Select Home Warranty: Read 3,959 User Reviews From Real Homeowners

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Douglas Schneider Norfolk, VA

Complete mistake. Avoid this company at all costs. Literally stole my money, and then refused to pay for a covered major appliance replacement. Had to obtain a court order, because they were legally responsible, and then refused to pay the court order. Unethical and openly confrontational customer service.

6 years ago

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Travis San Antonio, TX

HUGE delays in getting people out to your home for repairs, they cover virtually nothing unless it’s something small (got a broke fridge or hot water heater it will be on your dime) DO NOT go with this company, they will string you along and rip you off.

6 years ago

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Peggy B Litchfield Park, AZ

Call center is in the Philippines and just keep reading same thing over and over. said my roof leak isn't covered as it was improperly installed. Um - yea it worked for the last 14 years and passed all the inspections. that appears to be the goto catch all to not cover anything.

6 years ago

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Angel San Antonio, TX

I have a 3 years contract with them and I regret it every time I'm trying to use them for repairs because they will always find a way to not cover your claim. Not even a simple ceiling fan switch, my last claim. Worst home warranty ever.

6 years ago

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RAnce killen Spanish Fort, AL

Customer service is terrible. I rated you 1 star because I could not give you a zero. Too long to respond. Can’t find contractors. Always an excuse. Oh and my favorite. Did I read the fine print. An ice maker is not part of a refrigerator it’s an extra policy. Will NEVER do another contract with Select EVER.

6 years ago

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Adam Rancho Cordova, CA

Useless in this beginning when we were buying the coverage they said they will do this do that but when I contact them for my sprinkler they said they can’t do that because it’s outside they can only do it if it’s inside so I recommend don’t buy the home warranty from this company

7 years ago

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Stephanie Fort Worth, TX

Great service. Explained everything and even gave me a pretty big discount when I bought a 3 year policy.

7 years ago

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Toy Sicklerville, NJ

They always get back to me immediately! I never have to worry about waiting to find out whats going on

7 years ago

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Marcus Conway, SC

My experience was great. The associate was nice and knowledgeable. I was offered several discounts for my business.

7 years ago

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Ea909 Lithonia, GA

This is a fraud company. You take innocent peoples money and don’t want to pay for necessary repairs when it’s time to hold up your end of the bargain. I am going to file a fraud claim against you. I going to go to the news against you. I am going to sue you!!!

7 years ago

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monee bellard Greenwell Springs, LA

I've been waiting for four months to have my stove repaired and I'm still waiting. This is taking way to long. Not a good company to do business with, not worth the money you spend for the warranty. I could have had it fixed quicker and cheaper on my own.

7 years ago

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Terrez Locust Dale, VA

Awesome experience, called no hassle to get what I was looking for and answered all questions I had.

7 years ago

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Justin Amarillo, TX

I was told they covered my AC and water well pump when I signed up. My AC quit working and I submitted a claim, they denied it. I fixed my AC and something else went wrong, they denied the next claim. My well pump motor quit working, they denied covering my pump.

7 years ago

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Jacqueline Fields Florissant, MO

Please ppl these are scammers, never believe their lies. They take your premiums and never render services, Nothing is covered!! I paid $500 worth of premiums before my cooling system needed repair, Freon not covered, the very basic and you pay $75 service charge!! I am reporting to BBB!!

7 years ago

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LB Fort Collins, CO

Richard Z was very helpful in making my decision to purchase my home warranty with Select Home Warranty.

7 years ago

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Jimmy pierce Tifton, GA

The rep. Was very nice answered all my questions and made me feel I made the Wright decision I like the Warrinty to

7 years ago

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Jared Saunders Lexington, KY

The process was quick and easy! The representative was friendly and very detailed in explaining everything.

7 years ago

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Donna Crawfordsville, IN

I was contacted rite away by a service company and they came out the next day to look at my air conditioner .

7 years ago

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BILAL HUSSAIN Houston, TX

When i call to submit a claim they answer with in a min and filled a claim. The process was smooth and easy.

7 years ago

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Dutch R. Dripping Springs, TX

Called for warranty quote, was provided an agreeable price only to learn that the price was not good for closing and that they could not provide a written quote. The sales rep stated "quote is only good for today." I can only imagine what filing a claim would be like - I'm glad I saw their true colors before purchasing.

