also a great addition to the experience. It helps with the slight pain you get after changing to the next aligners. My only small complaint is that my original treatment plan had to be changed and I am now having to wait 4 - 6 weeks to receive my new aligners. I'm glad they are staying on top of my results and have changed my aligners based on the results I've gotten so far, but I wish I didn't have to wait to long to receive the new ones.

5 years ago

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Megan Gillette Temperance, MI

I like the fact that they respond quickly to any questions or concerns. They offer several quick and easy payment options. I don't like the fact that they push getting your teeth fixed fast. As good as that is, my dentist told me that moving your teeth too fast can weaken the roots of your teeth.

5 years ago

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Jessica S. Brooklyn, NY

Modern, fast, quality materials, accessible customer service. My teeth took longer to move than the original estimate (stubborn teeth!) but Byte helped me out by making brand new aligners to get me back on track - free of charge with their lifetime guarantee! Thank you Byte

5 years ago

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Brekat08 Seattle, WA

I love my Byte aligners. The communication with customer service has been great and they’re so knowledgeable and helpful, even when I needed an adjustment to my plan and my teeth look amazing! BrightByte works super well, too. My teeth are whiter than ever before! The HyperByte also really helps my teeth soreness. Unbeatable experience.

5 years ago

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Jess ,

I absolutely love BYTE - they made my experience so easy to follow, were always there to answer any questions, and provided me with all the resources I could need. There is honestly nothing I don't like about the company - 10/10/

5 years ago

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Louise Bengtsson Brooklyn, NY

Overall my experience with Byte has been great. Good and speedy customer service, everyone I've talked to have been very nice and helpful. The product itself has so far been as good as advertised and I would recommend it to a friend. My only complaint is that I would have liked more personal contact with an orthodontist.

5 years ago

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Katie Vaughn Victoria, TX

I’ve been very pleased with each contact with Byte representatives. They are kind and knowledgeable and helpful. I’m only closing out week one, but I can feel shifting already and it’s not uncomfortable at all. Only 11 more weeks to go to see the final product!

5 years ago

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Ken Warner Roebling, NJ

Byte is a great company. I’m using the nighttime aligners. This way I don’t have to be uncomfortable all day. I’m very happy with my progress. Their customer service is great. When I had an issue with my aligners not fitting just right, they were quick to resolve my issue.

5 years ago

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Katie Lombard Waldoboro, ME

I am very pleased with the communication via text message and email that I received from my Byte team players. They were all very nice and knowledgeable and answered all the questions I had. I was dissatisfied with the coupons that I received but was unable to use due to the payment option that I chose. I think that they should not send the deals and offers if they can't be used.

5 years ago Edited September 14, 2021

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courtney Moreno Valley, CA

i am halfway through my treatment and i can already see a difference with my teeth! The customer service team has been great and responsive — even when i was sure i was doing everything wrong during the first week and sent about 10 emails in a day! Pleased i took the jump and started Byte.

5 years ago

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Coachfort99 Ashburn, VA

Byte has great customer service and the aligners work. I’m on week 11 and have noticed a significant difference. Byte provided everything and has been great with communication and any help I’ve needed. A Great experience and a great price!!

5 years ago

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Alia Williams Brooklyn, NY

I’m currently in my 10th week of byte treatment and I must say my experience has been amazing. My treatment plan is accurate and affordable plus my confidence is at an all time high! Five star treatment and customer service

5 years ago

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Vicki Erney Dillsburg, PA

Byte aligners are the perfect way to get the beautiful smile you’re looking for. It is a quick and easy process. You receive a kit to make your impressions. Send it back to see if you’re a candidate. Then you receive your aligners and you’re on your way to having an amazing smile. I would highly recommend Byte to my family and friends.

5 years ago

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Davae Mcmillion Hobbs, NM

I love how this company really makes you feel special! They are always a pleasure to talk to and have such a one-on-one experience. They are extremely quick in responding back as well! 100% love this company and the quick results that their product delivers.

5 years ago

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Melanie Rankin Indianapolis, IN

I will always recommend Byte! Affordable and friendly not to mention AWESOME staff...They are definitely there with you on your journey to a beautiful smile....Email them with any concern you’ll get a reply back the next day like clockwork...

5 years ago