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9.1

Overall Score

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Tanya Franke Milwaukee, WI

When my impression kit arrived, the mouth guards were too big to for my mouth. I emailed Byte and got an immediate response that they will send me smaller ones for free with express shipping. My teeth hurt the day after I put new aligners in but seeing how much straighter my teeth are in just 9 weeks make it worth it! I love the teeth whitener.

4 years ago Edited September 14, 2021

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Steph Decatur, GA

Courtney and everyone I spoke to were nice, they answered all my questions and helped me with financing! I'm so excited to get my teeth straightened at a great price. The molding process was fairly easy and the app was simple to use.

4 years ago

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Melanie Nikoloski Hollywood, FL

I love how friendly and down to earth the Byte team is. They truly help getting invisible aligners at home so much easier and faster! One of my favorite parts of Byte is how fast and awesome the treatment time is! Definitely would recommend to a friend!!

4 years ago

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Jordan Forney West Lafayette, IN

When I started, I was expecting a fair amount of discomfort wearing the aligners, but that is not the case. They are comfortable. Support staff check in frequently and are very helpful. I'm just over half way and cannot wait to see my new smile!

4 years ago

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J Burns Englewood, CO

As a busy mom I didn’t have time To go to Ortho office for treatment. Byte has transformed my smile in less than two months and I am so grateful for how easy it has been and the excellence in customer service - From ordering to help seeking insurance reimbursement. Thanks BYTE!

4 years ago Edited September 14, 2021

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Jeanine Koehler Lynnwood, WA

I decided after seeing ads for Byte to try the process and every step so far has been positive and smooth... the fit of my aligners has been very precise and comfortable.... customer service has been helpful and friendly and very professional.... I’m halfway through and extremely happy with my experience

4 years ago

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T THE LEO Decatur, GA

I am a new byte customer and I would like to say that they have taken care of me from the beginning. My aligners have arrived early than expected and I am truly excited to start my new journey to a straighter smile. If you are on the fence don’t be just go ahead and join.

4 years ago Edited January 10, 2024

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Elizabeth Martinez Seattle, WA

I don't really have anything negative I could say about Byte at this point. Their customer service has been awesome - when I have a question they've been quick to respond. Im making my way through a 22 week treatment plan and I can definitely see a difference in my teeth since starting. I'm looking forward to the end result!

4 years ago

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Traci Hall Cumming, GA

I love how everything is done for you. You never have to leave your home for appointments, easy payment plans and all you have to do is just put in your aligners and go! I would recommend Byte to anyone wanting to improve their smile!

4 years ago

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Chris Jones , TX

I am starting my 3rd week of wearing byte aligners.The first couple of days my teeth ached really bad but after that it was normal. When i put in new aligners each week I can feel my teeth getting positioned to its new position in my mouth but it doesn't hurt at all. I'm overall extremely satisfied with my experience, thank you!

4 years ago

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Tim Parkville, MD

Byte offers competitive cost when compared to similar companies and their customer service has been fantastic! The entire sign up and at home impression molding process has been smooth and easy and I already see a difference after only 4 weeks!

4 years ago

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Sasha Roberts Suwanee, GA

I love byte!! The whole process is so easy and they are available to help along every step of the way. Everything is so effortlessly easy and they explain all steps so easy. It’s as easy as 1-2-3! I would highly recommend to anyone looking for an at-home treatment!

4 years ago

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elizabeth cheaney Miami, FL

I think the whole process is easy! Getting started they send you everything you need and the presentation is so cute! I appreciate the little details of the kit. Overall my experience has been great! The super bite vibration is helpful by making it more comfortable. Everyone that has reached out is super nice!

4 years ago

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Suzanne Peace Dallas, TX

Currently waiting on my aligners but this team has fulfilled my expectations beyond belief! Top notch customer service and they genuinely care about your experience! I cannot wait to receive my aligners in the mail so I can get started and complete my treatment in just 11 weeks!

4 years ago

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Lorna Danielle Fort Mill, SC

byte has been wonderful! I got my aligners incredibly fast after sending back my impression kit! There was a small amount of discomfort on week 1, but after a few days I barely noticed them. I'm loving the difference I already see in my teeth after 4 weeks, and I know they will only get better. Thank you, byte!

4 years ago

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Surfersmile Hawley, PA

Bar none - best customer service I’ve experienced. I’d highlight recommend Byte to anyone. The speed and ease of the whole process was superb. I’m a health care professional and expect the best quality. If your comparing different companies for teeth aligners, look no further.

