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9.1

Overall Score

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Jillian Calhoun Detroit, MI

Byte is filled with high level communicators an easy process and options. I loved that I could pick between day time and night time options. The impression kit actually fit me and I was able to get all of my questions answered same day.

4 years ago

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Amy Radford, VA

I started my 13th week with Byte aligners today and it has been so easy. The customer service reps are so friendly, quick to respond and have helped walk me through this process from day one. My teeth are moving and I can't wait to see my final Byte smile!

4 years ago

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Tika Fresno, CA

I enjoyed every step of the byte process. It was so simple and customer service was awesome. I am impressed with the results so far and can’t wait to see the results. I would definitely recommend byte to friends and family.

4 years ago

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Anna Graetz Los Angeles, CA

Byte has a super easy and fast system for getting your teeth looking the way you’ve always hoped for. The process is contact free and they have team members and videos and tutorials all along the way. I was surprised how easy everything was. I’d recommend this to everyone!

4 years ago

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Lois Gurganus Suffolk, VA

I am very please with Byte and everything they have done for me. The only reason I rated them a 4 and not a 5 is because it was not disclosed to me about retainers ( first set is free, then they recommend you replace them every 6 months for 99.00) Even though Byte is much cheaper than braces, in the long run depending on your age braces may be cheaper.

4 years ago

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Deana Saukam Los Angeles, CA

Byte has been amazing to work with - the customer service representatives are friendly and efficient, and my aligners arrived quickly without any hassle. I've enjoyed my Byte experience so far and am excited for my new smile! Thank you Byte and team for making such a wonderful, pain-free aligner option.

4 years ago

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Loved Shay Willingboro, NJ

The process from getting my impressions kit to ordering my aligners was very easy. Tara is amazing and answered all my questions and was very patient. I’m happy so far and can’t wait to get my aligners and start my process.

4 years ago

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lashaerolle Tampa, FL

I got the molding kit in 2 days, got my plan made within a week. Now I am waiting for my aligners. The process was quick and smooth so far. I will be able to say more when I get the aligners in 4-6 weeks. However, for now, I am completely satisfied.

4 years ago

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Jacob Harvey Los Angeles, CA

I love this product! The customer service is hands down unparalleled. I’m seeing incredible results and love that I never have to sit in a dentist chair. There’s always someone to help you along your journey. I have total confidence in Byte and am recommending them to all my friends!

4 years ago

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Jane K Southington, CT

Byte is the best company to go to if you're looking for affordable aligners. Their care team has been so attentive and helpful through the whole process and they genuinely want you to get the best deal possible when financing your treatment plan!

4 years ago

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Ricardo Mejia Santa Ana, CA

Byte has been there for me I’ve had an amazing journey they were so helpful and always there for me my experience has been incredible I’m so happy I chose them and I love how the price is cheaper and the treatment is faster than others thank you so much.

4 years ago

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Ariel Lowe Atlanta, GA

Everything was great! It was quick and easy to apply and hear back from my advisor. He was very nice! The impression kit came very fast and it was easy to use. The payment plan was just as I want use to pay for my treatment! Thank you byte!!!

4 years ago

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Ellie Ding Elmont, NY

I have been using the aligneR for 5 weeks and already saw the results! My teeth are straighter and whiter! I can’t wait to see what will happen in 7 weeks. So far no complaints. It was hard for the first trying to put on the aligner, but results are worth it!

4 years ago

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Molly Knapp Pittsburgh, PA

I have had such a positive experience with Byte. They have made the process of fixing my smile, an issue that has plagued me for years, quick, easy, and affordable. I am extremely pleased with the results and have felt well cared for as a customer.

4 years ago

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Felicia Lang Tucson, AZ

Byte has treated me with respect and has great listening customer service team, a lot of promotions that will help you along the way when life happens. Byte family keep up the good work!! My Aligners have worked just like they said would and looking forward to see the end of my journey!!

4 years ago Edited September 14, 2021

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Sophia Chicago, IL

I was intimidated by an online aligner service at first but the staff is very friendly and easy to talk to! They help you every step of the way to ensure a perfect treatment plan! The website is also super simple to navigate!

4 years ago

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Luis Olivera North Miami Beach, FL

Simple - Straightforward - Great Customer Service! From beginning to end, you get step by step support with the whole process. The balance of customer service and self service technology is best in class! Special Kudos to Tanner H who helped me finish the process! Thank you and I will definitely be referring everyone!

4 years ago

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Brian Greer Newport, TN

The customer service so far has been exceptional. I appreciate communication in all facets of life, but particularly involving something such as my teeth. They have responded to all questions in a timely manner, and have been very transparent throughout the process. I can’t wait to see the results!

