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9.1

Overall Score

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Davae McMillion Lubbock, TX

I've had such an awesome experience using Byte, they are by far the best customer experience I've experienced. Not only are my teeth already noticeably straighter they are also SO white! I've been constantly complimented on how white my teeth are! And I've only been using this for about a month, I can't wait to see the end result!

4 years ago

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I I Flushing, NY

From the impression kit to getting my aligners, this process of getting straighter and whiter teeth has been the easiest process ever ! The customer service is very informative and provides great service ! The aligners are very comfortable and I love the bytebright which allows me to whiten my teeth all at the same time ! Amazing !!!

4 years ago

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B.Vanek Post Falls, ID

From the beginning, they gave you a clear plan and how long it would take to get the results you wanted. Myself, I didn't want to wear the aligners during the day so I was able to choose to wear them 10 hrs a night, doubling the time, but it was worth to me. My teeth look great, they closed my gaps.

4 years ago

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Prince John Cleveland, OH

My experience has been outstanding! Excellent customer service, very cost effective and a system that works at a relatively fast pace to ensure that you have the smile you've always desired as long as you follow the instructions for your specific treatment plan. Amazing! 😁

4 years ago

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Chardonee Mason Ellicott City, MD

So, far I'm at 5 weeks and I can see that 2 of my teeth have come together. However, I have larger gaps to fill and it will take me a while before I see the others come together. I think the hardest part for me is the chewing because my bite has changed. The other part is changing them out and feeling the pressure of the next tray. Other than that, it truly is an experience and can't wait for the final result.

4 years ago

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Sherry Graddy Bartow, FL

Byte has been a fast and easy process. I am very excited to straighten my teeth from overcrowding. The customer service has been exceptional and very responsive. I am looking forward to the next 16 weeks to see the transformation.

4 years ago

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cynthia enriquez Amarillo, TX

Besides the fact that it’s convenient, cheap, and easy, the byte team has been very responsive and on top of the whole process. The have answered all my questions and made the whole process worry free. Looking forward to my new smile!

4 years ago

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Brittney Hughes Winchester, VA

The customer experience has been great so far! The team reached out to me immediately to make sure I felt confident every step of the way! My impression kit was easy and seamless just like the export ends so far. What can I say? They’ve made a great IMPRESSION! Get it?

4 years ago

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Kwaku Nti Troy, OH

Their customer care team are so courteous and quick to respond whenever I had any questions. Their hyperbyte technology really works to reduce any discomfort that I may have especially when I switch my aligners to the next step. I chose the night aligners so I only wear mine for 10hrs

4 years ago

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Jessica Pfaff Marine Corps Base Camp Lejeune, NC

I am in week 5 of my experience with byte and so far so good. No issues with ordering, everything went super fast. I received my aligners within 5 weeks of ordering the impressions. I can already tell a slight difference but it is slow which is good for the health of my teeth.

4 years ago

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Susan Turner Chicago, IL

So far the communication and information provided by Byte customer service has been amazing! I revived a call and text to help with the impressions and also a follow up once they were received. I can’t wait to get my trays and start the process

4 years ago

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DBM1982 Orlando, FL

The Byte team was very responsive to answering my questions and made the process very easy from ordering the impression kit to ordering the aligners. I look forward to receiving my aligners in 4-6 weeks. Invisible aligners for a good price and without having to leave my house is a win win!

4 years ago

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ClarkeP Stroudsburg, PA

I'm still excited about becoming a Byte customer. The experience from day one has been great. They check on you via phone call or email and reassure you that they're always available for assistance. I'm on my 4th week and I can't wait to get a brighter smile.

4 years ago

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Kim Sukiennik Houston, TX

Great customer service. Made it very easy for me and was there for me every step of the way. Never left with unanswered questions. They gave me the option to text, email, or call any questions I had and I got a response immediately.

4 years ago

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Gabrielle Alpharetta, GA

Byte has made my teeth straightening journey easy and quick. Byte has always provided great service and has consistently stayed in contact and checked up with me. While also still sending me deals and ways to save more money with them

4 years ago

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Chayla peartree Hampton, VA

I really love the fact that bites customer service is so respond thing and that they are so prompt with getting back to you about questions that however I do not like the fact that they offer discounts online but don’t make it clear that it only applies to certain programs in if you’re financing thing you do use discounts that are promoted . Such as the student discount and $100 off .

4 years ago

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Lucy Love Bartlett, IL

I have nothing negative to say. I've loved the process. So easy and customer service was always responsive when I had questions. The instructions were easy to follow. No horrible discomfort. I even love the hyperbyte. The fact that I had the option to do the overnight was so great!!