4 years ago

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Kristin Concord, CA

Rapid and wonderful personal service so far. I can’t wait to receive my aligners. The impression process was simple and had really fast turn around. I have been emailed at every step of the process and even received a personal call after receiving my treatment plan.

4 years ago

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Marty Jones , GA

I couldn't be happier with the experience of using Byte aligners. They are convenient and work perfectly for me. I would highly recommend. I went to several orthodontists who told me I would have to have oral surgery to fix my smile. Guess what, I will get the smile I want without any surgery!

4 years ago

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Pamela S Belleville, IL

The Byte customer service representatives are very helpful. All questions are responded to in a "can do" manner and if they don't know the answer immediately, they work to solve your issue. I am over half-way through my treatment and looking forward to my new smile.

4 years ago

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Ashleigh Herr Ephrata, PA

I like that byte is affordable especially for families that have a low income. They help for families that do not have good credit and do have good credit. They are true to their word and such great and quick customer service.

4 years ago

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Sarah Marshall Madison, WI

So far everything has gone really great with byte! Overall communication via the website, texts and email have all been wonderful and super responsive. Things are moving way faster than anticipated, too! Under 1 month from time of ordering impressions to shipment of aligners. Can't wait to get started!

4 years ago

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April Reign Houston, TX

Byte has been amazing each step was easy to complete before getting my aligners. My byte advisor was very professional as well. Even during the pandemic byte has sent my items in a timely manner. I would recommend byte to anyone looking to correct their teeth!

4 years ago

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Amy Westmoreland Scottsboro, AL

I've been very happy with my decision to straighten my teeth during this quarantine. I am in the 12th week of a 14 week plan, and my teeth look better every day. The process has been easy, and a great side effect has been that I have cut down on snacking and drinking coffee and tea all day. I would do this again.

4 years ago

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Larquita Bellamy Largo, FL

I’ve had a great experience from beginning to end so far. Just ordered the product for my daughter. Had a little problem with first set of molds but the byte team was right in it. I’m very excited for my daughter to start the process

4 years ago

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Mark Arthur M Las Vegas, NV

Great and friendly customer service. They were very knowledgeable about their product. Flexible and affordable payment plans. So far I've been doing this for about 2 weeks, already seeing results with my teeth shifting in the right direction as well as the teeth whitening product that they have. I'd suggest going with these guys.

4 years ago

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Alisha Baxter Carnegie, PA

Everything from start to now has been amazing. The customer service team is always willing to help and make sure you don’t have any questions. They’re super polite and easy to talk to, which is refreshing and reassuring. This has over all been a great experience.

4 years ago

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Steve Goldsmith Kihei, HI

I have been very happy so far. They tend to under promise and over deliver. Nicole was very patient in explaining everything to me. I am currently waiting for my aligners to arrive. Everything went really smoothly. I am excited to have a better smile in only 3 months!

4 years ago

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Alyse D'Angelo Monroe, NY

I really love how down to earth the company is. It was super easy to do my own impressions and saved me a ton of time and money. I wish the customer service was a bit easier to reach, although, i did order during COVID, so I understand the delay in some things.

4 years ago

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tianna buxton Sumter, SC

I started my treatment 5 weeks ago, initially it was a bit painful and tight but nothing unbearable. After about 2 days of getting used to the lisp and having retainers in, they weren’t even noticeable at all! After 5 weeks of wearing my aligners, I can notice a big difference in my teeth and am so excited to see the end result!!

4 years ago

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LexxAvenue Brooklyn, NY

Byte has provided the best customer service for me so far in my process. They provide you with an advisor that’s with you every step of the way. Dan my advisor helped me with everything included payment. He helped me choose the best option for me!

4 years ago

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Brooke2020 Hamilton, NSW

Great customer service and teeth aligning going well Currently on my 2nd week of aligners and the Byte team have been great, helping me every step of the way and their customer service is outstanding. Cant wait for the end result of my aligners, Thanks Byte!

4 years ago

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Corinne Highland Park, IL

I am mid way through plan and very happy. The aligners are very comfortable, conforming to the gum line. There were no shipping delays after the plan was designed. Customer service is very pleasant and responsive. I would strongly recommend Byte. I made the right choice.

4 years ago

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Sallie Hannah Miami, FL

I'm so happy I decided to go with Byte. They're customer service made the process easy and stress free. My aligners are comfortable and I love the fact that no one can tell I have them on. I'm only a month in and there's already a noticeable improvement in my smile!

