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5.8

Overall Score

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Sharon

They are scam artist! I filed a claim on my AC unit and they denied it because I did not have 3 years of maintenance records! Who keeps 3 years of maintenance records!!!?? Just an excuse not to pay. SCAM ARTIST ALERT!!!

2 years ago

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Jim Lexner Pawtucket, RI

This is the most incompetent company I've ever seen 23 days and nothing has been done I've called over a dozen times and spent hours on the phone and still nothing I wouldn't recommend this company to anyone.

3 years ago

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Erin Schrier Austin, TX

1 star is generous. I couldn't select zero. I NEVER right reviews, but this is a HORRIBLE company. Laughable reimbursments for appliances. Questionable technicians for services. Do yourself a favor a stay away.

3 years ago

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Frantz Joseph Winter Garden, FL

Home select is total scam they don’t cover nothing it’s a waste of money. Everyone should stay away I purchase a 3 years coverage from them it’s absolutely worthless policy 1504036

3 years ago

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George Phoenix, AZ

By far its a scam . They pay you next to nothing for your appliances . you better off buy the extended warranty from the stores or the manufacture they will fix it or they give lot more money.

3 years ago

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Keith Powers Bakersfield, CA

I turned in a claim for a pool pump that they only paid $100. It was a $1800 pump. They said because I had to wait 90 days for the trial period. I was never told by the salesman that there was a 90 days waiting period.

3 years ago

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CMShipman1 Inwood, WV

This is the worst company to have a warrany! The never reimburse you for hiring a contractor because they couldn't! I waited 2 months an still nothing. Contacted the BBB! Stay away!!

3 years ago

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Jana Robert-Salsbury

Discounts provided, Excellent service, answered phone quickly, fast response. Thanks.

3 years ago

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Steven E. MN

Make sure you read the fine print...they will decline your repair and find something in the fine print to do so....Why pay these 3rd party insurance firms if they will not repair anything or find an excuse not to.

3 years ago

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Tina Carr Hayward, CA

Absolute WORST company…do not purchase!! It has been over 3 weeks and multiple phone calls and still the repairs are not complete. Customer service calls have been a nightmare. Not even sure if it’s a real company.

3 years ago Edited February 22, 2022

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Belinda J. Carr Macomb, IL

Jonathan S took the time to explain the policy and patiently answered all my questions.

3 years ago

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Eric Denney Hilliard, OH

Home warranty met my families needs the salesperson, Tom B, did not use high pressure tactics.

4 years ago

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Erma Jones Winterville, NC

Jeff S. was very professional in explaining the service plans. I was very pleased.

4 years ago

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DeMarcus Akins Tallahassee, FL

They are very Quick and Responsive, they took care of my needs without any hassle

4 years ago

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Lucy Wilde Augusta, GA

The representative did an excellent job of explaining the service and ways that I could save money.

4 years ago

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Warren Wicker Katy, TX

It was easy to sign up and the representative was very knowledgable and professional.

4 years ago

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Gregory Walker Romance, AR

I was checking to get a Quote before I finished my phone ring it was home warranty how funny

4 years ago

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Jeanora Tellis Alpharetta, GA

The salesperson, Steven Kay was very knowledgable and courteous and gave me a good deal.

4 years ago

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Nicole Dodson Bullard, TX

Jonathan Sullivan was knowledgeable, helpful, and quick to assist. Would recommend.

4 years ago

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Pam McCardle Williamsburg, VA

Ryan B was very helpful. He answered all my questions and gave me different options.

4 years ago

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Mercedes Linda Stogner Antioch, CA

I love how much this company covers for such a small price. Great Customer Service too!!!

4 years ago

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Jackie Matthews Hyattsville, MD

The sales person I spoke with was very kind and caring of my needs. He was a pleasure to talk to…

4 years ago

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Roselya Cox Polk City, IA

Ed C. did a great job walking me through and explaining everything and answering all my questions..

4 years ago

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Mazen Eissa Lake Elsinore, CA

Cost is great and coverage is amazing so far I would recommend this company to others.

4 years ago

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Maru Gallegos Calexico, CA

Agent William was very professional and ask all my questions, also found a reasonable rate for me.

4 years ago

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Patriot Bren Houston, TX

The rep Moe H was friendly, knowledgeable, and very helpful. The process was easy and went well!

4 years ago

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Sonia Smith Baltimore, MD

Jamie C was very knowledgeable and professional. Everything was explained in detail.

4 years ago

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Marlon West Charlotte, NC

I like the deductible, the things covered and monthly payment. Also like the yearly aggregate.

4 years ago

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theresa edwards Rio Rancho, NM

David W explained everything in layman's terms. Customer service is rare but he was above the norm.

4 years ago

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Buck Griffith Wasilla, AK

i liked the rate and the promotions, sam the representative was very knowledgeable and precise

4 years ago

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Pamela Gloucester, VA

Sol was the representative I talked to. He was so very helpful, I rate him a big 5..

4 years ago

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Vukson San Diego, CA

Steven was great! He helped me pick the best plan for me in a quick and efficient manner!

4 years ago

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Terry Wilken Hendersonville, NC

Associate had good product knowledge and responded professionally to my questions.

4 years ago

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Juan M Tampa, FL

The sales person was very nice and clear. He gave me many options, I will recomend this company.

4 years ago Edited September 14, 2021

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Robert Franklin North Myrtle Beach, SC

Offer the best value compared to competitors. Initial customer service was very helpful.

4 years ago

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Surbhi Satendra Cary, NC

Good professional people that makes your life super simple to deal with day to day issues

4 years ago

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DuWayne N Smith Tucson, AZ

Very pleasant understanding gentleman; understanding my financial circumstance!! THANKS

4 years ago

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William & Roxanna Cella Port Saint Lucie, FL

Perfect- Couldn’t be happier with your account representative: Johnathan Sullivan.

4 years ago

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Paulette Norris Chicago, IL

Quick, efficient, knowledgeable service in regards to contract initiation. I expect service will be the same.

4 years ago

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Michael Springfield, MO

Great customer service. Jake H took great care of me and went over all of my options.

4 years ago

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Pauline Feist New Orleans, LA

Bruce was very nice He was also so patient with my questions. I was a great experience.

4 years ago

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Gene Weber Hemet, CA

It was a pleasure working with Jake H. he helped me get into a great multi-year rate!

4 years ago

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Stephanie Kellar Yuba City, CA

Rep.Mo is very polite and the price for the plan was reasonable with the discounts

4 years ago

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Randy Rail Spring Hill, FL

Greg T. was a pleasure to work with. He was very helpful in explaining all my questions.

4 years ago

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Mike Dover, DE

Richard explained me details well. Efficient. Knew his work very well. Helpful. Respectfull.

4 years ago

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Maria R ROGERS Sicklerville, NJ

Was so happy your rep got back to me in a quickly manner and was most accomadating

4 years ago

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Mer Shreveport, LA

Belinda was nice and helpful. Don't know why multiple people from this company keep calling me though.

4 years ago Edited September 14, 2021

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Bev Kankakee, IL

Ed C. did an excellent job with setting me up with a plan I could afford. Thanks Ed

4 years ago

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Mary Christine Morgan Cape Coral, FL

Jonathan S. was very knowledgeable and helpful as we enrolled into this company.

4 years ago

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Carolyn Harper Jefferson, GA

Very economical. Covers more than most. PLEASED with all the discounts. Can say more once I use them.

4 years ago