4 years ago Edited September 14, 2021

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Jerrisa Vieira Springfield Gardens, NY

My experience with Byte has been so luxurious. From receiving the starter kit to speaking with my advisor to ordering my aligners. My advisor was so helpful and patient. My starter kit was neatly packed, the instructions were clear (even though I messed up one mold, they were able to use the other 3). I'm excited to start my journey.

4 years ago

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Cody Felton Lafayette Hill, PA

Everything has been going well so far with my treatments. The first day hurt the most but after that my teeth are hardly ever sore for more then 10 mins after putting in my retainers. I'm doing the night version where I only have to wear the retainers for 10hrs a night, plus use this vibrating mouth guard for 10 mins every night. Im about half way through my treatment and I am seeing some changes with my teeth getting straighter, but I will have a better idea if it worked once Im completely done my 15 week treatment.

4 years ago

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Melanie Junkins Cambridge, MA

I was nervous to start this process but since the first question, Byte has taken care of any concerns. My impression kit arrived within three days. Once they were submitted, I’ve had follow up by a representative that walked me through the entire process of treatment and payment. I would not hesitate to recommend them.

4 years ago

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Tys Cupertino, CA

I like the packaging, the instructions and the customer service crew. There's no real discomfort at any point, and I love that it's 100% at-home. Everything makes sense - it's not hard to figure it out - and it seems easy to make progress.

4 years ago

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Betty Rubio Palmdale, CA

The best company! my advisors and care team have been so attentive and always there when I need a question asked or simply to check up on me. The process is so simple and painless! 110% recommend Byte if you’re looking for the best service and getting that perfect smile!

4 years ago

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Rhiannon Mejia Fort Worth, TX

Byte has by far the best customer service team out there. They are friendly and eager to help when you need it. If you have any questions or concerns don't hesit6to ask! They are there for you! Already recommended to several friends and family .

4 years ago

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Lauren B San Jose, CA

I’ve had a really nice experience with Byte so far. The team reaches out personally to check in on updates or if I have any issues, but they’re not overwhelming with emails. They respond under 24 hours and always have an answer. Currently on tray 4 so no noticeable results just yet, but I’m optimistic and for the idea of an at-home tele-dental process, it has been so easy to follow. The steps are layed out for you and the price is very reasonable for the materials and policies. Would recommend!

4 years ago

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Alyssa Ladera Ranch, CA

As soon as I purchased the impression kit customer service has been beyond expectations. Looking forward to receiving my aligners and starting treatment. I know if there are any issues Byte will be quick to respond and resolve. All advisors have been very helpful.

4 years ago

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Nicole Cummings Sarasota, FL

I definitely a TON of research before I came to the decision to try byte! The customer service process from the moment you place your order for impressions, and the entire time is amazing! When you purchase you get a specialist immediately and the price can not be beat!

4 years ago

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Ashley McBurnett Fuquay-Varina, NC

This company has amazing customer service. Any time I've had a question, they've responded quickly, even in the evening and on weekends. I also started noticing a difference in my smile after just 4 weeks! I would definitely recommend this company to a friend!

4 years ago

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Elise Houston, TX

This is a consumer friendly company. Customer service is great—emails, texts and phone calls answered promptly. They are always cheerful and answer any and all questions thoroughly. The Brightbyte product has a pleasant taste and doesn’t irritate my very sensitive gums. Highly recommend!

4 years ago

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Mary Trenton, MI

I researched and compared various aligner options before selecting Byte. The overnight option, as well as having the whitening and Hyperbyte included in my purchase, makes this the best quality option for the price. I’ve also had great experiences with the response rate and helpfulness of Byte’s customer service when I’ve reached out with questions or minor issues with the fit of my aligners. I’m about halfway through my treatment and am excited for the end result!

4 years ago

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Aaron Arguelles Elgin, TX

This is the best investment I have made for myself. The process was very simple and to the point. The hyper-byte definitely helps when your teeth are sore. I have amazing teeth!!! I would Definitely recommend BYTE to anyone and everyone!

4 years ago

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Aide Vasquez Rockwall, TX

Byte has excellent customer support. The whole process of receiving my impression kit, using it, and returning it is made simple and the staff is always available for questions. Everything is explained thoroughly. I would definitely recommend byte to anyone.

4 years ago

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Kayla Baird New York, NY

I loved working with Byte! The customer service advisor was very helpful in making sure everything was right as we proceeded. I do wish there was more customized information for my treatment plan, it’s almost too simple to use!