4 years ago

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Zack Brighton, CO

Byte is an absolute pleasure to do business with. Lilly with customer care is a pleasure to speak to and I guarantee you’ll want to do business with such a professional and passionate individual like her. She’s fantastic and the reason I will recommend byte to all friends and family. Great work byte and Lilly both!

4 years ago

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Meaghan Bond Wetumpka, AL

I love the fact that all of the staff is super awesome. I also like that they make it super east to pay and get in touch with; they are very helpful if you have any questions. I have not found anything that I dislike about Byte yet. So far it has all been amazing.

4 years ago

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Beezy Archibald , GA

The impression kit and process was extremely easy! Byte's customers service is professional, helpful and fast responding. I am currently wearing my week 3 aligners and have had no problems what so ever! I can't wait to see my new smile thanks to Byte!

4 years ago

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Kevin Allar 'Ewa Beach, HI

I've always wanted to get my teeth straightened but found it was very cost prohibitive until now. In fact, I purchased another kit for my wife as well! My main concern was the lower front tooth gap and sure enough this corrected it. It didn't take long either. Well worth it!

4 years ago

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nmendillo East Providence, RI

I was skeptical of Byte when I started; it was a bit out of my price range, but thanks to their affordable payment options, it was worth every penny. My confidence is extremely high now that my smile is where it belongs. The customer service is spectacular as well.

4 years ago

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Amber Dallas, TX

Things I liked the best, short-term process and easy to follow directions for treatment. Things I disliked, my lisp (I talk on phones all day) and the early stages of teeth shifting are uncomfortable (they warn ya). Overall extremely happy with the results!!! Straight teeth are happy teeth. Ha. Bonus, customer service is top notch!

4 years ago

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angie margetich Oklahoma City, OK

I start week #5 of 12 tonight. It generally hurts the first couple days every switch. I almost immediately saw a difference. I haven’t had any questions but everyone has been nice and helpful! I can’t wait to see the results☺️

4 years ago

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Hannah Goldberg Washington, DC

Every interaction I've had with Byte has been straightforward, friendly, and so simple. Pricing is reasonable when you think about how quickly the treatment plan is, and that they will support you if you ever need braces again. I also love that they assign team members to support you through the process, too - it really personalizes. Haven't actually had my teeth re-straightened with them yet, but as of my experience so far, I've definitely been impressed.

4 years ago

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Jjessig78 Enterprise, AL

I’ve been doing Knight aligners for 11 weeks and I am amazed by the results that I have received so far. I only have three more weeks left on my schedule! I’m excited to see what the results look like. I’ve had a bad smile most of my life and couldn’t be happier with my decision to go with byte

4 years ago

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Danette Brown Colorado Springs, CO

I am on week 15 and so far have noticed a huge difference! I did have to go longer than they originally told me and I have had a few issues, but Byte has been great about answering all of my questions and making things right.

4 years ago Edited September 14, 2021

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Chelsea Strasburg, VA

The byte kit was a little tricky at first but the consumer service was a big help. The process was quick and easy and my aligners showed up with in 4 weeks. Im loving the experience so far! The removal process is a little difficult at first.

4 years ago

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Maggie Cook Union City, CA

I recently ordered an impression kit and I was a little bit skeptical about the process. After receiving the kit, I immediately got a follow up phone call asking if I had questions. Once I mailed the kit back, the customer service continued to amaze me. Their representatives are super responsive and helpful.

4 years ago

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Julia Russell Fort Lauderdale, FL

Having these on for so many hours of the day is uncomfortable but I've gotten used to it. The pain is typically the worst the first few days and then it's just mild discomfort after that. I find that I am clenching my jaw more now too which I hope isn't going to damage my smile. I do it more so in my sleep. Overall I am happy with the progress I just hope that everything is going according to plan!

4 years ago Edited January 10, 2024

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Laura Cheney Romulus, NY

So far I’m extremely happy with the customer service from Byte. Someone is always there to answer my questions wether it’s through text or online. The impressions were much easier to do then I was expecting. So excited to receive my Aligners in the mail!

4 years ago

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rachelguzman Las Vegas, NV

I have had Invisaligns before and so far the process with Byte and the Support from Byte has surpassed beyond Excellent! Process was definitely a lot faster to get started than it did with Invisalign and WAYYY more affordable!!

4 years ago

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Amelia Clausnitzer Appleton, WI

I received my aligners almost 4 weeks ago. I can already tell a difference! You can’t tell I’m wearing them and getting the byte at night was well worth the little bit of extra money so I don’t have to constantly take them out throughout the day. Customer service has also been very responsive!

