Select Home Warranty: Read 3,955 User Reviews From Real Homeowners

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DEBORAH MARTINO San Diego, CA

False information on my claims, they never told me over the phone I would have to pay 75 for all services on one call!

5 years ago

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Alan Tampa, FL

Poor service, rarely cover anything. Train repair personnel to deny coverage and collect co-payment.

5 years ago

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David Vehon Duncanville, TX

There are too many loop holes to make sure when you have a need, the warranty does not cover your issues.

5 years ago

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Jason Biloxi, MS

They denied my claim. Told me to submit bill for review. If they don't pay something I will file complaint.

5 years ago

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Lisa Partlow

Repairs postponed for 2-3 months, failure to communicate effectively unless repeatedly called or textef

5 years ago

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Jean

Terrible handling our claim. They wouldn't pay repairman and he wouldn't do the repair because of this.

5 years ago

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Mary Rodrigues-Olivieri

Good customer service but took more than 4 days to have a technician to come to my house.

5 years ago

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Kerry

Good company so far so good with covering items broken"

5 years ago

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christopher calkins

I have repeated issue with my stove Dispatch keeps sending out techcinicians that dont work on gas"

5 years ago

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NA

Bad communication need professional workers not people that dont know what their done and no by far professionals"

5 years ago

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Irv Silverstein

they responded and acted quickly to my one issue.

5 years ago

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Elaine Better

policy does not cover refridgerator if their is a seal problem even though other problems are detected.

5 years ago

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Glenn Wiggle

Slow. Service company must order parts from SHW. Slow to fulfill order. May cancel.

5 years ago

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Martin

Good on time service with dependable technicians

5 years ago

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Tamika Brown Utica, MI

Poor follow-up, long wait time for reimbursement, not trustworthy, too many concerns to list.

5 years ago

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bjt Dayton, OH

They dont have very many service peeople to come out and do repairs in a timely manner.

5 years ago

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James Herron Columbus, OH

Slow to respond to actually get someone working on the issue

5 years ago

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Joe Samu Elizabethtown, KY

service and cost and professionalism response

5 years ago

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ns

good customer service, improved over last few years

5 years ago

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Trina

Waste of Money/Customer Service Representatives Don't Listen or Attempt to Help Fix Issue After Realizing Error

5 years ago

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Bonnie Tekstra

I was disappointed that they would not fix the water in my refrigerator

5 years ago

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Charles

I had to find my own local service provider when filing my first claim in 2.5 years.

5 years ago

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Callie McDowell

I filed a claim and it was denied because of a mis-comunication, i was told that i had to get a technician

5 years ago

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Paul johnson Broken Arrow, OK

Was not happy i had to pay for the labor on my last service call.

5 years ago

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Steven Fort Worth, TX

They don't pay for anything. The sales agent tells you one thing and what they actually cover are totally different.

5 years ago

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Juanita Copperas Cove, TX

Poor service, broken promises, and steady taking my money monthly. Getting ready to report to BBB.

5 years ago

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Ron Neville

Have not had any cliam experience so cannot judge in total.

5 years ago

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Nicole Brandon, FL

They take a long time to find anyone to service a problem. Sometimes they dont get back with you at all.

5 years ago

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jith palacherla Snellville, GA

Never got a new contract, with renewal. But charged my card right away

5 years ago

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Roland

Don't buy it. I just used it last month, they never cover anything. They never come through with anything.

6 years ago

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Charlie H

Last service call was not successful due to contractor. Select has not yet resolved matter.

6 years ago

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Bessie Gordon

I have yet to use the service and can not rate it at this time.

6 years ago

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Laura

Have not sent a repair man on a work order for over 3 months and I call every week and get the same run around

6 years ago

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Rose Mells

They provided me poor to 0 service. They lie to classify you, and do not live up to what they promise..

6 years ago

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John

one claim. took too long to get decision to replace refrigerator

6 years ago

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Bev

When in need of services immediately - informed could take up to 48 hrs to get a response.

6 years ago

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Lola Wingate

Having to send work orders repeatedly and being told it was not received

6 years ago

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Anonymous

They have the quickest turnaround for repairs.

6 years ago

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Anonymous

They don't respond promptly, the never respond to calls and to claims, and they don't cover your damages.

6 years ago

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O.J

You have to go through many changes before you can get a direct answer from anyone.

6 years ago

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Brian Orges

the reimbursement process should be quicker

6 years ago

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T i A

the process for claims is way to long. and price's are double the market.

6 years ago

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Mike Verbois

I've had difficulty with the vendors being honest

6 years ago

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Betty Cheatham

Too much fine print of what is not covered

6 years ago

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Wanda Taylor

The companies they select don't follow through. They don't show, or call or only after repeatedly calling them.

6 years ago

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Ruby Bucy

Had for 1 year. tried 1 time to use and could never get anyone out to fix our problem. Waste of my money.

6 years ago

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RICKIE LATIOLAIS

GOOD SERVICE , TOOK LONG FOR CONTRACTOR TO GET PARTS

6 years ago

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Robert Clark

Very slow responding and resolving problems, no compassion for customers, robotic like customer service people.

6 years ago

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Nancy Truth or Consequences, NM

My AC is blowing hot air. I'm very aggravated they cannot get my claim taken care of and reimburse me.

6 years ago

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Brandon Ludlow

Very polite and easy to work with the supervisor was very nice and answered all the questions I had

2 years ago

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