4 years ago

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Richard Chatfield Allen Fenton, MI

I am so excited about my new smile. My teeth are more straight with every week that goes by. On top of that, my teeth have never been whiter. Thanks to the BrightByte. I am so thankful for your help with my smile. I can smile with confidence now! Thank you.

4 years ago

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Alyssa Chicago, IL

I have had my trays for almost 6 weeks now and am halfway done with my treatment. So far it has been great! Very helpful staff if needed and the entire process has been super easy! Definitely recommend. I’m already so happy with how my teeth are looking I can’t wait to see when my treatment is completed.

4 years ago

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Sandy Seabaugh Winchester, VA

My experience with byte has been great! The communication between customer service and the advisor was quick and easy. They explained everything very clearly and I got my aligners in just three weeks. Overall I’m very happy with byte.

4 years ago

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Pekk76 Minneapolis, MN

I was amazed by the amount of customer service I have received since considering Byte. I just ordered my Aligners with utilizing CareCredit and with the discount for being a student. This shows how they care about their patients! Looking forward to seeing results!

4 years ago

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Crista Diaz Mary Esther, FL

Smile Bright With Byte! Very pleased with Byte wonderful product for straightening my teeth & my teeth are brighter! The customer service are amazing they are with you every step of the way any questions that you have they are there to help! I'm so pleased because I already see results and to make my teeth more straight has always been my dream.

4 years ago

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Melissa Salcedo Brooklyn, NY

Byte assigns every client with a personal advisor. Having a personal advisor during the process makes everything more easier because the personal advisor makes sure that everything is going correctly. Also, they guide you through the entire process.

4 years ago Edited September 14, 2021

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isabella Atlanta, GA

byte is easy to use and doesn’t take long to see the changes in your teeth! you can't even tell they’re in! and the snow teeth whitener works wonders. my teeth are pearly white. i can’t wait to finish my treatment! my teeth are getting better by the day :)

4 years ago

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Rachel Marie New York, NY

The staff is very supportive and helpful. The kit was very well put together and the information made it very simple to do. Now waiting for the aligners to be made precisely to all of my needs. The price is affordable and available in payment plans. Absolutely recommend.

4 years ago

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Odi Rally Stockton, CA

Starting with byte website it was so easy not complicated.the process and price and timing was exactly as their advertised.as a dental technician myself was the best company so far.their communication is fast and completely accurate.

4 years ago

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Amanda Andrix Clearwater, FL

From the very beginning, my experience with the Byte team has been NOTHING short of extraordinary! I had an important question and it happened to be during their off hours, Christopher reached out to me on his personal time. I can't thank this team enough, and my smile looks A-MAZ-ING!!! Thank you, Byte!

4 years ago

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Luke Burstiner Orlando, FL

I like that the aligners are actually clear! you cannot even tell they are there. Honestly, they are a little uncomfortable at first but hyperbyte truly resolves that. I don't know how well brightbyte works but that is my only criticism.

4 years ago

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Jasmine M Sherman Oaks, CA

I'm about 7 weeks into my Byte smile transformation and I'm loving the changes I am seeing. My friends and family can even notice the changes in my smile. I'm so looking forward to my new smile! Byte is super supportive and encouraging of stating what you need from them to have the best transformation.

4 years ago

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Mimi M Newburgh, IN

Love my experience with BYTE so far! Excellent customer service from day one! They continue to check on me to make sure I am doing well. Way cheaper than invisalign which quoted me 4 times the cost of BYTE. I’m a happy customer. I can’t help but tell my family and friends about it!

4 years ago

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Stacey Lorenz Springfield, MO

What I like best was the promptness of the impressions to turn around of receiving my aligners. I currently am on my 5th week of treatment and have had no troubles up to this point. I use my byte tool everyday as instructed too. The company has been good at reaching out via email and always asking if I have any questions

4 years ago

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JaxGibson Columbus, OH

Getting down a regular routine with byte has improved my health and confidence immensely! I get to see new results every week. I love when friends and family take note of how much better my smile has become, and how white my teeth are!

4 years ago

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iiyhauna Cobb Cincinnati, OH

Byte has made my experience thus far the most amazing that I could imagine it to be. My advisor Tiffany is fantastic, friendly, and answers every question quickly and thoroughly. All this before even receiving my aligners! Can you believe it?! I cannot wait to get my aligners in a few weeks and really get this journey underway!

4 years ago

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Chloe Beaver, PA

I liked how easy getting information on the process was. While making the decision on which company to go through, Byte was able to show the steps in order of what would happen throughout this process and answer any questions we had

4 years ago