7 years ago

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Marsha Bullhead City, AZ

RUN- don't walk- away from this company. If only we had read the reviews first. After having a really good home warranty, we switched and what a big mistake on our part. It's very clear now that this company is a scam and won't fix anything. I would give minus stars if I could. A terrible rip-off!

7 years ago

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Ashley Bergelt Florence, KY

This company does not cover labor! What company doesn't cover labor! Anyone who knows anything about home repairs is that it is the most expensive part of any repair or replacement. 1500 paid for a faulty electrical.l box, and they paid 200. How awful! Also, don't expect a resolution for weeks!

7 years ago

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David.E Phoenix, AZ

NOT GOOD!! I've had this warranty for a couple months now and when I call to make my first claim they tell me my problem isn't covered! I have to top plan they sell but now they tell me I have to pay more to get my issue covered! And wait 30 more days to file a claim! My advice,, look elsewhere for a home warranty!

7 years ago

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Jay Patel Bloomington, IL

THEY ARE NUMBER ONE CHEATER . MAKE SURE YOU UNDERSTAND. CLAIM MANAGER WASH AWAY THEIR HANDS DOES NOT HONOR SALES PEOPLE CONVERSATION OR EMAIL. IT HAS TO BE ON THE POLICY & YOU MUST BE A LAWYER TO INTERPREET OR NEED TO HIRE A LAYER. THERE ARE SO MANY GRAY AREA AND HOW THEY PAY AND WHAT THEY PAY.

7 years ago

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Davis davis Acworth, GA

Used them for three years and had no claims. This year in January I had a faucet repair and a washing machine with a loud noise.... August and I'm on my 7th worthless service guy, numerous lies from Select and on hold now for ten minutes. I've never disliked a company more. Go to a different company

7 years ago

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Luis Pagan Dripping Springs, TX

This company tries to avoid paying out claims. Contractors on their rotation are useless and if they can’t figure out how to fix it they just quit leaving waiting for weeks, to them fight with the warranty company. Do not waste your money.

7 years ago

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Nidia Lopez Cibolo, TX

Worse warranty I ever had they send out the service people you pay the $45 then 3 weeks to 4 weeks later they decline you , you have to pay for what needs repair and they will only give you so much of it so you don't need their warranty. Is not , Worth it.

7 years ago

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Toni W Atlanta, GA

I have an issue with my garage door. I called described what was happening. The claim was denied and no one has even been out to evaluate the problem. I have had this warranty for 2 years and this is my first time filing a claim. Just robbery, I will be canceling this policy.

7 years ago

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RK Hyattsville, MD

Filed a claim for my fridge. It has been almost two weeks now and we are still without. They have assigned four different technicians, 3 who were unresponsive and never returned phone calls and one who missed two appointments and wanted cash only. Very poor customer service. I will not be renewing my policy.

7 years ago

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MAREK BOCIAN Sparrows Point, MD

Their warranty is worthless. They are giving lame excuses to not pay for the repair. I had a broken AC/Heating system. Their excuse was that the pump was rusted and had the short. Yes, the pump failed and had the short that it was why it needed to be replaced.

7 years ago

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Defrauded customer Chantilly, VA

SCAM ALERT------SCAM ALERT------------ This company is a scam. I've never had a home warranty that did not cover Parts & Labor. Do not do business with them. In doing some research, they are a front for laundering money to other counties. The woman on the phone even admitted, they misrepresent their policies. This company must be taken down.

7 years ago

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Steven Tea, SD

Greg T was very professional and knowledgable, also very helpful in helping me understand the product

7 years ago

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Kirk Mustard Sterling, KS

I'd call them the worst company I've ever dealt with. Dozens of calls and emails and although have repairs that they said they would pay for, after three months, they have not, and I cant waist any more time. MY guess is that all the bad reviews you see here are real and the others are ones they posted.

7 years ago

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KA Bolingbrook, IL

Customer service is horrible!!! I cancelled way before the deadline only to discover - it wasn't cancelled and they STILL withdrew from my account. They bounced me around to 3 departments - exactly why I went with American. You guys need to level up!