4 years ago

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Mandy Sommerfield Norcross, GA

So far everything has been great. Even though they’re giving disclaimers things are moving slowly, I had the plan for my teeth the next day. Very excited to get my aligners. I researched the crap out of companies like this. Byte is living up to its great reviews with my experience.

4 years ago

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Alysa Carpenter Grand Lake, CO

My experience so far with byte has been amazing. From the time I was interested in byte their team has been so helpful and willing to answer any questions that I have. There is an advisor that checks in on you to make sure everything is going well which is comforting.

4 years ago

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Alicia R Mount Holly, NC

I would definitely recommend Byte to anyone wanting a beautiful smile! This was the easiest process I’ve ever gone through. The staff is extremely friendly and helpful!! I can’t wait to see what my smile looks like when I’m finished with my program!

4 years ago

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Anthony Morrison Rockdale, TX

I’m in my first week of wearing aligners and to this point, my experience has been fantastic. Great people. Excellent service and follow up. Quality products and they check on you to make sure everything is going well. I highly recommend Byte!

4 years ago

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Flor Charlotte, NC

So far, so good!! My experience so far has been great- byte's customer service is excellent and hopefully so will be my aligners! The process is very easy and quick. Would definetely recommend byte to anyone so far. Can't wait to starr my journey!!

4 years ago Edited January 10, 2024

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Carolina Rojo Los Angeles, CA

Really great service. From the get go, I loved that I was able to talk to a real person and not a bot; so my questions (I had a ton) were always answered patiently and completely. My kit arrived majorly fast. Currently waiting on retainers, but they made it as easy and painless as possible. (Even while taking the molds)

4 years ago

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Hanna Tressmann Peabody, MA

I am in week 3 with my aligners and I'm very happy so far. Customer service is great and they are always in touch with you. Also, I love the brightbyte, it gives you a fresh and white smile. I can't wait for the final result!

4 years ago

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vataloca19@aol.com Atlanta, GA

I am a new customer to Byte and so far the experience has been easy and stress free. The impression kit was super easy to follow and the videos helped as well. The Bye consultant was very helpful and easy to talk to . She also offered me a discount with my purchase. I am excited to start Byte and see what my end result will be!

4 years ago

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Erin Felton, CA

I am only on trays 5 of 12 but already notice a difference not only in straightening my teeth, but whiter as well! My teeth actually looked pretty good but because I had stopped wearing a retainer there was some slight shifting that made me self conscious. I am really happy with the customer service and prices as well!

4 years ago

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Carman Merritt Saint Charles, MO

My experience with Byte has been amazing!! The customer service has been the best I’ve had in a long time. The packaging and attention to detail is flawless. My aligner experience so far has been pretty painless and easy! I’m just so happy with the journey so far!

4 years ago

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Jamie Mauck O'Fallon, MO

I am very happy with how easy they make everything. The kit came in a very nicely put together package and was it very easy to use and mail back. I had a customer service representative that walked me through every step of the process and even helped with the financing.

4 years ago

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Kljohns Roanoke, IL

This is the absolute best system! I love how each week the new aligner gently moves my teeth with little discomfort. The whitening treatment is awesome too! The customer support system is great! I would highly recommend this system!

4 years ago

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jake Chicago, IL

Byte was super helpful in getting my account set up and figuring out the best strategy for my teeth and the aligners I would need. The aligners themselves are invisible - my friends never notice when I wear them. I noticed changes in my smile in the first few weeks. Would recommend to anyone looking to add confidence in their smile!

4 years ago

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Ibukun Shodiya Chicago, IL

I like everything about this company from customer service, product quality to their social media. I am having a great experience so far and would not have it another way. I’m so glad I chose byte. No regrets! I’m looking forward to my final smile and I am excited.

4 years ago

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ewarzyniak@gmail.com Dyer, IN

Love the company! From the very beginning it’s user friendly and the checklist in the patient profile keeps you right on track. The customer service is hands down the best and we’re very knowledgeable of the different payment options to find the best fit for me! My aligners came in much fast than projected as well!

4 years ago

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ana Spring Valley, CA

I found out about Byte through my fab fit box. It included a flyer in it that caught my eye. Since, the first time I contacted Byte they have been amazing and have answered all my questions in a very timely manner. I received my treatment very quickly and started it right away and so far so good :)

4 years ago

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MicB Bellbowrie, QLD

After plenty more f research Byte came out well ahead of any of the other companies I looked into. Then I finally decided on them and I have not been disappointed. Their customer service has been exceptional they have made every step easy and I can’t wait to see the finished product.

4 years ago