4 years ago

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Jessica Sutton Eagle River, AK

So far I have gone through the process of doing my impressions and sending them out. Today I purchased my new aligners and every step of the process has been a breeze! I could not be more impressed with everyone that I have talked to so far and cannot wait to see how the rest of the journey goes!

4 years ago Edited September 14, 2021

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Stephany Collins Orlando, FL

Just getting started with byte. Everything has been easy from the start. Easy and quick communication via text message, efficient shipping of the impression kit and the instructions were clear and easy to follow. Looking forward to getting my aligners.

4 years ago

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Sheri H City of Saint Peters, MO

This company is amazing. They offer quality service at a great price. I am half way through my treatment plan and am excited to start seeing the results. If you are thinking about braces, give Byte a call. Their customer service is top-notch !

4 years ago

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JC Austin, TX

I’m so pleased with the experience Byte provided, that we plan to have our autistic son use the service too. Byte makes aligners possible for people who can’t make it to all the dental visits required to get them the old fashioned way. Fast, easy, painless ... Quality aligners & stellar customer service! Very happy customer. :)

4 years ago

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Caleb McCoy Hyattsville, MD

I love how great the customer service was for the company. They had a team on deck to speak with you and help you the entire time. The impression kit was easy, and I love that byte offers more than other companies such has hyperbyte and brightbyte!

4 years ago

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Darren McKeefry Sheboygan, WI

The process is so simple. I was all set up for a competitive product and I thought I would give this a shot. It was 1/3 the price and I’m happy I made the switch. It’s basically the same process but virtually, byte was ahead of the times.

4 years ago

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Deuce T Chicago, IL

I'm happy with my results. My initial treatment was for about 5 months, but my teeth didn't shift enough so needed two more sets of trays which meant my treatment took 11 months overall. Byte customer service was great and very helpful

4 years ago

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Michelle Pagan Brooklyn, NY

I love the fact that every step of my journey there has been a customer experience rep to help guide me through best practices and ensure my treatment journey is exceptional. I would absolutely reccomend Byte to anyone looking to work on their smile.

4 years ago

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Juan Santos Elizabeth, NJ

I'm very satisfied with customer service. They followed up with me throughout the whole process and asked if I needed any extra assistance. When I spoke to the representative she walked me through the billing process thoroughly. I even got a message from the dentist asking if I had any questions or needed assistance. I would strongly recommend the Byte product

4 years ago Edited September 14, 2021

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amy Seaford, DE

My experience with byte has been great so far. Friendly, knowledgeable rep was quick to respond and helpful. It was extremely convenient to be able to do much of the communication via text so that it didn’t interrupt my normal work day. I have already recommended byte to family and friends.

4 years ago

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Ty McD Rapid City, SD

I was skeptical about the invisible alignment process of straightening teeth, but all the information and testimonials on the Byte site helped convince me to take the chance. The cost was also much easier to handle than traditional braces. I’ve enjoyed my Byte progress and couldn’t be happier!

4 years ago

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Melanie M Paramus, NJ

Byte has been amazing so far. I am still very early in treatment and can already see results. I am super surprised how great the product and customer service has been so far. There is a little tenderness as your teeth start to shift but as someone who has had braces before it is nowhere near as uncomfortable. I would definitely recommend.

4 years ago

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Nicki Rochester, NH

I've wanted to fix my teeth for most of my life. Being a single mom I haven't had time or money to go to an orthodontist. Byte allowed me to fix my teeth right from home and they helped me every step of the way. I'm halfway through my treatment plan and I'm already in love with my new smile!

4 years ago Edited January 10, 2024

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RLN2711 Lake Ariel, PA

I chose byte because they had high ratings for customer support, and it has exceeded all expectations! The impression kit was such a beautiful design, clearly explained, and very manageable to complete. Kimberly D has been incredible with helping me through the start of this process. I can't wait to receive my aligners!

4 years ago

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Isadora sanchez , TX

The costumer service is great, was really easy to tale my impressions, i cant Wait to see the results, my aligners fit perfectly i am really excited about this treatment, the aligners are really invisible , it is a little painful but not much.

4 years ago Edited September 14, 2021

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Sam edge Lexington, SC

Was a really quick and easy process to get into the program and I’m not waiting on my aligners and I’m so excited! Definitely cheaper than going to an orthodontist and easier than braces! If you have had braces before or have minimal things needing fixing I would highly recommend byte to you!

4 years ago

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Jenny Patel Anderson, SC

My byte experience was terrific. The customer service was very helpful throughout the whole process. They responded to all my questions in a timely fashion and overall made my experience less daunting. I would recommend byte to everyone who is looking to get a new smile. Their customer service is truly remarkable.

4 years ago