7 years ago

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APRIL WHITE

Over and Over again I keep having bad occurrences with this company. The Plumber came out gave them the Diagnosis , they then deny my claim telling me my pip was improperly installed. They are making this up because not once dose it say on the bill anything they are mentioning I'm BBB not because I refuse to let this go

7 years ago

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Gil Coronado San Antonio, TX

Claim to cover appliances but seem to always find reasons for non-coverage. Also, this company does NOT repair or replace. They somehow arrive at low ball Dollar figure that can only be used AFTER customer repairs or replaces at their own expense. One must provide receipts as proof of purchase/repair before they disburse any funds.

7 years ago

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Ganesh Atluri Louisville, KY

Zero stars !!!Pathetic at best!!! False claims made during selling of policy. Policy documents not sent until following up three times leaving no chance to cancel it before losing money. Worst service ever. No one problem addressed so far in 15 months. Complete waste of money. Customer reps always make false promises- no action ; just lip service.

7 years ago

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Wendia May Tucson, AZ

This company is a scam. Our water heater broke , they turned us around and we had to pay several hundred of dollars out of pocket. Our policy covered everything, but they try to puck at things in order to deny your claim. STAY AWAY

7 years ago

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Cindi Weston, MO

They are horrible including their vague contracts, customer service, technicians and policies. Do not fall into their trap. There are so many other warranties out there who are reliable, ethical and professional. This company is NOT!

7 years ago

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Don Clarksville, TN

Bad faith warranty company. Stay away at all costs. Bait and Switch selling. Will use anything to deny your claim, to include not speaking to any diagnosis reps and telling you your service contract is expired after they don't send it to you upon sign up.

7 years ago

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Cris Centerton, AR

The worst home warranty ever!!!! Waited 2 weeks for them to fix my stove and never did send anymore to fix it. I cancelled policy they charged me 105.00 for use of this sucky home warranty which never could use it..DO NOT PAY FOR THIS HOME WARRANTY!!!!!

7 years ago

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Larry Lawson Milliken, CO

Denied a claim saying that my Central AC unit had a defect in the wiring . the unit had worked for 18 years with no problem. They denied the claim because they didn't want to pay for a new unit that they were covering. I have contacted the BBB and the Consumer Agency to make complaints.

7 years ago

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Deb K Pathak Tomball, TX

So far I have not much luck with them. Microwave replacement $175 and I have to pay for the labor. Garbage disposal replacement $75 and I have to buy and install. Recently they denied water heater claim as it was leaking. For all the cases they charged service charge for inspection. It is not worth to have the warranty from them

7 years ago

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Johnathon Harrell Griffin, GA

I would not recommend using this home warranty company as fact as they came me the run around about replacing my dishwasher and they only wanted to give $150 for a replacement costed at $600 for a new one. I would not recommend doing business with this company. They are crocks.

7 years ago

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Rachel Detroit, MI

This company is a scam. They sent a service company to my house twice to fix my washing machine. I paid the service fee which they guaranteed would be the only fee. They sent the service company the wrong part to fix the washing machine and said they would no longer cover the washing machine.

7 years ago

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debbie bilbie Show Low, AZ

I agree with all the negative reviews, absolutely the worst, deceiving warranty co. have nothing good to say, called in plumbing issue, before plumber even came to house I received an e-mail stating my problem was not covered, we didn,t even know the problem yet. issues just got worse, just got off the phone cancelling this warranty

7 years ago

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Neil Dillard Benton, AR

I would read all fine print. We need a pool pump replaced. I submitted the claim before the mandatory 60 days for a replacement claim. Now they won't fix it. And never will, because it was submitted within their 60 day buffer. It cannot be resubmitted. They are useless and a racket - just like all other insurance companies.

7 years ago

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Julie B Sewell Dallas, GA

They have several options, but everything covered under the plan has stipulations and exclusions that they don't mention when they make the sale. If it seems to good to be true, it most likely is not worth the purchase. You pay the service call, they pay nothing. just because they have good prices doesnt mean they are a good company at all.

7 years ago

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Sandy Bedford, TX

I would give this company 0 stars. I paid for a year of coverage plus additional coverages for non covered items. I have filed 3 separate claims and so far, nothing has been covered. I will not do business with this company any longer and suggest you think seriously before doing business with them either.

7 years ago

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Sathish Sampath Boxboro, MA

Select Home Warranty is the worst. I claimed twice and they have done everything so far to avoid paying me. Their call centers are the worst. Their network of technicians is the worst in Massachusetts. Absolute waste of money. Would never ever recommend to anyone.

7 years ago

Select Home Warranty Reviews